Browse live customer service jobs in Pretoria, Gauteng. Salaries, top employers and how to apply. Updated regularly.

Vacancy: Solar Electrician (Commercial \& Residential)

**Location:** Pretoria, Gauteng

GX Energy is looking for an **experienced Solar Electrician** to join our growing team. The ideal candidate must have extensive knowledge of solar power installations and proven experience in both **commercial** and **residential** projects.

Minimum Requirements

* Qualified Electrician with relevant qualifications.
* Valid Wireman's Licence (where applicable).
* Proven experience with solar, battery, and inverter installations.
* Experience with both commercial and residential electrical installations.
* Ability to read and interpret electrical schematics and technical drawings.
* Sound knowledge of SANS 10142 and relevant electrical safety regulations.
* Valid South African driver's licence.
* Ability to work independently as well as part of a team.
* Strong problem\-solving skills and excellent attention to detail.
* Must be fluent in Afrikaans, both spoken and written.

Key Responsibilities

* Install, test, and commission solar power systems.
* Install solar panels, inverters, battery storage systems, and related equipment.
* Perform fault finding, repairs, and maintenance on existing systems.
* Ensure all installations comply with applicable safety standards and regulatory requirements.
* Provide professional customer service and clear communication on project sites.
* Complete installations within the required timeframes while maintaining high\-quality workmanship.

What We Offer

* The opportunity to join a dynamic and growing company.
* The chance to work on a variety of exciting and challenging solar energy projects.
* A professional and supportive working environment.
* A market\-related salary based on experience and qualifications.

Applications

If you meet the above requirements and would like to become part of our team, please send your **CV** and relevant qualifications to the email address below.

**Only candidates who meet the minimum requirements will be contacted for an interview.**

**Email your CV to:** stefan@gxtech.co.za

**Reference:** Please use **"Application: Solar Electrician"** as the subject line of your email.

Pay: From R15 000,00 per month

Language:

* Afrikaans (Preferred)

License/Certification:

* Valid South African driver's licence. (Preferred)

Work Location: In person

Solar Electrician

**Vacancy Name** Business Development Manager
  

**Requisition No** VN4522
  

**Time Type** Full Time
  

**Location** Pretoria Office
  

**Additional Location**
  

**Country** South Africa
  

**Job Description**
**Say yes to a better tomorrow!**
  

**SHL, People Science. People Answers.**
  

  

Are you a seasoned B2B consultative seller with experience in an HCM, HR Tech, Consulting environment? Do you have proven experience selling to HR and C level decision makers and owning the sales process from prospecting through to close? Do you have a hunter mindset with a proactive approach to pipeline development, lead generation and demonstrable negotiation skills? If so we have an exciting new opportunity for a **Business Development Manager**. Your role in either role is to open doors, establish SHL’s value from day one, and create a strong foundation for long\-term partnerships aided by our world\-class pre\-sales and marketing teams.
  

  

Uncapped commission is offered in a culture where career development, with ongoing manager guidance, collaboration, flexibility, diversity and inclusivity are all intrinsic to our culture. There is a huge investment in SHL currently so there’s no better time to become a part of something transformational. Hybrid working is available.
  

  

**What you will be doing:**
* Identify and qualify net\-new global customer opportunities through outbound prospecting, networking, referrals and marketing activity
* Own the full sales cycle for new customers, including prospecting, qualification, proposal development, contract negotiation and closure, partnering with pre\-sales, product and marketing to design tailored solutions.
* Engage HR and C\-level stakeholders through consultative selling to diagnose needs and position SHL’s value proposition.
* Assist the Account Director in uncovering and closing upsell and expansion opportunities within assigned global accounts
* Ensure a smooth handoff of new customers to the AD and CEM teams post\-deployment, providing necessary context and transition guidance.
* Maintain CRM hygiene and opportunity tracking in Salesforce to assist forecasting and reporting.
* Monitor and assess the competitive landscape to position SHL effectively.
* Represent SHL as a thought leader in talent assessment and HR tech at industry events, webinars, and prospect meetings.

  

**What we are looking for from you:**
  

**Essential:**
* Considerable experience in B2B outbound, consultative sales in an HCM environment
* Proven experience selling to HR and/or C\-level decision makers
* Demonstrated experience of owning the sales process from prospecting through to close
* Knowledge of enterprise sales tools (Salesforce, pricing calculators, proposal builders).
* Effective collaborator and organized, with a high level of proactiveity and follow\-through.

**Desirable:**
* Saas, HR Tech, Consulting sales
* Hunter mindset and demonstrable negotiation know\-how.
* Strong interpersonal and consultative selling experience
* Comfortable navigating large organizations to identify and engage key stakeholders

  

***Get in touch:***
  

*Find out how this one\-off opportunity can help you to achieve your career goals by making an application to our knowledgeable and friendly Talent Acquisition team. Choose a new path with SHL.*  

  

  

  

  

**About Us**
* We unlock the possibilities of businesses through the power of people, science and technology.
* We started this industry of people insight more than 40 years ago and continue to lead the market with powerhouse product launches, ground\-breaking science and business transformation.
* When you inspire and transform people’s lives, you will experience the greatest business outcomes possible. SHL’s products insights, experiences, and services can help achieve growth at scale.
  

  

**What SHL can offer you**
Diversity, equity, inclusion and accessibility are key threads in the fabric of SHL’s business and culture (find out more about DEI and accessibility at SHL)


* Employee benefits package that takes care of you and your family.
* Support, coaching, and on\-the\-job development to achieve career success
* A fun and flexible workplace where you’ll be inspired to do your best work (find out more LifeAtSHL)
* The ability to transform workplaces around the world for others.

SHL is an equal opportunity employer. We support and encourage applications from a diverse range of candidates. We can, and do make adjustments to make sure our recruitment process is as inclusive as possible.

Business Development Manager

**Company Description**  

We are looking for an experienced **Regional Warranty Manager** in **Gauteng** in the **Pretoria/Johannesburg area** to join their team. As part of our commitment to fairness and equal opportunities, we follow a rigorous non\-discrimination process. All applicants will be evaluated based on their qualifications, skills, and experience, regardless of age, disability, gender, race, religion, or any other protected characteristic. We encourage a diverse range of candidates to apply.

 **Job Description** **Universal Competencies**  

* Excellent communication and time management skills and the proven ability to work independently or in a team environment.
* Ability to work under pressure and to deal with negative situations.
* Have an organized and methodical approach with the ability to remain adaptable should the situation arise.
* Possess a high level of oral and written communication skills including liaison, consultation, and presentation skills.
* Ability and a willingness to perform several assigned roles and responsibilities.
* Ability to prioritise tasks.
* Ability to communicate effectively with people at all levels.
* Good understanding of customer service and the ability to put that understanding into practice.
* Honesty and integrity.
* Results orientated and self\-motivated.
* Ability to train and motivate staff.


**Technical Competencies**  

* Basic understanding of web\-based systems.
* Basic understanding of desk top computing.
* Competent PC skills including all Microsoft Office products.
* Understanding of Dealer Management Systems.


**Desirable**  

o Ford Warranty Systems.  

o Ford Warranty Claims and Procedures.  

o Motor vehicle technical knowledge.  

**Management Competencies**  

* Ability to suggest actions in the best in the best interest of all stake holders.
* Ability to influence, be persuasive and positive.
 **Qualifications*** Grade 12 or equivalent required. Some college coursework desired.
* OEM Warranty Certification (Desirable)
* Appropriate certification indicating computer literacy in MS Office suite.
* 1 \- 3 years experience in Automotive Warranty Claims
* Previous ESP or Warranty claims program knowledge is desired

 **Additional Information**  

MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.

Regional Warranty Manager

Job Title: Call Centre Agent – Debt Reconciliation

**Department:** Sales  
**Location:** Office Coordination  
**Employment Type:** Full\-time

Job Summary

Sales Agent – Debt Reconciliation is responsible for supervising and guiding a team of debt reconciliation officers or field agents to ensure accurate account reconciliation, timely recovery, and compliance with company policies and regulatory requirements. The role focuses on performance management, quality control, and operational efficiency while maintaining ethical collection practices.

