Browse live customer service jobs in Somerset West, Western Cape. Salaries, top employers and how to apply. Updated regularly.

**Spanish Speaking Customer Support Agent**

**Job Description and Duties**

As a Customer Service Agent, you will be the first point of contact for supply and demand\-related

customer support inquiries for our Spanish \-speaking clients. The ideal candidate will be an effective

communicator, an analytical problem solver, and the ability to thrive in a fast\-paced environment.

You will be joining a fantastic multinational team, working alongside Dutch, Portuguese , French, Italian, and English Agents.

**Client Spec:**

UK\-based SaaS client, very dynamic, and fun with a huge emphasis on staff well\-being.

**Responsibilities:**

Manage incoming client contacts and escalations with compassion and proactivity in order to prioritize their needs and provide unique solutions to problems.

Process both client\-generated and internally generated service request tickets within specified delivery times.

Administrative support to certify client details and alter any incorrect information within our stakeholder’s client database.

Flexibility to take on additional tasks as directed by Team Leader.

**Requirements:**

Qualifications \& Experience

Minimum 1\-2 years of experience in customer support or client\-facing roles, preferably in a multinational environment.

**Required Language Thresholds:**

Spanish (Level C1/C2\)

English (Level B2\)

The position is in office.

Office location: Somerset West, Western Cape

Working Hours: 09:00 \- 18:00 Mon \- Sun (Shift Rotation)

Careers@outsource\-x.com

Job Type: Temporary

Pay: R15 000,00 \- R25 000,00 per month

Experience:

* Customer Support: 2 years (Required)

Language:

* Spanish (Required)

Location:

* Somerset West, Western Cape 7130 (Required)

Work Location: In person

Spanish Support Specialist

Please note preference is given to those in similar industry (i.e flooring, counter tops, slabs, natural stone etc)

Application process is ongoing.

***Duties include but not limited to:***

*Customer Service Skill*

* Assist all clients who walk into the showroom
* Assist clients who phone into the showroom
* Answer and assist web leads

*Time Management and Admin Skill*

* Manage own admin
* Put together quotes to send out to clients

*Sales Skill*

* Do follow ups
* Close deals

*Product Knowledge Skill*

* Advise clients on our products and their suitability for different applications

***Requirements***

* Matric
* Fluency in English
* Exceptional written and verbal communication
* Basic computer literacy \- Outlook, Word, Excel, PowerPoint
* Proactive
* People Person
* Passion for customer service and wanting clients to leave happy
* Passion for closing a deal
* Interest in interior design
* Thrive in a multitasking environment
* Understanding basic concepts of maths

*Advantageous Experience:*

* Construction industry related (tiling, fabrication, flooring, slabs etc)
* Customer centric experience

***Working Hours***

* Monday \- Friday: 8am \- 5pm
* Alternating Saturdays: 8:30am \- 1pm
* (Company shut down period: December)

Job Type: Full\-time

Pay: R9 000,00 \- R12 000,00 per month

Application Question(s):

* Do you have own reliable transport or stay within Strand and surrounding areas?
* Please confirm salary expectation for this role based on our industry experience

Experience:

* flooring, countertops, slabs, natural stone: 1 year (Required)

License/Certification:

* driver license (Preferred)

Work Location: In person

Internal Sales Consultant

**About Deluxe Laser and Spa :** 

At ONLYDELUXE, we don’t just offer treatments. We sell confidence, care, and experience. Our Somerset West branch is seeking a skilled nail technician.

**Role Overview :** 

We’re looking for a **Nail Technician** to join our team. This hybrid role requires a professional who thrives on customer service, has strong organizational skills, and can provide nail treatments of a high standard when needed.

**Key Responsibilities**  
**Nail Technician Duties:**

* Perform manicures, pedicures, and gel polish / soft gel tips applications.
* Maintain cleanliness, hygiene, and equipment sterilization standards.
* Advise clients on aftercare and nail health.
* Step in to assist during peak times or staff absences.

