Browse live security jobs in Johannesburg, Gauteng. Salaries, top employers and how to apply. Updated regularly.

**Company Description**
 We have an exciting opportunity for
 **Specialist Intelligence \& Investigations.** 
 The purpose of this role is to develop and implement intelligence networks as part of the Kumba Security Strategy to create a safe and secure operational environment.
   

  

**We’re the best in the industry.**
**You’ll make us better.**
 Guided by our purpose and our values, we enable both high performance and purposeful action as we aim to “re\-imagine mining to improve people’s lives", delivering the metals and minerals that make modern life possible – from mobile phones to medicines.
   

  

**Kumba Iron Ore**
 We produce high\-grade iron ore, the key component in steel widely used in construction and manufacturing across the world. Our activities include all aspects – exploration; mining; processing and blending; shipping; marketing and selling. In South Africa, we have mining operations in the Northern Cape province, as well as a head office in Rosebank, Gauteng, and a port operation in Saldanha Bay, Western Cape.
   

  

**Job Description**
 As
 **Specialist Intelligence \& Investigations** 
 your responsibilities will include but not limited to:
   

  

 Safety, Health, and Environment:
   

  

* Maintain and ensure a healthy environment, safe operations practices, and compliance with all applicable SHE policies and procedures within Kumba standards.
* Support a culture that focuses on safety in all operations.


 Intelligence \& Investigations:
   

  

* Oversee the intelligence collection processes.
* Review risk and translate it into intelligence requirements.
* Define intelligence requirements and update continuously.
* Provide expert intelligence input to senior leadership through verbal and written briefings.
* Drive the use of best practices to improve intelligence practices continually.
* Consult with group security intelligence and other external partners.
* Conduct change management and communication program to onboard security function and other relevant Kumba functions (e.g., Corporate Affairs and P\&O), with the support of the Principal Security and Intelligence.
* Manage analysis reports/dashboards for intelligence users (e.g., other AA functions, Group Security)
* Investigate Ethics Committee cases that are highly sensitive and could cause severe reputational damage to KIO.
* Manage and lead a team of investigators, including contracted/outsourced investigators at HO and all other Kumba sites.
* Support the Manager Security Services to prevent the growing threat of industrial espionage, illegal eavesdropping, and surveillance.
* Enable the company, its employees, and other stakeholders to conduct business free from illicit threats and unlawful interference.
* Monitor exploration, mining, processing, and in transit (on roads, airspace, and across borders).
* Ensure compliance with all statutory requirements by conducting market analysis, networking, and international and local benchmarking.
* Ensure all businesses comply with corporate governance and policies and statutory, legal, and other requirements.


 People and Teams:
   

  

* Network, promote teamwork, provide support, and advise and influence performance to give effect to the intelligence strategy.


 Compliance:
   

  

* Ensure compliance with all statutory requirements by conducting market analysis, networking, and international and local benchmarking.
* Ensure all businesses comply with corporate governance and policies and statutory, legal, and other requirements.
* Develop periodic reports on ongoing investigations and other investigation statistics for critical stakeholders.


**This role is in Safety, Health, and Environment (SHE) department on a Band 6 (D\-Upper) level reporting to the Principal Security \& Intelligence.**
**Qualifications**
* Grade 12 /N3 Technical
* Bachelor’s Degree or equivalent in Forensic investigations (NQF7\)
* Registered with Private Security Industry Regulatory Authority Grade
* Registration with PSIRA A Grade
* Certified Fraud Examiner (CFE) Certificate is preferred
* No Criminal Record
* Pass the Polygraph Test
* Firearms training and Competence (to be provided)
* SA Drivers Licence: Code B (Light Vehicle)


**Technical Knowledge**
* 6\-8 years of relevant experience in intelligence and investigations, preferably in the mining industry.
* Understanding of project management fundamentals.
* Proficiency in data analysis.
* Familiarity with new technologies and their impact on intelligence activities.
* Knowledge of intelligence tools and techniques.
* Understanding of business acumen, commercial drivers affecting site performance, and the impact of disruption on operations.
* Basic understanding of financial metrics, cost and value management, and budgeting tools.
* Familiarity with risk management techniques and critical controls.
* Understanding safety, health, environment, legislative, statutory, regulatory, and permitting requirements.


