Browse live security jobs in Cape Town, Western Cape. Salaries, top employers and how to apply. Updated regularly.

**Company Description**
**MAMA?**
 Founded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co\-founders of Club Med), Mama Shelter is a creator of living spaces and a daily director!
   

  

 These are atypical places, where everyone feels at home, places born of a blend of influences, freedoms, sensations and emotions. Each Mama tells the story of the city in which it is located, and all influences blend together. We offer our guests a joyful atmosphere and exceptional service at an affordable price.
   

  

 More than just rooms and restaurants, Mama Shelter is a dynamic, a vibe: they are true urban refuges, not only aesthetically pleasing and modern but also popular, welcoming and sexy.
   

  

 Whatever your role, we're all here to make the customer experience as unforgettable as possible.
   

  

 Our mission: to bring little moments of happiness to people.
   

  

 Our growth has enabled us to offer our teams great career paths through internal development and international mobility, and it's not a question of diplomas or years of experience.
   

  

 Mama Shelter is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with Accor, founded in 2021\.
   

  

**Our Commitment To Diversity And Inclusion**
*Mama is an inclusive company, and our ambition is to recruit and promote diverse talent.*
**Job Description**
**🌟 THE MISSION**
 You’re one of the people who makes sure Mama feels
 **safe, secure and free to be herself** 
 🛡️✨
   

  

 As our
 **Assistant Security Manager** 
 , you’ll help lead the security operation across the hotel, protecting our guests, team members, property and Mama’s unique atmosphere. You’ll be visible, calm and confident — keeping standards high without ever losing the warm, welcoming spirit of the brand.
   

  

 You don’t just manage security —
 **you create peace of mind.**
**Here’s What You’ll Be Responsible For**
**🛡️ Safety \& Security Guardian**
* Support the Security Manager in overseeing the day\-to\-day security operation across the hotel
* Ensure the safety and security of guests, team members, visitors and hotel assets
* Maintain a visible and reassuring security presence throughout the property
* Monitor security risks and take proactive action to prevent incidents


**🚨 Incident Response Expert**
* Respond quickly and professionally to security incidents, emergencies and guest concerns
* Lead or support emergency response procedures when required
* Investigate incidents and prepare accurate reports and follow\-up actions
* Liaise with local authorities and emergency services when necessary


**👥 Team Leader \& Coach**
* Support, guide and motivate the Security team
* Allocate duties, monitor performance and ensure appropriate coverage across shifts
* Coach team members on security procedures, guest interaction and emergency response
* Help build a professional, alert and service\-minded security culture


**📹 Security Systems \& Surveillance Pro**
* Monitor CCTV, access control, alarms and other security systems
* Ensure security equipment is operational and issues are escalated promptly
* Monitor access to restricted areas and ensure appropriate controls are maintained
* Review security logs and reports to identify potential risks or recurring issues


**🔍 Risk \& Prevention Champion**
* Conduct regular security inspections and risk assessments
* Identify vulnerabilities and recommend practical improvements
* Support the implementation and review of hotel security procedures and SOPs
* Ensure key control, lost \& found, access management and incident reporting procedures are followed


**🤝 Collaboration Champion**
* Work closely with Front Office, Housekeeping, Engineering, F\&B and People \& Culture
* Support departments with security advice and risk prevention
* Balance security requirements with Mama’s relaxed, guest\-focused atmosphere
* Build strong relationships with colleagues while maintaining professional boundaries


**📋 Compliance \& Standards Guardian**
* Ensure compliance with local legislation, hotel policies and health \& safety requirements
* Support regular security drills, emergency preparedness and training
* Maintain accurate security records, reports and documentation
* Assist the Security Manager with audits, inspections and investigations


**Qualifications**
**MADE FOR YOU… ONLY IF ✨**
* You have strong hotel security experience, ideally within lifestyle, luxury or high\-volume hospitality 🏨
* You have previous supervisory or leadership experience within a security operation
* You’re confident managing incidents calmly and professionally under pressure
* You have strong knowledge of security procedures, emergency response and risk management
* You understand CCTV, access control and other hotel security systems
* You’re observant, proactive and naturally alert to potential risks
* You’re confident leading and developing a diverse team
* You have strong communication skills and can work comfortably with guests, colleagues and management
* You’re professional, discreet and trusted with sensitive information
* You can balance security, safety and exceptional guest service
* You thrive in a fast\-paced, energetic environment and are happy to be hands\-on ⚡


**YOUR LITTLE EXTRAS 🎯**
* Pre\-opening experience? Big plus 🏗️✨
* Experience with lifestyle, luxury or design\-led hospitality brands
* Strong knowledge of local security regulations and emergency procedures
* First Aid / Fire Safety / relevant security certifications
* Experience working with police, civil defence or other local authorities
* You’re calm when things get complicated and always think one step ahead
* You bring Mama energy — confident, approachable, switched\-on and ready to protect the people and place you’re part of 🛡️🔥


**WORK AUTHORISATION 🌍**
* Applicants must already hold valid work rights/work authorisation for South Africa. Visa sponsorship is not available for this position. Candidates must be legally eligible to work in the country where the role is based.