**Requirements :** 

* Nail technician qualification or certification (manicures, pedicures, gel polish).
* Professional appearance and excellent communication skills.
* Strong organizational skills with attention to detail.
* Ability to work flexible hours, including weekends and public holidays
* Passion for the beauty and wellness industry.

**What We Offer :** 

* A supportive and professional work environment.
* Ongoing training and development.
* Competitive salary with incentives.
* Staff discounts on treatments and products.
* The opportunity to grow within a trusted and expanding brand.

**How to Apply :** 

If you’re passionate about client care, organized, and have the creative skill set of a nail technician, we’d love to hear from you!

Please send your **CV and a recent photo** to: **operations@deluxelaser.co.za**

Job Type: Full\-time

Work Location: In person

Somerset West - Nail Technician

### **Job Advert Summary**


We are seeking an experience Parts Driver \& Storeman to join our team at Toyota Somerset West. The ideal candidate will be responsible for managing the movement, storage, and retrieval of parts and materials in our facility as well as additional drivier responsibilities to internal customers of the dealership.This role requires strong organisational skills, attention to detail, and the ability to work effectively in a fast\-paced environment.


**Salary structure:**


* Basic monthly salary
* Provident fund \& Medical aid benefits

### **Minimum Requirements**

* Minimum Grade 12
* Proven experience working in a Automotive Parts environment
* Strong organisational skills with the ability to prioritise tasks and manage time effectively.
* Attention to detail and accuracy in handling parts and materials.
* Ability to work independently with minimal supervision as well as collaborate effectively in a team environment.
* Proficiency in using computerised inventory management systems and basic computer skills.
* Physical ability to lift and move heavy objects and stand for extended periods
* Valid Drivers License

### **Duties and Responsibilities**

* Receive, inspect, and verify incoming parts and materials against purchase orders.
* Properly label, tag, and store parts in designated locations within the warehouse or storage area.
* Maintain accurate inventory records.
* Prepare parts and materials for dispatch, ensuring accuracy and completeness of orders.
* Collaborate with other team members to fulfill orders and meet customer requirements.
* Perform regular inventory counts and assist with cycle counting activities.
* Adhere to all safety procedures and guidelines to ensure a safe working environment
* Deliver a general service to the internal customers of the dealership, by pick\-ups and dropping\-off goods and registering vehicles, while always ensuring vehicles are safe.

Driver & Storeman - Toyota Somerset West

### **Job Advert Summary**


We are seeking a highly motivated and detail\-oriented individual to join our team as a Stock Controller at our Rola Toyota dealership in Somerset West. The successful candidate will play a crucial role in ensuring the efficient and accurate management of our dealership's inventory, as well as assisting in the procurement and distribution of vehicle stock. The individual will also be resonsible for the creditors clerk function.



This is an exciting opportunity for someone with a passion for the automotive industry and experience in administration, logistics, data analysis, and stock control. If you thrive in a fast\-paced environment and are committed to providing exceptional service to our customers, we encourage you to apply for this position.


**Salary structure:**


* Basic monthly salary
* Incentive structure
* Provident fund \& Medical aid benefits

### **Minimum Requirements**

* Previous experience as a stock controller within the automotive industry essential
* Strong analytical skills and attention to detail.
* Proficiency in inventory management software and Microsoft Office Suite.
* Ability to work independently and prioritise tasks in a fast\-paced environment.
* Knowledge of automotive industry trends and terminology imperative
* Strong administrative \& multi\-tasking skills
* Assertiveness \& Supervisory skills required
* Basic accounting knowledge
* Must be able to perform under pressure
* Excellent communication and interpersonal skills.
* Willingness to work alternative Saturdays.

### **Duties and Responsibilities**

* Maintain accurate records of vehicle inventory, including tracking arrivals, departures, and location.
* Conduct regular audits to verify inventory accuracy and reconcile discrepancies.
* Co\-ordinate with sales, and finance departments to ensure timely and efficient processing of vehicle transactions.
* Collaborate with vendors and suppliers to facilitate the procurement of vehicles and parts as needed.
* Implement and maintain effective stock control procedures to optimise inventory management processes.
* Provide support during physical inventory counts and reconcile inventory variances
* Vehicle Invoicing \& Creditors processing
* Relief Key Control function as required

Stock Controller - Rola Toyota Somerset West

**FURNITURE SALESPERSON** 

We are currently seeking to employ an experienced furniture salesperson for our Somerset West branch.

