Browse live customer service jobs in Randburg, Gauteng. Salaries, top employers and how to apply. Updated regularly.

* Making appointments for the Financial Advisor.
* Must be target driven.
* Reliable transportation needed.
* Insurance / sales experience preferred.
* Must be able to speak well over the phone.
* General administrative knowledge.
* Unlimited earning and growth potential within the company.
* Preferably based in Randburg.

Job Type: Full\-time

Pay: R6 000,00 \- R8 000,00 per month

Experience:

* Marketing and sales: 2 years (Preferred)

Work Location: In person

Appointment Setter

**Cool Ideas, leading ISP in** **Johannesburg requires an Customer Service Analyst to join our team**

**Job Description \& Key Responsibilities****:**

* Provide first\-line technical support and troubleshooting for customers
* Log, manage, and track faults with fibre line providers and third\-party vendors
* Handle incoming customer calls, assisting with technical and general service\-related queries
* Follow up on existing incidents and service requests to ensure resolution
* Maintain a high first\-time resolution rate and customer satisfaction
* Accurately capture call details and update tickets in the system

**Experience and Knowledge required****:**

* Minimum of 24 months call centre experience
* Minimum of 12 months technical support experience
* At least 12 months’ experience providing technical support within an Internet Service Provider (ISP) environment
* IT\-related qualification (certificate, diploma, or equivalent)
* Basic understanding of networking concepts
* Experience supporting Fibre, LTE, or VoIP services
* Strong communication and customer service skills
* Ability to work shifts, weekends, or public holidays
* Good problem\-solving and analytical skills
* Fluent in English

**Advantageous****:**

* ITIL qualification or working knowledge of ITIL principles
* Experience with ticketing systems (e.g. Zendesk, Remedy, Freshdesk, etc.)

 ***Please note: As part of our recruitment and selection process, shortlisted candidates will be required to complete a psychometric assessment. This assessment is designed to evaluate job\-related competencies and ensure alignment with the requirements of the role. Results will be treated confidentially and used solely for selection purposes in accordance with applicable labour legislation and data protection laws.***

Customer Service Analyst

**Job Description**
===================


Welcome to FNB WesBank FML (Gauteng), the home of the \#changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our talented team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.  

  

As a New Business Marketer (Lend Deal Maker, FML), you will be responsible for new and existing client base within Gauteng region. The successful candidate will be based Gauteng with required regular travel within Gauteng.**Are you someone who can:**

* Source and secure new fleet management and leasing clients across targeted sectors, with a focus on commercial vehicles including trucks, passenger cars, and light delivery vehicles.
* Conduct in\-depth client needs analysis to understand operational requirements, vehicle usage patterns, and cost considerations, then propose tailored leasing and fleet management solutions.
* Drive revenue growth by achieving monthly and annual sales targets for new business acquisition and non\-interest income, including value\-added services such as maintenance, telematics, and fuel management.
* Develop and maintain strong relationships with internal stakeholders (e.g., credit, operations, FNB/RMB bankers, fuel, telematics, procurement, finance, and product teams) and external clients to ensure long\-term partnerships and client satisfaction.
* Stay ahead of market trends and competitor activity in the fleet leasing and mobility space, using insights to refine sales strategies and identify emerging opportunities.
* Robust understanding of financial principles and commercial drivers is essential.
* Must possess solid financial literacy and analytical capability.
* Demonstrated ability to interpret financial data and make sound business decisions.
* Strong grasp of budgeting, cost analysis, and financial forecasting required.
* Financially savvy with the ability to assess profitability and manage cost structures.
* Ensure full compliance with internal governance frameworks, risk protocols, and regulatory requirements related to vehicle leasing and fleet operations.
* Collaborate cross\-functionally with product development, operations, and service delivery teams to ensure seamless onboarding, contract execution, and ongoing fleet support.
* Maintain accurate records and pipeline tracking using CRM tools, and provide regular reporting on sales performance, client engagement, and market feedback.
* Represent WesBank Fleet Management and Leasing at industry events, client meetings, and networking forums to promote brand visibility and thought leadership.