**Additional Information**
**Who we are?**
 Anglo American is a global diversified mining business. Our portfolio of world\-class mining operations provides the metals and minerals that make modern life possible. We use innovative practices and the latest technologies to discover new resources and mine.
   

  

 We work together with our key partners and stakeholders to unlock the sustainable value that those resources represent for our shareholders, the communities and countries in which we operate and for society at large. Anglo American is re\-imagining mining to improve people’s lives.
   

  

**How We Are Committed To Your Safety**
 Nothing is more important to us than ensuring you return home safely after a day’s work. To make that happen, we have the most rigorous safety standards in the industry. Not only that, we’re also continually investing in new technologies – from drones to data analytics – that are helping to make mining safer.
   

  

**Inclusion and Diversity**
 Anglo American is an equal opportunities employer. We are committed to promoting an inclusive and diverse workplace where we value and respect every colleague for who they are and provide equality of opportunity so that everyone can fulfil their potential.
   

  

**How To Apply**
 To apply for this role, please complete our online application form. You will have the opportunity to upload your CV and other relevant documentation as part of this process.

Specialist Intelligence and Investigations

****Contexte et environnement****
 Market in which the position operates : Regulated market
   

  

 Typology of contacts related to the position : Internal \& external
   

  

 Stakeholders connected to the position : Internal business unit managers and external Government Security Forces, Private Security
   

  

 companies and other security related experts
   

  

**Contacts related to the position** 
 : Level 2: level 1 \+ The position requires the ability to influence and convince
   

  

**Reflection horizon of the position :** 
 Long\-term (\+ 3 years)
   

  

 Time horizon for the position's reflection : Creation of new solutions to problems encountered
   

  

****Activités****
 The Assistant Country Security Manager position is responsible for:
   

  

* Conduct security risk assessments and identify potential vulnerabilities.
* Collaborate with local authorities and security forces to enhance security measures.
* Implement and monitor security protocols and procedures.
* Coordinate security training sessions for staff and contractors.
* Assist in the development and execution of security and emergency response plans.
* Maintain and update security documentation and reports.
* Develop effective KPIs for monthly management reporting (including trend analysis and action plan tracking) to ensure improvement of security within the country/area of responsibility
* Support the Country Security Manager in daily security operations.
* Liaise with internal and external stakeholders on security\-related matters.


****Profil du candidat****
 To qualify for this role, you would possess the following:
   

  

* Qualification level required for the position : Level 6 \= Bachelor’s or equivalent level
* Technical skills required for the position : Minimum of Diploma in Risk management or related field A minimum of ten years'
* experience in the Corporate Security industry, operations management or related field. An experience in military, police, or protection services.
* Knowledge and understanding of Security legislation, governance frameworks and applicable charters (internal and external)
* Behavioral competencies required for the position : MS Office, Outlook, Word, Excel, Powerpoint Good communication and analytical skills,
* Language skills required for the position : English at a professional level
* Certification required for the position : Diploma in Risk Management
* Specific knowledge required for the position : Knowledge and understanding of Security legislation, governance frameworks and applicable charters (internal and external).
* Level of experience required for the position : A minimum of ten years' experience in the Corporate Security industry, operations


****Informations supplémentaires****
**TotalEnergies valorise la diversité, promeut le développement individuel et offre des opportunités d'emploi égales à tous les candidats.**

Assistant Country Security Manager

**Responsibilities:** **Administer access control by ensuring that all aspects of all aspects of access control are complied with:*** Use Visitors Management System for access control and use the device on departure
* Ensure visitors who are detected by VMS not welcomed on campus are barred entry
* Ensure that all visitors are scanned and directed to areas or buildings where the visit is intended
* Ensure employees, staff and visitors are in compliances with access control procedures
* Ensure that only members of SAPS, SANDF or Metro Police in uniform access campus with official firearms
* Ensure that all private property brought into the building are declared in the appropriate registers
* Ensure that all assets removed from the premises are accompanied by appropriate asset removal permits.

