Browse live customer service jobs in Polokwane, Limpopo. Salaries, top employers and how to apply. Updated regularly.

**Shop Assistants Wanted! – SENQU (Ottery Hyper \- Western Cape)**

Are you ready to be part of a brand that celebrates the spirit of exploration and everyday adventure? SENQU, our proudly South African sister company, is looking for a proactive and enthusiastic Shop Assistants to join the team.

At SENQU, we believe the journey is just as important as the destination – and that begins with **exceptional service**.

**Role Overview**

As a **Customer Care Assistant**, your mission is to provide every customer with a warm welcome, professional service, and a sense of discovery as they explore our store. You'll help create a clean, organized, and inviting shopping environment while keeping merchandise ready for action.

**Key Responsibilities**

**Customer Care**

* Deliver friendly, professional service with a warm smile.
* Foster a welcoming and helpful store atmosphere.
* Handle customer queries and challenges with patience and positivity.
* Assist with administrative functions such as markdowns, promotions, and merchandising as directed by Head Office.

**Merchandising**

* Unpack and present new stock neatly and attractively.
* Work with the Store Manager/Sales Team Leader to ensure products are priced correctly and displays are engaging.
* Dress mannequins, stock main tables, and ensure shelves are full and visually appealing.
* Maintain a clean and orderly appearance for all garments – folded or hanging.

**Store Operations \& Housekeeping**

* Assist with general store admin alongside the Store Manager or Team Leader.
* Remain vigilant to help prevent stock losses.
* Attend daily meetings and complete tasks as assigned.
* Keep the store clean and tidy – including floors, changerooms, mirrors, windows, and display areas.

**Requirements \& Competencies**

* **Grade 12 / Matric or equivalent**
* Passion for **customer care** and excellent service delivery
* Strong communication and relationship\-building skills
* Team player with the ability to follow instructions
* Positive attitude, attention to detail, and problem\-solving ability
* Confidence in dealing with various customer personalities
* **Retail experience in clothing** is advantageous

**Why Join SENQU?**

Because **adventure is in our DNA**. At SENQU, we believe that **“Everyday is an adventure”**, and we’re looking for people who bring energy, enthusiasm, and a sense of purpose to everything they do.

If you have a passion for sales and fashion then we want to hear from you. Please note that if you have not heard from us after 14 days, then please consider your application as being unsuccessful.

Thank you for your interest in SENQU.

Job Types: Full\-time, Permanent

Pay: R30,22 \- R30,23 per hour

Application Question(s):

* Do you have a clear ITC / Credit Record?
* Do you live in a 20 km radius from Ottery Hyper?

Education:

* High School (matric) (Required)

Experience:

* Retail: 1 year (Required)

Work Location: In person

Retail Shop Assistant (Ottery Hyper)

**Req \#** 203753 **Location** Johannesburg, Gauteng, South Africa **Job Category** Sales **Date posted** 06/17/2026
  
**Overview**
------------


As a member of Baxter’s sales team, you’ll be aligned to one of our global business units and be responsible for new business, developing existing accounts and ensuring patient\-centric approach in all your dealings. You’ll work within an assigned geographic area or with specific accounts to achieve or exceed personal and business goals, all in pursuit of our mission to save and sustain lives. In the sales role, you’ll have the opportunity to provide input on new markets and products, manage customer concerns, and collaborate with other teams.


* Support for Parents
* Continuing Education/ Professional Development
* Employee Heath \& Well\-Being Benefits
* Paid Time Off
* 2 Days a Year to Volunteer
**Success Profile**
-------------------


What makes a successful Sales Professional at Baxter? Take a look at some of the top traits we’re looking for and see if you’re a fit.


* Stakeholder Insight and Influence
* Sales Solution Identification and Development
* Negotiation Skills
* Strategic Planning
* Managing and Coaching
* Ownership of the Business

  
**This is where** your work makes a difference.


At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.


Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.


Here, you will find more than just a job—you will find purpose and pride.

**Summary**


Sales Lead manages the sales function within the Clinical Nutrition and Anesthesia Business Unit to achieve sustainable growth across existing customers and to generate new business in line with agreed objectives. Leads, develops, and motivates the sales team, ensuring clear direction, strong performance management, and capability building to drive consistent results. Contributes to the definition and execution of the sales strategy, while representing Baxter in the market and fostering a high\-performance, customer\-centric culture that drives team success.

**Essential duties and responsibilities**

* Prepare, implement, and continuously review sales operating plans for the **Clinical Nutrition and Anesthesia Business Units**, identifying revenue growth and volume opportunities aligned with overall Business Unit strategies.
* Deliver all sales, financial, and customer targets across both portfolios, in line with business and personal objectives, while effectively managing the sales team on a day\-to\-day basis.
* Define, track, and manage **sales team KPIs**, ensuring clear performance expectations, regular monitoring, data\-driven evaluations, and accountability for results across the region.
* Coach, develop, motivate, and lead the sales team to drive high performance against defined KPIs, building capability and fostering a high\-performance culture while acting as a role model aligned with company values.
* Lead and manage the **account planning process**, with a strong focus on **key accounts, hospital groups, and wholesale partners**, ensuring strategic alignment, sustainable growth, and retention.
* Oversee and manage relationships with **wholesalers and hospital groups**, ensuring optimal product availability, contract execution, pricing alignment, and long\-term partnership development.
* Continuously identify and implement initiatives to improve **sales force effectiveness and efficiency**, leveraging tools, insights, and structured performance management systems.
* Build and maintain strong, long\-term relationships with **key accounts, hospital groups, wholesalers, and new customers**, ensuring they are fully informed about Baxter Clinical Nutrition and Anesthesia products, therapies, and solutions.
* Ensure customer needs are fully understood and addressed, delivering high levels of satisfaction and strengthening long\-term partnerships.
* Take full ownership of customer issues, ensuring timely resolution and transparent communication across all stakeholders to enhance customer loyalty and revenue growth.
* Capture, maintain, and analyze relevant sales and customer data to support forecasting, pipeline management, and informed decision\-making.
* Promote Baxter Healthcare **Clinical Nutrition and Anesthesia products, therapies, and services** to key decision\-makers and influencers across hospitals, procurement bodies, and distribution partners.
* Collaborate closely with Marketing, Sales Support, Customer Service, and Supply Chain teams to ensure integrated execution, customer satisfaction, and achievement of shared targets.
* Travel approximately **70% of the time** within the region (KZN, Eastern Cape, Free State) to engage directly with **key accounts, hospital groups, wholesalers**, and the sales team, providing in\-field coaching and driving business growth.

**Education/Experience/Skills required**

* Minimum Bachelor’s in Nutrition; candidates with Dietetics, Nursing, or related medical science backgrounds are strongly preferred.
* Minimum 5–7 years of sales experience, including at least 2 years in a people management role.
* Demonstrates a results\-oriented approach.
* High resilience and adaptability in dynamic environments.
* Resourceful with strong problem\-solving ability.
* Excellent verbal and written communication skills.
* Analytical, with a data\-driven decision\-making style.
* Acts with integrity and serves as a positive role model.
* Strong focus on customer needs and experience.
* Fluent English is a must.

**Equal Employment Opportunity**


Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

**Reasonable Accommodations**  

  

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

**Recruitment Fraud Notice**  

  

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

Sales Lead - Nutrition & Anesthesia (Cape Town)

**Req \#** 203751 **Location** Johannesburg, Gauteng, South Africa **Job Category** Sales **Date posted** 06/17/2026
  
**Overview**
------------


As a member of Baxter’s sales team, you’ll be aligned to one of our global business units and be responsible for new business, developing existing accounts and ensuring patient\-centric approach in all your dealings. You’ll work within an assigned geographic area or with specific accounts to achieve or exceed personal and business goals, all in pursuit of our mission to save and sustain lives. In the sales role, you’ll have the opportunity to provide input on new markets and products, manage customer concerns, and collaborate with other teams.