Key Responsibilities

* Supervise and manage a team of debt reconciliation officers/field agents
* Assign daily targets, territories, and case allocations
* Monitor reconciliation progress, recovery performance, and accuracy of records
* Review and approve reconciliation reports, settlements, and payment confirmations
* Ensure adherence to legal, regulatory, and ethical debt recovery standards
* Conduct regular team meetings, coaching, and performance reviews
* Handle escalated customer cases, disputes, and complex reconciliations
* Coordinate with internal departments (Finance, Legal, Compliance)
* Prepare daily, weekly, and monthly performance and reconciliation reports
* Train new team members on processes, systems, and best practices
* Ensure proper documentation and data confidentiality

Requirements \& Qualifications

* 2–5 years of experience in debt collection, reconciliation, or credit control
* At least 1–2 years in a call center agent role
* Strong understanding of reconciliation processes and recovery cycles
* Knowledge of relevant debt collection laws and compliance standards
* Proficiency in MS Excel, CRM systems, or reconciliation software

Skills \& Competencies

* Leadership and team management skills
* Strong analytical and reconciliation abilities
* Excellent communication and negotiation skills
* Problem\-solving and conflict resolution
* Attention to detail and accuracy
* Ability to work under pressure and meet targets

Key Performance Indicators (KPIs)

* Recovery and reconciliation success rate
* Accuracy and timeliness of reconciled accounts
* Team productivity and target achievement
* Compliance and audit performance
* Customer dispute resolution turnaround time

Working Conditions

* Office\-based with periodic field coordination
* May require extended hours during peak recovery periods

Compensation \& Benefits (Optional)

* Competitive salary with performance\-based incentives
* Team performance bonuses
* Career growth and leadership development opportunities

Job Type: Full\-time

Pay: Up to R10 000,00 per month

Work Location: In person

Call Centre Agent

**Join a growing international recruitment team**

We're looking for a motivated and organised Recruitment Administrator to support a busy healthcare recruitment team focused on the Australian market.

If you're someone who enjoys speaking with people, thrives in a fast\-paced environment, and takes pride in keeping processes running smoothly, this could be the perfect opportunity for you.

**About the Role**

As a Recruitment Administrator, you'll play a vital role in building and maintaining a strong pipeline of candidates. Your focus will be on candidate sourcing, outbound engagement, screening, registrations, and ensuring all candidate information is accurately captured and managed throughout the recruitment process.

This role is ideal for someone who enjoys a high level of daily activity, has excellent communication skills, and is motivated by achieving clear performance goals.

**Key Responsibilities**

* Source and identify suitable candidates using a variety of recruitment platforms.
* Conduct high\-volume outbound calls to engage prospective candidates.
* Complete initial screening interviews to assess candidate suitability.
* Guide candidates through the registration and onboarding process.
* Maintain accurate and up\-to\-date candidate records.
* Coordinate interviews and manage recruitment administration.
* Build and maintain positive relationships with candidates throughout the early stages of the recruitment journey.
* Work closely with recruiters to ensure a consistent pipeline of qualified candidates.
* Meet productivity and quality targets while delivering an exceptional candidate experience.

**About You**

You'll be successful in this role if you have:

* Previous experience in recruitment administration, recruitment, talent acquisition, customer service, or a high\-volume call centre environment.
* Excellent verbal and written communication skills.
* Strong organisational skills and exceptional attention to detail.
* Confidence speaking with candidates over the phone throughout the day.
* The ability to multitask and manage competing priorities.
* A proactive, resilient, and self\-motivated approach.
* Strong computer literacy and experience working with CRM or Applicant Tracking Systems (ATS) is advantageous.

**What You'll Receive**

* Remote position.
* Competitive salary.
* Ongoing training and development.
* Career growth opportunities within a rapidly growing business.
* A supportive, collaborative, and performance\-focused team environment.
* The opportunity to contribute to international healthcare recruitment.

If you're looking to build your career in recruitment and enjoy working in a dynamic, people\-focused environment, we'd love to hear from you.

**Apply today by submitting your CV.**

Pay: R8 000,00 \- R18 493,07 per month

Work Location: Hybrid remote in Pretoria, Gauteng

Recruitment Administrator

**Emeris** consolidates resources and expertise from **IIE Varsity College, IIE MSA, IIE\-Vega School, and IIE School of Hospitality \& Service Management**, with a unified approach ensuring a consistent standard of excellence in teaching, learning, and student support.
  

  

**Emeris, Pretoria National Office has a vacancy for a Senior Student Relations Specialist: Quality \& Compliance.**  

  

**Duties and Responsibilities:**  

  

**Strategic Alignment of Customer Service**  

* Reviews and monitors all Emeris Assist queries across multiple channels to ensure adherence to Emeris service level agreements.
* Evaluates analytics dashboards to identify query trends and proactively implement strategies and interventions across departments to improve customer service and experience.
* Reviews and evaluates the timeous distribution and dissemination of Assist queries to campuses and agents accordingly.
* Analyse, track, and provide recommendations on agents’ capacity and responsibilities across Assist, based on both qualitative and quantitative outcomes.
* Identifies and implements collaborative work flows across various departments to ensure student queries are dealt with fairly and efficiently.
* Identifies trends and backlogs on Emeris Assist across multi\- departmental categories and collaborates with departmental supervisors/ managers to optimise service delivery and reduce customer effort score.

**Operational Support**  

* Collaborates with various departments to thoroughly understand products, policies and procedures across all student touchpoints to ensure students receive accurate guidance.
* Provides training on products, policies and procedures as it relates to Emeris Assist and student query resolution.
* Implements interventions to ensure smooth operation of service delivery via Emeris Assist.
* Collaborates with various departments and stakeholders on complex queries.
* Ensures student support and service interventions uphold the Institution's commitment to equality, diversity and inclusion.
* Supports as a service desk agent during peak periods.

**Quality assurance and compliance**
  

* Manage enhanced student query feedback and resolution against institutional policies, procedures, regulatory compliance and frameworks across multi\-disciplinary portfolios.
* Provides guidance, expertise, and management on matters related to applicable policies, student rights and responsibilities, the process of adjudication, disputes and institutional precedence.
* Records and maintains institutional precedence protocols and audits as it relates to Emeris Assist approvals and appeals.
* Reviews and actions remedies for improvement across department and system functionality as it relates to user experience.
* Conduct routine internal audits to ensure consistent, accurate and high\-standard responses to students.
* Identifies and manages root causes of non\-compliance and coordinate preventative actions across multiple departments.
* Investigates and resolves escalated student queries and complaints.
* Collaborates with various stakeholders, establish quality\-assurance standards and service\-level objectives for the response to and resolution of student queries and requests.
* Develop and maintain response templates and scripts on Emeris Assist against institutional policies, procedures and regulatory frameworks.

**Competencies / Skills required:**  

* Advanced interpersonal and communications skills
* Computer proficiency
* Planning \& time management skills
* Results driven and able to handle pressure
* Professionalism
* Empathy
* Customer service driven/focused
* Advanced administrative and organisational skills

**Minimum Qualification Requirement:**  

* Minimum of an Advanced Diploma or Degree (NQF Level 7\), Postgraduate Diploma / Bachelor Honours Degree (NQF Level 8\) advantageous.

**Minimum Work Experience Requirement:**  

* Minimum of 4 years of administrative and customer service experience, 4 years of operational management/project management experience, and 4 years of Higher Education Quality Assurance relating to compliance and institutional precedence.

**Salary:**  

* Competitive salary commensurate with experience.

**Benefits:**  

* Lifelong learning opportunities through LinkedIn Learning subscriptions.
* Staff and family discounts on educational programs within our brand portfolio.
* Incentive bonus structure based on performance and achievement of goals.
* Birthday vouchers to celebrate your special day.
* Competitive annual leave allowance for well\-deserved time off and rejuvenation.

**Application Response:**  

* Due to the high volume of CVs received, please note that personal contact with all applicants may not be feasible. Only candidates whose qualifications and skills closely align with the position requirements will be contacted for interviews

**Technical Support:**

* Should you experience technical difficulties applying for the position, kindly use the following URL for further assistance : https://hire.simplify.hr/ContactUs

**Emeris** is an Equal Opportunity Employer. However, preference may be given to previously underrepresented groups in accordance with the South African Employment Equity Act. The company reserves the right to close or place the vacancy on hold at any time, without prior notice.

Senior Student Relations Specialist: Quality & Compliance

**Multifranchise Garsfontein** has a great opportunity available for a **Parts Manager.**

A Parts Manager is responsible for overseeing the inventory and supply of automotive vehicle parts for the dealership service department, and retail and panel customers. They ensure parts are readily available, manage stock levels, coordinate with suppliers, and maintain optimal inventory to support service operations and business objectives.

**Specific Role Responsibilities**:

* Handling and managing customer complaints and issues in a timely manner.
* Ensuring the inventory levels are maintained accurately.
* Make a list of the parts that need to be purchased.
* Selling manufactured parts to the customers.
* Supervising the shipment issues of the parts ordered.
* Managing the team members and delegating tasks to them.
* Overseeing the replacements procedures.
* Looking out for new suppliers offering better quality products.
* Personnel management.
* Providing training sessions to the new team members.
* Resolving any inconsistencies for all the purchase orders.
* Maintaining a strong relationship with the vendors and suppliers.
* Planning and creating promotional campaigns for parts on sale.
* Ensuring the customers are provided with excellent customer service and satisfaction.
* Preparing monthly and annual sales part reports.
* Adhering to all the rules and regulations of the company.

