Browse live customer service jobs in Pretoria, Gauteng. Salaries, top employers and how to apply. Updated regularly.

German-Speaking Customer Service Consultant Umhlanga, Durban | On-Site | Start Date: 30 August/October 2026 Fluent in German (B2–C2) and looking for an exciting opportunity by the coast? Join an international online retail project supporting customers in German and English. Key Responsibilities Provide customer support via phone, email, and chat Assist with online orders, deliveries, and general enquiries Deliver professional service in German and English Work in a fast-paced, customer-focused …

German-Speaking Customer Service Consultant

Dental Practice Manager

We are looking for an experienced, organised and highly accountable **Dental Practice Manager** to oversee the day\-to\-day operations of a busy dental practice.

This position is suited to someone who understands that excellent patient care depends on strong systems, an efficient team, accurate administration and consistent financial control.

Key Responsibilities

The Dental Practice Manager will be responsible for:

* Managing the daily operations of the dental practice
* Supervising receptionists, dental assistants and other support staff
* Managing staff schedules, attendance, leave and performance
* Ensuring the appointment book is managed efficiently and chair time is maximised
* Monitoring cancellations, no\-shows and outstanding patient follow\-ups
* Ensuring patients are correctly quoted, billed and payments are collected according to practice procedures
* Monitoring medical aid claims, rejected claims and outstanding accounts
* Managing debtors and following up on overdue patient accounts
* Monitoring daily, weekly and monthly practice revenue
* Preparing basic operational and financial reports for the practice owner
* Ensuring practice policies and SOPs are followed consistently
* Managing stock levels, ordering and supplier relationships
* Controlling unnecessary expenditure and stock wastage
* Managing patient complaints professionally and promptly
* Monitoring the overall patient experience from booking to post\-treatment follow\-up
* Ensuring reception, clinical and common areas maintain appropriate professional standards
* Supporting patient retention, recalls and reactivation initiatives
* Coordinating practice marketing activities with the owner or marketing team
* Ensuring staff provide excellent customer service
* Identifying operational problems and taking responsibility for resolving them

***Minimum Requirements***

Applicants should have:

* Previous experience in **dental, medical or healthcare practice management**
* Strong leadership and people\-management skills
* Excellent organisational and administrative abilities
* Experience managing patient accounts, payments and medical aid claims
* Good computer skills and confidence working with practice\-management software
* Strong communication and problem\-solving skills
* Ability to manage multiple responsibilities without constant supervision
* A strong understanding of confidentiality and professional conduct
* Excellent attention to detail
* A results\-driven and accountable approach to work

Previous experience specifically within a **dental practice will be a strong advantage**.

***The Person We Are Looking For***

We are looking for someone who is not simply an administrator.

You must be comfortable taking ownership of the practice's daily operations, managing people, enforcing systems, monitoring performance and ensuring that problems are followed through until they are resolved.

You should be able to identify when the appointment book is too quiet, when follow\-ups are not being done, when accounts are outstanding, when staff are not following procedures and when the patient experience is falling below the expected standard.

The successful candidate will be **professional, firm, proactive, dependable and commercially aware**.

Job Type

Full\-time

Application

Please submit your CV to jobs@dentaldayspa.co.za together with a short motivation explaining your previous practice\-management experience and why you believe you would be suitable for this position.

**Only candidates who meet the minimum requirements should apply.**

Pay: R13 455,18 \- R26 872,98 per month

Work Location: In person

Dental Practice Manager

Job Title: Call Centre Agent – Debt Reconciliation

**Department:** Sales  
**Location:** Office Coordination  
**Employment Type:** Full\-time

Job Summary

Sales Agent – Debt Reconciliation is responsible for supervising and guiding a team of debt reconciliation officers or field agents to ensure accurate account reconciliation, timely recovery, and compliance with company policies and regulatory requirements. The role focuses on performance management, quality control, and operational efficiency while maintaining ethical collection practices.

Key Responsibilities

* Supervise and manage a team of debt reconciliation officers/field agents
* Assign daily targets, territories, and case allocations
* Monitor reconciliation progress, recovery performance, and accuracy of records
* Review and approve reconciliation reports, settlements, and payment confirmations
* Ensure adherence to legal, regulatory, and ethical debt recovery standards
* Conduct regular team meetings, coaching, and performance reviews
* Handle escalated customer cases, disputes, and complex reconciliations
* Coordinate with internal departments (Finance, Legal, Compliance)
* Prepare daily, weekly, and monthly performance and reconciliation reports
* Train new team members on processes, systems, and best practices
* Ensure proper documentation and data confidentiality