**Skills \& Competencies:**

* Proven ability to negotiate effectively and close high\-value deals.
* Strong financial acumen.
* Exceptional verbal and written communication, with strong presentation skills.
* Strategic and goal\-oriented, with a proactive approach to identifying opportunities.
* Capable of working autonomously while thriving in collaborative team environments.
* Skilled in using CRM platforms and Microsoft Office Suite for sales tracking and reporting.
* Highly driven to achieve results, with a strong sense of accountability.
* Deeply committed to delivering customer\-focused solutions and building lasting relationships.
* Adaptable and resilient under pressure, with the ability to navigate dynamic environments.
* Upholds the highest standards of ethics and professionalism.
* Demonstrates initiative, ownership, and a forward\-thinking mindset.
* Energetic and self\-starting, consistently taking action to drive progress.

**Minimum Qualification:**

* Higher National Diploma in Marketing, Sales, or Business.
* Preferred Qualification: Bachelor’s degree in commerce, marketing, or related field.
* Must have a valid driver's license and own vehicle

**Experience:**

* 5–10 years in new business sales, preferably in fleet services, leasing, or financial services.
* Proven track record in new business development and client acquisition.

**You can have access to:**

* Opportunities to network and collaborate
* A challenging working environment
* Opportunities to innovate

**We can be a match if you are:**

* Sales driven
* Adaptable and curious
* Thrive in collaborative environments

  



**Important Closing Date Note**
===============================

**Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.**


23/07/26
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Lend Deal Maker (Gauteng)

**Listing reference:** 025653
**Listing status:** Online
**Apply by:** 19 July 2026
##### **Position summary**


**Industry:** Wholesale \& Retail Trade
**Job category:** Other: FMCG, Retail, Wholesale and Supply Chain
**Location:** Randburg
**Contract:** Permanent
**EE position:** Yes
##### **About our company**


Clicks Group
##### **Introduction**


To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
##### **Job description**


**Job Objectives:**


* To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
* To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
* To ensure the safe handling of cash at all times.
* To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
* To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
* To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
* To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
* To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
* To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.
  

  

**Knowledge:**


* Basic maths calculations
* Retail/FMCG background and understanding of merchandising and promotions principles
* Understanding of stock management procedures
* Knowledge of customer service excellence
  

  

**Skills:**


* Planning and organising skills
* Problem\-solving skills
* Strong customer orientation
* Good communication skills
* Computer literacy
* Numeracy skills
  

  

**Competencies:**


Essential:


* Relating and networking
* Following instructions and procedures
* Delivering Results and Meeting Customer Expectations

Desirable:


* Working with people
* Persuading and Influencing
* Planning and Organising
* Coping with Pressures and Setbacks
  
  

##### **Minimum requirements**


**Experience:**


* Desirable: experience in a customer facing role within a retail/FMCG store operations environment
  

  

**Education:**


* Essential: Grade 12
* Desirable: Maths 50% and English 50% at Grade 12 level

Shop Assistant / Cashier

**Company Description**  

Kaelo provides essential healthcare solutions ensuring the physical and psychosocial wellbeing of all South Africans towards lasting social change. Kaelo meets the Healthcare needs of Corporate and Retail clients across South Africa – products offerings include Medical Insurance, Medical Aid, Gap Insurance, Kaelo Money and employee assistance programmes.

 **Job Description**  

The Billing Specialist is required to provide support in respect of end\-to\-end billing processes. They are responsible for the reconciliation and maintenance all Debtor accounts, ensuring accurate billing and 100% collection. Attending to and resolving all internal and external queries.