 **Minimum Qualifications and Experience needed:**

* Matric
* Management qualification would be advantageous
* 3\+ Years Experience as a Parts Manager is preferred
* Experience with “Drive” dealership management system \- advantageous
* Experience in Renault and/or MG parts \- highly desired.
* Valid Drivers License

**Minimum requirements:**

* Computer literate – DRIVE experience advantageous
* Strong Parts retail experience in a large, complex Parts business.
* Sound knowledge and understanding of inventory monitoring principles.
* Demonstrate good leadership skills.
* Good oral and written communication skills.
* Ability to maintain a positive working environment.
* Outstanding sales and organizational skills.
* Ability to maintain the store records accurately.
* Ability to demonstrate good administrative skills.
* Ability to offer exceptional customer service.
* A keen eye for details for accuracy.
* Excellent team management abilities.
* Ability to solve problems instantly.
* Quick decision\-making skills.
* Good inventory management

Parts Manager - Multi Garsfontein

**Direct Reporting Line:**  

Sales Operations Manager  

  

**Emeris** consolidates resources and expertise from **IIE Varsity College, IIE MSA, IIE\-Vega School, and IIE School of Hospitality \& Service Management**, with a unified approach ensuring a consistent standard of excellence in teaching, learning, and student support.  

  

**Emeris, Pretoria Campus has a vacancy for a Head: Student Recruitment.**  

  

**Duties and Responsibilities:** **Presentations**

* Achieve monthly booking and presentation targets as per set schools priority targets and final year undergraduate students for postgraduate studies.
* Provide a weekly report on schools to manage the sales team by priority and owner (Student Advisor) for presentations completed, booked, contacted and uncontacted.
* Provide a weekly report on each sales team member’s achievement against the weekly presentation target.
* Conduct individual weekly meetings with the sales team to address performance and implement corrective action where appropriate.

**Database Collection**

* Achieve monthly schools database collection targets as per set schools priority targets.
* Achieve final year undergraduate database collection targets.
* Provide a weekly report on each sales team member’s achievement against the weekly database collection target.
* Conduct individual weekly meetings with the sales team to address performance and implement corrective action where appropriate.

**Interviews**

* Achieve weekly, monthly and annual campus interview targets.
* Provide a weekly updated breakdown of campus interview counts by priority for campus for Student Advisors.
* Provide a weekly report on each sales team member’s achievement against the weekly interview target.
* Conduct individual weekly meetings with the sales team to address performance and implement corrective action where appropriate.

**Applications**

* Achieve weekly, monthly and annual campus application targets.
* Provide a weekly updated breakdown of campus application counts by priority for campus and Student Advisors.
* Provide a weekly report on each sales team member’s achievement against the weekly application target.
* Conduct individual weekly meetings with the sales team to address performance and implement corrective action where appropriate.

**Admissions**

* Oversee the admissions funnel with each staff member to ensure that sales activities support students progressing to offer status, including securing all necessary correctly certified documentation.
* Drive the payment of pre\-registration fees upon acceptance with the sales team.
* Work closely with admissions to ensure offers are issued and admissions are approved accurately and timeously.

**Registration**

* Achieve new undergraduate and postgraduate student registration campus targets.

**Quality Sales Management**

* Train new sales staff on presentation and interview scripts, product knowledge, STASY and all sales processes to ensure readiness for national sign\-off.
* Provide ongoing training and development of the sales team to prevent unnecessary progression through the Sales Tracking process.
* Foster team relations and build trust within the team.
* Communicate effectively to improve motivation within the sales team.
* Take ownership of the sales process including tactical planning, strategic orientation and capacity planning.
* Ensure data integrity across all reporting platforms to meet quarterly targeted benchmarks set by the National Office.
* Ensure timely submission of sales\-related reports on a weekly basis.

**Customer Service**

* Conduct regular school relationship check\-ins to ensure the sales team delivers the required level of customer service.
* Monitor the sales team’s service delivery to ensure adherence to required response turnaround times and professionalism in all customer interactions.
* Review mystery shopper results and implement corrective actions where required to ensure sales teams meet the required standards.
**Competencies / Skills required:*** Interpersonal and communication skills
* Problem\-solving skills
* Best suited to a friendly, tenacious, target\-driven and organised individual who works accurately and is able to handle pressure
* Coaching and mentoring skills
* Time management skills

**Minimum Qualification Requirement:**  

* Advanced Diploma / Bachelor’s Degree (NQF Level 7\) in Business, Marketing, Public Relations, or Communication field

**Minimum Work Experience Requirement:*** Sales and Marketing experience – 5 years
* Management experience – 4 years

**Salary:**  

* Competitive salary commensurate with experience.

**Benefits:**  

* Lifelong learning opportunities through LinkedIn Learning subscriptions.
* Staff and family discounts on educational programs within our brand portfolio.
* Incentive bonus structure based on performance and achievement of goals.
* Birthday vouchers to celebrate your special day.
* Competitive annual leave allowance for well\-deserved time off and rejuvenation.

**Application Response:**  

* Due to the high volume of CVs received, please note that personal contact with all applicants may not be feasible. Only candidates whose qualifications and skills closely align with the position requirements will be contacted for interviews

**Technical Support:**

* Should you experience technical difficulties applying for the position, kindly use the following URL for further assistance : https://hire.simplify.hr/ContactUs

**Emeris** is an Equal Opportunity Employer. However, preference may be given to previously underrepresented groups in accordance with the South African Employment Equity Act. The company reserves the right to close or place the vacancy on hold at any time, without prior notice.

Head Student Recruitment

* Tshwane, ZA
* Full\-Time
* Finance

* Job Openings
* Senior IT Support

  

Are you a resourceful IT professional with a passion for solving technical problems and keeping end users productive? Join our IT team as a **Senior IT Support** in **Tshwane**, where you'll own escalated support tickets, manage device lifecycles, and provide mid level administration of Microsoft 365 and Intune.


This role is perfect for someone who thrives on variety, takes pride in a well documented, well maintained IT environment, and enjoys being the go to person when things get tricky.


**What you'll do:**


* Provide advanced computer, printer, and network troubleshooting beyond first line support
* Deliver Microsoft 365 support, including escalations and admin center tasks (licensing, mailbox permissions, distribution groups)
* Maintain and support Microsoft Intune device management, including patch compliance and MDM enrolment
* Set up, deploy, and maintain laptops, equipment, and security software for new starters, replacements, and upgrades
* Perform daily RMM maintenance and action alerts from Intune and M365 dashboards
* Support meeting room and AV setups, remote and branch office connectivity, and VPN troubleshooting
* Own tickets and tasks end to end, resolving within SLA and logging changes for audit purposes
* Liaise with vendors on hardware/software quotes, warranty claims, and repairs
* Manage equipment lifecycle from procurement through to retirement and secure disposal
* Coordinate IT onboarding and offboarding, including account access and data handover
* Maintain accurate asset records and up to date end user documentation
* Flag recurring or systemic issues to systems and infrastructure teams


**What you'll need:**


* A minimum of Grade 12
* An IT related certification, with studies towards an IT related Diploma or Degree
* 3 to 5 years' experience in end user IT support
* Working knowledge of the Microsoft 365 admin center and Intune, or a strong willingness to develop this under guidance
* Experience with RMM tooling (such as Atera, N able, or NinjaOne) and MDM/remote support tools
* Strong Excel, Word, and general application skills
* Advantageous: A\+, N\+, AZ 900, AZ 104, or similar technical certifications
* Strong troubleshooting, analytical, and time management skills
* A customer service mindset, clear communication style, and high attention to detail
* Proactive, accountable, and comfortable working independently as part of a team


**What we offer**


* Exposure to a dynamic workplace
* A chance to grow your skills through our internal academy
* A friendly, team driven environment
* Group Risk Benefits
* Medical Benefits
* Health and Lifestyle Programmes


**Important Disclaimer**


* Please ensure that the information you provide in your application is true, accurate, and correct.
* Preference will be given to candidates from Designated Groups, as defined by the Employment Equity Act and in line with Herotel's Employment Equity Plan.
* By submitting an application, you consent to the processing of your personal information in accordance with POPIA for recruitment purposes. For more details on how we handle personal information, please refer to our Privacy Policy on our website.
* If you do not hear from us within 14 days, please consider your application unsuccessful.

Senior IT Support

****Job Req****
 147126
   

  

**Closing Date**
 10 August 2026
   

  

**Location**
 Soshanguve
   

  

**FAIS Affected**
 FAIS Affected \- Yes
   

  

**Job Purpose**
 To educate clients on the convenience, security and functionality of digital and self\-service solutions; processing cash transactions and cash fulfillment (i.e.balancing and replenishment) and performing first line device maintenance in order to meet business goals and exceed the client expectations.
   

