Browse live receptionist jobs in Cape Town, Western Cape. Salaries, top employers and how to apply. Updated regularly.

**Additional Information**
**Job Number** 
 26101158
   

  

**Job Category** 
 Rooms \& Guest Services Operations
   

  

**Location** 
 Convention Square, Cape Town, South Africa, South Africa, 8000VIEW ON MAP
   

  

**Schedule** 
 Full Time
   

  

**Located Remotely?** 
 N
   

  

**Position Type** 
 Non\-Management
   

  

**Position Summary**
 Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest\-related issues. Process all guest check\-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Anticipate sold\-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Process all check\-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check\-in. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Cash guests' personal checks and traveler's checks. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications. Assist management in training, motivating, and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests’ service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
   

  

**CRITICAL TASKS**
**Safety and Security**
* Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
* Maintain awareness of undesirable persons on property premises.
* Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
* Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).


**Policies and Procedures**
* Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
* Protect the privacy and security of guests and coworkers.
* Maintain confidentiality of proprietary materials and information.
* Perform other reasonable job duties as requested by Supervisors.


**Guest Relations**
* Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
* Engage guests in conversation regarding their stay, property services, and area attractions/offerings.
* Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP, MYSTIQUE) to resolve issues, delight, and build trust.
* Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
* Address guests' service needs in a professional, positive, and timely manner.
* Assist other employees to ensure proper coverage and prompt guest service.
* Thank guests with genuine appreciation and provide a fond farewell.
* Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically\-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones).


**Communication**
* Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.
* Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to ensure accuracy and completeness.
* Talk with and listen to other employees to effectively exchange information.
* Provide assistance to coworkers, ensuring they understand their tasks.
* Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.
* Speak to guests and co\-workers using clear, appropriate and professional language.


**Assists Management**
* Assist management in screening resumes, conducting interviews and selecting new hourly hires using selection tools and systems.
* Ensure that hourly employees are trained on company core values, job roles, responsibilities, and technical and service aspects of the job.
* Serve as a departmental role model or mentor by working alongside employees to perform technical or functional job duties.
* Assist management in establishing and communicating goals, performance expectations, timetables and deadlines for shift or departmental operations to hourly employees and ensure that they are understood.
* Assist management to ensure that hourly employees have the necessary resources to effectively perform their jobs (e.g., supplies, equipment, and inventory).
* Assign and ensure work tasks are completed on time and that they meet appropriate quality standards.
* Coach and develop employees (e.g., create expectations for continual improvement, provide challenging tasks and assignments, hold development discussions, and construct and execute development plans).
* Encourage and motivate employees to perform their best, take responsibility for tasks and assignments, make decisions and provide input on possible improvements.
* Collaborate with management to formally recognize hourly employees' performance contributions.
* Listen to hourly employees' suggestions for improving how work is done and how guests are served, gaining management support as needed to act upon suggestions.
* Coordinate tasks and work with other departments to ensure that the department runs efficiently.
* Collaborate with management to develop and carry\-out ideas and procedures, and set goals to continuously improve department performance around guest and employee satisfaction scores.


**Working With Others**
* Develop and maintain positive and productive working relationships with other employees and departments.
* Partner with and assist others to promote an environment of teamwork and achieve common goals.
* Actively listen to and consider the concerns of other employees, responding appropriately and effectively.
* Support all co\-workers and treat them with dignity and respect.
* Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.


**Quality Assurance/Quality Improvement**
* Monitor the performance of others to ensure adherence to quality expectations and standards.
* Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost\-sav

Guest Experience Expert (Front Office Administrator)

The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of guest service to our guests while maintaining their dignity and integrity. Our staff are our everything!


**WHY WORK FOR US?**


Our staff love coming to work as they feel respected, appreciated, heard, successful and secure. Imagine a company where managers don’t manage managers, we are all simply doers.


Making decisions in regard to our best employees also comes fast, where we recognise talent and reward it quickly through promotions. We don’t need to or want to wait for approval. We recruit on experience but promote on values — the core of which is rigor, disciplined thought and disciplined


**Description**


You will be responsible for (but not limited to):


* Checking guests in and out of the hotel
* Maintaining guest accounts and processing guest transactions during their stay
* Dealing with any and all special needs or requests from guests during their stay
* Assisting with reservations for guests as and when required


**Minimum** **Requirements:**


* Matric
* Hospitality Qualification or Similar
* 1 – 2 Years Receptionist experience
* Strong Computer Literacy skills in terms of MS Office and a reputable PMS (Protel)
* Hands\-on Problem\-Solving approach and the ability to remain calm under pressure and take control of incidents and investigations
* Ability to work as part of a team, as well as independently
* Honest and trustworthy beyond approach
* Great attention to detail
* Presentable and well spoken
* Team Player who leads by example
* Ability to work shifts
* Ability to remain highly confidential and be able to treat sensitive information with the highest level of diplomacy


Please note that relocation costs will be for your own expense should your application be successful and you reside outside of the city where the Hotel is located.

