Browse live customer service jobs in Roodepoort, Gauteng. Salaries, top employers and how to apply. Updated regularly.

We are looking for a highly organised **Reservationist** who will be responsible for handling all guest inquiries, booking reservations, and ensuring a seamless reservation process to enhance guest satisfaction and maximize occupancy and revenue, while satisfying the guests expectation

**Duties \& Responsibilities**

* Ensure you are fully aware of all tariffs, facilities, current activities and specials within the hotel Receive and process incoming reservation requests by phone, email, online booking platforms, or in person.
* Confirm and update existing reservations, ensuring accurate guest information (e.g., names, contact details, arrival/departure dates, special requests).
* Update traces with special occasions and special dietaries and requirements
* Ensure all dinner and lunch reservations are on Apex.
* Ensure all spa reservations are noted correctly on Apex
* Monitor daily reservations and availability, ensuring maximum occupancy without overbooking.
* Ensure all traces are updated on the System to coordinate with the front office and housekeeping to align room inventory and guest expectations.
* Provide courteous and efficient service to prospective and returning guests.
* Answer questions about room types, rates, amenities, packages, promotions, and hotel services.
* Handle special requests (e.g., early check\-in, late check\-out, accessible rooms, group
* Provide courteous and efficient service to prospective and returning guests.
* Answer questions about room types, rates, amenities, packages, promotions, and hotel services. Handle special requests (e.g., early check\-in, late check\-out, accessible rooms, group reservations) Resolve reservation issues or discrepancies promptly and professionally.
* Maintain an up\-to\-date knowledge of hotel services, promotions, and local attractions to assist guests effectively.
* Perform cold calling on leads and enquries provided by the Social Media Manager

**Requirements:**

* Grade 12
* At least 2–3 years of experience as a reservations manager, front desk manager, or customer service manager within the hospitality industry preferred.
* In\-depth understanding of hotel/lodge operations and service workflows across multiple departments.
* Familiarity with 4\-star or luxury hospitality standards and what is required to deliver an exceptional guest experience
* Presentable appearance
* Excellent verbal and written communication skills.
* Strong organizational and time management abilities
* High level of attention to detail.
* Ability to remain calm and courteous under pressure.
* Multilingual abilities is a plus.

Job Types: Full\-time, Temp to perm

Work Location: In person

Reservationist

**Sales Representative – Telecommunications, Insurance \& Advertising**

**Location:** Roodepoort, Gauteng  
**Job Type:** Full\-Time (Independent)  
**Salary:** From R4,000 per month \+ Uncapped Commission

**About the Role**

We are looking for ambitious, target\-driven Sales Representatives to join our growing team in Roodepoort.

This is a **strictly office\-based** role where you will sell a range of **telecommunications, insurance, and advertising solutions** to new and existing customers. If you enjoy speaking to people, achieving targets, and earning commission, we'd like to hear from you.

**Responsibilities**

* Make outbound sales calls to prospective customers.
* Convert company\-provided leads into sales.
* Generate new business through prospecting, referrals, and follow\-ups.
* Promote and sell telecommunications, insurance, and advertising products and services.
* Build and manage a strong sales pipeline.
* Accurately capture customer information and sales activity.
* Handle objections professionally and confidently.
* Meet, exceed daily and monthly sales targets.
* Deliver excellent customer service.

**Minimum Requirements**

* Matric (Grade 12\).
* Minimum of 2 years' sales experience.
* Experience in **telecommunications, insurance, advertising, call centre, or direct sales** is highly advantageous.
* Strong communication and negotiation skills.
* Professional telephone etiquette.
* Computer literate.
* Self\-motivated, confident, and target\-driven.
* Ability to work well independently and as part of a team.

**What We Offer**

* Basic salary from **R4,000 per month**.
* Uncapped commission structure.
* Performance incentives.
* Ongoing sales coaching and development.
* Career growth opportunities into senior sales and leadership roles.

**Work Environment**

* Strictly office\-based in **Roodepoort**.
* Fast\-paced, high\-performance sales environment.
* High outbound call volumes.
* Performance\-driven culture with excellent earning potential.

**How to Apply**

Please submit:

* Your updated CV; and
* Either a **30–60 second video** or **voice note** introducing yourself.

Tell us:

* Who you are.
* Your sales experience.
* Why you're a great salesperson.
* Why we should hire you.

**Bonus:** Sell us any product or service in 15 seconds—we're looking for confidence, communication skills, and the ability to close.