* Support for Parents
* Continuing Education/ Professional Development
* Employee Heath \& Well\-Being Benefits
* Paid Time Off
* 2 Days a Year to Volunteer
**Success Profile**
-------------------


What makes a successful Sales Professional at Baxter? Take a look at some of the top traits we’re looking for and see if you’re a fit.


* Stakeholder Insight and Influence
* Sales Solution Identification and Development
* Negotiation Skills
* Strategic Planning
* Managing and Coaching
* Ownership of the Business

  
**This is where** your work makes a difference.


At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.


Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.


Here, you will find more than just a job—you will find purpose and pride.

**Summary**


Sales Lead manages the sales function within the Clinical Nutrition and Anesthesia Business Unit to achieve sustainable growth across existing customers and to generate new business in line with agreed objectives. Leads, develops, and motivates the sales team, ensuring clear direction, strong performance management, and capability building to drive consistent results. Contributes to the definition and execution of the sales strategy, while representing Baxter in the market and fostering a high\-performance, customer\-centric culture that drives team success.

**Essential duties and responsibilities**

* Prepare, implement, and continuously review sales operating plans for the **Clinical Nutrition and Anesthesia Business Units**, identifying revenue growth and volume opportunities aligned with overall Business Unit strategies.
* Deliver all sales, financial, and customer targets across both portfolios, in line with business and personal objectives, while effectively managing the sales team on a day\-to\-day basis.
* Define, track, and manage **sales team KPIs**, ensuring clear performance expectations, regular monitoring, data\-driven evaluations, and accountability for results across the region.
* Coach, develop, motivate, and lead the sales team to drive high performance against defined KPIs, building capability and fostering a high\-performance culture while acting as a role model aligned with company values.
* Lead and manage the **account planning process**, with a strong focus on **key accounts, hospital groups, and wholesale partners**, ensuring strategic alignment, sustainable growth, and retention.
* Oversee and manage relationships with **wholesalers and hospital groups**, ensuring optimal product availability, contract execution, pricing alignment, and long\-term partnership development.
* Continuously identify and implement initiatives to improve **sales force effectiveness and efficiency**, leveraging tools, insights, and structured performance management systems.
* Build and maintain strong, long\-term relationships with **key accounts, hospital groups, wholesalers, and new customers**, ensuring they are fully informed about Baxter Clinical Nutrition and Anesthesia products, therapies, and solutions.
* Ensure customer needs are fully understood and addressed, delivering high levels of satisfaction and strengthening long\-term partnerships.
* Take full ownership of customer issues, ensuring timely resolution and transparent communication across all stakeholders to enhance customer loyalty and revenue growth.
* Capture, maintain, and analyze relevant sales and customer data to support forecasting, pipeline management, and informed decision\-making.
* Promote Baxter Healthcare **Clinical Nutrition and Anesthesia products, therapies, and services** to key decision\-makers and influencers across hospitals, procurement bodies, and distribution partners.
* Collaborate closely with Marketing, Sales Support, Customer Service, and Supply Chain teams to ensure integrated execution, customer satisfaction, and achievement of shared targets.
* Travel approximately **70% of the time** within the region (Gauteng, Vaal, Nelspruit, North West) to engage directly with **key accounts, hospital groups, wholesalers**, and the sales team, providing in\-field coaching and driving business growth.

**Education/Experience/Skills required**

* Minimum Bachelor’s in Nutrition; candidates with Dietetics, Nursing, or related medical science backgrounds are strongly preferred.
* Minimum 5–7 years of sales experience, including at least 2 years in a people management role.
* Demonstrates a results\-oriented approach.
* High resilience and adaptability in dynamic environments.
* Resourceful with strong problem\-solving ability.
* Excellent verbal and written communication skills.
* Analytical, with a data\-driven decision\-making style.
* Acts with integrity and serves as a positive role model.
* Strong focus on customer needs and experience.
* Fluent English is a must.

**Equal Employment Opportunity**


Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

**Reasonable Accommodations**  

  

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

**Recruitment Fraud Notice**  

  

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

Sales Lead - Nutrition & Anesthesia (Gauteng)

Drive significant pipeline growth for Dwolla by leading outbound prospecting efforts targeting mid\-market and enterprise accounts. As a collaborative member of an established and growing Sales Development function, you will learn from teammates, contribute positively to the broader SDR team, and help elevate performance through knowledge sharing.



In this role, you will execute the full outbound development lifecycle, from campaign strategy and execution to discovery conversations and pipeline handoff, while contributing to and supporting existing processes and structure that enable the team to consistently perform at a high level.



You will partner closely with Sales and Marketing to align outbound efforts with NMI's Money Movement enterprise growth strategy, leveraging modern AI and automation tools to increase speed, quality, and impact across all outreach channels.



Attendance within the Cape Town office for US Working Hours is required for this role. Office location: Cape Town, V\&A.


**Responsibilities:**


* **60% Outbound Prospecting \& Pipeline Development**
* Own outbound prospecting across mid\-market and Fortune 1000 accounts, building a model for best\-in\-class outreach execution. • Build targeted, multi\-channel outreach campaigns across email, phone, LinkedIn, and other platforms to engage senior decision\-makers at complex organizations.
* Conduct discovery conversations that uncover business pain, priorities, decision\-making authority, and fit with the ideal customer profile (ICP), for our Money Movement product line.
* Clearly articulate the Money Movement value propositions and tailor messaging to the specific needs and context of enterprise prospects.
* Utilize tools such as LinkedIn Sales Navigator, Apollo.io, Breeze Intelligence, and AI\-enabled outreach platforms to build targeted prospect lists and increase outreach efficiency.
* Partner closely with Sales and Marketing to ensure seamless opportunity handoff and alignment on qualification criteria, converting outbound interest into qualified pipeline.
* Provide valuable prospect insights and market feedback to Product, Engineering, and Marketing teams to inform go\-to\-market decisions and messaging.
* **20% Inbound Qualification**
* Develop and maintain expertise in the lead\-to\-opportunity creation process, serving as a subject matter expert for the team.
* Conduct in\-depth discovery calls with Enterprise\-level prospects, focusing on understanding complex business needs, pain points, and strategic objectives.
* Employ consultative questioning techniques to uncover key decision\-makers, budget considerations, timelines, and competitive landscapes.
* Leverage and manage automation and AI\-driven tools to enhance lead prioritization, qualification efficiency, and data accuracy within the inbound process.
* Clearly articulate the Money Movement value propositions and tailor them to the specific needs of Enterprise prospects.
* Work closely with Marketing, Sales, Sales Operations, Product, and Engineering teams to ensure seamless opportunity handoff and alignment on qualification criteria.
* Provide valuable prospect insights and market feedback to Product and Engineering teams to inform product development and roadmap decisions.
* Work with sales and marketing to improve lead quality.
* **20% Reporting \& Pipeline Management**
* Partner with Marketing Operations and Sales Development leadership to track and report on key performance metrics including outreach volume, meeting creation, and pipeline contribution.
* Collaborate with Sales Development leadership to continuously improve Business Development processes and procedures in support of consistency, scalability, and alignment with Sales and Marketing objectives.
* Work cross\-functionally with Sales, Marketing, and Sales Operations to identify process improvement opportunities and address pipeline gaps.
* Maintain adherence to internal SLAs for opportunity handoff, ensuring high standards of responsiveness and follow\-through.
* Stay current on industry trends, competitive landscape, and regulatory changes within the payments and fintech space.