**KEY OUTCOMES** (not limited to) Level 4 and 5 process elements

**Bill Clients:**


Invoice corporate clients for services offered ensuring they are billed correctly and in accordance with predefined quality assurance processes and standards


Assist with the preparation of broker commission statements and the distribution thereof


Follow up on outstanding payments in a professional manner

**Manage Payments Received:**


Allocate all payments received on the Bank statement to the correct client accounts

**Reconcile Membership:**


Reconcile billing invoice and client payment schedule


Reconcile monthly staff lists from corporate clients


Reconcile and allocation of monthly payments


Control the staff billing function in respect of activations, deactivations, billing, collections, queries and services

**Manage Queries:**


To ensure that all billing queries are attended to timeously and accurately


Respond to escalated queries

**Manage Reporting:**


Generate and prepare monthly reports


Run corporate and broker reports

**Continuously Improve:**


Continually contribute to existing processes and procedures to enhance effectiveness, efficiency and performance cost control


Identify problems relating to system errors and escalate to relevant department

 **Qualifications** **SPECIAL REQUIREMENTS**


Accuracy and attention to detail


Operate with integrity (high ethics)


Customer centricity


Ability to take initiative and work both in isolation and be a team player

**PERSON DETAILS: WORK EXPERIENCE**

**REQUIRED**


Credit control and Billing experience


Reconciliation experience

**PREFERRED**

**EDUCATION: QUALIFICATIONS: ACCREDITATIONS WITH PROFESSIONAL BODY**

**REQUIRED**


Matric

**PREFERRED**


Health Insurance Industry

**TECHNICAL SKILLS OR KNOWLEDGE**

**REQUIRED**


Computer literate


Microsoft Access


Mathematical competence


Analytical

**PREFERRED**

 **Additional Information** **Personal Attributes**

* Accountability
* Action Orientated
* Collaborative
* Communication Skills
* Simple Writing Skills
* Manages Complexity
* Problem Solving Skills
* Creative Thinking
* Decision Making SKills
* Efficient and Effective Mindset
* Financial Acumen
* Planning and Organisation
* Resilient and adaptive
* Resourcesful
* Signancance and values orientated

Billing Specialist

**About SPARK Schools**


SPARK Schools is a social impact disruptor and is leading change in the education space through its network of affordable private schools. The SPARK Schools network provides transformational education innovation through Africa’s first blended learning model, which elevates student achievement and provides the tools teachers need to serve their students effectively.


The blended learning model, which combines classroom teaching and online instruction, allows teachers to anticipate student needs and equips schools to provide personalized education at an affordable cost. SPARK Schools is pioneering this transformative education model to ensure the accessibility of university and careers for all.


SPARK Schools has a culture of collaboration, because getting South Africa to lead global education takes a team effort. We are innovators who strive for excellence through persistence and a sense of urgency to achieve SPARK Schools’ vision, mission and social transformational objectives. Our work environment is vibrant/cheerful, fast\-paced/dynamic, engaging/stimulating, tech\-enabled and data driven.


SPARK Schools is a high growth, mission and values\-driven, entrepreneurial organisation, operating 21 primary schools and 5 high schools and serving over 18,000 families in 2025\. We are looking for dynamic people to join our team.

**SPARK values:** Service, Persistence, Achievement, Responsibility, Kindness

**ABOUT THE ROLE**

**Purpose of the role:**


The Operations Manager – Sales \& Credit Control is responsible for optimizing the full enrollment pipeline and school fee collections process. This role ensures operational efficiency, enhances the customer experience, and supports financial sustainability. Leading cross\-functional teams, the incumbent will drive scholar enrolment growth and ensure timely and effective collections, contributing directly to cash flow improvement and the broader strategic objectives of SPARK Schools.