**Successful candidate will be responsible for:** 

* Assisting walk in customers
* Assisting customers over the phone
* Liaising with customers during and after the sale
* Invoicing
* Liaising with warehouses for stock and deliveries
* Stock take
* Merchandising
* Assist customers with complaints and queries
* Assist the service department when needed
* Liaising with suppliers and buyers regarding stock and special orders.

**Requirements:** 

* Retail experience as salesperson in the furniture industry
* Matric / Grade 12 certificate
* Clear criminal record
* South African citizen / Permanent South African Resident
* Reside in/or near the area
* Reliable transports (public transport will be accepted, if reliable)
* Must be prepared to work weekends and public holidays

Should you be interested, please apply via Indeed.

NB! Only short\-listed candidates will be contacted.

Job Type: Full\-time

Work Location: In person

Furniture Salesperson

**Job Title: Online Sales Executive**

Futurama, a leading retailer in the hunting and outdoor industry, is looking for a driven and experienced Online Sales Executive to join our team. This is a senior\-level position focused on growing our online sales while ensuring all related administrative processes run smoothly.

We’re looking for someone with a strong background in e\-commerce, a passion for customer service, and a results\-driven mindset.

At Futurama, we are known for delivering expert advice and top\-tier service across a wide range of products, including Night Vision, Shooting Optics, Sport Optics, Astronomy, Air Rifles, Renewable Energy solutions, and more. The ideal candidate will bring professionalism, integrity, and a genuine interest in these categories.

**Position Details**

**Location:**  
Futurama Head Office – Somerset West, Western Cape

**Purpose of the Role:**  
To increase online sales performance, manage all related admin functions, and provide excellent customer support, contributing to the continued growth of our e\-commerce operations.

**Key Responsibilities**

* Plan and execute strategies to grow online revenue
* Handle all sales\-related administration, including order processing and customer communication
* Maintain and manage product listings, pricing, promotions, and stock levels
* Deliver high\-quality customer service by assisting with queries, resolving issues, and offering product guidance
* Work closely with internal teams to ensure a smooth and consistent online customer experience
* Track and evaluate sales performance to identify opportunities for improvement
* Keep up to date with e\-commerce trends and apply best practices
* Assist with annual stock takes and ongoing inventory management

**Requirements**

* At least 5 years’ experience in online sales with a proven track record
* Strong experience working with e\-commerce platforms and online retail systems
* Knowledge or experience in our product categories will be beneficial
* Matric is essential; a qualification in Business, Marketing, or a related field is advantageous
* Fluent in English and Afrikaans
* Strong communication skills (written and verbal)
* Good analytical thinking and problem\-solving ability
* Interest in outdoor activities such as hunting, camping, or similar

**What We Offer**

* Competitive salary package with uncapped commission potential
* Dynamic and energetic work environment
* Opportunities for growth and development within a fast\-growing business

**Starting Salary:** Range R8,000 to R10,000 per month \+ uncapped commission

**Working Hours**

* Monday to Friday
* 08:00 – 17:00
* Office\-based role (full\-time)

**Location Requirement**

Applicants must be able to travel to Somerset West daily or be willing to relocate before starting.