Receptionist Hotel Experience (non-negotiable)

Description JOB SUMMARY Primary focus on Guest interaction, provide excellent Customer Service and maintain the quality and standards of the Westin Cape Town and in accordance with Marriott International Hotels standards, policies and procedures CANDIDATE PROFILE Education and Experience At least 2- 3 years’ experience in a Receptionist/ Front Desk Agent position within a Hotel environment An appropriate recognized qualification would be advantageous Proficiency in Microsoft packages Working Kn…

Guest Experience Expert (Receptionist)

( 20524 )
   

  

 At One\&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.
   

  

 Set in the vibrant heart of Cape Town’s waterfront, surrounded by restaurants, shopping, art and entertainment; on the doorstep of Table Mountain; and within easy reach of spectacular beaches, national parks, and winelands; One\&Only Cape Town is the ultimate curator of discovery, from active adventures, to mindful moments and exclusive, tailored experiences. The warm South African charm is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion
   

  

**Job Summary**
 The
 **Guest Service Agent** 
 efficiently manages all internal and external calls, emails, and guest requests while acting as the main liaison between guests and resort departments. The role coordinates pre\-arrival arrangements, creates itineraries, makes reservations and bookings, and ensures all guest requests are communicated, monitored, and completed according to
 **One\&Only Brand Standards** 
 . The position requires excellent customer service, communication, multitasking, problem\-solving, and proficiency in
 **Microsoft Office, ALICE, Opera Cloud, SAGA, SevenRooms, OpenTable, and ReviewPro Guest Messaging Hub (GMH).**
**Key Duties \& Responsibilities**
**Development**
* Carry out assigned tasks with honesty, transparency, and integrity.
* Maintain professional relationships with guests and colleagues.
* Communicate effectively and support a collaborative team environment.
* Participate in team meetings, inductions, and pre\-shift briefings.
* Assist with workflow planning and capacity management to ensure optimal guest service coverage.


**Product**
* Act as a One\&Only Brand Ambassador.
* Adhere to company ethics, anti\-bribery policies, SOPs, quality standards, and brand standards.
* Maintain confidentiality, workplace discipline, and company philosophy.


**Operations**
* Manage, coordinate, and follow up on all guest requests through ALICE, phone, radio, email, and GMH.
* Create itineraries and arrange restaurant reservations, spa appointments, activities, and transportation.
* Inform departments of pre\-arrival requests and maintain guest preferences, allergies, and profiles in SAGA.
* Manage Refreshment Centre requests, Lost \& Found shipments, airport luggage follow\-up, third\-party amenities, and wake\-up calls.
* Respond to guest requests within required service standards.
* Update guest incidents, profiles, affiliations, and room information in OPERA CLOUD and SAGA.
* Monitor Rooms Management in OPERA and support Front Office/Concierge when required.
* Maintain accurate handovers and communicate pending tasks.
* Demonstrate full knowledge of room categories, property facilities, dining venues, events, activities, amenities, and local attractions.
* Maintain professional communication with guests via telephone, email, and GMH.
* Follow all operational procedures, communication standards, PPE, grooming, hygiene, safety, and company policies.


**Quality**
* Coordinate guest requests between Front Office, Housekeeping, and other departments.
* Contact guests prior to arrival, ensure special requests are fulfilled, and personalize the guest experience.
* Support spa, dining, activity, and amenity coordination.
* Ensure prompt response to guest issues through ALICE or telephone.
* Deliver exceptional telephone and email etiquette, answer calls within 3 rings, and respond to Guest Service requests within established timeframes.
* Improve guest satisfaction through effective complaint handling, problem resolution, and personalized service.


**Skills, Experience \& Educational Requirements**
* Education: High School completed (University Degree optional).
* Experience: Minimum 2 years in a similar role.
* Language: English (90% proficiency).
* Systems: Microsoft Office, OPERA PMS, ALICE, SAGA, SevenRooms, OpenTable, ReviewPro GMH.
* Key Skills: Organized, multitasking, analytical, customer\-oriented, strong interpersonal skills, excellent telephone etiquette, positive attitude, mental agility, and ability to work well under pressure.


 Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open\-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

Guest Experience Agent

( 20523 )
   

  

 At One\&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.
   

  

 Set in the vibrant heart of Cape Town’s waterfront, surrounded by restaurants, shopping, art and entertainment; on the doorstep of Table Mountain; and within easy reach of spectacular beaches, national parks, and winelands; One\&Only Cape Town is the ultimate curator of discovery, from active adventures, to mindful moments and exclusive, tailored experiences. The warm South African charm is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion
   

  

**Job Summary**
 The
 **Host** 
 is expected to demonstrate an excellent service attitude, sense of urgency, organization, diligence, professionalism, and the ability to work well under pressure. The role serves as the primary connection between the Resort and the Guests, acting as the sole point of contact throughout the guest stay by coordinating reservations, special events, guest preferences, room orientation, housekeeping, laundry, luggage assistance, and concierge services. The Host anticipates guest needs, creates memorable experiences, and ensures all requests are fulfilled efficiently, professionally, and in line with
 **One\&Only Brand Standards** 
 while driving guest satisfaction and revenue generation.
   

  

**Key Duties \& Responsibilities**
**Development**
* Carry out assigned tasks with honesty, transparency, and integrity.
* Maintain professional relationships with guests and colleagues.
* Communicate effectively and ensure strong interdepartmental communication.
* Develop a supportive team environment and participate in team meetings, inductions, and pre\-shift briefings.
* Assist with workflow planning, team capacity, and guest service coverage.
* Monitor knowledge levels, identify training needs, and support colleague development.


**Product**
* Act as a One\&Only Brand Ambassador.
* Adhere to company ethics, anti\-bribery policies, brand standards, SOPs, and quality standards.
* Maintain workplace discipline, confidentiality, and company philosophy.


**Operations**
* Deliver personalized service by anticipating and responding to guest needs.
* Respond to Guest Service requests within established service standards.
* Assist guests with reservations, dining, spa appointments, activities, room orientation, housekeeping preferences, laundry, packing/unpacking, luggage assistance, and concierge services.
* Ensure effective communication of guest preferences using ALICE, SAGA, OPERA, POS, and other operational systems.
* Maintain guest profiles, agendas, daily logs, and preferences.
* Promote resort facilities and services through suggestive selling.
* Coordinate housekeeping, maintenance, room readiness, turndown service, and guest requests with relevant departments.
* Prepare personalized in\-room services, refreshments, coffee stations, snacks, and amenities based on guest preferences.
* Operate communication equipment, internet access, multimedia systems, and resort radios according to standards.
* Follow hygiene, safety, PPE, Lost \& Found, First Aid, and operational procedures.
* Support management projects and contribute to revenue generation.


**Quality**
* Improve guest satisfaction, service efficiency, and quality standards.
* Handle guest complaints and resolve issues effectively.
* Act as the sole point of contact and ambassador for assigned guests.
* Ensure special requests are completed prior to arrival.
* Perform in\-room check\-in, room orientation, and luggage introduction.
* Deliver personalized services including packing, unpacking, laundry coordination, clothes pressing, shoe shining, and guest belongings organization.
* Coordinate spa appointments, dining reservations, activities, and special occasions such as birthdays and anniversaries.
* Inspect guestrooms, amenities, glassware, chinaware, cutlery, and housekeeping standards before arrival and after daily service.
* Maintain extensive knowledge of the resort, local attractions, culture, events, and luxury guest experiences.


**Skills, Experience \& Educational Requirements**
* Education: High School completed; University Degree is an advantage.
* Experience: Minimum 2 years in a similar role.
* Languages: Bilingual; English (100% proficient).
* Systems: MS Office, OPERA PMS, ALICE, SAGA.
* Key Skills: Exceptional communication and interpersonal skills, guest\-focused, organized, detail\-oriented, team player, luxury hospitality knowledge, folios and billing knowledge, computer savvy, passionate, and able to work well under pressure.


 Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open\-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

Host

**Additional Information**  

**Job Number**26101158  

**Job Category**Rooms \& Guest Services Operations  

**Location**Convention Square, Cape Town, South Africa, South Africa, 8000  

**Schedule**Full Time  

**Located Remotely?**N  

**Position Type** Non\-Management  

**POSITION SUMMARY**


Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest\-related issues. Process all guest check\-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Anticipate sold\-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Process all check\-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check\-in. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Cash guests' personal checks and traveler's checks. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications. Assist management in training, motivating, and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests’ service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

  



**CRITICAL TASKS**


**Safety and Security**


* Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
* Maintain awareness of undesirable persons on property premises.
* Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
* Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).