**Knowledge and Experience:**


* 5\+ years of successful outbound business development experience in payments, fintech, or B2B SaaS
* Proven track record of generating high\-quality outbound pipeline and converting business development leads into qualified sales opportunities
* Experience working in SDR teams, with a demonstrated ability to share knowledge and help elevate team performance
* Polished communicator who can engage credibly and confidently with senior decision\-makers at complex organizations
* Proficiency with modern outreach and sales intelligence tools, including LinkedIn Sales Navigator, Apollo.io, and AI\-enabled prospecting platforms
* Proven experience leveraging automation and AI to increase outreach quality, efficiency, and lead prioritization
* Motivated self\-starter with strong business acumen and the ability to work independently in a fast\-moving environment
* Ability to build and foster trust in relationships across internal and external stakeholders • Comfort embracing change, driving creative solutions, and maintaining excellent communication with internal partners under tight timelines


**Benefits**


* Annual Base Salary \+ Commission
* Attractive, performance\-based commission plan
* 15 days holiday \+ 12 public holidays each year (\+ 1 day after each year of service with up to a max. of 20 days)
* 45\-hour work week
* Family friendly policies (Enhanced Maternity and Paternity Pay)
* A chance to develop with an allocated company training budget
* A strong commitment to employee wellbeing including mental health first aiders and weekly yoga sessions.
* Employee referral scheme with generous financial reward
* Bonusly colleague reward scheme
* Fun culture events (company volunteering days, seasonal parties)
* Medical Aid and Gap Cover

**Compensation**
This role offers a competitive compensation package, consisting of a base salary and performance\-based commission.
* Base salary range: R348,000 \- R388,000 per annum
* Total Target Earnings (Base \+ Commission): R500,000 \- R551,000 per annum

Final compensation will be determined based on experience, skills, and role alignment.  


**About us**



We enable our partners with choice, and challenge the one\-size\-fits\-all approach to payment. You've probably used NMI in the last 24 hours without even realizing it. We're the platform that powers success for innovative tech created by SMBs, entrepreneurs and fintech startups. We're creative problem solvers who help visionaries smash through boundaries and think beyond what's possible so they can think about what's next. But we're not just built for the tech savvy. We democratize the latest payments technology so that everyone can realize the benefits of easy payments across the full spectrum of commerce. We're all about enabling more payments in more ways and more places.



We believe that having a diverse group of employees strengthens both our work and our workplace. We're focused on making NMI more diverse and welcoming with initiatives like having a dedicated Diversity, Equity \& Inclusion action group, diversity goals for hiring, anonymized resume screening, affinity groups such as our Women's network and LGBTQ\+ Network, open forums for discussions on diversity and social justice, and measuring inclusion and belonging as part of our regular employee engagement surveys.


**Equal Opportunity**



NMI is committed to inclusion and diversity and belonging. As an equal opportunity employer we encourage applicants from all backgrounds.



We are an Equal Opportunities employer and will provide reasonable support throughout the recruitment process to applicants who have a disability. Please let us know in advance so that any support, aids or adaptations can be put in place to assist you.



Please be aware that all offers of employment 

Sales Development Representative - Outbound Leads

**Job description**

We are a clothing retail company based in Port Shepstone. Our branches are situated in the Eastern Cape and South Coast area. The successful candidate will lead and motivate our dynamic team in a fast\-paced and performance\-driven sales environment, to ensure that we create the ultimate shopping experience.

**Key Responsibilities:**

* Assist the Store Manager in overseeing day\-to\-day store operations.
* Lead, train, and motivate the sales team to achieve sales and performance targets.
* Ensure excellent customer service standards are maintained.
* Handle stock management: receiving, merchandising, stock counts, and loss prevention.
* Open and close the store, ensuring all operational procedures are followed.
* Step in as Acting Manager when required.
* Support in driving store profitability through upselling, promotions, and effective floor management.

**Requirements:**

* Minimum 2 years’ experience in retail (clothing/fashion retail experience preferred).
* Previous supervisory or team leader experience will be advantageous.
* Strong leadership, communication, and interpersonal skills.
* Ability to work retail hours (weekends, public holidays, shifts).
* Reliable, trustworthy, and target\-driven.
* Matric certificate (Grade 12\) required.

Job Type: Full\-time

Pay: R80 529,00 \- R81 529,00 per year

Education:

* High School (matric) (Required)

Experience:

* Clothing Retail: 3 years (Required)

Location:

* Shelly Beach, KwaZulu\-Natal (Required)

Work Location: In person

**REQUISITION ID:** 12582
  
  

**LOCATION:**  

Cape Town, ZA, 8001
  
  

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**DEPARTMENT:** Service
  
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**Job purpose:**  

Key point of contact for customer in South Africa market for any Service or related topic from all parts of the world
  
Take ownership, managing and leading all customer communication involving the appropriate Nordex Department (Claims, Reports, etc...)
  
Executes and maintains strategic relationships with customers to promote organization awareness and to ensure profitable business.
  
As a Customer Account Manager will be dedicated to the customer’s specific project issues, parts supply or any other matter with regard to Service or Operational facilities with technology to be supplied or already supplied by Nordex throughout the sales process and especially in the operational phases
  
Be aware of contractual conditions, ensure fulfilling of contractual obligation and manage customer complaints and questions and support with difficult commercial customer requests and issues.
  
Execute customer extraordinary communication.
  
Ensure that all customer sites operate according to NAW instruction and company procedures.
  
  

**Key Accountabilities:**  

Service and operations and after Sales
  
  

The main scope of the role is to be responsible for customer management and be the key point of contact
  
Have strategic and tactical ownership of the customers in the sales and after sales phase, maintaining awareness of ongoing activities through the remaining part of the value chain for the customer and include Service customers
  
Own customer requests and claims and lead the response process in a diligent way to ensure proper and on time responses according to contractual obligations and to best practices
  
Be an initial point of contact to and serve as point of escalation for Nordex customers
  
Understand the customers’ business strategy and challenges
  
Map, build and strengthen relationships to key stakeholders in customers organisation
  
Develop and execute account targets and actions
  
Identify and mature partnership opportunities by driving early engagement activities with the objective of securing long term pipeline (Project, Market, Collaboration approach)
  
Identify and implement new ways of adapting to customer business models/needs while minimising MVOW risk an maximising our profits
  
Engage in negotiations with the contracting team when required and continue to develop and improve the contractual frameworks/basis with customer
  
Align with the Global Service Sales, After Sales and Customer Account function and also with KAM function in order to inform and prepare any needed communication or report and drive preparatory work
  
Develop knowledge of all Service contracts and provide guidance and support to Head of Service and Local Operations Managers in regard to customer related topics and communication
  
Engage in the drafting and revision of a variety of SAA contracts, Sub contracts for current and new Service Projects, South Africa and Div International when required and as assigned;
  
Track contractual performance, especially to analyse the successful performance of all OMASA contractual obligations
  
Regularly meet with Customers to discuss contractual performance and project matters
  
Regularly visit the site team to support O\&M team on the contract interpretation and/or doubts;
  
Coordinate interface within service department for the flawless execution of handover between project phases – construction and service
  
Perform other related duties within service and operations as assigned
  
  

Service after sales
  
  

O\&M scope tender management for new projects lead by Sales Department. Including any support and/or questions requested by Sales team.
  
Support the Gate LoA risk analysis registration in C4C process
  
Support new projects Gate ppt presentation prior to the official presentation
  
Create service renewal cost report
  
Service Sales KPIs Management
  
Aftersales offers management including NX local company sales increase
  
O\&M annual prices updating support to O\&M team
  
Support to COE team as required
  
  

**Career / Profile:**  

Knowledge of the NORDEX or ACCIONA specific programs, products and services will be an advantage.
  
Strong relationship builder, experienced with long\-term customer relations with excellent communication skills
  
Take lead, maintain momentum and deliver results whilst ensuring the best possible collaboration and stakeholder management
  
Persistent, determined and resilient
  
Technical experience with team work competence
  
Good judgment and decision making
  
Excellent analytical thinking
  
Strong sense of organization and planning
  
Leadership, teamwork, collaboration and responsibility
  
Client satisfaction focused
  
Think strategically and analytically
  
Willing to travel, including nights away from home
  
Share knowledge and experience
  
Medically fit
  
  

**Education and Qualifications:**  

Bachelor’s degree in commerce, business administration, engineering, law
  
Driving Licence – Minimum Code B
  
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ABOUT THE NORDEX GROUP
  
  

The manufacture of wind energy plants in the on\-shore segment has been our core competence and passion for around 40 years. With more than 57 GW installed capacity worldwide, our turbines supply sustainable energy to more than 80% of the global energy market and we are one of the largest companies in the wind industry. National subsidiaries in more than 40 markets and production facilities in Germany, Spain, Brazil, the USA, Mexico and India offer our more than 10,400 employees the opportunity for international and intercultural cooperation.
  