  

****Job Responsibilities****
**Client Engagement**
* Address any concerns relating to the queue flow or digital devices.
* Assist client to download online applications and resolve any log in issues.
* Assist the client to buy value\-added services (e.g. pre\-paid data and airtime) online or through a self\-service device.
* Assist the client to obtain statements, cards and other relevant documentation from self\-service zones.
* Build and maintain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests.
* Discover client's service and digital needs through connecting, understanding and delivering financial solutions with care.
* Educate clients and potential clients on how to subscribe and service their account.
* Educate clients on self\-service, digital functionality and features.
* Facilitate a conversation with the client to assist them to complete their service needs online.
* Identify quality sales leads and enable cross\-selling (without advising) through client engagement, fulfilling, making suggestions, referring to the relevant department for action and by capturing it on the client management system.
* Meet, greet, establish and clarify client needs and verify documentation and direct clients.
* Nurture strong, long\-standing client relationships.
* Own the client request end to end and route for alternative intervention if not equipped to service the client.
* Provide knowledgeable client service that fosters mutual trust and confidence.


**Business Operations**
* Accept and service cash transactions over the counter.
* Action control check list applicable to teller, enquiries and foreign functions daily.
* Balance and secure branch stock holding (e.g. cards).
* Control the queuing process and prioritise clients with special needs.
* Destroy old stock (e.g. cards) identified by reports.
* Enable the further processing of inter\-bank transfers by preparing all transactional documents and originals (WASTE) in the required format by the required deadline for hand over to couriers.
* Ensure ATM/ID availability through balancing and loading of cash and attending to down devices by performing first line device maintenance support.
* Execute on cash management (i.e. Treasury and holdings), cash efficiency and recycling strategies within the store.
* Load cash, balance and provide first line device maintenance and replenishment of consumables of all store devices.
* Minimize losses and ensure corrective action is taken by declaring any discrepancies in cash holdings.
* Process client deposits, withdrawal, change for change and transfer requests by following relevant procedure and policies.
* Process client forex requests by following the relevant procedures and policies (e.g. FBN, bills and transfers).


**Risk And Compliance**
* Mitigate risk by controlling counter and drop safe limits according to policy.
* Prevent fraud and losses by adhering to mandates, as well as client and transaction authentication procedures and policies.


**Nedbank Goals**
* Act in the client's interest, inform the client, do what you say and promise, take accountability, and go the extra mile.
* Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures and policies.
* Develop, retain and grow the business by delivering against individual and team goals that support a positive client experience.
* Improve digital enticement and migration volumes to self\-service devices and online channels.


**Essential Qualifications \- NQF Level**
* Diploma


**Preferred Qualification**
* Banking Services (example, Higher Certificate in Banking Services \- NQF5\)


**Minimum Experience Level**
* 1 \- 2 years Retail/Banking Client Service, Cash, Technology Savvy, 1st Line Problem Resolution experience. Where applicable, Foreign experience.


****Technical / Professional Knowledge****
* Customer service principles
* Product Knowledge
* Problem solving skills
* Relationship management
* Nedbank security policies and procedures
* Governance, Risk and Controls
* Forex product


**Behavioural Competencies**
* Building Customer Loyalty
* Earning Trust
* Collaborating
* Managing Work
* Adaptability
* Stress Tolerance
* Continuous Learning


**Please contact the Nedbank Recruiting Team at \+27 860 555 566**

Service Consultant

Sales Agent (Debt Repair \& Recovery)

**Location:** Pretoria, Gauteng  
**Employment Type:** Full\-Time (Onsite)  
**Salary:** Basic Salary \+ Uncapped Commission

About the Role

We are looking for confident, ambitious, and target\-driven Sales Agents to join our growing Debt Repair \& Recovery team. This is an exciting opportunity for individuals who thrive in a sales environment, enjoy speaking to people, and are motivated by earning uncapped commission.

You will engage with prospective clients, assess their financial situation, and guide them through debt repair solutions while delivering exceptional customer service.

Key Responsibilities

* Contact prospective clients via outbound calls.
* Qualify leads and identify customers who may benefit from debt repair solutions.
* Explain the debt review and debt repair process clearly and professionally.
* Build rapport and establish trust with clients.
* Handle objections confidently and close sales.
* Accurately capture customer information on the CRM system.
* Meet and exceed daily, weekly, and monthly sales targets.
* Ensure all sales are conducted in accordance with company policies and the National Credit Act (NCA).
* Maintain detailed records of all customer interactions.
* Work closely with Team Leaders to improve performance and achieve business objectives.

Minimum Requirements

* Grade 12 (Matric).
* Previous experience in outbound sales, telesales, debt review, collections, financial services, or call centre sales is advantageous.
* Excellent verbal communication skills.
* Fluent in English (additional South African languages are advantageous).
* Computer literate.
* Strong negotiation and objection\-handling skills.
* Ability to work in a fast\-paced, target\-driven environment.
* Self\-motivated, resilient, and results\-oriented.

Desired Competencies

* Strong sales ability
* Persuasive communication
* Customer\-focused
* Resilient under pressure
* Professional telephone etiquette
* Goal\-oriented mindset
* Time management
* Problem\-solving ability
* Positive attitude
* Team player

What We Offer

* Basic salary plus uncapped commission.
* Ongoing sales coaching and development.
* Career growth opportunities.
* Supportive and energetic working environment.
* Performance incentives and recognition programmes.

Ideal Candidate

We're looking for energetic, ambitious individuals who are eager to build a successful career in sales. If you are competitive, enjoy speaking with people, and are motivated by achieving targets and earning commission, we'd love to hear from you.

**Apply now and become part of a high\-performing sales team that helps South Africans take control of their financial future.**

Pay: From R4 500,00 per month

Experience:

* Sales : 1 year (Preferred)

Language:

* English (Required)

Location:

* Pretoria, Gauteng (Required)

Work Location: In person

Sales Representative

We are seeking dynamic Sales Executives to join our team. In this role, you will be responsible for selling and promoting our diverse range of products and services, building and maintaining strong customer relationships, achieving sales targets, and delivering exceptional customer service. You will identify business opportunities, present solutions to clients, and close deals to drive company growth.

**Key Responsibilities:**

· Identify, approach, and engage potential clients to promote and sell product offerings.

· Develop and maintain strong, long\-term relationships with new and existing clients.

· Understand customer needs and provide tailored solutions to meet their business requirements.

· Conduct presentations and product demonstrations for clients.

· Negotiate terms of sales agreements and close deals effectively.

· Consistently achieve and exceed sales targets and KPIs.

· Stay updated on industry trends and product knowledge to effectively advise clients.

· Prepare accurate sales reports and maintain customer records in the CRM system.

· Collaborate with internal teams to ensure seamless service delivery to customers.

**Qualifications \& Skills**  
**Sales Experience:** Proven experience in selling office automation, telecommunication services, CCTV products, access control systems, office supplies, software solutions, alternative energy products, or similar industries not needed but will take preference.

· **Communication Skills:** Excellent verbal and written communication, with the ability to present ideas effectively and persuasively.

· **Interpersonal Skills:** Strong relationship\-building skills to foster trust and rapport with clients.

· **Target\-Oriented:** Demonstrated ability to meet and exceed sales targets in a fast\-paced environment.

· **B2B Sales:** Experience in business\-to\-business sales is advantageous.

· **Mobility:** Possess a valid driver’s license and own reliable transportation.

**Other Requirements:**

· Candidates are required to own and use a Smartphone with available data.

· Candidates must be computer literate with emphasis on Microsoft Word, Microsoft Excel as well as e\-mail proficiency.

Pay: R4 643,39 \- R15 000,00 per month

Application Question(s):

* Do you own a reliable Motor Vehicle?

Do you have a valid Drivers Licence?  
Do you have access to a home office equipped with reliable Internet connectivity  
Do you own a personal Computer or Laptop Computer?

Work Location: Hybrid remote in Pretoria, Gauteng

Direct Sales Executive

We are seeking dynamic Sales Executives to join our team. In this role, you will be responsible for selling and promoting our diverse range of products and services, building and maintaining strong customer relationships, achieving sales targets, and delivering exceptional customer service. You will identify business opportunities, present solutions to clients, and close deals to drive company growth.

**Key Responsibilities:**

· Identify, approach, and engage potential clients to promote and sell product offerings.

· Develop and maintain strong, long\-term relationships with new and existing clients.

· Understand customer needs and provide tailored solutions to meet their business requirements.

· Conduct presentations and product demonstrations for clients.

· Negotiate terms of sales agreements and close deals effectively.

· Consistently achieve and exceed sales targets and KPIs.

· Stay updated on industry trends and product knowledge to effectively advise clients.

· Prepare accurate sales reports and maintain customer records in the CRM system.

· Collaborate with internal teams to ensure seamless service delivery to customers.

**Qualifications \& Skills**

**Sales Experience:** Proven experience in selling office automation, telecommunication services, CCTV products, access control systems, office supplies, software solutions, alternative energy products, or similar industries not needed but will take preference.

· **Communication Skills:** Excellent verbal and written communication, with the ability to present ideas effectively and persuasively.

· **Interpersonal Skills:** Strong relationship\-building skills to foster trust and rapport with clients.