**Policies and Procedures**


* Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
* Protect the privacy and security of guests and coworkers.
* Maintain confidentiality of proprietary materials and information.
* Perform other reasonable job duties as requested by Supervisors.

**Guest Relations**


* Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
* Engage guests in conversation regarding their stay, property services, and area attractions/offerings.
* Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP, MYSTIQUE) to resolve issues, delight, and build trust.
* Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
* Address guests' service needs in a professional, positive, and timely manner.
* Assist other employees to ensure proper coverage and prompt guest service.
* Thank guests with genuine appreciation and provide a fond farewell.
* Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically\-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones).

**Communication**


* Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.
* Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to ensure accuracy and completeness.
* Talk with and listen to other employees to effectively exchange information.
* Provide assistance to coworkers, ensuring they understand their tasks.
* Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.
* Speak to guests and co\-workers using clear, appropriate and professional language.

**Assists Management**


* Assist management in screening resumes, conducting interviews and selecting new hourly hires using selection tools and systems.
* Ensure that hourly employees are trained on company core values, job roles, responsibilities, and technical and service aspects of the job.
* Serve as a departmental role model or mentor by working alongside employees to perform technical or functional job duties.
* Assist management in establishing and communicating goals, performance expectations, timetables and deadlines for shift or departmental operations to hourly employees and ensure that they are understood.
* Assist management to ensure that hourly employees have the necessary resources to effectively perform their jobs (e.g., supplies, equipment, and inventory).
* Assign and ensure work tasks are completed on time and that they meet appropriate quality standards.
* Coach and develop employees (e.g., create expectations for continual improvement, provide challenging tasks and assignments, hold development discussions, and construct and execute development plans).
* Encourage and motivate employees to perform their best, take responsibility for tasks and assignments, make decisions and provide input on possible improvements.
* Collaborate with management to formally recognize hourly employees' performance contributions.
* Listen to hourly employees' suggestions for improving how work is done and how guests are served, gaining management support as needed to act upon suggestions.
* Coordinate tasks and work with other departments to ensure that the department runs efficiently.
* Collaborate with management to develop and carry\-out ideas and procedures, and set goals to continuously improve department performance around guest and employee satisfaction scores.

**Working with Others**


* Develop and maintain positive and productive working relationships with other employees and departments.
* Partner with and assist others to promote an environment of teamwork and achieve common goals.
* Actively listen to and consider the concerns of other employees, responding appropriately and effectively.
* Support all co\-workers and treat them with dignity and respect.
* Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.

**Quality Assurance/Quality Improvement**


* Monitor the performance of others to ensure adherence to quality expectations and standards.
* Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost\-savings.

**Physical Tasks**


* Read and visually veri

Curro is an independent schooling provider that offers quality education from the early childhood development phase to Grade 12\. Curro prides itself on providing an ethical, values\-based environment and offers learner\-centric, balanced, innovative and relevant curricula across schools.


**Curro seeks to appoint a Temp Receptionist (part\-time) at Rosen Castle Tyger Valley in Cape Town to commence duties in September 2026**


**Vacancy Reference: 29589**
.


*Curro is an equal\-opportunity employer, therefore preference will be given to EE candidates.*

  

  

**Key performance areas**  

  



* Attend to visitors and deal with enquiries
* Answer the telephone, screen and direct calls
* Take and relay messages accurately
* Greet persons entering the school and direct them to the correct destination
* Deal with queries from learners and clients
* Provide general administrative and clerical support

  


  

**Qualifications, experience and skills**  

  



* Higher education experience will be an advantage
* Relevant experience in a similar position
* Knowledge of client service
* Ability to operate a switchboard
* Additional languages will be an advantage
* Excellent communication skills
* Ability to work with a diverse team in a fast\-paced environment
* Reliable and tolerance for stress
* A clear criminal record

  

Closing date: **25 August 2026**.

 **Read more about where you will work**

  

PRESCHOOL

  

Please note that you will need to submit a comprehensive CV and copies of your qualifications and SACE registration (if applicable) as part of your online application.

  

  

**P.S Please view your profile for progress on your application.**  

If you have not had any feedback from the school within two weeks of the closing date of this advert, accept that you were not successful for this position.  