**Reports to:** Head of Sales \& Credit Control

**Responsibilities:**

* + Own and drive the achievement of Sales, Collections, customer service, and operational performance targets.
	+ Develop and implement monthly operational plans and recovery strategies where performance falls below agreed targets.
	+ Analyse operational data, identify trends, performance gaps, and root causes, and translate insights into actionable business improvement initiatives.
	+ Monitor and optimise the end\-to\-end enrolment pipeline, ensuring effective lead management, pipeline health, conversion performance, and resource utilisation.
	+ Develop and implement strategies to improve collections performance, reduce arrears, and maximise cash flow through proactive engagement and structured interventions.
	+ Evaluate the effectiveness of sales and collections campaigns, measure return on investment, and use performance insights to optimise future initiatives.
	+ Identify operational risks that may impact enrolment, revenue, customer experience, or service delivery, and implement appropriate mitigation plans.
	+ Drive continuous improvement by reviewing business processes, identifying inefficiencies, and implementing sustainable operational enhancements.
	+ Ensure operational decisions are supported by accurate reporting, performance analysis, forecasting, and business intelligence.
	+ Present operational performance reviews, business insights, and strategic recommendations to senior leadership to support informed decision\-making.
	+ Lead cross\-functional collaboration with Marketing, Finance, Schools, Customer Experience, and other business functions to improve operational outcomes and achieve organisational objectives.
	+ Champion a culture of accountability, operational excellence, continuous improvement, and data\-driven decision\-making across the Sales and Credit Control teams.
	+ Ensure team leaders are effectively coached, performance\-managed, and held accountable for achieving individual and team performance objectives through regular one\-on\-one engagements and structured performance reviews.
	+ Foster innovation by identifying opportunities for automation, digital adoption, and process optimisation to improve efficiency, scalability, and the customer experience.

  

**Requirements** **Qualifications and Criteria:**

**The ideal candidate will possess the following qualifications and criteria:**

* Bachelor’s degree in Business Administration, Finance, Education Management or equivalent.
* Certification in project management, leadership, or financial operations is advantageous.
* 5\+ years in operations, sales, credit control, or revenue management (preferably in education or services sector).
* Minimum 3 years call centre management experience.
* Proven success in enrolment/sales pipelines, improving collections performance and meeting and exceeding targets

**Key Attributes:**

* Results\-driven and process\-oriented.
* Excellent communicator and team motivator.
* High integrity, professionalism, and discretion.
* Ability to work well under pressure and manage multiple priorities.
* Commercially minded and customer\-focused
* Highly organised and proactive
* Calm under pressure with strong problem\-solving ability
* Integrity and discretion in handling sensitive information
  

  

  

**Benefits** **SPARK offers:**


* fair market linked remuneration
* performance\-based annual bonuses and increases
* above average/good annual leave
* life, disability and funeral cover
* employee wellness support
* educational support \& study leave
* individualised professional development, support and mentorship
* employee discount on school fees
* opportunities for career growth

**Remuneration:** Market Related.

**Position Type:** Permanent/Full Time

**Location**: Randburg, Gauteng

**SPARK schools is an equal opportunities employer and preference will be given to candidates from designated groups with due consideration of the company’s Employment Equity goals and targets.**

**SPARK schools encourages persons with disabilities to apply.**

**SPARK Schools may expire the posting of this advertisement at their own discretion.**

**Kindly note that should you have not heard from us within two weeks of the closing date please consider your application unsuccessful.**

Sales and Credit Control Operations Manager - SPARK Schools Support Office-2026

About the Role We are seeking a Customer Service Consultant who is fluent in Spanish to join our dynamic team. In this customer-facing role, you will primarily focus on delivering exceptional service and support to our Spanish-speaking clients, ensuring their needs are met efficiently and effectively. Your expertise in communication and problem-solving will be instrumental in fostering positive relationships with our customers. Key Responsibilities - Assist customers in resolving inquiries and …

Customer Service Consultant (Spanish Speaking) - Dayshift

Customer Service Consultant Randburg

**Listing reference:** 025618
**Listing status:** Online
**Apply by:** 16 July 2026
##### **Position summary**


**Industry:** Wholesale \& Retail Trade
**Job category:** FMCG, Retail, Wholesale and Supply Chain
**Location:** Randburg
**Contract:** Permanent
**Remuneration:** Market Related
**EE position:** Yes
##### **About our company**


Clicks Group
##### **Introduction**


Are you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage for the brand? An exciting and challenging opportunity has become available for an Assistant Store Manager. The successful individual will report to the Store Manager.
##### **Job description**


**Job Purpose:**
* To support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.
  

  

**Job Objectives:**
* To ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross\-selling, up\-selling initiatives and superior customer service across the store team.
* To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
* To successfully execute in\-store visual merchandising, ensuring the in\-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image.
* To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager.
* To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
* To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
* To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
* To facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values.
  