 Additional Information
   

  

**Next, We're Sure You Know The Tune 🎶**
* First melody: “At Mama, no AI! We review your application in person and take the time to understand your background. 🎧
* First verse: We organise an initial telephone interview with our People \& Culture Team to see if your application fits in with our rhythm. 🤳
* Chorus: Once you've passed the phone interview, we'll arrange a remote meeting 💻 or a meeting at Mama 🤝 to meet the Gang!
* Last verse: Naturally, you'll receive a response from us within two to three weeks at the latest, whether it's a ✔️ or a ✖️.
* First name \*


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* Last name \*


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* Email \*


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* Phone \*


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* Resume \*. We accept .pdf, .doc, and .docx formats.


 The file must be of type doc, pdf, docx and not exceed 2MB.
   

  

* these questions are a must


 By clicking submit, I consent to the collection of my data in accordance to Ennismore’s privacy policy. If you are a California employee and are interested in learning more about our California Employee Privacy Policy, click here. \*
   

  

 This field is required.
   

  

 Thank you for applying!
   

  

 Good luck!

Assistant Security Manager

Retail Store Manager in Parklands, Cape Town JOB PURPOSE: To provide an oversight and leading all operations of the store in ensuring that the store functions smoothly while optimizing profits. The role will promote and increase customer traffic to the store by improving customer satisfaction levels and ensuring stock availability to customers at all times. JOB ROLE REQUIREMENTS QUALIFICATIONS Grade 12 Diploma/Degree in Retail or Business or related qualification will be advantageous EXPERIENCE…

Retail Manager

**Company Description**
**MAMA?**
 Founded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co\-founders of Club Med), Mama Shelter is a creator of living spaces and a daily director!
   

  

 These are atypical places, where everyone feels at home, places born of a blend of influences, freedoms, sensations and emotions. Each Mama tells the story of the city in which it is located, and all influences blend together. We offer our guests a joyful atmosphere and exceptional service at an affordable price.
   

  

 More than just rooms and restaurants, Mama Shelter is a dynamic, a vibe: they are true urban refuges, not only aesthetically pleasing and modern but also popular, welcoming and sexy.
   

  

 Whatever your role, we're all here to make the customer experience as unforgettable as possible.
   

  

 Our mission: to bring little moments of happiness to people.
   

  

 Our growth has enabled us to offer our teams great career paths through internal development and international mobility, and it's not a question of diplomas or years of experience.
   

  

 Mama Shelter is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with Accor, founded in 2021\.
   

  

 Our commitment to diversity and inclusion:
   

  

 Mama is an inclusive company, and our ambition is to recruit and promote diverse talent.
   

  

**Job Description**
**🌟 THE MISSION**
 You’re one of the people who makes sure Mama feels
 **safe, secure and free to be herself** 
 🛡️✨
   

  

 As our
 **Assistant Security Manager** 
 , you’ll help lead the security operation across the hotel, protecting our guests, team members, property and Mama’s unique atmosphere. You’ll be visible, calm and confident — keeping standards high without ever losing the warm, welcoming spirit of the brand.
   

  

 You don’t just manage security —
 **you create peace of mind.**
**Here’s What You’ll Be Responsible For**
**🛡️ Safety \& Security Guardian**
* Support the Security Manager in overseeing the day\-to\-day security operation across the hotel
* Ensure the safety and security of guests, team members, visitors and hotel assets
* Maintain a visible and reassuring security presence throughout the property
* Monitor security risks and take proactive action to prevent incidents


**🚨 Incident Response Expert**
* Respond quickly and professionally to security incidents, emergencies and guest concerns
* Lead or support emergency response procedures when required
* Investigate incidents and prepare accurate reports and follow\-up actions
* Liaise with local authorities and emergency services when necessary


**👥 Team Leader \& Coach**
* Support, guide and motivate the Security team
* Allocate duties, monitor performance and ensure appropriate coverage across shifts
* Coach team members on security procedures, guest interaction and emergency response
* Help build a professional, alert and service\-minded security culture