But don’t be dismayed, next time it might be you.  

Due to the high volume of applications, only shortlisted candidates will be communicated with.  

Curro reserves the right not to make an appointment.  

  



NB: Please note that if you are found to apply for two or more positions that you do not qualify for in the least, you will be blocked from the system for 30 days. This is due to a large volume of applicants who are abusing the system.

a Temp Receptionist

**Main Purpose of the Job**  

The F\&B Admin Assistant is responsible for the timely and effective handling of F\&B orders, invoicing and related queries. This will include the sorting, recording, checking, and co\-ordination of orders and the processing of related invoices to be processed for the F\&B department and outlets, efficiently and accurately, in line with Company policy and regulations.  

  

The role will also be required to perform general office support in the F\&B offices including responding to incoming calls and emails, restaurant reservations received by the department; distribution of documentation to staff across the department as required, and other general admin support such as copying, scanning, and similar activities.


  

**Minimum requirements (Education and Experience)**  

Grade 12  

  

**Minimum job related experience**  

* Previous experience in a administrator role is preferred
* Experience working with IFS is essential

  

**Work conditions and special requirements**  

* Ability to work shifts that meet operational requirements
* Physically able to move operating equipment
* Have an open attitude to perform similar functions in alternative outlets due to operational requirements

**Duties and responsibilities include**


* Receive and record orders and invoices from outlets across F\&B outlets on the complex and check authorised documents to ensure that invoicing and company details are complete and correct, against information recorded in IFS
* Where price variances exist these need to be submitted for authorisation and sent with the invoice, and copies sent to suppliers
* Investigate, resolve and close out all stock and non\-stock queries on invoices each day, including queries from SSC (AP Team), suppliers, internal operators, and rejection queries
* Track the resolution of queries in a prompt and professional manner and liaise with various stakeholders to resolve, escalating any unresolved queries to finance or management as required
* Action that checked invoices are processed on a daily basis
* File all invoices on a daily/monthly basis under the relevant supplier
* Develop and maintain sound working relationships with relevant departments
* Interact with clients and provide professional service standards and solutions
* Provide administrative support to the F\&B office (including data capturing, tracking of departmental documentation, providing information relating to the F\&B department and processes, and similar tasks)
* Answer, screen and forward incoming calls, taking messages and reservations where necessary
* Log calls relating to maintenance issues identified in F\&B outlets and venues
* Keep inventory of office stationery and place orders as instructed
* Maintain office spreadsheets and documentation
* Keep up to date with changes relating to F\&B products, outlets and requirements
* Handle any complaints, requests and/ or suggestions to resolution, escalating to management if necessary


**Core behavioural competencies**  

* Collecting information (sourcing, checking, documenting)
* Organising \& Coordinating Resources
* Assuring Quality
* Dealing with customers
* Following procedures
* Managing deadlines
* Responding with urgency
* Connecting and relating (including handling of conflict situations)

  

**Technical Competencies**  

* Written and verbal communication skills
* Proficient computer literacy (MS Office, IFS)
* Basic invoicing processes
* Data capture
* Telephone skills
* Time management
* Multitasking
* Clerical administration
  


**Additional Information**  

Please Note that ,Preference will be given to suitably qualified employees from the designated groups in line with the provisions of the Employment Equity Act, No. 55 of 1998 (and any amendments thereto), the relevant internal recruitment policy as well as unit’s employment equity plans and Gaming Board License conditions.  

  

**POPI Statement**  

Please note that when applying for any position, reference checks will be completed and personal information as defined in the Protection of Personal Information Act 4 of 2013 will be processed. In applying for this position, applicants will be deemed to have consented to such processing as defined in the included Privacy Statement.  

  

Please also note that if you have not been contacted within 14 days after the closing date of this advertisement, please accept that your application has been unsuccessful.

F&B Admin Assistant

**Job Description:** Motus Autoworx, a dynamic leader in the vehicle repair industry is looking, is inviting applications from honest, trustworthy, and highly responsible candidates with relevant experience to apply for the position of Receptionist at our Cape Town Airport branch.  

  

**Position Overview:** The purpose of the position is to manage the branch switchboard and reception area, providing a professional and friendly point of contact for all callers and visitors.  

  

**Minimum Experience:**  

* 1 year of relevant reception and administration experience.
* Advantageous: 1 year of experience with panel shop operating systems (TMS, Vantage, Dr Smash).

