Browse live customer service jobs in Stellenbosch, Western Cape. Salaries, top employers and how to apply. Updated regularly.

Join a High-Growth Sales Team at Cyprus Direct Marketing Cyprus Direct Marketing is a rapidly expanding direct marketing company based in Johannesburg, and were looking for ambitious, driven individuals to join our dynamic team. If you are confident, energetic, and motivated by success, this is your opportunity to build a rewarding career in sales. We are currently recruiting target-driven Marketing Representatives who are eager to grow, develop their skills, and unlock their full earning poten…

Customer Service Agent (Entry Level)

Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact for policyholders in a fast-paced contact center environment. Your role involves processing billing transactions, addressing inquiries, and providing technical support with professionalism and precision. With strong communication and organizational skills, you'll deliver exceptional service experiences while contributing to a collaborative team environment. If you're committed to excellence and rea…

Customer Service Agent

Duties & Responsibilities Our leading manufacturing client is seeking a professional and highly organised Customer Liaison/Claims Officer to join their dynamic finance team based in the Upper Highway area. This role is ideal for an individual who is passionate about delivering exceptional customer service, enjoys working in a structured administrative environment, and has the ability to manage multiple tasks efficiently. You will play a key role in ensuring a positive customer experience while …

Claims Customer Services Officer

RecruiterGap ConsultingJob RefWP014935/JCDate postedThursday, May 21, 2026LocationCape Town, South AfricaSUMMARYSHIFTINTOHIGHCAREER by joining a Dealership that seeks the expertise of a Dealership Customer Service AdministratorPOSITION INFOMinimum RequirementsMust have at least 2 to 3 years’ experience in a Customer Service role within the Automotive IndustryCRM or Dealership systems literacy essentialStrong administrative skills and working knowledge of Vehicle Stock Control functions essentia…

Dealership Customer Service Administrator

Why This Role ExistsAt Mukuru, every transaction is more than a number it’s a lifeline, a connection, a moment of support between people across borders.As a Customer Service Representative, you are at the heart of that experience. You ensure that every customer interaction is seamless, every transaction is secure, and every detail is handled with care and precision.You’re not just processing payments you’re building trust.What You’ll Be Part OfJoining Mukuru means stepping into a space where:Pu…

Customer Service Representative

Vacancy: Customer Service – Online Store & General Office Administration Are you organized, proactive, and eager to grow? We’re looking for a dedicated Junior Admin Assistant to join our team and support our online store and general office administration. Key Responsibilities: Assist with the day-to-day operations of our online store. Strong Customer Service Skills Handle general office administration and support tasks. Communicate effectively with customers via email, phone, and in person. Ens…

Customer Service Online Store & General Office Administration

Dutch Speaking Customer Support Specialist (Remote) Fully Remote A rapidly expanding international customer experience company is looking for a fluent Dutch-speaking Customer Support Specialist to join their remote team. This opportunity is ideal for a service-driven professional who enjoys helping customers, thrives in a fast-paced digital environment, and is passionate about delivering exceptional customer experiences from the comfort of home. What You'll Be Doing Provide professional and fri…

Customer Support Specialist - Dutch WFH

Position: Admin / Customer Service Working Hours: US Hours (9am-5pm EST) Full-Time, Remote Work. Salary: South African Rand (ZAR) Key Responsibilities Provide exceptional customer service by managing inquiries via phone, email, and chat in a timely and professional manner. Perform general administrative duties including scheduling, data entry, and document management. Maintain organized records and files to ensure efficient operations. Coordinate communication between clients, vendors, and inte…

Admin / Customer Service

**German\-Speaking Customer Service Representative**  

uMhlanga, South Africa (On\-site)  

24/7 Rotational Shifts  

Salary \+ benefits

### **Join a Dynamic International Team**


An exciting opportunity awaits a fluent German speaker to become part of a thriving online retail support team based in Umhlanga. If you're passionate about delivering excellent customer experiences and enjoy working in a fast\-paced environment, this role is for you.

### **Your Role**


As a Customer Service Representative, you'll be the voice of the brand—providing professional, friendly, and efficient support to customers across multiple channels. Your goal: resolve queries quickly while ensuring a seamless and positive customer journey.