**📹 Security Systems \& Surveillance Pro**
* Monitor CCTV, access control, alarms and other security systems
* Ensure security equipment is operational and issues are escalated promptly
* Monitor access to restricted areas and ensure appropriate controls are maintained
* Review security logs and reports to identify potential risks or recurring issues


**🔍 Risk \& Prevention Champion**
* Conduct regular security inspections and risk assessments
* Identify vulnerabilities and recommend practical improvements
* Support the implementation and review of hotel security procedures and SOPs
* Ensure key control, lost \& found, access management and incident reporting procedures are followed


**🤝 Collaboration Champion**
* Work closely with Front Office, Housekeeping, Engineering, F\&B and People \& Culture
* Support departments with security advice and risk prevention
* Balance security requirements with Mama’s relaxed, guest\-focused atmosphere
* Build strong relationships with colleagues while maintaining professional boundaries


**📋 Compliance \& Standards Guardian**
* Ensure compliance with local legislation, hotel policies and health \& safety requirements
* Support regular security drills, emergency preparedness and training
* Maintain accurate security records, reports and documentation
* Assist the Security Manager with audits, inspections and investigations


**Qualifications**
**MADE FOR YOU… ONLY IF ✨**
* You have strong hotel security experience, ideally within lifestyle, luxury or high\-volume hospitality 🏨
* You have previous supervisory or leadership experience within a security operation
* You’re confident managing incidents calmly and professionally under pressure
* You have strong knowledge of security procedures, emergency response and risk management
* You understand CCTV, access control and other hotel security systems
* You’re observant, proactive and naturally alert to potential risks
* You’re confident leading and developing a diverse team
* You have strong communication skills and can work comfortably with guests, colleagues and management
* You’re professional, discreet and trusted with sensitive information
* You can balance security, safety and exceptional guest service
* You thrive in a fast\-paced, energetic environment and are happy to be hands\-on ⚡


**YOUR LITTLE EXTRAS 🎯**
* Pre\-opening experience? Big plus 🏗️✨
* Experience with lifestyle, luxury or design\-led hospitality brands
* Strong knowledge of local security regulations and emergency procedures
* First Aid / Fire Safety / relevant security certifications
* Experience working with police, civil defence or other local authorities
* You’re calm when things get complicated and always think one step ahead
* You bring Mama energy — confident, approachable, switched\-on and ready to protect the people and place you’re part of 🛡️🔥


**WORK AUTHORISATION 🌍**
* Applicants must already hold valid work rights/work authorisation for South Africa. Visa sponsorship is not available for this position. Candidates must be legally eligible to work in the country where the role is based.


**Additional Information**
**Next, we're sure you know the tune 🎶:**
* First melody: “At Mama, no AI! We review your application in person and take the time to understand your background. 🎧
* First verse: We organise an initial telephone interview with our People \& Culture Team to see if your application fits in with our rhythm. 🤳
* Chorus: Once you've passed the phone interview, we'll arrange a remote meeting 💻 or a meeting at Mama 🤝 to meet the Gang!
* Last verse: Naturally, you'll receive a response from us within two to three weeks at the latest, whether it's a ✔️ or a ✖️.

**Store Manager \- UCOOK \- Cavendish**

  


**ROLE SUMMARY**

  

An opportunity has become available for a Store Manager at UCOOK. We are looking for a capable, dynamic and experienced store manager for our new UCOOK concept store in Cape Town. Our ideal candidate has strong leadership skills and a passion for excellent customer service. They will have experience in food retail management with abilities in store operations, merchandising, inventory control, food production and people management.

 **RESPONSIBILITIES**

 **Sales and Customer Service:**


* Ensure that customers receive outstanding service by offering a friendly environment, including excellent product knowledge and all aspects of UCOOK.
* Maximise store sales targets while working with team members to model successful sales techniques and customer service standards.
* Drive multiple sales by increasing average customer purchase (ACP) as well as increasing average items purchase (AIP) while monitoring footfall and conversion rates.
* Ensure compliance with all policies and procedures through regular walk\-throughs and audits.
* Monitor local market conditions and business trends by assessing mall standings and competitors in order to maximise sales and meet or exceed set goals.
* Monitor sales performance through analysis of productivity and sales reports and suggest new strategies to supervisors and staff.
* Identify and recognise where problems/issues exist. Inform Management when the solution is outside own area of responsibility or influence.
* Minimise risk by seeking expert advice and/or collaborating with colleagues as required.