  

 Performs patrols on specific site allocated
 Report faulty alarms and other electronic security systems noticed during patrols
 Check all doors are locked during patrols
 Immediately respond to detected security breaches and irregularities
 In case of emergency, set the access control doors on emergency mode, verify location of employees in the building through access control system and carry out any other duties as may be instructed.
 Provide statistical reports regarding control rooms. Check building perimeter and electronic security systems deployed around the building on commencement and termination of ones shift operations
 Conduct inspections inside and outside the buildings and record all security breaches and irregularities discovered
 Remove all vulnerable assets abandoned in risky areas and safely keep them in safe custody
 Conduct vehicular searches where appropriate and necessary
 Conduct inspections on all fire equipment and OHS\-related risks and hazards
 Provide escort to students, staff, contractors or visitors
 Provide adhoc escort whenever required **During emergency situations or evacuation drills, provide security services as may be necessary, emergencies would include:*** Fire evacuation
* During students unrest
* During shooting incidents
* During bomb scare
* When someone is injured and needs medical assistance

 **Serve as first responder by:*** Cordoning off crime scene
* Liaising with control room
* Preserve the crime scene
* Record evidence at the crime scene
* Identify witness or suspects
* Hand over crime scene to superiors or law enforcement agencies
* Assist law enforcement agencies as and when required to do so

 **Write report and ensure the report is:*** Clear
* Concise
* Accurate
* Complete

 **Requirements:**  

 Matric
 Grade C PSIRA accredited certificate
 2 to 3 years experienced within security industry.
 Knowledge of Criminal Procedure Act
 Knowledge of legal aspects **Other requirements**  

 Ability to work weekends and evenings as and when necessary
 The candidate must be able to pass background checks/ screening
 Must not have a criminal record
 Good experience in access control, security patrolling, escorts inspection and adhoc duties,
 Good experience in access control, security patrolling, escorts inspection and adhoc duties, **Good communication, interpersonal and report writing skills.**  

 Good working knowledge of Control of Access to Public Premises \& Vehicles Act and other relevant legislation.
 Computer literacy
 Drivers license  

  

**Competencies (Knowledge, Skills and Behaviours)**  

 Strong interpersonal, communication and public relations necessary to establish and maintain rapport with the University Community.
 Maintain discretion and professionalism when dealing with staff, students and the public.
 Ability to function with and promote, a customer service\-oriented environment working in support of staff, student and their activities.
 The ability to accept political and religious differences in a fair and just manner.
 The ability to maintain confidentiality.
 The ability to manage sensitive industrial relations.
 Maintain sound judgment and decision making despite stressful situations.
 Good verbal and written communication skills
 Ability to act in an honest and trustworthy manner
 Effective listening and presentation skills
 Demonstrates a willingness to learn new things or improve skills  

Detailed Description  

Job Requirements  

Additional Details  

How To Apply **To apply:**  

Please submit a covering letter clearly indicating which post you are applying for, detailed CV with names, addresses, contact numbers and e\-mail addresses of 3 referees.  

External applicants are invited to apply, by registering your profile on the Wits i\-recruitment platform located at https://irec.wits.ac.za and submitting your application.  

Internal employees are invited to apply directly on Oracle by following the path: iWits /Self Service application/ Apply for a job **Closing Date: 20 August 2026**  

The University is committed to employment equity. Preference may be given to appointable applicants from the underrepresented designated groups in terms of the relevant employment equity plans and policies of the University. The University retains the right not to make an appointment and to verify all information provided by candidates.  