  

We are growing and together driving forward the expansion of alternative energies worldwide \- if you wish, from now on with you. Join the \#TeamNordex
  
  

**.buttontext4a90d0e123ea3fe6 a{ border:** 1px solid transparent; } .buttontext4a90d0e123ea3fe6 a: focus{ border: 1px dashed \#e2001a !important; outline: none !important; }
  
  

We look forward to receiving your application! To make it more convenient for you, we are happy to receive your application without a cover letter.

Customer Account Manager

**Receptionist Needed in a fast growing Business**

Edge Fitness is looking for an energetic, professional, and customer\-focused Receptionist to be the face of our clubs. This role is central to the member experience and suits someone who thrives in a fast\-paced environment, enjoys working with people, and takes pride in delivering excellent service.

**About the Role**

You will be the first point of contact for members and non members ensuring a welcoming, efficient, and professional front\-of\-house experience.

**Required Skills \& Experience**

\- Previous experience in a customer\-facing or reception role (fitness, hospitality, or retail environment preferred)

\- Strong customer service and interpersonal skills

\- Clear and confident verbal and written communication

\- Professional appearance and strong work ethic

\- Reliable, punctual, and flexible to work shifts, weekends, and public holidays

To apply: Submit your updated CV/resumé to HR@edgefitness.co.za

Job Type: Full\-time

Work Location: In person

Receptionist | Kloof

LiquidCapital Division is a world leader in its field of specialisation offering a variety of financial products for motor vehicles. LiquidCapital Division aims to creatively solve problems and add value to people by ensuring Mobility for Good.


LiquidCapital Division forms part of the Motus Group, a leading JSE listed Company in the Automotive Industry where performance is driven by three keystones, 1\. Leaders, 2\. Innovation \& 3\. Customer Champions.


LiquidCapital is seeking to employ a qualified and experienced technical call centre agent. The successful candidate will join a dynamic and highly skilled Technical Authorisations Team.


The successful candidate will report directly to the Creditors Manager.

 **JOB DESCRIPTION:**  

LiquidCapital Pty (Ltd). Is a well\-established Financial Service Company based in Edenvale. We are seeking a qualified Technician (Qualified motor\-mechanic) to join our dynamic and hardworking Authorisations Call Centre team.


The successful candidate will be accountable for capturing, assessing, monitoring \& approving service and maintenance claims on Fleet vehicles. The Agent will need to ensure that all calls and emails are handled in a timely and in a professional manner.  

  

**DUTIES/KEY RESPONSIBILITIES:**

  

* Handling incoming calls, processing claim requests and ensuring that monthly service level targets are met, both personal and departmental
* Verifying vehicle and contractual details and supplying dealers with information on request
* Assess technical information on current and previous claims for possible warranty coverage
* Admin duties related to claims and authorisations
* Maintaining unresolved claims to ensure timeous turnaround times of authorisations to reduce unresolved claim times to manage VOR(Vehicles off Road) and mitigating potential vehicle downtime or related penalties
* Maintaining high levels of customer service and professionalism and integrity at all times
* Liaising with all internal divisions and providing info to necessary parties
* Scrutinizing of dealer quotes to minimize costs and obtain best pricing
* Assisting other teams in the Call centre when the situation requires it
* Analysing claims to highlight possible trends and escalating accordingly

  

**EDUCATION AND EXPERIENCE:**  

* Grade 12 / Matric
* Qualified technician (mechanic)
* Minimum of 1 – 2 years Authorisation Call Centre experience \- Preferable
* Minimum 2 years Motor Industry experience as a qualified technician and/or strong technical knowledge of vehicles is a must
* Previous Fleet management experience advantageous

  

**KNOWLEDGE AND SKILLS REQUIRED:*** Computer literate (Full MS Office)
* Excellent telephone and communication skills
* Ability to Multi\-task
* Claim administration experience (Advantage)
* Excellent time management
* Deadline driven
* Action orientated
* Approachable
* Customer focus
* Peer relationship building
* Proactive and engaging
* Negotiating skills
* Confident and assertive
* Ability to work under pressure
* Team Player
* Accuracy
* Strong analytical skills

**OTHER REQUIREMENTS:**  

* Criminal and credit clear
* Reliable or own transport
* Own and live up to company values

Technical Authorisations Agent (Fleet)

**Introduction to the VKB Group**  

  

The VKB Group is an agricultural company, providing support to farmers and producing straight\-from\-the farm\-foods for consumers. Apart from the various consumer brands, the VKB Group is also represented by its regional brands: VKB, GWK and NTK. Our roots are firmly planted in agriculture with farming at our core, continuously growing and evolving throughout the years.


Starting with providing everything needed on the farm to produce food, we now also operate in all areas of the food supply chain: processing, logistics, and national and global market channels.


This “house of brands” we’ve established with the support of our farmer shareholders is the foundation for building the agribusiness of the future.

 **Job description**  

  

The Floor Assistant is responsible for supporting the smooth flow of goods within the depot, assisting customers and colleagues, and maintaining stock presentation and store hygiene standards.
  

  

**Requirements**

  

* Grade 12 / NQF 4
* Previous experience in a depot or retail environment will be an advantage
* Physically fit and able to perform manual tasks
* Willing to work overtime and weekends when required
* Good communication and teamwork skills

  

**Duties and responsibilities**  

* Assist customers with loading and product information
* Receive, move, and pack stock accurately and safely
* Ensure stock is correctly displayed and replenished
* Maintain cleanliness and order on the depot floor
* Support general operational and housekeeping duties

  

**Skills**  

* Dependable and hardworking
* Customer\-service focused
* Team player with a positive attitude
* Strong attention to detail

 **Other Information**

* The company can expire jobs at any time at their own discretion.
* VKB Group and/or its subsidiary companies will use any personal data collected through the job opportunities section of this website for recruitment purposes only and, should your application be successful, for purposes connected with your employment.
* VKB Group is an equal opportunity employer. VKB Group’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to VKB Group’s Employment Equity \& Transformation Strategy. VKB Group actively supports the recruitment of People with Disabilities.
* **Things to take note of when applying through our Career Portal.**
* Use Google Chrome when accessing the portal
* Clear copy of your CV in either PDF or Word
* The CV should not have handwriting on the document
* **NB!** Only Submit your CV on the **Upload CV section** of the application form and not a PDF that includes other documents such as ID, Driver’s License and other documents. The application form will make provision for the candidate to upload supporting documents.
* **When uploading profile picture**, make sure the minimum size uploaded is **300 x 300px**

Floor Assistant - NTK Retail, Thabazimbi

About the Role
  

We are seeking a detail\-oriented Warranty Clerk to join our team. In this role, you will focus on managing warranty claims processing for our products, ensuring compliance with company policies and enhancing customer satisfaction. This position is critical in maintaining relationships with customers and suppliers while contributing to efficient operational processes.  

  

Key Responsibilities
  

* Process and evaluate warranty claims in accordance with company guidelines and procedures.
* Communicate with customers regarding warranty status, documentation requirements, and any additional information needed to support their claims.
* Collaborate with suppliers and internal teams to resolve warranty\-related issues effectively.
* Maintain accurate records of claims and transactions in the warranty management system.
* Conduct audits of warranty claims to identify trends and areas for improvement.
* Assist in the development of reports related to warranty claims and ensure data integrity.
* Provide exceptional customer service throughout the warranty claim process.
* Stay updated on product knowledge and warranty policies to effectively address customer inquiries.

  

Requirements
  

* Proven track record in a warranty or claims processing role, preferably within the manufacturing or retail sectors.
* Strong analytical skills with attention to detail, capable of assessing warranty claims accurately.
* Excellent communication skills, both written and verbal, to interact professionally with customers and suppliers.
* Proficient in using warranty management systems and Microsoft Office Suite, particularly Excel, for reporting and data analysis.
* Ability to work independently and as part of a team in a fast\-paced environment.