  


**Administration:**


* Day to day management of the store operations including all admin required to ensure smooth operations.
* Maintenance \& filing of daily store documentation is according to company policy and procedure regarding banking procedures, disbursements policy, staff attendance registers and manual stock counts.
* Manage and control of daily store requirements are always available i.e. stationery, till floats, change, staff coverage \& brand image standards are upheld professionally.
* Submission/reporting of: store managers audits, sales figures (as \& when required), monthly staff scheduling for approval, out\-of\-line expenses are controlled and investigated, i.e. over/under banks, data usage, maintenance requirements, attendance registers, HR/employment documentation \& stock take discrepancies etc.

  


**Merchandising and Stock management:**


* Ensure that the store looks great at all times. Food should be appetising and fresh and retail items neat and tidy.
* Ensure the merchandise guidelines laid out by H/O are implemented immediately according to store profile, following merchandise principles \& food safety \& housekeeping disciplines are continuously maintained. Implement signage \&/or pricing instructions according to promotional activities.
* Assemble \& style food and follow the recipe work instructions provided by head office.
* Manage shrinkage ratios to not exceed company requirement, maintain a benchmark of 95% stock accuracy by: regular manual units counts are performed accurately and efficiently with team members, thereafter reported to H/O. Planning and preparation of stock take process timeously according to company policy. Implementation of security measures to avoid stock losses \& system Integrity is accurately maintained through POS checks of all stock administration.
* Management of stock \- receiving, counts, stock takes \- managing inventory \& ordering supplies. Maintain inventory of stock \- communicate when stock is required.
* Manage damage ratios so they do not exceed company acceptance: implement procedures to guard against internal stock waste \& damages.
* Daily waste management and reporting. Monthly signoffs of damaged merchandise.
* Manage and communicate over/under\-stocked lines with regards to sales opportunities.
* Manage IBT’s and store stock transfers accurately.
* Sell by date management of product to be managed effectively, before product reaches expiry.

  


**People Management:**


* Recruitment \& selection of staff required. Providing induction, training and development needs of team members \& succession planning of potential candidates for future growth.
* Performance Management Processes.
* Communication/Negotiation skills where difficult situations arise.
* Initiate a self\-motivated sense of urgency within the team, build \& maintain robust relationships.
* Management \& Delegation of: tasks, skills transfer between team, motivation of staff morale, influence buy\-in to company objectives/goals in order to achieve brand expectations, encourage an environment of mutual respect, responsibility, ownership \& self\-management.
* Lead by example, maintain a professional demeanor in both attitude and attire at all times and provide staff with a strong leadership role model in all work related activities.
* Act as a liaison between store staff and Head Office Personnel to ensure the successful understanding and implementation of all store related information.
* Ensure that Food Safety and Health \& Safety regulations are in place and communicated to all team members.
* Ensure that all employee files maintained and up to date.
* Ensure timely and accurate processing of all EFT and payroll information through the system.
* Focus on team objectives and encourage other members to achieve team objectives.

  


**Food Safety and Health and Safety**


* Ensure both Food Safety and Health \& Safety compliance are, enforcing the standards within the store and ensuring the standards are met.
* Make sure that all certifications are in order and that regular services are done.
* Ensure that procedures are followed and standards maintained to ensure customer satisfaction. Including but not limited to deep cleans, pest control, chemicals and colour coding etc.

  


**REQUIREMENTS**


* 2 \- 5 years retail experience, or in a similar retail environment, with prior management responsibilities.
* A Tertiary qualification or certificate in Retail or Sales would be advantageous.
* Dynamic team player, with good attention to detail and a can do attitude.
* Ability to communicate with customers and store team members.
* Strong arithmetic \& numeracy skills.
* A commitment to customer service excellence, coupled with superior visual presentation abilities.
* Ability to demonstrate leadership skills with minimum immediate supervision.
* A proven aptitude for administration and the professional exercising of discretion at all times and under all circumstances.
* Proven effectiveness in time management skills with ability to manage competing priorities.
* Ability to work varied hours/days as required in a retail environment.
* Passion for food. Culinary knowledge advantageous \- understanding of food, allergens, etc.
* Knowledge of health and safety regulations, food safety standards, and legal compliance.
* Skilled in ensuring the quality and consistency of food, as well as maintaining excellent presentation.
* Business Ethics \& Integrity.
* Reliable transport.

Store Manager UCOOK Cavendish

Assistant Manager - Retail Food Store - Parklands, Cape Town As our Company expands, we are looking to hire Retail Assistant Managers for our Retail Store! The purpose of the role is for the Retail Assistant Manager to provide assistance to the Retail Manager in regards to the oversight and leading all operations of the store in ensuring that the store functions smoothly while optimizing profits. The Retail Assistant Manager will promote and increase customer traffic to the store by improving c…

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