Please note that correspondence will only be entered into with shortlisted candidates. The University reserves the right not to make an appointment or to re\-advertise  

***The University is committed to employment equity. Preference may be given to appointable applicants from the underrepresented designated groups in terms of the relevant employment equity plans and policies of the University. The University retains the right not to make an appointment and to verify all information provided by candidates.***  

  

***Please note that correspondence will only be entered into with shortlisted candidates. The University reserves the right not to make an appointment or to re\-advertise.***

  

  

Minimum Salary  

  


Maximum Salary  

  


Currency  

Amount of Travel  

  


Work At Home

Security Officer

**Position/Employment type:**  

Security Operations Manpower Efficiency Analyst / Permanent Employee  

  

**Organization/Reporting line:**  

GardaWorld International/ Reporting directly to the Operations Director\- East Africa  

  

**Place of work/Travel:**  

Johannesburg, South Africa / with regular travel to country areas of operation  

  

**Contact and Cooperation:**  

**Internally:** Operations Director, East Africa; Country Operations Teams; Finance; HR, ICT; Compliance \& Assurance; and other internal stakeholders as required.**Externally:** Clients, technology partners, data service providers, and third‑party vendors supporting operational systems and reporting platforms. **Job Summary:**  

The Manpower Efficiency Analyst is a regional role responsible for optimizing workforce utilization and performance across East Africa through data\-driven analysis of security operations and business metrics. The role partners with Finance, HR, and Customer Service to provide insights that improve employee productivity, profitability, and decision\-making. The position also oversees security operations management systems, ensuring data accuracy, user compliance, reporting effectiveness, and process efficiency. By analysing workforce data and performance trends, the analyst identifies improvement opportunities and provides actionable recommendations to enhance operational and business outcomes.

 **Key Responsibilities:**  

* **Business Intelligence \& Executive Reporting**
* Develop, maintain, and continuously enhance dashboards and reporting packs for the Operations Director, East Africa and senior leadership.
* Produce weekly and monthly executive summaries covering operational performance, manpower utilisation, and compliance.
* Translate complex datasets into concise, decision‑ready insights to support strategic and operational decision‑making.
* Monitor operational performance metrics and provide recommendations for improvement.

* **Manpower Planning \& Workforce Analytics**
* Analyse guard deployment across all East African countries and client sites to identify inefficiencies, gaps, and over‑resourcing.
* Support workforce planning aligned to contractual requirements, budgets, and operational realities.
* Provide data‑driven recommendations to optimise manpower utilisation and drive cost efficiency.
* Collaborate with Country Operations Teams to validate manpower data and ensure accuracy.

* **Data Governance \& Integrity**
* Ensure consistency, accuracy, and reliability of operational data across systems and reporting platforms.
* Reconcile data between Operations, Finance, and other internal stakeholders to maintain a single source of truth.
* Establish and maintain data standards within the Operations function.
* Identify discrepancies proactively and drive corrective actions.

* **ERP Systems Optimization**
* Track implementation, adoption, and utilisation of operations systems across all countries.
* Highlight risks, delays, and non‑compliance for escalation to the Operations Director, East Africa.
* Draft new business processes for best practice
* Support country teams in strengthening adherence to system requirements and operational expectations.

* **Performance Analysis**
* Analyse country‑level operational performance to identify trends, gaps, and areas requiring intervention or support.
* Conduct insight‑led reviews to strengthen operational accountability and consistency.
* Provide leadership with accurate, relevant, and timely data to support informed decision‑making.

* **Stakeholder Engagement**
* Work closely with the Operations Director, East Africa, Country Operations, Finance, and Human Resource teams.
* Support operational reviews with validated, insight‑rich reporting.
* Act as the central point of truth for operational data and reporting across the region.
* Provide guidance to country teams on data quality, reporting expectations, and system utilisation.
 **Principal Outputs of this Role:**  

* Accurate and timely executive dashboards and reporting packs.
* Manpower optimisation analyses and cost\-efficiency recommendations.
* Comprehensive system rollout and compliance tracking.
* High\-quality data validation, reconciliation, and governance outputs.
* Strengthened operational visibility and decision\-making capability across the region.
* Improved manpower efficiency and operational performance through insight\-led interventions.
 **Authority:**  

Refer to GWSA Security Authority Matrix.  