Requirements \& Qualifications

* 2–5 years of experience in debt collection, reconciliation, or credit control
* At least 1–2 years in a call center agent role
* Strong understanding of reconciliation processes and recovery cycles
* Knowledge of relevant debt collection laws and compliance standards
* Proficiency in MS Excel, CRM systems, or reconciliation software

Skills \& Competencies

* Leadership and team management skills
* Strong analytical and reconciliation abilities
* Excellent communication and negotiation skills
* Problem\-solving and conflict resolution
* Attention to detail and accuracy
* Ability to work under pressure and meet targets

Key Performance Indicators (KPIs)

* Recovery and reconciliation success rate
* Accuracy and timeliness of reconciled accounts
* Team productivity and target achievement
* Compliance and audit performance
* Customer dispute resolution turnaround time

Working Conditions

* Office\-based with periodic field coordination
* May require extended hours during peak recovery periods

Compensation \& Benefits (Optional)

* Competitive salary with performance\-based incentives
* Team performance bonuses
* Career growth and leadership development opportunities

Job Type: Full\-time

Pay: Up to R10 000,00 per month

Work Location: In person

Call Centre Agent

Designation: Portfolio Administrator \| Silverlakes Pretoria, Gauteng \| Permanent
  

Category: Administration and Operations
  

Job Level: Semi\-skilled and discretionary decision making
  

Posted by: PSG Financial Services
  

Posted on: 16 Jul 2026
  

Reference Number: POS40942
  

Closing date: 31\-Aug\-2026
  

Position Type: Permanent
  

Location: Silverlakes 687 Silverlakes Road
  

  

Overview:  

  

**VACANCY \| PORTFOLIO ADMINISTRATOR****\| SILVER LAKES PRETORIA, GAUTENG** **\| PERMANENT**


PSGs commitment to transform and embrace diversity is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce. In achieving our employment equity goals, we give preference to applicants from designated groups, and we encourage people with disability to apply.


**Job description:**


The Portfolio Administrator is primarily responsible for performing after sales service to customers, thereby contributing to the ongoing customer relationship. The focus of the role is to provide quality service and maximise customer retention and referral, in line with the practice service model and procedures. The role needs excellent client relationship management and office administrative skills.


**Responsibilities:**

* Accurate, timeous and efficient implementation of the wealth management function as instructed by relevant Wealth Manager.
* Interaction with clients (management of relationships and providing client services).
* As it relates to all business entities \- Individuals, Trusts and Companies:
* Accurate implementation and maintenance of new and existing business.
* Processing of applications as they relate to the broader financial planning and wealth management.
* Investment administration matters including but not limited to:
* Unit Trusts
* Share Portfolios
* Offshore Investments
* Cash Management (Investec CCM)
* Projects as per instructions from the Practice Manager.
* Processing client queries and instructions.
* Administering all investment products.
* Prepare investment quotes.
* Prepare client files for reporting requirements.
* Processing of all investment mandates as it relates to assets under management.
* Rebalancing and maintaining of existing portfolios upon instruction from Wealth Manager.
* Unit Trust/Stock Transfers.
* Preparation of investment review appointments.
* Maintain CRM systems, templates and other marketing initiatives for the practice as required.
* Preparing and distributing tax statements as well as monthly/quarterly statements.
* Manage administrative documentation (detailed records).
* Build and maintain good working relationships.
* Recording details of transactions.
* Maintaining Service Level Agreement deadlines.
* Managing investment income and or fee renewals.
* Ensure FAIS and FICA Compliance, etc.
* Loading and processing of new/existing business instructions.
* Follow up on applications and instructions.
* Administration of welcome packs to new clients.
* Managing client retention.
* Gather investment / policy information.
* Compile a summary of information.
* Research product information when required.
* Handling of new application and quotations.
* Handling and solving of client enquiries.
* Arranging appointments between Wealth Manager and clients.
* Manage incoming calls and make sure all calls are attended to in an efficient and timeous manner.
* Assist clients with completing forms, check forms for correctness, etc.

**Minimum Requirements:**


* Matric
* NQF5/6 in Wealth Management (Advantageous)
* 3\+ years administration experience within the financial services industry (investments \+ stockbroking)
* Computer literate (MS Office)
* Different investment platform systems experience (Advantageous)

**Skillset Required:**


* Telephone etiquette
* Time management
* High communication skills (verbal \& written)
* Organising and planning
* Presentable (client orientation)
* Attention to detail
* Open to engaging with clients
* Problem solving skills
* Energetic
* Working as part of a larger team to accomplish common business goals
* Excel spreadsheets
* Be able to work under pressure in financial services business and produce accurate and timely results

**How to apply:**


Candidates interested must apply on the PSG Careers website https://www.psg.co.za OR browse vacancies https://bit.ly/3bD2iAk by no later than 31 August 2026\. By submitting your application, you are giving PSG Financial Services implicit consent to the storage and processing of your personal information. If you are not contacted within 2 weeks of your application, please accept that your application was unsuccessful.