**How to Apply**

***Please send through your CV along with a recent photo to apply for this position.***

**Commission Structure based on GP Excl VAT.**

* R0 \- R29 999: 0%
* R30 000 \- R59 999: 3%
* R60 000 – R99 999: 6%
* R100 000 – R139 999: 8\.5%
* R140 000 \- R199 999 11%
* **R200,000\+: 12\.5%**

Job Type: Full\-time

Pay: R8 000,00 \- R10 000,00 per month

Work Location: In person

Online Sales Executive at Futurama Head Office

### **Job Advert Summary**


Join Woolworths as a Customer Assistant at our Customer Service Desk, where you will deliver exceptional service by efficiently handling all customer transactions. Located within our vibrant Corporate Stores, this role offers the opportunity to engage directly with customers, ensuring their needs are met with professionalism and care. You'll be responsible for greeting customers warmly, resolving queries, managing till operations accurately, and maintaining stock control with attention to detail. Woolworths values honesty, reliability, and a strong sense of personal leadership, encouraging teamwork and growth. If you have a Grade 12 or equivalent, retail or service experience, and flexibility to work shifts, apply now to be part of a leading retail brand that invests in your development and rewards your dedication. Experience a workplace committed to customer satisfaction, ethical standards, and continuous improvement.### **Minimum Requirements**


Minimum Requirements: Candidates should possess a Grade 12 certificate or its equivalent at NQF level. Availability and flexibility to work various shifts are essential to meet business needs. Prior experience in retail or customer service environments is preferred to ensure familiarity with customer interaction and transactional processes. Candidates must demonstrate strong communication skills with the ability to engage customers warmly and resolve queries effectively. Basic numeracy and literacy skills are necessary for managing till transactions and documentation accurately. A commitment to honesty, reliability, and adherence to ethical standards is required. The ability to maintain attention to detail, manage stock levels, and apply selling skills will enable success in this role. Candidates should also demonstrate self\-discipline in attendance, dress code, and timekeeping, along with the capacity to work well under pressure.
* Grade 12 certificate or equivalent NQF level qualification
* Availability and flexibility to work varying shifts
* Retail or customer service experience advantageous
* Strong verbal communication and customer engagement skills
* Basic numeracy and literacy for accurate transaction processing
* Demonstrated honesty, reliability, and ethical conduct
* Attention to detail and accuracy in stock and till management
* Ability to apply basic selling techniques and product knowledge
* Self\-discipline in attendance, dress code, and time management
* Capacity to work effectively under pressure and resolve conflicts

### **Duties and Responsibilities**

* Greet customers warmly and acknowledge their needs to deliver exceptional service at the customer service desk.
* Process all till transactions accurately and efficiently, adhering to company policies and resolving payment issues politely.
* Assist customers by addressing queries, complaints, and requests promptly or escalating to management when necessary.
* Apply basic selling techniques, including promoting the Woolworths loyalty card and referring customers to relevant services.
* Maintain effective stock control by accurately completing return to vendor (RTV) and waste dockets, and identifying shrinkage risks.
* Ensure the customer service desk area is clean, hygienic, and well\-stocked with consumables throughout the day.
* Demonstrate product knowledge and uphold store standards by applying established principles and shop\-keeping disciplines.
* Promote a safe shopping environment by reporting suspicious activities and adhering to shrinkage prevention protocols.
* Exhibit personal leadership through disciplined attendance, adherence to dress code, and active participation in team meetings.
* Work effectively under pressure, maintaining professionalism and a customer\-focused approach at all times.

Customer Assistant: Customer Service Desk (SOMERSET MALL S/WEST)

**Job Description**: Waiter/Waitress

**Job Title:** Waiter/Waitress

**Job Summary:**  
We are seeking friendly, professional, and customer\-focused Waiters/Waitresses to provide excellent dining service to our guests. The successful candidate will be responsible for taking orders, serving food and beverages, ensuring customer satisfaction, and maintaining a clean and welcoming dining environment.

**Key Responsibilities:**

* Greet and welcome guests in a friendly and professional manner.
* Present menus, explain menu items, and make recommendations when requested.
* Take accurate food and beverage orders and communicate them promptly to the kitchen and bar.
* Serve food and beverages efficiently while ensuring presentation and quality standards are maintained.
* Check on guests during their meal to ensure satisfaction and respond promptly to requests.
* Clear and reset tables in preparation for new guests.
* Prepare and present bills, process payments, and provide accurate change or receipts.
* Maintain cleanliness and organization of the dining area, service stations, and equipment.
* Follow food safety, hygiene, and health and safety regulations at all times.
* Work collaboratively with kitchen and bar staff to ensure efficient service.
* Handle customer concerns or complaints professionally and escalate issues when necessary.
* Assist with opening and closing duties, including setting up and cleaning service areas.