  

**Accountability:**  

  

The Manpower Efficiency Analyst is accountable to the Operations Director, East Africa for the responsibilities outlined in this job description. Performance will be monitored through mid\-year and annual reviews, supported by KPI tracking and reporting quality assessments. **Competencies:**  

* Strong data analytics capability with the ability to convert data into clear operational insight.
* High attention to detail, accuracy, and consistency of output.
* Advanced proficiency in Microsoft Excel and business intelligence tools (Power BI, Tableau, or equivalent).
* Logical thinker with the ability to understand operational realities and support strategic decision\-making.
* Strong communication and presentation skills, with the ability to engage confidently at Director level.
* Ability to work independently, manage competing priorities, and deliver within strict timeframes.
* Demonstrated ability to collaborate with diverse stakeholders across multiple countries.
* High moral standing with impeccable integrity.
 **Qualifications \& Experience:**  

* Degree in Operations Management, Data Science, Statistics, Economics, Business Administration or related field.
* At least one year working in security firm environment is desirable
* Experience working with large, multi\-source datasets and BI reporting tools.
* Experience in a multi\-country or regional environment is highly desirable.
* Proficiency in ICT systems and operational reporting platforms.

Manpower Efficiency Analyst

**Role Overview:**



The SSC Controller is a pivotal role responsible for supporting the Global Security Operations Center (GSOC). The core objective is to ensure the safety and security of the site through proactive monitoring, incident management, and effective communication. SSC Controllers act as the primary operational link between on\-site security teams, the GSOC ecosystem, and local stakeholders.

  


**Core Responsibilities:**


* Incident Management \& Dispatch:

* + Manage, monitor, and update the incident management system in real\-time.
	
	+ Dispatch security officers to incidents or alarms as required.
	
	+ Serve as the first point of contact for officers requiring instruction or support.
* Monitoring \& Surveillance:

* + Perform passive CCTV monitoring of the site to identify security breaches or hazards.
	
	+ Monitor local open\-source intelligence.
* Operational Coordination:

* + Provide real\-time access monitoring and response to security incidents.
	
	+ Liaise with security and facility management to address vulnerabilities and access control challenges.
	
	+ Support the GSOC ecosystem under the strategic direction of the GSOC in partnership with Security \& Resilience Operations.
	
	+ Engage local law enforcement when required.
* Communication:

* + Maintain active communication with the Site Security Supervisor, GSOC, and G4S management.
	
	+ Ensure all reporting and communication platforms are used strictly for work purposes in accordance with company policy.
* Reporting:

* + Ensure all incident reports, daily activities, and findings are recorded accurately and in real\-time in the appropriate platforms.

**Key Requirements \& Competencies:**


* System Proficiency: Must be proficient in utilizing Google corporate tools and security platforms, including:

* + Vantage Field App (dispatch and task management).
	
	+ Incident management systems (e.g., GSOC Preliminary Incident Report).
	
	+ Ticketing systems (GUTS, Buganizer, Skyvine).
* Operational Readiness:

* + Ability to work in a 24/7 environment (shifts: 06H00 \- 18H00 \& 18H00 \- 06H00\).
	
	+ Must be Grade A certified.
	
	+ Adherence to strict confidentiality and privacy standards regarding Google property and information.
* Professionalism:

* + Strict adherence to the G4S code of conduct and disciplinary code.
	
	+ Proactive and vigilant approach to security monitoring and incident response.
* Emergency Response:

* + Ability to remain calm and follow established emergency workflows during high\-pressure situations (e.g., active assailants, bomb threats, protests, or medical incidents).
	
	+ Competency in coordinating with emergency services and internal management teams.

SSC (Site Security Center) Controller

**Key Responsibilities**
* Access Control:


 ○ Control entry and exit points, verifying identities and authorization of all persons and vehicles entering or leaving the premises.
   

  

 ○ Maintain accurate logs of visitors, contractors, and vehicles.
   

  

 ○ Issue visitor passes and ensure their proper use.
   