· **Target\-Oriented:** Demonstrated ability to meet and exceed sales targets in a fast\-paced environment.

· **B2B Sales:** Experience in business\-to\-business sales is advantageous.

· **Mobility:** Possess a valid driver’s license and own reliable transportation.

**Other Requirements:**

* Candidates must own a Smartphone
* Candidates must have access to a home office equipped with Internet connectivity.

Pay: R6 643,33 \- R15 000,00 per month

Work Location: Hybrid remote in Pretoria, Gauteng

Sales Executive

We are looking for a highly motivated, resilient and passionate individual with interpersonal and intrapersonal skills to join AVBOB as **Liaison Officer (Senior Citizens)** within the **Senior Citizens Team** to be based at the **Pretoria Provincial Office**.



Your role is to assist the Funeral Service Area Manager and Funeral agents with the marketing of AVBOB’s products and service in the area allocated to increase market share though the increased sales of funeral insurance business and funeral business. This is achieved by positioning AVBOB with the key stakeholders, through various marketing initiatives as the market leader in funeral insurance and funeral services.



You will be working for a well\-established company that is over 100 years old with strong values. An organization that values employee development and rewards excellent performance.

  


**YOUR RESPONSIBILITIES WILL INCLUDE:**


**Planning and organising marketing activities**

* Identify the relevant marketing initiative to promote the AVBOB brand with the identified stakeholder.
* Identify objectives of the marketing activity and determine the requirements that must be met to accomplish the set objectives.
* Prepare a schedule of monthly marketing activities and meetings with identified key stakeholders.
* Manage and improve relationships with all key\-note stakeholders.
* Ensure that marketing activity is rolled out within the approved budget allocations
* Provide consolidated feedback to the management of the institution regarding attendance, services provided, etc.


**Selling of AVBOB funeral insurance and funeral products**

* Present AVBOB’s services and products to identified stakeholder and other potential customers / clients
* Provide professional advice (according to FAIS requirements) to these potential clients
* Follow\-up on leads provided for funerals and other services
* Do mass presentations to stakeholders
* Present group scheme insurance options if applicable.
* Pro\-actively solve possible complaints and conflicts and address issues that may occur by investigating issues and provide feedback timeously to stakeholders


**Collaboration and networking with peers, colleagues, funeral agents and stakeholders**

* Develop and foster strong business relationships with the community and key stakeholders operating within these communities
* Continuously create and form new relationships with key stakeholders
* Liaise with all parties concerned (Area Managers, Funeral Agent, Snr Liaison Officer, management of the institution concerned, etc.
* Liaise with the Funeral agent and Senior Liaison Officer to provide information and support business
* Build sound relationships with funeral agent through meetings, provide leads and support their business
* Maintain contact with stakeholder at regular intervals as agreed to, to determine current client base at these facilities
* Market AVBOB products by visiting the facilities to increase our market share


**Administration of new business, policy service**

* Submit monthly reports on progress made with the actions as per marketing plan plans to the Area Manager: Funeral Service and the Senior Liaison Officer
* Collect, analyse and utilise data to identify opportunities to improve relationships between all stakeholders to create new business
* Prepare and submit monthly reports on the marketing activities executed, clients served, etc.
* Compile incident reports, regarding important issues during events and follow up on outstanding issues.
* Compile handouts – Life file with all the necessary information and documentation to hand out at the events
* Obtain the value of a policy and provide feedback (in\-person) to the clients
* Sell and amend policies on request of the client and ensure that feedback is given to the client
* Collection and reconciliation of premiums at the institutions

  

**QUALIFICATIONS**


* Grade 12
* Knowledge of the funeral and/or insurance industry or old age facilities (preferred)
* National Diploma (NQF 6\) or equivalent in a related field.


**KNOWLEDGE AND EXPERIENCE**


* 3 Years’ sales, marketing, liaison or key accounts management experience.
* Experience in the insurance industry will be beneficial.


**TECHNICAL AND BEHAVIOURAL COMPETENCIES**


* Advanced Knowledge of all AVBOB products
* Able to transfer knowledge in terms of funeral arrangements and other products.
* Expected to have up to date knowledge of all facilities (Retirement Villages / Homes /
* Nursing Homes / Hospitals) in the assigned area of work

Liaison Officer (Senior Citizens)

RCL FOODS is a deeply rooted South African food manufacturer that produces some of the country’s most-loved brands: Yum Yum peanut butter, Nola mayonnaise, Ouma rusks, and Sellati sugar, just to name a few. At the heart of our culture and strategy is our Purpose – WE GROW WHAT MATTERS – which encapsulates our belief in collectively doing that little more to create a positive impact that matters. Visit our website at: www.rclfoods.com We are seeking a dynamic Customer Service Excellence Manager …

Customer Service Excellence Manager

Page Content
**Deputy Director: HRD and Performance Management**

**REF NO: HR 5/1/2/3/17**


(24 Months Contract)

  

**SALARY**: R932 292 per annum, (all\-inclusive)


**CENTRE**: Compensation Fund, Pretoria


**REQUIREMENTS**: Undergraduate qualification (NQF level 6\) as recognized by SAQA in Human


Resource Management / Human Resource Development. 5 years' functional experience in Human Resource Development \& Performance Management of which 2 years at Assistant Director level in Human Resource Development \& Performance Management environment. Knowledge: Performance Management Methodology, Principles and strategies. Digital Acumen / Relevant HRM system / Learning Systems / Performance Systems, etc. Del and Compensation Fund business strategies and goals. COIDA. DPSA Directives. Customer Service principles (Batho\- Pele Principles). Technical knowledge. Budgeting and Financial Management. Labour Relations Act. Public Finance Management Act (PFMA). National Treasury regulations. Promotion of Access to Information Act. Promotion of the Administrative Justice Act (PAJA). Minimum Information Security Standards (MISS). Protection of Personal Information Act (POPI). Legislative Requirement: Public Service Act. Public Service Regulations. Skills: Coaching and Mentoring. Conflict Management. Critical and Innovative Thinking. Inspire Commitment. People Management. Performance and Oversight. Quality Assurance. Risk Management. Service Delivery Innovation. Stakeholder Development \& Relations. Programme/Project Planning \& Management. Monitoring and assurance. Research and Development.


**DUTIES**: Manage and monitor the development of workplace skills plan in the Fund.


Manage the implementation of Human Resource Development Strategies. Manage the implementation of the developmental programmes and provision of training initiatives for the Fund. Manage the execution and implementation of the performance management systems for the Fund. Manage the resources in the Sub\-directorate.


**ENQUIRIES**: Ms VH Masemola at 082 520 3935


**APPLICATIONS**: Direct Your Applications to Email: Jobs\-CF23@labour.gov.za


**FOR****ATTENTION**: Sub\-directorate: Human Resources Planning Practices and Administration,


Compensation Fund.

**CLOSING****DATE**: 17 August 2026 at 16:00 (walk\-in) and 23:59 (online)


**NOTE**: All attachments for online application must include an application form Z83 and


CV only combined, in PDF and as one attachment. Zipped, IMG and JPEG documents will not be accepted. indicate the correct job title and the reference number of the post on the subject line of your email. Use the correct email address associated with the post. Failure to do so, your application will be disqualified. Applications quoting the relevant reference number must be submitted on the new form Z83, obtainable from any Public Service Department or on the internet at www.gov.za/documents. Received applications using the incorrect application for employment (old Z83\) will not be considered. Each post(s) advert must be accompanied by its own application form for employment and must be fully completed, initialled and signed by the applicant as instructed below. Failure to fully complete, initial and sign the Z83 form will lead to disqualification of the application during the selection process. All fields of Section A, B, C and D of the Z83 must be completed in full. Section E, F, G (Due to the limited space on the Z83 it is acceptable for applicants to indicate refer to CV or see attached. However, the question related to conditions that prevent re\-appointment under Part “F" must be answered and declaration signed. Only an updated comprehensive CV (with detailed previous experience if any) and a completed and signed new Z83 application form is required. Only shortlisted candidates will be required to submit certified copies of qualifications and other related documents on or before the day of the interview following the communication from Human Resources and such qualification(s) and other related document(s) will be in line with the requirements of the advert. Non\-RSA Citizens/Permanent Resident Permit holders in possession of foreign qualifications must be accompanied by an evaluation report issued by the South African Qualification Authority (SAQA) (only when shortlisted). The Department does not accept applications via fax. Applicants who do not comply with the abovementioned instructions/requirements, as well as applications received late will not be considered. Failure to submit all the requested documents will result in the application not being considered. Correspondence will be limited to shortlisted candidates only. If you have not been contacted within eight (8\) weeks after the closing date of this advertisement, please accept that your application was unsuccessful. All shortlisted candidates, including the SMS, shall undertake two pre\-entry assessments. One will be a practical exercise to determine a candidate's suitability based on the post's technical and generic requirements and the other must be an integrity (ethical conduct) assessment. The requirements for application of Senior Management Services (SMS) include the successful completion of an SMS Pre\-entry programme (Nyukela) as endorsed by the National School Government (NSG). Prior to appointment, a candidate should therefore have proof that they have registered for the Pre\-Entry Certificate and have completed the course. The cost for Nyukela is at the applicant's own expense. The course is available at the NSG under the name Certificate for entry into SMS and the full details can be obtained by following the below link: https://www.thensg.gov.za/training\-course/sms\-pre\-entryprogramme/. All shortlisted candidates for SMS posts will be subjected to a technical exercise and interview. Following the technical exercise and interview, a maximum of three (3\) SMS candidates will undergo psychometric assessments to assess cognitive capabilities, behavioural preferences, emotional intelligence, and integrity. Suitable candidates will be subjected to a personnel suitability check (criminal record, citizenship, credit record checks, qualification verification and employment verification). Please note by responding to the advertisement, you consent to the collection, processing, and storing of your Personal Information in accordance with the Protection of Personal Information Act (POPIA) Your information will be used soley for the purpose of this promotion and will not be shared with third parties without prior consent unless required by law. The Department reserves the right not to make any appointment(s) to the below advertised post(s). The successful candidate will be expected to sign a performance agreement. The Department is an equal