**Qualifications and Skills:**

* Previous experience in a restaurant or hospitality environment is essential.
* Excellent customer service and communication skills.
* Ability to work efficiently in a fast\-paced environment.
* Strong teamwork and interpersonal skills.
* Good attention to detail and organizational skills.
* Professional appearance and positive attitude.
* Ability to stand and walk for extended periods and carry trays safely.
* Willingness to work flexible hours, including evenings, weekends, and public holidays.
* Must be South African or have valid work documentation to work in South Africa

Work Location: In person

Waiter/Barista

Faircape Health **Heritage Manor** is a premium Healthcare Centre located within a luxury retirement village in **Somerset West**, providing high\-quality care to residents and patients requiring short\-term, long\-term, dementia, respite, and palliative care within a secure and compassionate environment.


We are seeking a **Locum Post Basic Pharmacist** to provide relief cover for our permanent pharmacy team during periods of leave. This role plays an important part in ensuring continuity of pharmaceutical services and maintaining the highest standards of medication management and patient care during staff leave periods.


The successful candidate will work closely with the Responsible Pharmacist and broader multidisciplinary team to support the safe, accurate, and efficient delivery of pharmacy services within our healthcare facility.

### **Key Responsibilities**

**Prescription Preparation \& Dispensing**

* Interpret and prepare prescriptions accurately.
* Repackage and distribute medication.
* Order medicines and scheduled substances as directed by the Responsible Pharmacist.
* Prepare, label, and dispense medication in accordance with pharmacist\-approved prescriptions.
* Assist with medication distribution to the healthcare facility.

**Stock Control \& Inventory Management**

* Manage and monitor ward stock and emergency trolley supplies together with the Stock Controller and Administration Manager.
* Replenish emergency trolley and ward cupboard stock as required.
* Conduct weekly and monthly stock takes, reconcile physical stock with system records, and report discrepancies to the Responsible Pharmacist.

**Billing \& Administration**

* Process medication and consumable billing through Clinic Manager.
* Submit medical aid claims via Propharm when required.
* Maintain accurate pharmacy records and documentation in line with regulatory requirements.

### **Requirements**

**Qualifications \& Registration**

* Post Basic Pharmacist qualification.
* Registered with the South African Pharmacy Council (SAPC).

**Experience**

* Previous hospital or healthcare pharmacy experience will be advantageous.
* Experience with blister packaging will be advantageous.
* Previous experience using Propharm and Clinic Manager will be advantageous.

### **Skills \& Attributes**

* Excellent communication and customer service skills.
* Sound knowledge of pharmaceutical terminology and medications.
* Ability to accurately dispense medication under supervision.
* Strong attention to detail and organisational skills.
* Ability to maintain confidentiality.
* Proficient in pharmacy software and computer systems.
* Good understanding of pharmaceutical regulations and procedures.
* Team player with strong problem\-solving skills.
* Adaptable with a willingness to learn.

### **Specific Requirements**

* Clear health record.
* Clear criminal record.
* Clear credit record.
* Written references.

### **Working Hours:**


Monday to Friday, 08h30 – 17h30, weekends from 11h00 – 14h00\.

**Should you not receive a response within four weeks of applying, please consider your application unsuccessful.**

Locum Post Basic Pharmacist

Sorbet Waterstone is looking for a vibrant and professional Front Desk Coordinator that will be responsible for greeting and welcoming guests, providing exceptional customer service and assisting with the daily administrative duties of the front desk.

**ESSENTIAL DUTIES AND RESPONSIBILITIES:**

\- Greet guests as they arrive and direct them to the appropriate areas in salon.

\- Answer incoming Calls, Emails, WhatsApp messages and make bookings accordingly.

\- Weekly and Monthly Stock take.

\- Weekly Hygiene Checks.

\- Perform Cash up, opening and closing of salon.

\- Resolve any guest complaints or issues promptly and effectively.