  

* Patrolling and Surveillance:


 ○ Conduct regular patrols of the assigned area, both on foot and via vehicle (if applicable), to deter and detect unauthorized activities.
   

  

 ○ Monitor CCTV systems and other security equipment for suspicious activities or breaches.
   

  

 ○ Report and document any observed security risks, hazards, or irregularities.
   

  

* Incident Response:


 ○ Respond promptly and effectively to alarms, emergencies, and security incidents (e.g., theft, vandalism, medical emergencies, fire).
   

  

 ○ Implement emergency procedures and assist in the evacuation of personnel when necessary.
   

  

 ○ Apprehend and detain individuals as per legal guidelines and company policy, in coordination with law enforcement when required.
   

  

* Reporting and Documentation:


 ○ Prepare detailed and accurate incident reports, daily activity reports, and other required documentation.
   

  

 ○ Maintain meticulous records of all security\-related activities, observations, and actions taken.
   

  

 ○ Ensure all reports comply with G4S and PSIRA standards.
   

  

* Client and Public Interaction:


 ○ Provide excellent customer service and act as a point of contact for
   

  

 security\-related inquiries.
   

  

 ○ Assist clients, employees, and visitors with security concerns and provide directions or information as needed.
   

  

 ○ Maintain a professional and courteous demeanor at all times.
   

  

* Compliance:


 ○ Adhere strictly to all PSIRA regulations, including the code of conduct, minimum standards for security officers, and licensing requirements.
   

  

 ○ Comply with all G4S company policies, procedures, and standing operating instructions (SOIs).
   

  

 ○ Participate in all mandatory training and refresher courses as required by G4S and PSIRA.
   

  

* Equipment Management:


 ○ Ensure the proper functioning and maintenance of all assigned security equipment (e.g., radios, torches, access control systems).
   

  

 ○ Report any malfunctions or damage to equipment promptly.
   

  

**Qualifications And Requirements**
* PSIRA Registration: Valid and current PSIRA Grade GradeC registration is mandatory.
* Experience: Previous experience in a security role, preferably within a corporate, industrial, or commercial environment, will be an advantage.
* Education: Grade 12 preferred. Aviation Security Training
* Communication Skills: Excellent verbal and written communication skills.
* Interpersonal Skills: Strong interpersonal skills with the ability to interact effectively with diverse individuals.
* Observation Skills: Keen observational skills and attention to detail.
* Problem\-Solving: Ability to assess situations quickly and make sound decisions under pressure.
* Availability: Must be willing to work shifts, including nights, weekends, and public holidays, as per operational requirements.
* Clean Criminal Record: A clear criminal record is essential.


**Note:** 
 Applicants must be based in Sandton or surrounding areas.

Introduction A leading security services provider is seeking an experienced Security Sales Representative to drive new business and promote a comprehensive range of security solutions. Duties & Responsibilities Generate new business opportunities Conduct client site visits and security needs assessments Prepare proposals and quotations Promote a range of security solutions including guarding, monitoring, technical security, investigations, risk management, and VIP protection services Desired Ex…

Security Sales Representative

* Operations;
* Safely transport crew and staff between airports, training centres, hotels, and other designated points;
* Assist with ad\-hoc collections and deliveries as required;
* Ensure punctuality to meet operational schedules;
* Conduct daily vehicle inspections and promptly report any defects or irregularities;
* Keep the vehicle clean, presentable, and roadworthy at all times;
* Monitor service schedules and licensing renewals to ensure compliance;
* Maintain accurate logs of mileage, fuel usage, and trip details, and ensure timely submission of receipts and reports;
* Follow company safety, security, and road safety regulations at all times;
* Stakeholder Engagement;
* Deliver consistently professional, courteous, and customer\-focused service to all crew and staff members.
* Grade 12 or Equivalent (Essential);
* Valid Code B Drivers licence with PDP (Essential);
* Minimum 2 years' professional driving experience (preferably in crew/staff transport environment) (Essential);
* Willing to shifts, weekends and public holidays;
* Medically fit;
* Basic vehicle maintenance;
* Road traffic laws and regulations.