  

  

opportunity affirmative action employer. The Employment Equity Plan of the Department shall inform the employment decision. It is the Department's intention to promote equity (race, gender and disability) through the filling of this post(s)

Deputy Director: HRD and Performance Management

Page Content
**Assistant Director: Human Resource Development**

**REF NO: HR5/1/2/3/18**


(24 Months Contract)  

  



**SALARY**: R487 197 per annum, plus 37% in lieu of benefits


**CENTRE**: Compensation Fund, Pretoria


**REQUIREMENTS**: Undergraduate qualification (NQF level 6\) as recognised by SAQA in Human


Resources Management / Training \& Development/Management of Training. 4 years' functional experience in Skills Development of which 2 years at a supervisory level. Knowledge: Performance Management Methodology, Principles and Strategies. Digital Acumen/ Relevant HRM systems / Learning Systems / Performance Systems etc. Del and Compensation Fund business strategies and goals. Customer Strategic Framework. White paper on the transformation of the Public Service, 1995\. White paper on Public Service Education and Training, 1997\. Legislative Requirement: Skills Development Act. Skills: Data Gathering, Analysis. Data/Record Management. Research and Benchmarking. Coaching and Mentoring. Conflict Management. Critical and innovative Thinking. Inspire Commitment. People Management. Performance and Oversight. Quality Assurance. Risk Management. Service Delivery Innovation. Stakeholder Development \& Relations. Programme / Project Planning \& Management. Monitoring and assurance. Research and Development. Skills development. Human Resource Planning Skills. Training and Development (HRD) Skills.


**DUTIES**: Coordinate the submission of the identified training needs from the various


Chief/Directorate's training needs and the implementation of the Workplace Skills plan (WSP) for the Compensation Fund. Implement training interventions, PDPs, Bursaries, and learning and skills development in the Compensation Fund. Coordinate the Developmental Programme of the Compensation Fund. Coordinate and implement both Compulsory Induction

  

  

Programme (CIP) and Departmental Orientation as per approved plan in the Compensation Fund. Manage the resources of the Sub\-directorate.


**ENQUIRIES**: Ms VH Masemola at 082 520 3935


**APPLICATIONS**: Direct Your Applications to Email: Jobs\-CF23@labour.gov.za


**FOR****ATTENTION**: Sub\-directorate: Human Resources Planning Practices and Administration,


Compensation Fund.

**CLOSING****DATE**: 17 August 2026 at 16:00 (walk\-in) and 23:59 (online)


**NOTE**: All attachments for online application must include an application form Z83 and


CV only combined, in PDF and as one attachment. Zipped, IMG and JPEG documents will not be accepted. indicate the correct job title and the reference number of the post on the subject line of your email. Use the correct email address associated with the post. Failure to do so, your application will be disqualified. Applications quoting the relevant reference number must be submitted on the new form Z83, obtainable from any Public Service Department or on the internet at www.gov.za/documents. Received applications using the incorrect application for employment (old Z83\) will not be considered. Each post(s) advert must be accompanied by its own application form for employment and must be fully completed, initialled and signed by the applicant as instructed below. Failure to fully complete, initial and sign the Z83 form will lead to disqualification of the application during the selection process. All fields of Section A, B, C and D of the Z83 must be completed in full. Section E, F, G (Due to the limited space on the Z83 it is acceptable for applicants to indicate refer to CV or see attached. However, the question related to conditions that prevent re\-appointment under Part “F" must be answered and declaration signed. Only an updated comprehensive CV (with detailed previous experience if any) and a completed and signed new Z83 application form is required. Only shortlisted candidates will be required to submit certified copies of qualifications and other related documents on or before the day of the interview following the communication from Human Resources and such qualification(s) and other related document(s) will be in line with the requirements of the advert. Non\-RSA Citizens/Permanent Resident Permit holders in possession of foreign qualifications must be accompanied by an evaluation report issued by the South African Qualification Authority (SAQA) (only when shortlisted). The Department does not accept applications via fax. Applicants who do not comply with the abovementioned instructions/requirements, as well as applications received late will not be considered. Failure to submit all the requested documents will result in the application not being considered. Correspondence will be limited to shortlisted candidates only. If you have not been contacted within eight (8\) weeks after the closing date of this advertisement, please accept that your application was unsuccessful. All shortlisted candidates, including the SMS, shall undertake two pre\-entry assessments. One will be a practical exercise to determine a candidate's suitability based on the post's technical and generic requirements and the other must be an integrity (ethical conduct) assessment. The requirements for application of Senior Management Services (SMS) include the successful completion of an SMS Pre\-entry programme (Nyukela) as endorsed by the National School Government (NSG). Prior to appointment, a candidate should therefore have proof that they have registered for the Pre\-Entry Certificate and have completed the course. The cost for Nyukela is at the applicant's own expense. The course is available at the NSG under the name Certificate for entry into SMS and the full details can be obtained by following the below link: https://www.thensg.gov.za/training\-course/sms\-pre\-entryprogramme/. All shortlisted candidates for SMS posts will be subjected to a technical exercise and interview. Following the technical exercise and interview, a maximum of three (3\) SMS candidates will undergo psychometric assessments to assess cognitive capabilities, behavioural preferences, emotional intelligence, and integrity. Suitable candidates will be subjected to a personnel suitability check (criminal record, citizenship, credit record checks, qualification verification and employment verification). Please note by responding to the advertisement, you consent to the collection, processing, and storing of your Personal Information in accordance with the Protection of Personal Information Act (POPIA) Your information will be used soley for the purpose of this promotion and will not be shared with third parties without prior consent unless required by law. The Department reserves the right not to make any appointment(s) to the below advertised post(s). The successful candidate will be expected to sign a performance agreement. The Department is an equal

  

  

opportunity affirmative action employer. The Employment Equity Plan of the Department shall inform the employment decision. It is the Department's intention to promote equity (race, gender and disability) through the filling of this post(s)

Assistant Director: Human Resource Development

Specialising in premium pet foods and accessories, Absolute Pets is the leading pet retailer in South Africa with over 200 stores across the country.


Our team of experts is looking for passionate and driven sales assistants to join the Absolute Pets family at one of our growing stores in Pretoria.


If you want to join our team, these are a few of the key areas that you will need to be responsible for:


* Provide our customers with world class service
* Ensuring the store is fully stocked and orders placed accordingly
* knowledge of administration and IT systems
* Adhering to all company policies and procedures
* Its important that you have a passion for retail and love for animals. ( We will train you in all the products)


To join the Absolute Pets Team you should check all of the requirements :


* Matric or equivalent
* One year retail/sales (This would be advantageous \- )
* Verbal communication skills
* Must be able to work flexible retail hours.
* Ability to carry and pack stock
* Hardworking
* Interactive and engaging
* Reliable, trustworthy and dependable
* Passionate

Retail Sales Assistant

**UP Professional and Support**
 DEPARTMENT OF INFORMATION TECHNOLOGY SERVICES
   

  

 HELPDESK AGENT (IT)
   

  

 PEROMNES POST LEVEL 9
   

  

*In pursuit of the ideals of excellence and diversity, the University of Pretoria wishes to invite applications for the following vacancy.*
*The University of Pretoria's commitment to quality makes us one of the top research Universities in the country and gives us a competitive advantage in international science and technology development.*
**Job Purpose**
 To be the first point of contact for staff and postgraduate students who contact the ITS Help Desk. While providing the highest level of customer service, the Helpdesk Agent responds to incoming interactions on all communication channels used by the ITS Help Desk, registers and tracks all information on the IT Service Management Automation system, and uses a knowledge base tool, along with their expertise, to resolve first level requests in a timely fashion. The Helpdesk Agent escalates unresolved problems/issues/requests to the correct second and third level support team.
   