  

##### **Minimum requirements**


**Education and Experience Requirements:**
* Essential: Grade 12 (Maths 50% and English 50%)
* Essential: Relevant Retail/Business Management qualification (External applicants)
* Desirable: Degree in Relevant Retail/Business Management
* Minimum 1 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme
* Financial management experience (budgets, profit and loss statements, financial ratios, etc.)
  

  

**Job Knowledge and Skills Required:**
* Understanding and application of financial management principles
* Retail/FMCG background and understanding of merchandising and promotions principles
* Knowledge of stock, cost, risk and compliance management procedures
* Knowledge of customer service excellence
* Knowledge of labour legislation and IR practices
* Knowledge of people management
* Knowledge of competency based interviewing
* Numeracy skills
* Results and target driven
* Planning and organising skills
* Problem\-solving skills
* Strong customer orientation
* Good communication skills
* Computer literacy
  

  

**Essential Competencies**
* Following instructions and procedures
* Planning and Organising
* Delivering Results and Meeting Customer Expectations
* Working with people
* Analysing
* Leading and Supervising
* Entrepreneurial and Commercial Thinking
* Coping with Pressures and Setbacks

**Kindly note only applicants who meet the minimum requirements will be contacted.â€‹**
 **We also encourage people with disabilities to apply**

Assistant Store Manager

**JOB PURPOSE**

To lead, develop and coach a team of Outbound Debt Collection Agents by driving the daily and monthly production and achievement of set targets and SLAs, and providing accurate daily reporting on individual and team performance.

**QUALIFICATIONS \& EXPERIENCE REQUIRED**

· Minimum Matric qualification is mandatory.

· Tertiary qualification or course in management is an advantage.

· At least 5 years’ experience in a debt collection call center with minimum 2 years leadership experience as a Team Leader/ Team Manager/ Supervisor.

· Experience with handling IR procedures and performance improvement processes.

· Knowledge of reporting platform.

· Understanding of the POPIA Regulations

· Understanding of Debi check process

**COMPETENCIES \& SKILLS**

· Ability to work under pressure

· Aptitude in decision\-making and problem\-solving

· Customer Centric

· Proficient in MS Office packages, especially Word and Excel

· Proven ability to meet targets and deadlines

· Strong leadership and coaching skills

· Strong written and verbal communication skills

· Taking accountability and responsibility

If you have not been contacted within 2 weeks, please consider your application as unsuccessful.

Job Types: Full\-time, Permanent

Pay: From R10 000,00 per month

Application Question(s):

* How many years leadership experience do you have in a call centre at a debt collection company or financial services?
* What is your salary expectation?

Work Location: In person

Outbound Collections Team Manager

**JOB PURPOSE** 

* To lead, develop and coach a team of Agents to resolve customer and client queries received via the Servicely query system, email, SMS, walk\-ins, and any other channels, ensuring that a high standard of customer service and collection levels are maintained while adhering to all legal, client and company procedures.
* ·To lead, develop and coach a team of Outbound Collection Agents by driving daily, weekly and monthly productivity in line with set targets, client requirements and company procedures.