**Apply via:**

**WhatsApp:** \+27 (82\) 821\-0357

**Email:** work@ziyahfs.co.za

Pay: From R4 000,00 per month

Ability to commute/relocate:

* Roodepoort, Gauteng: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: In person

Sales Representative – Telecommunications, Insurance & Advertising

1\. Provide customers with orders  

2\. Assist with loading and offloading of Vehicles  

3\. Pack yard stock items  

4\. Cleaning and Safekeeping of vehicles  

5\. Provide assistance to customers and suppliers  

6\. Complete Wash Bay activities  

7\. Customer Service  

8\. To uphold and promote the company values and culture


  

* Grade 12
* Product knowledge

General Assistant (FTC) - TimberCity Roodepoort

Are you confident, driven, and eager to build a career in the BPO industry? We are looking for enthusiastic individuals to join our USA Call Center Learnership Programme, where you'll receive training while gaining valuable hands\-on experience supporting international customers.


This is an excellent opportunity for candidates looking to kick\-start a career in customer service, sales, and contact center operations.


**Minimum Requirements:**


* Grade 12 (Matric)
* Excellent spoken and written English
* Clear, neutral telephone voice
* Strong communication and interpersonal skills
* Customer\-focused with a positive attitude
* Willing to work USA shifts, including evenings, weekends, and public holidays where required
* 3\-6 months BPO experience in a call center
* Basic computer literacy (MS Word, Excel, Outlook)
* Currently unemployed


**What You'll Learn:**


* Customer Service Excellence
* Effective Communication
* Sales and Objection Handling
* CRM and Contact Centre Systems
* Professional Workplace Skills
* Working in an International BPO Environment


**What We Offer:**


* Monthly stipend
* Practical workplace experience
* Coaching and mentorship
* 12\-Month Learnership


If you're passionate about call center work and ready to launch your career in the international BPO industry, we'd love to hear from you.


*All suitably qualified applicants will be considered based on their qualifications, experience, and the competencies relevant to the role. We do not discriminate on the basis of race, gender, age, disability, religion, sexual orientation, or any other characteristic protected under applicable law.*  

  

*REDIAL BPO will never request any form of payment—whether for applications, interviews, or job placements—from applicants. If you are ever asked for payment as part of a recruitment process claiming to be from REDIAL BPO, please treat it as fraudulent and report it to us immediately.*

Call-center Learnership Programme – 2026/2027

***Recruitment Consultant (USA Market)***


***\*\*\*Fully Onsite\*\*\****

  

An innovative and proactive professional with a positive, solution\-oriented mindset, playing a pivotal role in sourcing, attracting, and placing veterinary talent in clinics across the country. Dedicated to delivering exceptional service by building strong relationships with both clients and candidates, ensuring the highest levels of quality, satisfaction, and successful long\-term placements. Committed to understanding staffing needs, identifying top talent, and creating seamless recruitment experiences that drive positive outcomes for all stakeholders.


***Key Duties \& Responsibilities:***


**Candidate Sourcing:** Identify, attract, and engage qualified veterinary professionals for relief (per diem/locum) and permanent opportunities through various sourcing channels, including LinkedIn, Facebook, indeed, job boards, referrals, and internal databases.


**Talent Pipeline Development:** Proactively source and connect with prospective candidates through cold calling, networking, and relationship\-building activities to maintain a strong and active talent pipeline


* **Candidate Screening \& Assessment:** Conduct comprehensive candidate screenings, interviews, and evaluations to ensure alignment with client requirements, organizational culture, and role expectations.
* **Recruitment Process Improvement:** Identify opportunities to enhance recruitment strategies, workflows, and best practices to improve efficiency, candidate experience, and hiring outcomes.
* **Market Intelligence:** Stay informed on industry trends, labor market conditions, compensation benchmarks, and competitor activity to support effective recruitment strategies.

* **Veterinary Industry Knowledge:** Continuously develop expertise in veterinary terminology, career paths, staffing challenges, and industry developments to better support clients and candidates.

* **Advertising \& Employer Branding:** Assist in the creation and execution of recruitment marketing and advertising campaigns to increase brand visibility and attract high\-quality talent.


**Relationship Management:** Build and maintain strong relationships with candidates, clients, industry professionals, and referral sources to deliver exceptional customer service and generate new business opportunities.
* **Data \& System Management:** Maintain accurate candidate records, recruitment activity updates, and placement information within the Applicant Tracking System (ATS) and other recruitment platforms.
* **General Support:** Perform additional duties and responsibilities as assigned to support recruitment objectives and business needs.
* ### ***Required Skills \& Abilities***