Portfolio Administrator | Silverlakes Pretoria, Gauteng | Permanent

**Job Reference Number:** SI\-1097
  

**Department:** F\&B : Staff Canteen
  

**Business Unit:**
  

**Industry:** Hotel/Catering/Hospitality/Leisure
  

**Job Type:** Permanent
  

**Positions Available:** 2
  

**Salary:** Market Related
Time Square has a vacancy for Chef De Partie
##### **Job Description**


**Job Purpose**


Responsible to supervise the day to day delivery of culinary products and team in a section of the kitchen with the objective of preparing, producing and presenting exceptional food products in line with Sun International’s operational excellence standards, procedural compliance and customer experience expectations.


**Key Performance Areas**


Kitchen Shift Supervision


Supervise the preparations of mise\-en\-place and preparations for service \*Is present in the kitchen during service to supervise and support the chefs in the creation and presentation of quality culinary dishes food against guest orders and / or function requirements \*Completes opening and closing checklists and registers \*Supervise kitchen practices in line with standard operating procedures \*Supervise the storage of operating equipment \*Supervise health, safety, hygiene and environmental elements in the outlets \*Conduct stock control procedures and report on variances \*Identify coaching needs and facilities on\-the\-job training as required

  



Food Preparation


Prepare mise\-en\-place, conduct checks and preparations for service in line with SOP \*Identify issues with regards own work station appearance and functioning of equipment and systems \*Check cleanliness of own section or station \*Supervise the daily operation and preparation of food / menu items according to recipe guidelines and preparation techniques – including preparation of vegetables, sauces, salads, cold starters; and hot dishes \*Control food stock and food cost in own section \*Check food stocks \- reporting on shortages, throwing out food that is close to expiry and keep the fridge areas in good order.

  



* People Supervision


Supervise staff conditions of employment, e.g. attendance, absenteeism, leave, adherence to policies and procedures \*\* Identification of employee training needs \*\* Perform on the job training and coaching to close developmental gaps and build succession for a talent pipeline within the outlet \*\* Staff communication and motivation \*\* Performance contracting, reviews and development \*\* Assist in providing resources and removing obstacles to performance \*\* Onboarding of new staff members

  



Operations Control


Safe use and storage of operating equipment, operating expenses (gas, chemicals) \*\* Storage and use of operating supplies (CONSUMMABLES, PACKAGING, CHEMICALS) \*\* Conduct food and equipment daily stock counts \*\* Report on variances / discrepancies and take necessary action to correct \*\* Monitor food costs (purchases related to revenue)

  



Culinary Standards Supervision


Understand and conduct all tasks in line with culinary standard operating procedures \*Be aware of and comply with health, safety, hygiene and environmental regulations in the outlets \*Use, store and clean operating equipment in line with specifications and safety regulations \*Conduct daily stock counts of bar smalls \*Resolve or report on any anomalies to the required standards \*Report on any breakages at the end of the shift \*Hollow ware, kitchen OE and cutlery, vacuum sealers, gas burners, operating expenses, packaging

  



Delivered Customer Experience


Interact and be present on the floor during service to understand and assist clients with requests, special requirements, recommendations, concerns, resolution of complaints, etc. \*Monitor standards and staff at the buffet: guest interaction on the floor to ensures all guests are treated with courtesy and respect at all times \*Up skill staff to ensure that they are fully fluent in details of menu items, current promotions, business unit and product knowledge \*Handle and resolve any guest special requests, queries or complaints \*Take guest orders accurately at the buffet \*Prepare food items for the guest and present in line with standards


##### **Job Requirements**


**Education**


Grade 12 / Matric


2\-Year Culinary Diploma or equivalent national qualification in culinary skills at Diploma level


Membership with South African Chef’s Association and other relevant culinary accreditation


**Experience**


3 years culinary experience as a commis chef in a similarly graded hotel / restaurant kitchen environment


**Skills and Knowledge**


\*Core behavioral competencies \* Handle materials, dangerous and heavy items \*Team Co\-operation \*Dealing with customers \- coping with rudeness, preparation of food \*Judgement through the senses viz aroma, taste, colour, texture \*Using culinary and kitchen equipment \*Problem solving \*Supervising \- people at work; maintaining a presence,ensuring compliance with regulations; providing instructions \*Numeracy and calculations \*Technical / proficiency competencies \*OE usage and storage \* Culinary Product Knowledge \*Cooking Methodology \*Legislation – food safety standards \& regulations \*Environmental and sustainability standards \*Knife skills \*Waste management \*Stock control \* Proficient Computer Skills \*Micros / Opera is preferred \*\*


**Equity**


Preference will be given to employees from the designated groups in line with the provisions of the Employment Equity Act, No. 55 of 1998, SISA internal recruitment policy as well as units employment equity plans.