### **What You'll Do**

* Handle customer inquiries via phone, email, and live chat (in German)
* Assist with product details, order tracking, and issue resolution
* Accurately log all interactions in internal systems
* Deliver timely, high\-quality service with a customer\-first mindset
* Work closely with internal teams to ensure customer satisfaction
* Thrive in a fast\-moving, service\-driven environment

### **What You Bring**

* Fluency in German (C1–C2, written and spoken)
* Good command of English for internal communication
* Matric / Grade 12 qualification
* Previous customer service or call centre experience (preferred)
* Retail experience is a plus
* Strong communication, problem\-solving, and computer skills
* Flexibility to work rotational shifts, including weekends

### **What's on Offer**

* Competitive salary
* Attractive benefits package
* 1x local flight to Durban prior to your start date
* 20 nights of accommodation provided at a Concentrix\-selected location
* Opportunity to work on\-site in a vibrant, international environment

### **What You'll Need to Apply**

* Updated CV
* Proof of German proficiency (for non\-native speakers)
* Matric / Grade 12 certificate
* Availability for rotational shifts

German speaking Customer Support agent in uMhlanga

Administration / Customer Service Agent Join a fast-growing leader in international bulk mailing and logistics providing cost-effective, tailored distribution solutions. Paarden Eiland, Cape Town (Inospace), R10,000.00 – R13,000.00 per month. About Our Client The company is a leader in international bulk mailing and logistics that specializes in providing cost-effective, tailored distribution solutions to businesses globally. It operates within a specialized international logistics niche and de…

Administration / Customer Service Agent

**Job Reference Number:** SI\-997
  

**Department:** A\&G \- HR : Learning \& Development
  

**Business Unit:**
  

**Industry:** Hotel/Catering/Hospitality/Leisure
  

**Job Type:** Temp
  

**Positions Available:** 2
  

**Salary:** Market Related
GrandWest Casino and Entertainment World is hiring. Join our dynamic team and help create unforgettable experiences every day. Exciting opportunities across hospitality, gaming, and entertainment await you.
##### **Job Description**


Main Purpose of the Job


The HR Intern will be responsible for providing transactional HR administration and general administrative support to members of the HR Team across the employee lifecycle, to ensure seamless and consistent delivery of the departments’ services to line management and employees in line with company procedures and compliance standards.


Duties and responsibilities include:


HR Administration


* Be the first point of contact for all transactional HR\-related queries
* Identify, classify, maintain and protect HR related files, documentation and sensitive information consistent with record handling and audit requirements.
* Documents human resources actions by completing forms, reports, logs, and records.
* Coordinate all admin as it relates to discipline and grievance procedures in the organisation and ensure proper record keeping as required by legislation
* Coordinating the flow of departmental paper and electronic documents to the appropriate parties (obtaining from Business units passing on to payroll, files, etc.)
* Prepare basic reports such leave liability


Transactional HR Support


* Troubleshooting and resolving HR transaction processes and related data issues with HR and assigned clients. This will include collaborating with HR Officers, HR Consultants, Learning \& Development, Recruitment and Payroll and Employee Relations
* Type correspondence proficiently including letters, faxes, etc.
* Handle calls, queries and requests received by the HR office on a daily basis and escalate relevant issues in all areas of HR including: appointments; leave; benefits; medical aid; provident fund; termination information
* Assist employees in completing necessary paperwork to support changes, updates, etc.
* Administer student loan, medical aid, provident fund, and disability programs by advising employees of eligibility; providing application information; helping with form completion; verifying submission; notifying employees of approvals.

  

Stakeholder Engagement
* Maintains regular communication on current administration and projects status with relevant stakeholders
* Communicate with medical aid and provident fund on hires, terminations, death benefits, etc.
* Escalates non\-conformance issues or outstanding information


##### **Job Requirements**


Minimum requirements
  

  

* Grade 12
* N6 in HR Management
* No experience

  

Work conditions and special requirements
  

  

High degree of confidentiality is essential
  

  

Core behavioral competencies
  

  

* Planning and implementing
* Handling information / following instructions
* Clerical Administrative functions
* Problem\-Solving
* Checking / attention to detail
* Writing formal correspondence
* Take initiative
* Customer Service Orientation

  

Technical / proficiency competencies
  

  

* HR process knowledge
* Labour Legislation \& Conditions of Employment
* Communication skills – written and verbal
* Computer Literacy (MS Office / Peoplesoft)

  

  

Equity
Preference will be given to suitably qualified employees from the designated groups in line with the provisions of the Employment Equity Act, No. 55 of 1998 (and any amendments thereto), the relevant internal recruitment policy as well as unit’s employment equity plans and Gaming Board License conditions.
  

  

POPI Statement


Please note that when applying for any position, reference checks will be completed and personal information as defined in the Protection of Personal Information Act 4 of 2013 will be processed. In applying for this position, applicants will be deemed to have consented to such processing as defined in the included Privacy Statement. Please also note that if you have not been contacted within 14 days after the closing date of this advertisement, please accept that your application has been unsuccessful.