\- Administrative duties

\- Manage guest bookings on system.

\- Collaborate with Nail Technicians and Therapist to ensure a smooth visit at the salon for the customer.

\- Maintain a clean, organized and professional work environment.

\- Provide excellent customer care and service at all times.

**QUALIFICATIONS:**

\- High School Diploma or equivalent required.

\- At least 1 \- 2 years of prior salon and customer service experience.

\- Proficient in Microsoft Office (Word, Excel, Outlook)

\- Excellent communication and interpersonal skills.

\- Able to work weekends and Public Holidays.

\- Strong attention to detail and ability to multitask.

\- Positive attitude and strong work ethic.

\- Ability to maintain a calm and professional demeanor in stressful situations.

\- Basic Mathematical skills.

Send detailed CV to burnese@sorbet.co.za

Job Type: Full\-time

Work Location: In person

Front Desk Coordinator - Sorbet Waterstone

Closing Date 2026/06/29
   

  

 Reference Number WWL260624\-31
   

  

 Job Title Customer Assistant: Tills/Foods (Waterstone S/West)
   

  

 Job Type Full Time
   

  

 Business Unit Store Selling Operations
   

  

 Location \- Country South Africa
   

  

 Location \- Province Western Cape
   

  

 Location \- Town / City WATERSTONE S/WEST
   

  

 Location Description Strand, Sir Lowrys Pass, Somerset West, Khayelitsha, Macassar, Eersteriver
   

  

 Minimum Education Level Grade 12 \| National Certificate
   

  

 Job Advert Summary Join Woolworths as a Customer Assistant: Tills and become a vital part of our Corporate Stores team. Located in various vibrant store locations, this role offers the chance to deliver exceptional customer service at till points, creating positive shopping experiences. As a Customer Assistant, you will greet customers warmly, process transactions accurately, promote Woolworths loyalty programs, and offer additional services like utility bill payments. Your attention to detail and product knowledge will help maintain store standards and minimise shrinkage. Woolworths values honesty, reliability, and teamwork, providing a supportive environment with opportunities for growth. Flexible shift availability and a commitment to customer satisfaction are key. If you have Grade 12 or equivalent, basic selling skills, and a passion for outstanding service, Woolworths is the perfect place to build your retail career. Apply today and be part of a trusted brand that cares about its customers and employees alike.
   

  

**Minimum Requirements**
* Minimum education level of Grade 12 or equivalent NQF qualification.
* Basic selling skills with the ability to promote loyalty programs and services.
* Strong customer service orientation, demonstrating friendliness and effective communication.
* Ability to accurately process till transactions and handle various payment methods.
* Attention to detail to ensure pricing accuracy and maintain store standards.
* Effective organisational skills to maintain a clean, safe, and orderly till point.
* Reliable and honest, with a commitment to reducing shrinkage and reporting irregularities.
* Ability to remain calm under pressure and manage time effectively during shifts.
* Basic product knowledge to assist customers and support promotional events.
* Flexibility to work varied shifts and a willingness to be a proactive team member.


 Duties and Responsibilities
   

  

* Greet customers warmly, ensuring a positive and friendly shopping experience at all till points.
* Accurately process all till transactions in accordance with company policies, including various payment methods.
* Promote Woolworths loyalty programs and additional services such as utility bill payments and airtime sales.
* Maintain a clean, safe, and well\-organised till area adhering to all shopkeeping disciplines.
* Ensure pricing accuracy by carefully checking scanned items against shelf tickets and resolving discrepancies.
* Minimise shrinkage by adhering to loss prevention procedures and promptly reporting any irregularities or suspicious activity.
* Demonstrate basic product knowledge to assist customers and support promotional events and special store campaigns.
* Remain calm and efficient under pressure, managing time effectively during busy periods to maintain smooth operations.
* Exhibit honesty, reliability, and professionalism in all interactions, while contributing positively to a supportive team environment.
* Attend team meetings and comply with company policies regarding attendance, dress code, and hygiene standards.

Customer Service Jobs in Somerset West - Page 2

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