	+ **Recruitment Expertise:** Strong understanding of full\-cycle recruitment processes, including sourcing, screening, interviewing, talent pipelining, and candidate placement.
	+ **Organizational Skills:** Exceptional organizational, multitasking, and time management abilities with the capacity to manage multiple requisitions and priorities simultaneously.
	+ **Communication Skills:** Excellent verbal and written communication skills, with the ability to build rapport and effectively engage with candidates, clients, and internal stakeholders.
	+ **Sourcing \& Outreach Proficiency:** Proven ability to conduct cold calling, candidate outreach, and talent acquisition activities using advanced sourcing techniques and recruitment platforms.
	+ **Negotiation Skills:** Strong negotiation and influencing abilities, particularly in managing compensation discussions and securing successful placements.
	+ **Analytical Thinking:** Ability to analyze recruitment metrics, market trends, candidate data, and hiring needs to support effective decision\-making.
	+ **Relationship Building:** Skilled at developing and maintaining professional relationships with candidates, clients, industry contacts, and referral networks.
	+ **Self\-Motivation:** Highly motivated, results\-driven, and capable of working independently while maintaining a proactive and solution\-oriented approach.
	+ **Growth Mindset:** Demonstrates a commitment to continuous learning, professional development, and process improvement.
	+ **Collaboration:** Strong team\-player mentality with the ability to work effectively in a collaborative, fast\-paced environment.
	+ **Technical Proficiency:** Experience utilizing Applicant Tracking Systems (ATS), CRM platforms, job boards, and Microsoft Office applications.
	+ **Social Media Knowledge:** Experience leveraging social media platforms such as LinkedIn, Facebook, and other digital channels for sourcing and employer branding is highly desirable.
	+ **Adaptability:** Ability to thrive in a dynamic environment, adapt to changing priorities, and embrace new recruitment strategies and technologies.
	+ **Customer Service Orientation:** Passion for delivering an exceptional candidate and client experience through responsiveness, professionalism, and relationship management.
* ### ***Education \& Experience***


	+ **5\+ years of recruitment experience** required, preferably within healthcare, veterinary, staffing, or a related industry OR Vetenerian background
	+ Experience managing a **full recruitment desk**, including candidate sourcing, screening, interviewing, placement, and client relationship management, is highly preferred.
	+ Demonstrated success in conducting high\-volume recruiting activities, cold calling, and talent pipeline development.
	+ Experience utilizing Applicant Tracking Systems (ATS), CRM tools, job boards, and sourcing platforms such as LinkedIn, indeed, and Facebook.
	+ Familiarity with compensation discussions, offer negotiations, and candidate relationship management is preferred.
	+ **Bachelor's degree preferred** in Business Administration, Marketing, Management, Communications, Human Resources, or a related field.
	+ An equivalent combination of education, training, and relevant professional experience may be considered in lieu of a degree.
	+ Experience working in a fast\-paced, metrics\-driven environment with strong customer service expectations is an asset.***Salary: Market Related***


Apply now, join our team, and be part of a supportive community that values growth, recognizes excellence, and fosters a vibrant work environment!


*All suitably qualified applicants will be considered based on their qualifications, experience, and the competencies relevant to the role. We do not discriminate on the basis of race, gender, age, disability, religion, sexual orientation, or any other characteristic protected under applicable law.*


*REDIAL BPO will never request any form of payment—whether for applications, interviews, or job placements—from applicants. If you are ever asked for payment as part of a recruitment process claiming to be from REDIAL BPO, please treat it as fraudulent and report it to us immediately.*

Recruitment Consultant (USA Market)

**Position: Panel Beater**


We are seeking a skilled Panel Beater to join our team, focusing on vehicle body repair and restoration. In this role, technical expertise assesses damage, perform repairs, and ensure high\-quality finishes, contributing significantly to customer satisfaction and vehicle safety.

 **Qualifications and Requirements:**

* School Qualification (Grade 10\-12\).
* Certification in automotive body repair or a related field will be an added advantage.
* 5 years and more experience in panel beating, chassis repairs, and spray painting.
* Experience with modern vehicle materials, including aluminium and composite panels.
* Knowledge of automotive painting techniques and processes.
* Familiarity with health and safety regulations specific to the automotive repair industry.
* Proven track record in panel beating or a similar automotive repair role.
* Demonstrable experience in metalworking, welding, and body repair techniques.
* Proficiency in using hand tools, power tools, and specialized equipment related to vehicle repair.
* Strong problem\-solving skills and attention to detail, with a commitment to delivering high\-quality workmanship.
* Excellent communication skills, both verbal and written, to effectively liaise with team members and clients.
* Clear Criminal Record
* Valid Driver's License.
* Own reliable transport.

 **Key Responsibilities ( Not totally inclusive):**

* Assess the extent of damage to vehicles and recommend appropriate repair solutions.
* Carry out repair work on vehicle body panels using various tools and techniques, including metal shaping and welding.
* Remove and replace damaged panels, ensuring expert craftsmanship and attention to detail.
* Prepare surfaces for painting by sanding and priming, ensuring optimal conditions for a perfect finish.
* Collaborate with automotive technicians and painters to ensure seamless workflow and quality results.
* Maintain tools and work areas in a clean and safe condition, adhering to health and safety regulations.
* Complete all necessary documentation related to repairs and parts used, ensuring accurate record\-keeping.
* Stay abreast of industry trends and advancements in repair techniques to continuously enhance skills.