Chef De Partie

**Job Overview**


The Call Centre Supervisor is responsible and accountable for the management of the Call Centre, proper functioning of operations, strategy planning and implementation, managing resources, systems and processes, and all administrative routines of the Call Centre Department.

**Qualifications and Experience**

* Grade 12
* Call Centre Management certification
* Minimum 5\-10 years experience in sales driven Call Centre environment
* Minimum 5 years relevant supervisory experience

**Skills and Knowledge**

* Natural ability for customer focus and excellent telephone mannerism
* Product knowledge (In\-house training)
* Excellent planning and organizational skills
* Strategic thinker
* Flexible and enthusiastic attitude with the ability to manage change
* Effective verbal and written communication skills
* Strong attentiveness and listening skills
* Strong coaching and leadership ability to motivate and develop employees
* People and resource management skills
* Interpersonal skills to deal with people at all levels
* Strong persuasion capability
* Ability to multitask and operate under pressure to meet tight deadlines
* Strong analytical and research ability to interpret data and trends
* Highly focused and target driven
* Impeccable time management proficiency
* High level diligence with meticulous attention to detail
* Excellent problem\-solving and negotiation skills
* Strong business acumen and ability to identify risks
* Proficiency with the necessary technology, including computers, software applications and phone systems
* Intermediate user of Microsoft Office (Excel, Word, Outlook)

Call Centre Supervisor

**DETAILS OF THE VACANCY**


**Job Title**



Legal Assistant


**Location**



Pretoria



Salary Grade



PASS1


**Reporting to**



Branch Manager


**Reporting staff**



None


**Type of Position**



Permanent


**Working hours**



Mondays to Fridays from 08h00 – 16h30



Alternate Saturdays from 09h00 – 12h30


**PURPOSE OF THE POSITION AND KEY RESPONSIBILITIES**



The purpose of this position is to provide paralegal assistance within the SAPS Specialist Department by contacting clients to confirm instructions where necessary and ensuring effective service delivery. The role involves assisting members with legal advice and paralegal solutions to common problems, within the Company’s set parameters and Membership Agreement.



Key Responsibilities include, but are not limited to:


**Consulting with Members**


Attending to clients and providing legal advice and assistance


**File Management**


Ensuring that all case files are maintained and regularly updated


**Correspondence Management**


Despatch incoming and outgoing correspondence for legal advisors


**General Administration**


Attend to general administrative tasks associated with legal matters


**Providing Feedback to clients**


Ensuring that clients receive regular updates and feedback


  

**MINIMUM CRITERIA AND PRE\-REQUISITE COMPETENCIES**


**Education**


Matric and National Cert/Diploma in Paralegal Studies/MENU 1 (internal applicants)


**Experience**


At least 1year experience in a legal environment.



Legal Interns: Must have completed a minimum of 6 months internship, coupled



with a signed off POE, and must have completed all core legal trainings


**Personal** **Attributes**


Integrity



Customer Service Orientation.



 Attention to Detail



Planning and Organising Skills


**PRE\-REQUISITE COMPETENCIES**



Knowledge Competencies


Professional knowledge


Product knowledge


**Skill Competencies**


Accuracy



Administrative skills



Analytical thinking ability



Computer literacy



Verbal communication



Written Communication


**Behavioural Competencies**


Administrative orientation



Computer systems orientation



Customer service orientation



Persistence



Personal growth orientation


**APPLICATION AND CONTACT DETAILS**



To apply for this position, send in your updated cv.


**Internal candidates**



Internal candidates are encouraged to submit a completed application form when applying for this opportunity.


**Contact Person**


Thembi on Email: **recruitment@scorpion.biz**


**Reference Number**


When submitting your application, please quote reference number SLP \-039/26


**Closing Date**



Friday 21, August 2026


**EMPLOYMENT EQUITY**



The company’s intention is to promote equity through filling of all numeric targets as contained in the Employment Equity Plan. To facilitate this process successfully, an indication of race, gender and disability status is required on your application. Please note that the employment of family relatives is strictly prohibited.



In the event of no internal applications having been received, external applications will be considered. If you have not been contacted within 2 weeks of the closing date, please consider your application to have been unsuccessful.


**PROTECTION OF PRIVACY**



Scorpion Legal Protection is committed to protecting your privacy. Your information will be used properly, lawfully, securely and transparently for the purpose of recruitment processes. Scorpion Legal Protection has implemented appropriate technical and organisational information security measures to help keep your information secure, accurate and current.

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