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HR Intern

Sun International

Cape Town, Western Cape

Salary not listedFull-time · Posted 5 months ago

Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

Job description

Job Reference Number: SI-997

Department: A&G - HR : Learning & Development

Business Unit:

Industry: Hotel/Catering/Hospitality/Leisure

Job Type: Temp

Positions Available: 2

Salary: Market Related GrandWest Casino and Entertainment World is hiring. Join our dynamic team and help create unforgettable experiences every day. Exciting opportunities across hospitality, gaming, and entertainment await you.

Job Description

Main Purpose of the Job

The HR Intern will be responsible for providing transactional HR administration and general administrative support to members of the HR Team across the employee lifecycle, to ensure seamless and consistent delivery of the departments’ services to line management and employees in line with company procedures and compliance standards.

Duties and responsibilities include:

HR Administration

  • Be the first point of contact for all transactional HR-related queries
  • Identify, classify, maintain and protect HR related files, documentation and sensitive information consistent with record handling and audit requirements.
  • Documents human resources actions by completing forms, reports, logs, and records.
  • Coordinate all admin as it relates to discipline and grievance procedures in the organisation and ensure proper record keeping as required by legislation
  • Coordinating the flow of departmental paper and electronic documents to the appropriate parties (obtaining from Business units passing on to payroll, files, etc.)
  • Prepare basic reports such leave liability

Transactional HR Support

  • Troubleshooting and resolving HR transaction processes and related data issues with HR and assigned clients. This will include collaborating with HR Officers, HR Consultants, Learning & Development, Recruitment and Payroll and Employee Relations
  • Type correspondence proficiently including letters, faxes, etc.
  • Handle calls, queries and requests received by the HR office on a daily basis and escalate relevant issues in all areas of HR including: appointments; leave; benefits; medical aid; provident fund; termination information
  • Assist employees in completing necessary paperwork to support changes, updates, etc.
  • Administer student loan, medical aid, provident fund, and disability programs by advising employees of eligibility; providing application information; helping with form completion; verifying submission; notifying employees of approvals.

Stakeholder Engagement

  • Maintains regular communication on current administration and projects status with relevant stakeholders
  • Communicate with medical aid and provident fund on hires, terminations, death benefits, etc.
  • Escalates non-conformance issues or outstanding information
Job Requirements

Minimum requirements

  • Grade 12
  • N6 in HR Management
  • No experience

Work conditions and special requirements

High degree of confidentiality is essential

Core behavioral competencies

  • Planning and implementing
  • Handling information / following instructions
  • Clerical Administrative functions
  • Problem-Solving
  • Checking / attention to detail
  • Writing formal correspondence
  • Take initiative
  • Customer Service Orientation

Technical / proficiency competencies

  • HR process knowledge
  • Labour Legislation & Conditions of Employment
  • Communication skills – written and verbal
  • Computer Literacy (MS Office / Peoplesoft)

Equity Preference will be given to suitably qualified employees from the designated groups in line with the provisions of the Employment Equity Act, No. 55 of 1998 (and any amendments thereto), the relevant internal recruitment policy as well as unit’s employment equity plans and Gaming Board License conditions.

POPI Statement

Please note that when applying for any position, reference checks will be completed and personal information as defined in the Protection of Personal Information Act 4 of 2013 will be processed. In applying for this position, applicants will be deemed to have consented to such processing as defined in the included Privacy Statement. Please also note that if you have not been contacted within 14 days after the closing date of this advertisement, please accept that your application has been unsuccessful.

Good to know

What does this customer service job pay?

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

Do I need experience for customer service jobs in Cape Town?

Many customer service roles in Cape Town are open to candidates with little or no experience. Read the listing for its exact requirements.

How do I apply for this job?

Tap "Apply on Indeed" to open the original listing, where you can read the full description and apply directly. JobsZA never charges you to apply, and you should never pay money to get a job.

Found on Indeed · Posted 5 months ago

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