  

Preferred Qualifications
  

* Experience in customer service or support roles with a focus on resolution management.
* Familiarity with industry\-specific warranty policies and processes.
* Additional qualifications in business administration or a related field.

  

We are committed to promoting an equitable workplace. We encourage applications from all individuals who meet the requirements of this position, in line with the Employment Equity Act.

Warranty Clerk

We are X, bigly labs, Dis\-Chem's high\-performance innovation hub; a place where bold ideas meet data, design, and radical customer focus to reimagine what healthcare can be.



Our mission is to power the future of healthcare by lowering costs, unlocking new possibilities, and improving access to healthcare for all South Africans. We do this through cutting\-edge digital solutions that deliver smarter, more human, and truly patient\-focused experiences. Here, your work is not limited to a whiteboard; it becomes real. It drives decisions, shapes experiences, and moves healthcare forward. We are driven by one big question: How do we use data and today's technology to build breakthroughs to better health?



There's only one question left: are you ready to make healthcare smarter, and actually mean it?


As a **Content Specialist,** your role is to be responsible for day\-to\-day assembly and deployment of digital content across Dis\-Chem's app, website, and digital platforms. Work effectively across multiple teams and external partners to deliver world\-class digital content that supports business objectives and enhances customer experience across all digital touchpoints.


**WHAT WE'RE LOOKING FOR?**


### **Minimum Requirements**


* Education: Matric or equivalent Senior Certificate
* Experience: Minimum 2–3 years' experience in online/app environment including experience in CMS
* Technical Skills: Proficiency in CMS platforms, basic design tools, and Microsoft Office suite
* Digital Platforms: Experience with ecommerce platforms and mobile app content management

### **Preferred Qualifications**


* Diploma or Degree in Marketing Management
* Experience in retail, online advertising, or eCommerce
* Knowledge of SAP Commerce Cloud, Braze, and SAP CDC platforms
* Understanding of digital marketing and content optimisation


**WHAT YOU WILL BE DOING?**


* Manage e\-commerce product catalogue and product listings across all digital platforms (Own and maintain brand landing pages)
* Manage and maintain: Services pages, Legal and compliance pages (T\&Cs, Privacy Policy, FAQs, disclaimers) and Informational and support content
* Execute category BMC (Base Merchandise Category) mapping and maintain taxonomy alignment
* Update new and existing content within ecommerce platforms through backend systems
* Ensure promotional offers calculate correctly and pricing elements are accurate
* Coordinate special online promotions, online exclusives, and one\-day deals
* Administer banners, blocks, pages, badges in CMS systems (SAP Commerce Cloud, Braze)
* Compile monthly content calendars for app, website, and marketplace execution


**WHO YOU ARE?**


* Comprehensive understanding of digital content management, e\-commerce platforms, and product cataloguing
* Have problem\-solving abilities for content\-related challenges with appropriate escalation
* Have a good understanding of retail operations and how content impacts customer experience
* Manages individual content projects and coordinates with multiple stakeholders


Our values show up in how we think, build, and make choices that make an impact. We are building a culture that drives progress; one that fixes friction, chases what changes, and owns the outcome. We design with tomorrow in mind, ask sharper questions, and answer them with care, urgency, and systems that scale.



Think you've got energy, curiosity, and guts? Come hold the space, make it matter, and own a breakthrough.

Content Specialist (Content)

**Required skills and Qualifications**:

**Qualifications:** 

* Degree/Diploma in Technology
* N\+ certification
* Microsoft Certifications relating to:

Office 365

SharePoint

Security

Teams

**Skills and Experience:** 

* 7\+ Years of professional IT experience
* N\-Central Experience
* PSA (Ticketing system) Experience (HALO prefferred)
* Strong Network and Firewall technical ability (Sonicwall, FortiGate, PF Sense and Untangle)
* Comprehensive understanding of servers and networks infrastructure
* Comprehensive high\-level understanding of PoPi and other Security Standards like ISO27001, CIS, NIST and GDPR
* Experienced supporting Microsoft 365, SharePoint, Teams and OneDrive
* Comprehensive understanding of email technologies POP, IMAP, Exchange
* Comprehensive understanding of connectivity technologies ADSL, LTE, Fibre.
* Understanding the differences between the technologies and their dependencies and unique hardware requirements.
* Understand PPPOE, APN and static routing. Creation of accounts, configure hardware, troubleshoot connectivity issues telephonically and by email.
* Understanding of domain registration process and different record types and their functions.
* Comprehensive understanding of M365 identities and services. Experience in migrations to Exchange Online, SharePoint Online, Teams, OneDrive for Business and Office 365\. Troubleshooting and resolution of service and software related errors.
* Comprehensive understanding of network topologies and experience with physical network implementation and configuration
* PC and laptop general hardware and software troubleshooting experience. Windows 7\-11 and MAC operating systems, MSOffice applications 2016 \- 2022 and M365\.
* Excellent written, verbal and telephone etiquette.
* Excellent attention to detail, process, and procedures adherence.
* Excellent time management and communication skills.
* Ability to thrive in a fast\-paced, changing environment.
* Handle pressure situations.
* Strong organization and time management skills.
* Excellent task tracking and recording ability.
* Ability to multitask.
* Valid driver’s license, insurance, and reliable personal vehicle.

**Job Description:**

Provides setup, troubleshooting and resolution for the following:

o Password issues (AD, M365, VPN, etc…)

o System unlocks.

o Microsoft Office applications

o Workstation performance

o Server Operating system and associated roles

o Basic firewall and Gateway devices

o Security best practice

o Network and connectivity

o Domain hosting

o Office 365 Exchange, OneDrive and SharePoint

o Active Directory and DNS

o Printer and Scanning

o Wi\-Fi

o Network shares and folder redirects

o Understanding the differences between email technologies, namely, POP, IMAP, Exchange

o Configure email forwarding, alias', automatic replies,

o Troubleshoot send/receive errors telephonically and by email.

o Email accounts (Server Side) on POP, IMAP and EXCHANGE

o Email forwarders and autoreplies

o Creation and setup email accounts on Windows, MAC OS, Android and IOS

o Office applications, other 3rd party application (e.g., Adobe products, Softphones, Pastel, CRM’s, etc…)

Networking:

o Make up network cables and patch wall boxes \- patch and crimp.

o Connect and configure managed network switch.

o Label and trace network cables

o Network loop and fault troubleshooting

o Setup Gateway router with PPPOE, DHCP or Static IP

o Setup LAN side DNS and DHCP

o Setup, configure, manage, and maintain Unifi Wi\-Fi

o Scope and plan new network installations

Process support calls and tickets on the Helpdesk:

o Open new tickets accurately

o Perform data collection and initial investigation.

o Accurately log all time worked.

o Manage and maintain clear communication with all parties via the ticket.

o Tracks support activity and update the management system in near real\-time.

o Closes tickets in the ticket management system with summary resolutions

o Create knowledge base articles.

o Manage and maintain your service calls and calendar appointments.

Analyse issues and provide quotations:

o Analyse issues and provide solutions.

o Provide clients with upgrade planning and asset rotation recommendations.

o Pull reports that support findings and recommendations.

o Pull reports on client request.

Collaborates with other IT Anywhere technical resources to resolve complex issues.

Creates clear, concise documentation in instructional knowledge\-based articles.

o Create how\-to documents on successfully resolving a common issue.

o Create system checklists for T1 staff to follow when completing a ticket.

o Create KB articles on known issues and resolution.

o Create client specific tutorial documents and How To's

Provides onsite support for clients (when requested)

o Perform call outs for a multitude of support requirements.

o Perform emergency call outs where remote support is not possible.

o Perform emergency repairs, hardware collection, deliveries to customers, suppliers and repair centers.

o Perform scheduled call outs for projects and other planned onsite support services.

Job Type: Full\-time

Pay: R18 000,00 \- R25 000,00 per month

Application Question(s):

* Do you have your own reliable vehicle?