  

**Responsibilities**
 The successful candidate’s responsibilities will include, but are not limited to:
   

  

* Service excellence and support:
+ Provide first contact support to users with all IT\-related problems, including a first contact resolution telephonically or remotely where possible;
+ Analyse, diagnose and resolve technical problems, or escalate to the relevant support group or vendor;
+ Record incidents and service requests on the Enterprise Service Management (ESM) platform;
+ Troubleshoot, document actions, and escalate/close out incident or service request;
+ Serve all channels used by the users, such as telephone, email, virtual agent, and Enterprise Service Management (ESM);
+ Manage user expectations with regard to the expected Service Level Agreement (SLA);
+ Create and maintain knowledge articles;
+ Monitor incidents and service requests from when they are reported until they are finalised;
+ Propose updates and additions to the dynamic Service Catalogue;
+ Stay abreast of societal and environmental issues relevant to the ITS Help Desk;
+ Adhere to policies and support the University’s security policies/requirements;
+ Manage and escalate compliments and complaints relating to ITS service delivery;
+ Execute activities which assist in the implementation of the ITS Helpdesk goals that align with ITS’ and the University’s objectives;


* Service enhancement and quality:
+ Provide quantified feedback and updates on incidents and service requests on the ESM platform;
+ Manage problem\-solving processes transparently through regular stakeholder feedback to promote engagement and trust between ITS and stakeholders;
+ Manage the resolution of first\-line support incidents and service requests directed to the Helpdesk;
+ Prioritise business needs while providing customers with the best possible service using the relevant tools to ensure service delivery;
+ Adhere to SLA’s;


* Knowledge sharing and engagement:
+ Provide assistance to the Help Desk Analysts on UP departmental and academic functions;
+ Liaise with the Help Desk Analyst on internal standard operating procedures and processes;
+ Provide guidance and information to users as required, and contribute to the development of training documents;
+ Participate and facilitate on\-the\-job training, and contribute to and participate in projects;
+ Contribute and review knowledge\-sharing articles;
+ Liaise and collaborate with other ITS teams to resolve complex issues;
+ Contribute to the updating of SLAs in line with technology changes and updates, as required;
+ Identify trends and recurring issues and make recommendations for improvements;


* Cyber and Information Security support:
+ Partake in critical ITS Cyber and Information Security prevention activities;
+ Identify changing trends related to security issues, and coordinate the resolution of threats identified by users;
+ Advise users of threats and how to mitigate them, and implement the required measures to contain threats in collaboration with the ITS Security virtual team;
+ Adhere to and enforce security guidelines.


**Minimum Requirements**
* A relevant three\-year National Diploma / NQF level 6 qualification, with
* A total of three years’ experience in:
+ IT Service Desk environment;
+ Software and hardware troubleshooting;
+ Working on a service management tool/platform;

* A\+ certified;
* ITIL Foundation certified;
* SDI SDA certification;


 OR
   

  

* Grade 12, with
* A total of five years’ experience in:
+ IT Service Desk environment;
+ Software and hardware troubleshooting;
+ Working on a Service management tool/platform;

* A\+ certified;
* ITIL Foundation certified;
* SDI SDA certification.


**Required Competencies (skills, Knowledge And Behavioural Attributes)**
* Knowledge of:
+ Fourth industrial innovations;
+ Customer service and engagement;
+ Understanding of enterprise networks and technologies;
+ Cyber and information security best practices and standards;

* Technical competencies:
+ Maintenance and support of desktop applications;
+ Computer literacy;
+ Exposure to ERP technologies;
+ Desktop operating systems (Microsoft);
+ Desktop and mobile operating systems (Apple, Linux, Android);
+ Usage of unified communication technology;

* Behavioural competencies:
+ Ability to:
- Identify problems, determine possible solutions, and actively work to resolve the issues;
- Compile, assimilate, organize, and store printed and electronic information. Ability to review, compile, and analyse information to prepare reports;
- Accomplish organizational goals, and to identify and resolve problems;
- Actively participate as a member of a team to move toward the completion of goals;
- Utilize office equipment and other relevant technology (Software and systems) to meet business needs;
- Redesign processes as needed using best methods and technology to meet or exceed business needs;
- Accomplish tasks and processes accurately and completely;
- Identify primary and secondary authorities to validate the research;
- Use innovative solutions and/or designs where appropriate;
- Listen to symptom descriptions; analyse problems; respond effectively, and provide constructive feedback to the client on problem resolution;
- Build and maintain ongoing, collaborative working relationships with co\-workers to achieve the goals of the work unit;
- Listen and respond appropriately to others;
- Develop and maintain strong relationships with clients (those who buy goods and services, and for whom formal professional services are rendered) or customers (those who consume goods and services) by listening to the client/customer and understanding and responding to identified needs;

+ Possession of a designated level of technical skill or knowledge in a specific technical area(s), and the ability to keep up with current developments and trends in areas of expertise. May be acquired through academic, apprenticeship, or on\-the\-job training, or a combination of these.


**Added Advantages And Preferences**
* An applicable IT Degree, with
* Two years’ experience in:
+ The broader IT field, end\-user device experience;
+ A higher education environment;
+ Remote customer service support;

* N\+ certified.


 PLEASE NOTE: All shortlisted candidates may be required to participate in relevant skills assessments as part of the selection process.
   

  

 The annual remuneration package will be commensurate with the incumbent’s level of appointment, as determined by UP policy guidelines. UP subscribes to the BESTMED and UMVUZO medical aid schemes and contributes 50% of the applicable monthly premium.
   

  

 Applicants are requested to apply online at www.up.ac.za, and follow the link: Careers@UP.
   

  

**In Applying For This Post, Please Attach**
* A comprehensive CV;
* Certified copies of qualifications;
* Names, e\-mail addresses and telephone details

Helpdesk Agent (IT) - Department of Information Technology Services

Receptionist – Dental \& Medical Aesthetics Practice

Location: Mamelodi, Pretoria, Gauteng

About the Role

We are looking for a warm, professional, and highly organised Receptionist to be the first point of contact for our patients. This role is ideal for someone who enjoys working with people, thrives in a fast\-paced environment, and takes pride in delivering exceptional customer service.

The successful candidate will play a key role in creating an outstanding patient experience while ensuring the smooth day\-to\-day running of the reception area.

Key Responsibilities

* Welcome patients with a friendly and professional attitude.
* Answer incoming calls, WhatsApp messages, emails, and online enquiries.
* Schedule, confirm, and manage patient appointments.
* Register new patients and maintain accurate patient records.
* Process payments and issue receipts.
* Submit and follow up on medical aid claims where applicable.
* Explain treatment estimates and payment options to patients.
* Follow up with patients regarding appointments and treatment plans.
* Keep the reception area clean, organised, and welcoming.
* Coordinate with the clinical team to ensure an efficient patient flow.
* Manage daily administrative tasks and filing.
* Assist with stock ordering and basic office administration.
* Promote practice services, treatment specials, and patient loyalty initiatives.

Requirements

* Previous experience as a receptionist or front desk administrator (healthcare experience is advantageous but not requirement as this is an internship post
* Excellent communication and interpersonal skills.
* Strong organisational and time management abilities.
* Computer literate with experience using Microsoft Office.
* Comfortable learning practice management software.
* Professional appearance and positive attitude.
* Ability to multitask and work under pressure.
* High level of accuracy and attention to detail.
* Reliable, trustworthy, and punctual.

Preferred Qualifications:

* Certificate or diploma in Office Administration, Customer Service, or a related field is an advantage.
* Experience in a dental, medical, or aesthetics practice will be beneficial.

What We’re Looking For

* A people person who genuinely enjoys helping others.
* Someone who takes initiative and solves problems independently.
* A team player with a positive, can\-do attitude.
* Someone who values professionalism, compassion, and excellent service.

Benefits

* Competitive salary based on experience.
* Ongoing training and professional development.
* Supportive and positive working environment.
* Opportunity to grow within a modern healthcare practice.

Email CV and cover letter why you want to be employed at Dental Day Spa to;

jobs@dentaldayspa.co.za

**Fi**ll **in** **the** **mandatory** **form**: https://www.dentaldayspa.co.za/employment\-opportunities/

Applications close: 04 August 2026 16h00

Pay: R4 301,20 \- R6 240,78 per month

Education:

* Certificate (Preferred)

Location:

* Mamelodi, Gauteng 0122 (Required)

Work Location: In person

Receptionist

**Additional Information**  

**Job Number**26095736  

**Job Category**Food and Beverage \& Culinary  

**Location**Summit Place Precinct, 221 Garsfontein Road, Menlyn Pretoria, South Africa, South Africa, 0181  

**Schedule**Full Time  

**Located Remotely?**N  

**Position Type** Management  

**JOB SUMMARY**

  



Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.