HR Intern

**Job Reference Number:** 101
  

**Department:** F\&B : Management
  

**Business Unit:**
  

**Industry:** Hotel/Catering/Hospitality/Leisure
  

**Job Type:** Permanent
  

**Positions Available:** 1
  

**Salary:** Market Related
Windmill Casino Entertainment
##### **Job Description**


**Job Purpose**


Windmill Casino is looking for a Food \& Beverage Operations Manager to join our Food \& Beverage team. The successful candidate will be responsible for Food \& Beverage operations across the business, ensuring the achievement of revenue, profitability, quality, service, and compliance objectives and will play a key role in driving commercial performance, operational efficiency, culinary excellence, guest satisfaction, and team effectiveness while ensuring consistent execution of Group standards, sound financial management, and the sustainable growth of all Food \& Beverage outlets, events, and related services.


**Key Performance Areas**


* Drive the execution of Group Food \& Beverage strategy across all operations to ensure consistent delivery of commercial, operational and brand objectives
* Deliver agreed business targets including revenue growth, profitability and performance standards across all F\&B outlets \& kitchen operations
* Optimise revenue performance through effective management of pricing, menu engineering, product mix, outlet performance and commercial opportunities
* Identify, develop and implement innovative F\&B and culinary concepts and growth opportunities aligned to market trends and guest expectations
* Monitor market dynamics, competitor activity and guest insights to sustain competitive positioning and inform decision\-making
* Oversee end\-to\-end F\&B and kitchen operations to ensure operational excellence, efficiency and consistency across all outlets – front and back of house
* Take full accountability for kitchen performance, including leadership of senior chefs and culinary teams, ensuring alignment to quality, cost, and operational standards
* Lead menu development, engineering and costing within the culinary and product framework ensuring profitability, consistency and alignment with brand positioning with continuous innovation and quality standards across all offerings
* Drive strict food cost management, including waste reduction, portion control, yield optimization and stock management
* Ensure the consistent application of Group standards, brand requirements and operational SOPs across all F\&B environments
* Accountable for the overall financial performance of the F\&B division, including P\&L management, budgeting, forecasting and Capex oversight
* Drive financial discipline through effective cost management, efficiency optimisation, and performance tracking against key financial indicators
* Lead high performing, engaged F\&B teams through effective leadership, capability development and succession planning
* Foster a culture of accountability, performance excellence and continuous improvement across all levels of the operation
* Ensure the consistent delivery of exceptional guest experiences across all F\&B touchpoints, supported by effective service recovery processes
* Manage supplier partnerships to ensure quality, value, compliance and supply continuity across all operations
* Oversee banqueting, events and function F\&B performance to ensure commercial success and operational excellence
* Ensure full compliance with food safety, hygiene, and HACCP standards, embedding best practices across all kitchen and service areas
* Ensure robust governance, compliance and risk management across all F\&B operations, including health, safety, hygiene, and statutory requirements
* Maintain strong operational controls and reporting systems to enable accurate, timely and data\-driven decision\-making across the
* Ensure audit readiness and the effective implementation of corrective actions to address operational or financial gaps

##### **Job Requirements**


**Education**


Diploma in Hospitality Management, Food \& Beverage Management, Culinary Arts, Business Management, or a related field.


**Experience**


* 8 years\+’ Food \& Beverage experience within the hospitality, hotel, resort, gaming, or multi\-outlet restaurant environment
* Inclusive of 3 years' experience in a management role with accountability for multiple outlets
* Proven experience managing Food \& Beverage budgets, forecasts, and profit and loss (P\&L) accountability
* Demonstrated experience in menu development, product innovation, revenue growth initiatives, and cost control
* Experience leading large, multidisciplinary culinary and service teams
* Proven track record of driving operational efficiencies, service standards, and guest satisfaction
* Experience managing banqueting, conferencing, events, and function operations
* Experience with procurement, supplier management, stock control, and inventory systems

**Skills and Knowledge**


Behavioural:


* Leadership and Team Development
* Accountability
* Results Orientation
* Business \& Commercial Acumen
* Decision Making
* Planning and Organising
* Customer Focus
* Communication and Influencing
* Relationship Management
* Adaptability and Resilience

Technical:


* Food \& Beverage Operations Management
* Culinary and Menu Development
* Financial Management and P\&L Control
* Revenue Growth and Commercial Management
* Procurement and Supplier Management
* Inventory and Cost Control
* Performance Management and Talent Development
* Guest Experience Management
* Compliance, Risk and Audit Management
* Hospitality Systems and Reporting Tools

**Equity**


**Sun International is committed to employment equity and encourages applications from suitably qualified candidates. Only shortlisted candidates will be contacted**.

  



“***If you have not heard from us within 14 days of the closing date, please consider your application unsuccessful"***

Customer Service Jobs in Stellenbosch - Page 9

Vacancies (page 9 of 9)