Language:

* English (Preferred)

Location:

* Sandton, Gauteng 2196 (Preferred)

Work Location: In person

Tier 2 Helpdesk Engineer

**Your Purpose...**  

* To inspire people to live active lives
* The role of the Fitness Instructor is to promote our world\-class fitness products and to increase member retention through effective new member induction. This role will also be responsible to promote existing and new fitness initiatives as well as products and services to members.

  

**Your Duties and Responsibilities...**  

* To at all times do your bit towards achieving our purpose to Inspire people to live an active life, this is achieved by believing and living our values through all we do, always innovating, inspiring people, have fun and do the right thing.
* Building relationships with members to achieve member retention
* Conducting fitness initiatives to increase member retention
* Adhering to operational \& administrative requirements
* Ensure the health and safety of members at all times
* Actively managing ongoing training and self\-development to keep abreast of industry changes
* Actively assist and promote the ancillary products and services available to members

**Our Minimum Requirements...**  

  

We can't live without...  

* Matric qualification
* Industry recognized fitness qualification essential
* A minimum of 6 months experience within fitness
* First Aid qualification with AED certification
* Ability to work shifts which includes weekends and public holidays
* Experience in member service (customer service)
* Must be a people’s person and be able to assist and guide our members

  

We’d like you to have…  

* Adaptability (must be able to adapt to a fast paced, changing environment)
* Be curious (must be willing to succeed, seek opportunities to learn and grow)
* Have a winning mentality (must be willing to go over and above to achieve success)
* Must be motivated to achieve success.
* A commitment to making a difference in people’s lives.
* A Growth mindset
* The ability to work independently.
* Trustworthiness (must always act in doing the right thing)
* A drive to create moments of magic for our members.
* The ability to make decisions and take ownership and responsibility for the decision.
* Action orientation

  

We'd love you to have...  

* Wellness knowledge, beyond the health club
* The ability to make quick and bold decisions.
* The ability to be agile.
* The ability to be collaborative.
* High Interpersonal skills (EQ)

Fitness Instrutor Silo District

Fitness Instructor 22.5

**Primary purpose of the job:**  

To assist and engage the Centre Manager as well as support the property managers in the planning, management and monitoring of all aspects related to the management of the portfolio and inspection of work to ensure that quality standards are maintained or improved. Also, to ensure strong customer relationships are built and expectations are met and managed.  

  

**Key Performance Areas (KPA’s):**  

  

* To assist the Centre Manager and Portfolio Facilities Manager in all aspects of site facilities.
* Coordinate all maintenance service and repairs pertaining to building and related equipment.
* To plan and oversee refurbishment projects within timescales and budgets.
* Plan co\-ordinate and manage facilities resources and operations as required.
* Organise and control service maintenance agreements.
* Maintains accurate records with regard to weekly/monthly/annual inspection of equipment and general preventative maintenance.
* Work with procurement to source best value and look for opportunities to implement cost savings.
* Work with the Centre Manager and the Portfolio Facilities Manager with managing and effective controlling of the general and preventive maintenance program.
* Assist and monitor the tenant instillation process for new and renewed tenant leases.
* Assist and monitor all contracted services and vendor suppliers, obtain quotations and prepare work orders.
* Co\-ordinate works with the Centre Manager and the Portfolio Facilities Manager and supervise maintenance employees to insure maximum performance and compliance with all policies and procedures.
* Preparation of documentation for the expense portion of the annual budget/business plan.
* Responsible for assisting in the management of and reporting on the buildings budget.
* Prepare back\-up information for operational reports with the assistance of the Centre Manager and the Portfolio Facilities Manager.
* Assist the Centre Manager and the Portfolio Facilities Manager and the Property Manager as needed.
* Responsible for all other duties as assigned by the Centre Manager and the Portfolio Facilities Manager.
* To undertake any other duties as may be required by the level of the post, and as required by the Head of Facilities and Senior Management.
* The post holder will ensure compliance with all health and safety requirements.

  

**Job Requirements:**  

  

Education  

* Grade 12
* Building\-related trade certificate (essential)
* Further Education qualification in Facilities Management or related field (desirable)

  

Relevant Experience  

* Minimum 2 years industry experience required in Facilities Management with management and technical emphasis (essential)
* Knowledge of MDA (essential)

  

Skills Required:  

* Oral and Written communication and interpersonal skills (essential)
* Ability to work as part of a team.
* A flexible approach to work.
* Attention to detail.
* Ability to prioritise own workload to meet deadlines.

  

Knowledge:  

* An understanding of Customer Care.
* An understanding of Health and Safety issues.
* Ability to analyze facts and exercise sound judgment in arriving at conclusions.
* Ability to develop long\-term plans and programs and to evaluate work accomplishments.
* Ability to read and interpret documents
* Ability to define problems, collects data, establish facts, and draw valid conclusions.
* Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
* Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
* Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality.
* Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision\-making process;
* Ability to define problems, collects data, establish facts, and draw valid conclusions.
* Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
* Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
* Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality.
* Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision\-making process;


Makes timely decisions.  

* Prioritizes and plans work activities; Uses time efficiently; Organizes or schedules other people and their tasks.
* Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments

  

**Competency Requirements:**  

Essential  

* Deciding and Initiating Action
* Planning and Organising
* Leading and Supervising
* Following Instructions and Procedures
* Persuading and Influencing
* Delivering Results and Meeting Customer Expectations
* Applying Expertise and Technology

  

Desirable  

* Entrepreneurial and Commercial Thinking
* Analysing
* Presenting and Communicating Information
* Learning and Researching
* Coping with Pressures and Setbacks

  

Other  

* Demonstrate leadership skills and a willingness to grow and learn new skill sets.

Assistant Facilities Manager

**Primary Purpose of the Job:**  

  

To assist and engage the Building Managers as well as support property managers in the planning, management and monitoring of all aspects related to the management of the portfolio and inspection of work to ensure that quality standards are maintained or improved. Also, to ensure strong customer relationships are built and expectations are met and managed.  

  

**Key Performance Areas (KPA’s):**  

  

* Ensure effective business relations with tenants.
* Takes charge of all emergencies and ensures responsible back\-up is available in order to take corrective action as necessary.
* Manage the outsourced service provider’s teams, including any specialized services team.
* Conduct regular inspections of the buildings.
* Implement and manage a planned maintenance schedule.
* Implements all maintenance and general procurement of materials and parts, scheduled installations and oversees that such repairs are accomplished in a safe and timely manner.
* Manage any ad hoc repairs and maintenance as required.
* Take responsibility for the maintenance of all critical equipment in buildings.
* Establish and maintain a safe, clean, attractive and effective environment for all employees.
* Provide services and support in a high\-quality, cost\-effective manner by motivating the maintenance workforce.
* Provide and maintain the necessary tools, materials and equipment for efficient and safe work.
* Maintains accurate records with regard to annual inspection of equipment and general preventative maintenance including rotational work assignment and over\-time allowances and staff related matters.
* Demonstrate responsible management of budgetary resources

  

**Job Specific Requirements**  

  

**Job Knowledge:**  

* OHSA knowledge and its application
* General building maintenance
* Functional knowledge of procurement processes

  

**Job Related Skills:**  

* Computer literacy skills
* Speak, read and write English
* Time management skills – ability to prioritize own workload to meet deadlines
* Functional numeracy skills
* Problem solving skills
* People management skills
* Attention to detail
* Flexible work approach

  

**Job Experience:**  

* 6 years Building management or technical or similar experience
* Green building management

  

**Education:**  

* Grade 12 (essential)
* Relevant technical/trade certification (desirable)

  

**Competency Requirements:**  

  

**Essential**  

* Reliable
* Safety Conscious
* Organizing
* Technically Capable
* Manually Capable
* Communicating
* Quality Conscious
* Team Working
* Problem Solving
* Dynamic
* Cost Conscious