  

**Minimum Qualification**  

* Grade 12 (Matric) or equivalent

  

**Minimum Requirements**  

* Computer literacy – basic level sufficient
* Able to communicate effectively in English, both verbally and in writing, at the required workplace standard

  

**Job Outputs:**  

* Professionally welcome customers and suppliers.
* Handle incoming calls effectively and professionally, including taking accurate messages and promptly relaying them to the relevant person.
* Ensure the reception area is kept clean, tidy and presentable at all times.
* Manage the boardroom booking diary and ensure the boardroom is prepared as required.
* Provide callers with accurate and helpful information.
* Perform general administrative duties as required by the branch.

  

**Skills and Competencies:**  

* Attention to detail and accuracy.
* Good verbal and written communication skills.
* Good telephone communication skills, including telephone etiquette and active listening.
* Good customer service and interpersonal skills.
* Ability to work under pressure and meet deadlines.
* Good time management and organisational skills.
* Basic administrative skills.
* Ability to work independently and as part of a team.

 **Behavioural \& Cultural Fit:**

  

* Takes pride in maintaining a professional and presentable reception environment.
* Reliable, punctual and responsible.
* Friendly, approachable and professional.
* Open to feedback and continuous improvement.
* Compliant with Company policies and procedures.
* Customer\-focused, with a strong commitment to providing professional and helpful service.

 **Working Conditions:**

* Primarily reception and office\-based, with occasional access to the workshop environment where there may be exposure to noise, dust, paint fumes and chemicals (PPE provided where required).
* May require overtime, weekend work or shift work depending on operational needs.
* Role may require periods of sitting, standing and walking within the branch.

Receptionist| Autoworx | Cape Town Airport

The Receptionist, Office Administrator and Claims Registration Clerk is responsible for providing professional front office reception support, general office administration, and accurate claims registration support within the underwriting and claims environment. The role serves as the first point of contact for visitors, clients, brokers and service providers, ensuring that enquiries are handled professionally and directed to the correct person or department. The role also supports the smooth d…

Reception and Claims Administrator

**Company Description**
**Why work for Accor?** 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
   

  

**About Fairmont Hotels \& Resorts:** 
 At Fairmont Hotels \& Resorts we offer our guests the finest hospitality experience in each of our destinations. We know that to offer our guests the best, we first need to offer our employees the best. That is why you'll find exceptional work opportunities\-throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific\-as well as industry\-leading training, career development, recognition and rewards, Fairmont Hotels \& Resorts is a celebrated collection of hotels that included landmark locations like London's The Savoy, New York's The Plaza and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment: we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for responsible tourism practices and award\-winning Green Partnership program. An exciting future awaits!
   

  

 Do what you love, care for the world, dare to challenge the status quo!
 **\#BELIMITLESS**
**Responsibilities**
 Job Description
   

  

* Consistently offer professional, friendly and engaging service
* Book and enter Dining reservation requests using computerized reservation system.
* Detailed knowledge of all Food \& Beverage Outlets and their menu offerings.
* Promote and sell any in\-house or upcoming Food \& Beverage events.
* Work closely with all Food \& Beverage Outlets to communicate any guest requests or special celebrations.
* Answer telephone and email inquiries in a timely manner
* Assist guests regarding hotel facilities in an informative and helpful way.
* Ensure a clean and safe working environment and actively participate in health and safety initiatives.
* Adhere to all hotel environmental policies and initiatives.
* Performs any reasonable duty as instructed from time to time.


**Financial: Satisfied Shareholders**
* To ensure that all quotes compiled are accurate and every attempt is made to secure the business for Cape Grace.
* Manage and follow up on all deposit payments in line with the reservation terms and conditions and ensure that payments are received on time and communicated to the accounts department and front office prior to the guest’s arrival.


**Customer Service: Delighted Customers**
* Models the Organizational Values
* Matching the features and benefits of our product offering to ensure that we exceed our guest’s expectations.


**Processes: Effective Processes**
* To interact with all departments, where necessary, ensuring any new and relevant information is communicated between these departments and Reservations.
* Maintains department Standard Operating Procedures and devise benchmark to be adhered to.
* Ensuring that our turnaround time is adhered to.
* Assist Individual and Group Reservations as/when necessary, with enquiry turnaround, call handling as well as shifts during low staffing periods.
* GENERAL KNOWLEDGE AND RESPONSIBILITIES
* Has a thorough knowledge of the hotel and all services provided to the guest.
* Maintains the highest standard of service, appearance and social skills set according to the company policy.
* Works in harmony with all departments and employees, is willing to assist others if and when required.
* Attends all training workshops as and when required.
* Is familiar with all policies and procedures, house rules, fire, security and emergency procedures as well as all checklists pertaining to the position.