  



**CANDIDATE PROFILE**

  



**Education and Experience**


* High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.


OR


* 2\-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

  



**CORE WORK ACTIVITIES**

  



**Managing Day\-to\-Day Operations**


* Supervises and manages employees. Manages all day\-to\-day operations. Understands employee positions well enough to perform duties in employees' absence.


* Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.


* Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.

  



**Leading Food and Beverage Team**


* Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.


* Encourages and builds mutual trust, respect, and cooperation among team members.


* Serves as a role model to demonstrate appropriate behaviors.


* Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.


* Develops specific goals and plans to prioritize, organize, and accomplish your work.


* Ensures and maintains the productivity level of employees.


* Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.


* Ensures compliance with all food \& beverage policies, standards and procedures by training, supervising, follow\-up and hands on management.


* Ensures compliance with all applicable laws and regulations.


* Ensures compliance with food handling and sanitation standards.


* Ensures staff understands local, state and Federal liquor laws.


* Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.


* Establishes guidelines so employees understand expectations and parameters.


* Monitors alcohol beverage service in compliance with local laws.

  



**Ensuring Exceptional Customer Service**


* Provides services that are above and beyond for customer satisfaction and retention.


* Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.


* Manages day\-to\-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.


* Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.


* Empowers employees to provide excellent customer service.


* Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.


* Handles guest problems and complaints.


* Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.


* Ensures corrective action is taken to continuously improve service results.


* Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.


* Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment \& invitation to return).

  



**Managing and Conducting Human Resource Activities**


* Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.


* Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.


* Ensures employees are treated fairly and equitably. Strives to improve employee retention.


* Ensures employees receive on\-going training to understand guest expectations.


* Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.


* Strives to improve service performance.


* Ensures recognition is taking place across areas of responsibility.

  



**Additional Responsibilities**


* Provides information to supervisors, co\-workers, and subordinates by telephone, in written form, e\-mail, or in person.


* Analyzes information and evaluating results to choose the best solution and solve problems.


* Assists servers and hosts on the floor during meal periods and high demand times.


* Recognizes good quality products and presentations.


* Supervises daily shift operations in absence of Assistant Restaurant Manager.


* Oversees the financial aspects of the department including purchasing and payment of invoices.
  

*At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non\-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.*


Protea Hotels by Marriott® is the leading hospitality brand in Africa and one of the most widely recognized hospitality brands on the continent, with over 60 hotels across South Africa, Zambia, Nigeria, Namibia, Tanzania and Uganda. If you have a passion for delivering every guest a personalized service experience and desire to be part of the ‘Coolest Hotel Brand in South Africa’, join the Protea Hotels by Marriott® team today! In joining Protea Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing globalteam, and **become** the best version of you.

Mgr-Restaurant_SA

Dental Assistant – Dental Day Spa

Location: Mamelodi, Pretoria, Gauteng

About Dental Day Spa

Dental Day Spa is a modern practice where dentistry meets beauty. We are committed to delivering exceptional patient care through high clinical standards, compassion, and outstanding customer service. We are looking for a motivated and caring Dental Assistant who is passionate about helping patients feel comfortable and supporting the clinical team in delivering excellent care.

Position Summary

The Dental Assistant plays a vital role in ensuring the smooth operation of the practice by assisting the dentist during procedures, preparing treatment rooms, maintaining infection control standards, and creating a positive experience for every patient.

Key Responsibilities

* Prepare treatment rooms before each patient appointment.
* Assist the dentist during general dental, restorative, cosmetic, orthodontic, and emergency procedures.
* Sterilise instruments and maintain strict infection prevention and control protocols.
* Prepare dental materials, instruments, and equipment for procedures.
* Take and process dental radiographs where permitted and trained.
* Maintain accurate clinical records and assist with treatment documentation.
* Ensure treatment rooms are clean, organised, and fully stocked.
* Monitor and manage clinical stock levels and report shortages.
* Educate patients on oral hygiene and post\-treatment care as instructed by the dentist.
* Assist with laboratory work, impressions, and model preparation where required.
* Support patient comfort before, during, and after treatment.
* Perform opening and closing duties in the clinical area.
* Work closely with the reception team to ensure efficient patient flow.
* Assist with maintaining equipment and reporting any faults.

Minimum Requirements

* Dental Assistant qualification or relevant clinical training.
* Registered with the HPCSA.
* Previous experience in a dental practice is advantageous but not necessary as this is aninternship post
* Knowledge of infection control and sterilisation procedures.
* Good communication and interpersonal skills.
* Computer literacy.
* Ability to work efficiently in a busy environment.
* Professional appearance and excellent work ethic.

Personal Attributes

We are looking for someone who:

* Is compassionate and patient\-focused.
* Has excellent attention to detail.
* Works well under pressure.
* Is reliable, honest, and punctual.
* Takes initiative and is eager to learn.
* Works collaboratively as part of a team.
* Maintains a positive and professional attitude at all times.
* Treats every patient with dignity, empathy, and respect.

What We Offer

* A supportive and professional working environment.
* Opportunities for continuous learning and skills development.
* Exposure to a wide range of dental procedures.
* Opportunity to grow within a progressive dental practice.

How to Apply

If you are passionate about patient care and would like to join a team committed to clinical excellence and exceptional service, we would love to hear from you. Please email your CV to jobs@dentaldayspa.co.za along with a brief cover letter outlining your why you would be a great fit for Dental Day Spa.

Pay: R4 791,22 \- R10 727,64 per month

Location:

* Mamelodi, Gauteng 0122 (Required)

Work Location: In person

Registered Dental Assistant

Matshomo Group (Pty) Ltd is inviting suitably qualified and experienced **Data Analytics \& Insights Consultants** to join its consultant database for Customer Experience (CX), Customer Satisfaction, Market Research, and Business Intelligence projects.

The successful consultant will be responsible for transforming customer and operational data into meaningful insights through statistical analysis, dashboard development, reporting, and data visualisation to support strategic and operational decision\-making.

* Applicants must possess a **Bachelor's Degree** or higher in Statistics, Data Science, Mathematics, Business Analytics, Economics, Computer Science, Information Systems, Business Intelligence, Industrial Engineering, Research Methodology, Monitoring and Evaluation, Or another relevant qualification.
* Applicants must have a minimum of **five (5\) years'** relevant experience in data analytics, research analytics, or business intelligence.

**Key Responsibilities:**

* Analyse quantitative and qualitative survey data.
* Measure and report NPS, CSAT, CES, and other customer experience indicators.
* Develop interactive dashboards and executive reports.
* Identify trends, patterns, and customer behaviour insights.
* Benchmark performance across customer segments and service channels.
* Produce actionable recommendations to improve customer experience.
* Present findings to clients and stakeholders.
* Support survey design through statistical input and sampling advice.

Pay: R10 000,00 \- R30 000,00 per month

Work Location: Remote

DATA ANALYTICS & INSIGHTS CONSULTANT

### **Job Description**

**RCL FOODS** is a deeply rooted South African food manufacturer that produces some of the country’s most\-loved brands: Yum Yum peanut butter, Nola mayonnaise, Ouma rusks, and Sellati sugar, just to name a few. At the heart of our culture and strategy is our Purpose – **WE GROW WHAT MATTERS** – which encapsulates our belief in collectively doing that little more to create a positive impact that matters.


**Visit our website at:** **www.rclfoods.com**



We are seeking a dynamic **Customer Service Excellence Manager** to lead the Customer Service function for our Milling Business Unit based in **Pretoria West**. This role is responsible for enhancing customer satisfaction, driving service excellence, optimizing customer service costs, and collaborating with key internal and external stakeholders to deliver outstanding service performance across the supply chain.

### **Duties \& Responsibilities**

* Lead and drive a customer\-centric culture across the business.
* Manage customer service operations and ensure service level targets and KPIs are achieved.
* Build and maintain strong relationships with customers, internal stakeholders, and service providers.
* Collaborate with Demand and Supply Planning teams to support the Sales \& Operations Planning (S\&OP) process.
* Manage outsourced warehousing and distribution partners to ensure service excellence and cost efficiency.
* Oversee inventory and pallet management to ensure optimal stock availability and storage utilization.
* Drive continuous improvement initiatives to enhance service levels and reduce supply chain costs.
* Ensure compliance with SHERQ, food safety, quality, and risk management standards.
* Lead, coach, and develop the Customer Service team to achieve operational and strategic objectives.
* Monitor performance metrics, identify improvement opportunities, and implement corrective actions where required.

### **Minimum Requirements**

* Degree or Diploma in Commerce, Supply Chain, or Logistics Management.
* Minimum 5 years' experience in an FMCG environment, including at least 2 years in a management role.
* Strong knowledge of customer service, logistics and distribution, supply chain operations, stakeholder management, and continuous improvement.
* Proven leadership experience with the ability to build and manage high\-performing teams.
* Strong analytical, problem\-solving, and relationship management skills.

Customer Service Jobs in Pretoria - Page 2

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