Building Manager Commercial

**National Command and Risk Centre (NCRC) FSD (2IC) Supervisor**
Location: Roodepoort, Gauteng  

**DETAIL DESCRIPTION** **1\. Manage the SecureDrive Recovery Operations Team****50%*** Manage and develop employees within the SecureDrive NCRC.
* Manage all recovery actions on a national basis to ensure that vehicles are recovered as soon as possible.
* Maintain a 90% recovery rate for Tier 1 and 2\.
* Implement strategies to ensure that SecureDrive’ s recovery team is achieving optimum recovery rates.
* Effectively manage the regional recovery teams to optimize SecureDrive recoveries within the specified region.
* Ensure adherence and compliance to company policies.
* Ensure that employees are aware of capacity building initiatives (i.e. development programs, training, mentorship, coaching etc.) to develop and grow the required competence
* Actively participate in my team member’s professional development and career path. Development of PDP’s
* Provide monthly report on the team’s performance.
* Resolve operational and performance deviations.
* Continually assess the technical competence of my team and take steps to develop their knowledge and skill.
* Ensure the work environment enables employees to “live” the company vision / mission and values.
* Maintain people practices in line with organizational guidelines, policies, culture, and values.
* KPA discussions.
* Actively manage non\-performance.
* Check that all admin work is done daily.
* Maintain knowledge about criminal trends in his/her operational area.
* Submit monthly and daily “productivity reports” to the Operations Manager: Fidelity SecureDrive.
* Assist with the tracking of vehicles without putting his/her life at undue risk.
* Perform other tasks as described by the Operations Manager: Fidelity SecureDrive from time to time.
* Manage NCRC operator efficiencies.

**2\. Manage agreed service levels and resolve internal and external customer queries****25%*** Ensure that response times and escalation procedures are followed as per the various agreed upon SLA’s.
* Regular liaison with the NCRC operators and assisting with all activation queries.
* Compile reports relating to vehicles not recovered, investigations conducted, notifications and recovery actions.
* Take control and ownership of incidents and cases and ensuring the correct allocation and distribution of information.
* Investigate complaints relating to recovery actions.
* Provide activation stats and update SecureDrive Dispatch Register.
* Ensure completeness and authenticity of information capturing.
* Provide information to intermediaries that has monetary interest in activated vehicles.
* Monitoring of non\-recovery feedback.
* Communication to external parties regarding activation recoveries and non\-recoveries.
* Perform QAs on operator calls.
* Incident and Activation Reports for SecureDrive.
**3\. Manage turn\-around times as per department SOPs****25%*** Ensure that staff are available to assist customers.
* Ensure quality and accuracy of data capturing.
* Identify and document process gaps.
* Constantly ensuring that the SOP is valid and creating more white space.
* Project initiation.
* Project Implementation and control.
**COMPETENCY OUTPUT PROFILE** **KEY PERFORMANCE AREAS*** Manage the Fidelity SecureDrive Recovery Operational Team.
* Manage agreed service levels and resolve internal and external customer queries.
* Manage agreed service levels for activations for various customers.
* Client Relationship Management.
* Ad hoc Tasks: Projects and Learnership
 **BEHVIOURAL COMPETENCIES*** People management.
* Customer focus.
* Value orientation.
* Results orientation.
* Relationship building.
* Strong leadership and change leadership capabilities.
* Effective management skills: plan, lead, organize and control.
* Ability to work in a highly pressurized environment with the ability to efficiently and effectively deal with potentially traumatized clients.
* Flexibility.
* Strong analytical ability.
* Exceptional communication skills.
* Strategic thinking ability.
 **VALUES*** Live service excellence.
* Working as a team, sharing learnings, and communicating clearly, in the knowledge that your efforts and contribution is valued.
* Respect for the team, customers, and partners.
* Make a plan – through smart\-thinking and fast\-acting.
* 100% Accountability / Responsibility \& 0% Excuses.

SecureDrive NCRC (2IC) Supervisor

Join Our Team at IIE Rosebank College


The Independent Institute of Education, Rosebank College, is part of the ADvTECH Group, Africa's leading private education provider. From our humble beginning in 1909, Rosebank College has grown to a student population of more than 30,000 students nationwide.


As we continue to expand and innovate, we invite passionate professionals to become part of our dynamic team. If you are driven by the desire to make a meaningful difference in students' lives and wish to contribute to an institution that values academic excellence, connection, and student success, we would love to hear from you.


Join us on our journey of shaping futures!

**Job Purpose:**


The role of a Lecturer is the delivery of training and education of students; student consultations; the establishment of a knowledge base of the discipline through academic research \& development; whilst providing overall support to Academic department.

**Duties \& Responsibilities:**

* Presenting content in a classroom environment (online or physical, as required)
* Arranging for consultations with students.
* Results analysis at a modular level.
* Marking assessments and providing constructive feedback
* Employing interventions for at\-risk students.

**Minimum Requirements:**


Ideal:

* A 3 year diploma in Civil Engineering/ Architectural drafting
* Solid understanding of the South African Further Education and Higher Education environment and regulatory framework
* Teaching\-Learning theory
* Assessment methods and processes
* Teaching\-Learning interventions


  

* Holistic lecturer and student support services

**Key Competencies (Academic):**

* Knowledge and understanding of the South African higher education systems and regulatory framework.  

Knowledge and understanding of the Teaching and Learning theory and interventions.
* The ability to provide student support services.
* The ability to work with and learn more about digitalized academic platforms.
* The ability to cope with a frequently changing environment and to adapt to evolving situations.
* Ability to adhere to rules and strictly follow work regulations.
* Deadline orientated and can work well under pressure.
* Ability to manage time effectively.

**Key Competencies (Operations):**

* Knowledge and understanding of the South African higher education systems and regulatory framework.
* Ability to manage time effectively.
* Attention to detail.
* Customer service orientated.
* Ability to effectively cope with change.
* Deadline orientated and can work well under pressure.
* Be able to work in a team environment.
* Effective communication skills

**Working Hours (Full Time):**

Classes are scheduled from 08h00am until 17h00pm, Monday to Friday. Your working hours will depend on the modules allocated to you.

**Salary:**


Market related.

 ***Rosebank College is an equal opportunities employer however preference will be given to EE and South African candidates.***

LECTURER- CIVIL ENGINEER (PART TIME)

SSK currently has the following career opportunity at its Agriland store in East London.The successful candidate will report to the Branch Manager.  

  

**Responsibilities:**  

* Liaise with clients within the specified service area
* Strong communication and interpersonal skills
* Goal\-driven and marketing\-oriented approach
* Ability to build and maintain sound business relationships
* Marketing
* Customer care
* Relevant experience across SSK Agriland’s product range will be advantageous

**Requirements:**  

* Grade 12 (Matric) qualification
* Bilingual proficiency in Afrikaans and English
* A valid Code EB (Code 08\) driver’s licence
* A relevant tertiary qualification and/or proof of training will strengthen your application

The successful candidate must reside in, or be willing to relocate to, the specified service area if not already resident there  
* 


Please consider your application unsuccessful if you have not received feedback within one month of the closing date. SSK reserves the right not to fill any position. SSK is an equal\-opportunity employer.

Field Marketer (East London)

n Our Team at IIE Rosebank College


The Independent Institute of Education, Rosebank College, is part of the ADvTECH Group, Africa's leading private education provider. From our humble beginning in 1909, Rosebank College has grown to a student population of more than 30,000 students nationwide.


As we continue to expand and innovate, we invite passionate professionals to become part of our dynamic team. If you are driven by the desire to make a meaningful difference in students' lives and wish to contribute to an institution that values academic excellence, connection, and student success, we would love to hear from you.


Join us on our journey of shaping futures!

**Job Purpose:**


The role of a Lecturer is the delivery of training and education of students; student consultations; the establishment of a knowledge base of the discipline through academic research \& development; whilst providing overall support to Academic department.

**Duties \& Responsibilities:**

* Presenting content in a classroom environment (online or physical, as required)
* Arranging for consultations with students.
* Results analysis at a modular level.
* Marking assessments and providing constructive feedback
* Employing interventions for at\-risk students.