**Personal Attributes**
* Communication skills (verbal and written);
* Punctual;
* Communication and interpersonal skills;
* Attention to detail and accountability;
* Ability to work under pressure and within strict timeframes;
* Professional;
* High integrity;
* Safety\-conscious and reliable;
* Professional and courteous Flexible and adaptable to irregular working hours;
* Take accountability.


**Application Guideline**
* Email applications will not be accepted;
* Preference will be given to members of under\-represented designated groups;
* Should no feedback be provided within two (2\) weeks from the closing date, please consider your application as unsuccessful.


**FlySafair Reserves The Right**
* Not to proceed with this vacancy;
* To appoint the selected candidates based on its operational requirements.


**Closing date: 24 July 2026**
 \#MC

Driver

A leading security services provider is seeking an experienced Security Sales Representative to drive new business and promote a comprehensive range of security solutions. Generate new business opportunities Conduct client site visits and security needs assessments Prepare proposals and quotations Promote a range of security solutions including guarding, monitoring, technical security, investigations, risk management, and VIP protection services Minimum 1 year sales experience within the securi…

Security Sales Representative Bedfordview

**Additional Information**
**Job Number** 
 26096475
   

  

**Job Category** 
 Loss Prevention \& Security
   

  

**Location** 
 42 The High Street, Melrose Arch, Johannesburg, Gauteng, South Africa, 2076VIEW ON MAP
   

  

**Schedule** 
 Full Time
   

  

**Located Remotely?** 
 N
   

  

**Position Type** 
 Non\-Management
   

  

**Position Summary**
 Assists in the management of the daily functions of the department to ensure protection of property assets, employees, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Assists in the training of staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget.
   

  

 Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.
   

  

 Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work\-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand\-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
   

  

**CORE WORK ACTIVITIES**
**Managing Security/Loss Prevention Operations**
* Assists the Director of Engineering in administering fire prevention programs and emergency preparedness.
* Assists in conducting hazard and risk assessments at the property to include quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process.
* Assists in the development of detailed "shut down" procedures for the property to ensure that all areas are secured at the appropriate times.
* Complies with applicable federal, state and local law and safety regulations.
* Follows proper key control guidelines in loss prevention and in the property.
* Develops a monthly checklist for all cctv equipment, alarmed doors, and duress alarms to ensure that they are fully functional.
* Incorporates into patrols, which encompass all areas of the property's interior and exterior, an inspection tour of recording system.
* Follows Duty of Care process for the protection of guests and employees.
* Follows up on all unusual activities in and around the property that would impair the well being of guests and employees.
* Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
* Implements action plans to monitor and control risk.
* Monitors all unusual activities in and around the property that would impair the well being of guests and employees.
* Oversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial \& follow up) for all guest and employee related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities.
* Oversees and guides the efforts of the Accident Prevention Committee.
* Oversees first aid program for guests and employees.
* Oversees the claims process and protects company assets by closely monitoring the General Liability and Worker's Compensation cases.


**Ensuring Exceptional Customer Service**
* Meet quality standards and customer expectations on a daily basis.
* Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
* Inspects and critiques the performance of the loss prevention department to establish and maintain a high level of professionalism and customer service.
* Provides services that are above and beyond for customer satisfaction and retention.


**Additional Responsibilities**
* Analyzes information and evaluating results to choose the best solution and solve problems.
* Develops liaison with local law enforcement and emergency services.
* Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
* Provides information to supervisors and co\-workers by telephone, in written form, e\-mail, or in person.


**MANAGEMENT COMPETENCIES**
**Leadership**
* Adaptability \- Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
* Communication \- Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
* Problem Solving and Decision Making \- Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
* Professional Demeanor \- Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.