**Qualifications**
* Grade 12 or equivalent
* A Hospitality Management qualification is a strong recommendation.
* Previous Experience in Reservations required.
* Proficiency in English (Verbal, Written, Reading)
* Computer literate in Microsoft Window applications required.
* Proven abilities in developing and nurturing interpersonal relationships with guests, colleagues and suppliers.
* Demonstrated experience using:
+ Opera Property Management System
+ Microsoft Office Suite to at least Intermediate level
+ Previous experience on TARS would be advantageous.
+ Dine plan experience would be advantageous

* Above average Numerical skills
* Above average ability to communicate at all levels of the organization.
* Previous customer service\-related experience required.
* Self‑motivated, with the ability to make effective decisions.
* Demonstrates initiative, and the ability to work with minimal supervision.
* Ability to maintain high service levels under pressure.
* Ability to consistently stand and walk through\-out shift.


 Additional Information
   

  

**EMPLOYMENT EQUITY**
 We as a company are committed to diversity and inclusivity. Our Employment Equity Plan and Targets will be considered during the recruitment process. We welcome applications from individuals with disabilities and diverse backgrounds.

F&B and Reservations Agent

Part- Time, Reception administrative role.In Busy & Noisy Gym.Couple nights a week 13:45 - 20:00/20:30Some Fridays 13:45 - 17:30Some saturdays Sat 07:45- 12:00Friendly & ConfidentSelf MotivatedOutgoing personality, (must not be afraid to talk to new people all the time).Good Communication & Excellent people skills is a mustDiplomacy in handling difficult clientsQuick learnerThink on your feetRequirements:Own transportStay in or Close to woodstock. (cape town)MatricComputer Literate(word, excel …

Reception Admin

Minimum Requirements Recognised Hospitality qualification preferred - Minimum 1 to 2 years' experience as a Receptionist within a 4 or 5-star hotel environment - Proficiency in Opera PMS is essential - Proficiency in Microsoft Office - Well presented with a professional and confident manner - Excellent verbal and written communication skills - Professional telephone and email etiquette - Strong organisational and planning skills - Good financial acumen and cash handling ability - Ability to mul…

Hotel Front Office Receptionist

* Relief Reception and Cashier when required in a professional manner


* Ensure accurate filing of customer invoices (debtors account) timeously


* Assist with accurate cycle counting when required as part of the **inventory auditing procedure**


* Organize and consolidate month end statements for posting. Tabulates and posts data in record books


* Compiles and maintains records of business transactions and office activities in the store, performs variety of following or similar clerical duties and utilizing knowledge of systems or procedures: Copies data and compiles records and reports


* Ensures that all documents are completed and submitted timeously relating to the on\-boarding of all new employees


* Skills Development and EE reporting: Assist the Store Accountant with all the administration relating to skills development and employment equity reporting


* Maintain Personnel Files and Administrative functions: Maintain accurate Personnel files and records, including the sorting of leave forms and the administration and reporting of WCA claims and the issuing and documentation of disciplinary action administration


* Recruitment administration: Assistance regarding recruitment administration and job advertising when required


* Capturing GRN's / CVR's into system: Captures GRN’s/CVR’s accurately. Prepares, issues, and sends out receipts, bills, policies, statements, and checks


* Capture Invoices: Matching GRN's to invoices captured


* Processing of CVR's: Processing of CVR's efficiently in case of incorrect quantities received, price differences and damaged goods returned


* Accurately and timeously reconciles creditors to supplier statements


* Investigating variances i.e. price / quantity differences etc and provide outcome of investigation to the management


* Resolving queries with suppliers in a professional manner accurately and efficiently


* Filing of documents: Filing of unpaid matched GRN / delivery note / order / buy out details


* To uphold and promote the company values and culture

  

* Grade 12
* Business Management N4 \- N6
* Human Resources N4 \- N6
* 3 years general administration duties

Admin Clerk - TimberCity Montague Gardens

 NOW HIRING | SPA RECEPTIONIST   Luxury Hotel | Cape Town, Western Cape  Market Related A luxury hotel in Cape Town is looking for a polished and guest-focused Spa Receptionist to join its award-winning spa team. This is an excellent opportunity for someone with a passion for wellness, exceptional service and creating memorable guest experiences. Requirements: • Previous experience in a spa, hotel or luxury hospitality reception role • Excellent communication and guest service skills • Professi…

Spa Receptionist - Luxury Hotel - Cape Town | Mm

The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of guest service to our guests while maintaining their dignity and integrity. Our staff are our everything!
   