**Minimum Requirements:**  

  

Ideal:  

  

Honours Degree in Economics

* Solid understanding of the South African Further Education and Higher Education environment and regulatory framework
* Teaching\-Learning theory
* Assessment methods and processes
* Teaching\-Learning interventions


  

* Holistic lecturer and student support services

**Key Competencies (Academic):**

* Knowledge and understanding of the South African higher education systems and regulatory framework.  

Knowledge and understanding of the Teaching and Learning theory and interventions.
* The ability to provide student support services.
* The ability to work with and learn more about digitalized academic platforms.
* The ability to cope with a frequently changing environment and to adapt to evolving situations.
* Ability to adhere to rules and strictly follow work regulations.
* Deadline orientated and can work well under pressure.
* Ability to manage time effectively.

**Key Competencies (Operations):**

* Knowledge and understanding of the South African higher education systems and regulatory framework.
* Ability to manage time effectively.
* Attention to detail.
* Customer service orientated.
* Ability to effectively cope with change.
* Deadline orientated and can work well under pressure.
* Be able to work in a team environment.
* Effective communication skills

**Working Hours (Full Time):**

Classes are scheduled from 08h00am until 17h00pm, Monday to Friday. Your working hours will depend on the modules allocated to you.

**Salary:**


Market related.

 ***Rosebank College is an equal opportunities employer however preference will be given to EE and South African candidates.***

LECTURER- TRANSPORT ECONOMICS (PART TIME)

**JOB PURPOSE**


The Digital Communications Manager is responsible for the strategy, execution, and optimisation of all digital communications supporting collection outcomes. This role ensures that SMS, email, and other approved channels are used effectively, cost\-efficiently, and compliantly, minimising financial loss from failed, undelivered, or redundant communications.


The role includes hands\-on execution of campaigns where automation is not yet implemented, and monitoring of automated campaigns to ensure they run correctly, achieve intended outcomes, and deliver value.

 **QUALIFICATIONS \& EXPERIENCE REQUIRED**

* Matric with relevant tertiary qualification in Digital Communications, Business Management, or related field.
* Minimum 10 years’ experience in collections with at least 5 years’ experience in digital campaign management in a collections or financial services environment.
* Experience managing SMS, email, and automated digital communication platforms.
* Demonstrated experience in performance monitoring, ROI optimisation, and cost management
* Experience working with collections CRM systems and data segmentation
* At least 2\+ years’ MS Office Suite working experience with advanced level in MS Excel.
* Understanding of debt collection regulations and compliance requirements such as the Debt Collection Act (DCA), National Credit Act (NCA), and Protectional of Personal Information Act (POPIA), as well as Debi Check process.

 **KEY RESPONSIBILITIES**

**DIGITAL COMMUNICATIONS MANAGER**

* Digital Collections Strategy \& Cost Management
* Develop and own the end\-to\-end digital communications strategy for collections, aligning with account lifecycle, segmentation, and collections priorities.
* Ensure that digital campaigns are cost\-effective, optimising spend relative to performance outcomes.
* Identify and prevent financial loss due to failed, undelivered, or mis\-targeted communications.

**Campaign Design, Execution \& Monitoring**

* Manual Execution: Where automation is not implemented, design, configure, and execute digital campaigns (SMS, email, other approved channels) personally.
* Automated Execution Monitoring: Where campaigns are automated, monitor execution daily to ensure they run as planned, data is correctly processed, and outcomes meet targets.
* Implement and monitor controls to prevent duplicate, failed, or non\-compliant messaging.
* Adjust campaigns as needed based on performance, operational priorities, or compliance requirements.
* Maintain accountability for end\-to\-end campaign delivery and associated financial outcomes.

**Performance Optimisation \& Reporting**

* Track key metrics: delivery rates, open/read rates, responses, payments received, and capital collected.
* Analyse failures, delays, or underperformance, and implement corrective actions to reduce wasted spend and improve ROI.
* Provide MIS reporting on cost, performance, and execution outcomes to stakeholders.
* Recommend improvements in strategy, templates, segmentation, and scheduling.

**Compliance, Risk \& Governance**

* Ensure all digital communications comply with the NCA, POPIA, and internal policies.
* Maintain audit\-ready documentation for campaigns, approvals, and performance outcomes.
* Proactively identify and mitigate financial, reputational, and compliance risks.
* Stakeholder \& Vendor Management
* Collaborate with Finance to reconcile digital costs and maximise campaign efficiency.
* Liaise with service providers to ensure delivery success, cost efficiency, and issue resolution.
* Communicate campaign outcomes, risks, and recommendations to Operations, Management, and Compliance.

 **COMPETENCIES AND SKILLS REQUIRED**

* Ability to manage multiple campaigns and deadlines
* Campaign execution, monitoring, and optimisation capability (manual and automated)
* Solid digital channel knowledge (email, SMS, social, web)
* Proficiency in digital analytics and performance reporting
* MS Office proficiency
* Strong analytical, reporting, and problem\-solving skills.
* Excellent communication and stakeholder management skills
* High attention to detail and accuracy
* Strong business and financial acumen
* Strong commercial and customer\-centric mindset
* Strong organisational, planning and time management skills
* Demonstrate strong values of curiosity, collaboration, entrepreneurial spirit, passion for winning and trustworthiness

  

\*\**Thank you for your interest in this opportunity. We really appreciate the time you’ve taken to apply. If you do not hear from us within* ***two (2\) weeks*** *of the advert date, please consider your application unsuccessful. We genuinely value every application and thank you for considering a future with us.*

Digital Communications Manager - June 2026

**SIGNAL MANAGEMENT TECHNICIAN**  

  

**Overall purpose of the job:** To visit some of the most problematic alarm systems the industry has to offer and utilise your skills and expertise in order to provide the customer with the best possible solution, for their given circumstances.

 **Minimum qualifications and experience:**

* PSIRA registration
* Valid Driver’s Licence
* Minimum 3 to 5 years Technical experience
* Fault finding capabilities with experience including, but not limited to, IDS and DSC alarm panels.
* Matrix from a Technical High School preferred.
* Tertiary qualification in electronics / electronic engineering preferred.

 **Duties \& Responsibilities:**

**Customer Engagement**

* Consult with the customer in order to understand his/her requirements pertaining to the performance and protection offered by the alarm system.
* Review how the existing system fulfils these requirements and what the current shortcomings are.
* Identify the root causes of false alarm activations.
* Present a solution to the customer in order to:
	+ Meet the business objectives to reduce false alarm rates.
	+ Meet the customer requirements pertaining to the performance and protection offered by the alarm system.
	+ Agree the solutions and next steps with the customer.
* Provide advice and guidance to the customer on how new technologies and/or equipment might enhance or improve their existing solution/s.

 **Administration**

* Ensure all relevant documentation is completed accurately, neatly and in full.
* Uphold customer satisfaction through diligent attendance to scheduled customer appointments. – Never be late.
* Present customers with detailed written quotations, outlining not only what needs to be done, but also why it important.
* Accurate stock and inventory management.

 **Solutions Implementation**

* Implement the specified solution as agreed with the customer on quotation acceptance.
* Ensure that service standards are upheld:
	+ Check battery on every site
	+ Test signals on every call
	+ Proper fault finding
	+ Neat and straight wiring
	+ Correct programming
	+ Correct placement of equipment
	+ No over or under charging
* Own the customer up until the false alarm situation has been resolved.

 **General**

* Handling of classified information
* Completion of Case Studies to serve as training material for up \& coming technicians.
* Teach, coach and mentor wireman and assistant technicians from time to time.
* Teach, coach and mentor overactive coordinators to provide more detailed information upfront leading into a technical visit.

 **Attributes:**

* Results Oriented
* Customer Focus
* Functional Technical Capabilities
* Strong communication skills, both written \& verbal.
* Builds Integrity and Trust
* Able to Inspire and Influence.

Signal Management Technician - Vaal

Signal Management Technician - Witbank

Take full control of an automotive workshop (services and repairs) including staff management, job flow management, quality control and reporting. Also SHE management and customer engagement. The successful candidate will report directly to the owner. Candidate must be in posession of a Red Seal qualification.

Pay: R15 000,00 \- R23 000,00 per month

Work Location: In person

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