**Managing Execution**
* Building and Contributing to Teams \- Actively participates as a member of a team to move the team toward the completion of goals.
* Driving for Results \- Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the 

Assistant Loss Prevention Manager - Johannesburg Marriott Hotel Melrose Arch

**Join Jem as a Senior Product Engineer**

 **Jem is looking for our next 10x engineer \- someone who’s hungry to build, smart enough to figure things out fast, and bold enough to ship AI\-assisted features that genuinely move the needle.**

  


Jem is one of the fastest\-growing startups in South Africa. We’re backed by top investors, and our product is redefining HR, payroll, and benefits for deskless teams across the continent. If you’re curious, ambitious, and want to be part of a world\-class team that’s building for impact, this could be the role that changes everything.

  

**About Jem:**

  


We’re building the HR and financial wellness platform for South Africa’s 18 million deskless workers \- think retail staff, security guards, call centre agents. These are the people who keep the country running, but they’ve been left behind by traditional systems. We’re changing that.

  


We build tools that give them access, dignity, and control \- starting with payslips, medical aid, financial education, and employer benefits.

  


We’re proudly AI\-first: we use AI to build faster, work smarter, and help humans do what they do best.

 **Role Overview:**

  


You’ll use AI coding agents to accelerate delivery \- and step in with serious engineering firepower when they hit their limits. You’ll own your work end\-to\-end, from first problem statement to post\-launch iteration, working closely with our product team to deliver exceptional value to our customers.

  

**️ About the Role:**


* **AI\-First Development**
	+ Master the deployment and supervision of AI coding agents (e.g. Claude Code, Windsurf, Devin) for routine development tasks
	+ Intervene with direct engineering work only when AI capabilities reach their limits
	+ Continuously improve AI agent effectiveness through prompt engineering and workflow optimisation
* **Product Development \& Ownership**
	+ Drive features from roadmap prioritisation through launch and post\-launch optimisation
	+ Own and improve key business metrics for your features
	+ Collaborate with the product team on continuous discovery and roadmap refinement
* **Customer \& Stakeholder Engagement**
	+ Conduct customer interviews and usability testing to validate solutions
	+ Lead beta trials and gather user feedback to shape technical priorities
	+ Present technical solutions and progress to stakeholders
* **Enterprise Integration**
	+ Design and implement robust integrations with enterprise systems (CRM, ERP, payroll)
	+ Develop and maintain integrations using Flowgear

  

  



**Requirements:**


* **Technical Skills**
	+ Strong proficiency in TypeScript
	+ Expertise in at least one of: Java, Python, C\#, Go, or Rust
	+ Experience with AI tooling and automation in development workflows
	+ Proven track record of enterprise system integration
* **Product Engineering Skills**
	+ Experience taking features from concept through post\-launch optimization
	+ Strong track record of improving business metrics through technical solutions
	+ Demonstrated ability to balance technical debt with business needs
* **Soft Skills**
	+ Excellent communication skills for customer interviews and stakeholder management
	+ Strong analytical and problem\-solving capabilities
	+ Ability to mentor others in AI\-assisted development practices

**️ What We Offer:**

  

* **Continuous Learning:** Work at the frontier of AI\-assisted development, solving real\-world problems in HR tech. You’ll learn fast, build fast, and work alongside some of the smartest engineers in SA.
* **Career Growth:** We move quickly and reward impact. You’ll have the opportunity to take on big ownership, grow with the team, and shape your path as Jem scales.
* **Flexible Work Culture:** We’re hybrid, with a minimum of two in\-office days a week in either Cape Town or Johannesburg.
* **Competitive Package:** You’ll get a competitive salary, comprehensive benefits, 22 days leave
  


**Who is This For:**

  

You’re probably not right for this role if you just want a steady 9–5 and some tickets on Jira. You might be right if:


* You write clean, thoughtful code in TypeScript and at least one other language (Java, Go, Python, etc.)
* You’ve worked with enterprise integrations before and don’t get overwhelmed by complexity
* You’ve shipped real products — and optimised them after launch.
* You’re excited (not intimidated) by AI tools and want to be at the frontier of how they reshape engineering
* You care about code quality, business impact, and your own growth — in that order.
* You’re based in Cape Town or Johannesburg, and happy to work in\-office 2\+ days/week.

  


*If this excites and scares you in equal measure, you’re probably our kind of engineer.*

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