 ***We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.*** ***Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.*** ***Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.***

Panel Beater

Introduction Must be a qualified Nurse. Permanent Position. We are seeking a qualified or currently studying Nurse to join our team in a patient support and coordination role. The successful candidate will handle inbound communications from patients, providers, and facilities, assist with care coordination, retrieve records, and utilize an Electronic Health Record (EHR) system as required. This role is ideal for a compassionate healthcare professional with strong communication skills and clinic…

Qualified Nurse - Customer Service Associate

Introduction Our clinet is looking for a Customer Service Clerk that is passionate about delivering professional, efficient and high-quality assistance from the beginning to end. Fast paced environment and candidates need to have the following personal attibutes. A positive, energetic, and enthusiastic individual. Strong customer-focused mindset with a commitment to service excellence. Highly adaptable and able to perform effectively in a dynamic environment with excellent administrative and or…

Customer Service Clerk

**Primary purpose of the job:**  

To assist and engage the Centre Manager as well as support the property managers in the planning, management and monitoring of all aspects related to the management of the portfolio and inspection of work to ensure that quality standards are maintained or improved. Also, to ensure strong customer relationships are built and expectations are met and managed.  

  

**Key Performance Areas (KPA’s):**  

  

* To assist the Centre Manager and Portfolio Facilities Manager in all aspects of site facilities.
* Coordinate all maintenance service and repairs pertaining to building and related equipment.
* To plan and oversee refurbishment projects within timescales and budgets.
* Plan co\-ordinate and manage facilities resources and operations as required.
* Organise and control service maintenance agreements.
* Maintains accurate records with regard to weekly/monthly/annual inspection of equipment and general preventative maintenance.
* Work with procurement to source best value and look for opportunities to implement cost savings.
* Work with the Centre Manager and the Portfolio Facilities Manager with managing and effective controlling of the general and preventive maintenance program.
* Assist and monitor the tenant instillation process for new and renewed tenant leases.
* Assist and monitor all contracted services and vendor suppliers, obtain quotations and prepare work orders.
* Co\-ordinate works with the Centre Manager and the Portfolio Facilities Manager and supervise maintenance employees to insure maximum performance and compliance with all policies and procedures.
* Preparation of documentation for the expense portion of the annual budget/business plan.
* Responsible for assisting in the management of and reporting on the buildings budget.
* Prepare back\-up information for operational reports with the assistance of the Centre Manager and the Portfolio Facilities Manager.
* Assist the Centre Manager and the Portfolio Facilities Manager and the Property Manager as needed.
* Responsible for all other duties as assigned by the Centre Manager and the Portfolio Facilities Manager.
* To undertake any other duties as may be required by the level of the post, and as required by the Head of Facilities and Senior Management.
* The post holder will ensure compliance with all health and safety requirements.

  

**Job Requirements:**  

  

Education  

* Grade 12
* Building\-related trade certificate (essential)
* Further Education qualification in Facilities Management or related field (desirable)

  

Relevant Experience  

* Minimum 2 years industry experience required in Facilities Management with management and technical emphasis (essential)
* Knowledge of MDA (essential)

  

Skills Required:  

* Oral and Written communication and interpersonal skills (essential)
* Ability to work as part of a team.
* A flexible approach to work.
* Attention to detail.
* Ability to prioritise own workload to meet deadlines.

  

Knowledge:  

* An understanding of Customer Care.
* An understanding of Health and Safety issues.
* Ability to analyze facts and exercise sound judgment in arriving at conclusions.
* Ability to develop long\-term plans and programs and to evaluate work accomplishments.
* Ability to read and interpret documents
* Ability to define problems, collects data, establish facts, and draw valid conclusions.
* Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
* Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
* Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality.
* Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision\-making process;
* Ability to define problems, collects data, establish facts, and draw valid conclusions.
* Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
* Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
* Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality.
* Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision\-making process;


Makes timely decisions.  

* Prioritizes and plans work activities; Uses time efficiently; Organizes or schedules other people and their tasks.
* Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments

  

**Competency Requirements:**  

Essential  

* Deciding and Initiating Action
* Planning and Organising
* Leading and Supervising
* Following Instructions and Procedures
* Persuading and Influencing
* Delivering Results and Meeting Customer Expectations
* Applying Expertise and Technology

  

Desirable  

* Entrepreneurial and Commercial Thinking
* Analysing
* Presenting and Communicating Information
* Learning and Researching
* Coping with Pressures and Setbacks

  

Other  

* Demonstrate leadership skills and a willingness to grow and learn new skill sets.

Customer Service Jobs in Roodepoort - Page 2

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