  

**WHY WORK FOR US?**
 Our staff love coming to work as they feel respected, appreciated, heard, successful and secure. Imagine a company where managers don’t manage managers, we are all simply doers.
   

  

 Making decisions in regard to our best employees also comes fast, where we recognise talent and reward it quickly through promotions. We don’t need to or want to wait for approval. We recruit on experience but promote on values — the core of which is rigor, disciplined thought and disciplined
   

  

**Description:**
 The Porter is primarily responsible to greet and welcome all guest to the hotel and relieve guests of their luggage on arrival. He/She will ensure the highest standard of hospitality, and that all guest requests are dealt with in a prompt and courteous manner. In addition, the Porter will assist guests with their luggage. He/She will also be responsible for the collection and distribution of post, parcels. He/She will ensure the lobby and forecourt areas are always clean and tidy.
   

  

**Minimum** 
**Requirements:**
* Matric
* Hands on Problem Solving approach and the ability to remain calm under pressure
* Friendly, courteous and service\-orientated
* Ability to work as part of a team, as well as independently
* Effective communication with members of staff as well as Guests of the Hotel
* Honest and trustworthy beyond approach
* Great attention to detail
* Presentable and well spoken
* Team Player who leads by example
* Proactive in approach
* Interpersonal skills


 Please note that relocation costs will be for your own expense should your application be successful and you reside outside of the city where the Hotel is located.

Porter

Because every exceptional stay begins with a warm welcome and a host who truly cares.
   

  

 Perched above the Atlantic Ocean in Bantry Bay, the
 **President Hotel** 
 is one of Cape Town's most loved destinations, where guests return for genuine hospitality, personalised experiences and unforgettable moments. As we continue our journey toward luxury, every guest interaction becomes an opportunity to exceed expectations and create something memorable.
   

  

 We are seeking a
 **warm, engaging and guest\-focused Guest Experience Host** 
 with proven hotel guest relations experience. This is a role for someone who loves working with people, thrives on creating personalised experiences and takes pride in making every guest feel valued, recognised and at home.
   

  

 If you are passionate about hospitality, confident in handling guest interactions with professionalism and care, and enjoy going the extra mile to create memorable stays, we would love to meet you.
   

  

**Minimum Requirements**
* Minimum 2 years' guest relations or front\-of\-house experience in a 4\- or 5\-star hotel environment
* Diploma or certificate in Hospitality Management advantageous
* Strong knowledge of guest service, VIP hosting and complaint handling
* Proficiency in Opera PMS and Microsoft Office
* Excellent interpersonal and communication skills with a guest\-centric approach
* Well\-presented, professional and confident in interacting with high\-profile guests
* Strong organisational and problem\-solving skills
* Ability to work flexible hours, including evenings, weekends and public holidays
* South African citizen with a valid ID


**Key Responsibilities**
* Act as the main point of contact for guests, ensuring a seamless and personalised arrival\-to\-departure experience
* Anticipate guest needs and provide personalised assistance, recommendations and solutions
* Handle guest queries, feedback and complaints with professionalism, ensuring effective service recovery
* Coordinate special requests, celebrations and VIP arrangements in collaboration with relevant departments
* Maintain excellent knowledge of Cape Town attractions, dining and cultural experiences to enhance guest stays
* Work closely with Front Office, Concierge and F\&B teams to deliver exceptional service across all touchpoints
* Maintain accurate guest profiles and preferences to elevate repeat guest experiences
* Uphold hotel standards, brand values and service excellence in every interaction


**Key Skills**
* Genuine passion for guest service and hospitality
* Strong interpersonal and communication skills
* Attention to detail and personalisation
* Problem\-solving and service recovery
* Organisation and multitasking
* Ability to perform in a fast\-paced, guest\-focused environment


**Why Work With Us**
 At the President Hotel, we believe that memorable experiences are created by people who care. Our team is passionate about delivering exceptional service while building meaningful connections with our guests and with each other.
   

  

 Join us as we continue our journey toward becoming
 **Cape Town's most loved luxury destination** 
**.**

Receptionist Jobs in Cape Town - Page 5

Vacancies (page 5 of 5)