**QUALIFICATIONS \& EXPERIENCE REQUIRED**

* Minimum Matric qualification is mandatory.
* Tertiary qualification or management course is an advantage.
* Minimum 5 years’ experience in a Debt Collection Call Centre, including 2 years in a leadership capacity (Team Manager, Supervisor or 2IC role).
* Previous experience in a Contact Centre Customer Service environment is essential.
* Basic knowledge of reporting services.
* Understanding of performance management and disciplinary procedures.
* Working experience with MS Office packages, specifically Word and Excel.
* Understanding of debt collection regulations and compliance requirements such as the Debt Collection Act (DCA), National Credit Act (NCA), and Protectional of Personal Information Act (POPIA), as well as Debi Check process.

**COMPETENCIES \& SKILLS REQUIRED**

* Ability to work under pressure.
* Aptitude in decision\-making and problem\-solving
* Strong customer\-centric approach
* Effective interpersonal and communication skills (verbal and written)
* Excellent organisational, planning and time management skills.
* Proven ability to meet targets and deadlines.
* Strong leadership, coaching, and team development abilities
* Strong values of curiosity, collaboration, entrepreneurial spirit, passion for winning and trustworthiness.
* Taking accountability and responsibility.

**If you have not been contacted within 2 weeks, please consider your application as unsuccessful.**

Job Types: Full\-time, Permanent

Pay: From R12 000,00 per month

Application Question(s):

* What is your current remuneration package?
* How many years leadership experience do you have in a customer service call centre or financial services?

Experience:

* Debt Collection: 5 years (Required)

Work Location: In person

Customer Service Collection Team Manager

**Company Description**  

Kaelo provides essential healthcare solutions ensuring the physical and psychosocial wellbeing of all South Africans towards lasting social change. Kaelo meets the Healthcare needs of Corporate and Retail clients across South Africa – products offerings include Medical Insurance, Medical Aid, Gap Insurance, Kaelo Money and employee assistance programmes.

 **Job Description** **Key Responsibilities:**

* Lead, coach, and support a team of WhatsApp agents to deliver exceptional customer service.
* Monitor agent performance against key performance indicators (KPIs), including response times, quality, productivity, and customer satisfaction.
* Conduct regular coaching sessions, performance reviews, and quality assessments.
* Manage workforce adherence, attendance, schedules, and break compliance.
* Escalate and resolve complex member and provider queries in a timely manner.
* Ensure agents adhere to operational processes, policies, and compliance requirements.
* Monitor WhatsApp queues and volumes to ensure service level targets are achieved.
* Identify trends, recurring issues, and opportunities for process improvement.
* Collaborate with operational stakeholders to address system, process, or service\-related concerns.
* Support the implementation and adoption of digital channels and self\-service solutions.
* Prepare and analyze operational reports, providing insights and recommendations to management.
* Assist with onboarding, training, and development of new team members.
* Act as the first point of escalation for irate or dissatisfied members and providers.
* Ensure effective communication between management and frontline agents.

  

**Qualifications** **Qualifications**

**Required**

* Matric

**Knowledge/Experience:**

* 1\-2 years’ experience in the Health Insurance Industry, in complaints handling, customer service, claims, or escalations is advantageous.

  

**Additional Information** **Key Competencies:**

* Strong leadership and people management skills.
* Excellent written communication and customer service skills.
* Problem\-solving and decision\-making abilities.
* Ability to work in a fast\-paced digital environment.
* Strong analytical and reporting skills.
* Time management and organizational skills.
* Ability to manage multiple priorities and escalations simultaneously.

Health Correspondence Team Leader

As a Broker Assistant, you will support the Insurance Broker in managing a portfolio  
of clients, providing them with the best possible insurance solutions to meet their needs.

**Purpose of the Position:**  
The primary purpose of the Broker Assistant position is to support the Insurance Brokers in providing excellent  
customer service to clients, managing and maintaining accurate client records, and ensuring all policies are up to  
date. The Broker Assistant will work closely with the Insurance Broker to understand client needs and provide  
support in developing and maintaining relationships with clients, insurers, and underwriters.

**Responsibilities**:

* Assist Insurance Brokers in assessing clients' insurance needs and providing tailored solutions
* Develop and maintain relationships with clients, insurers, and underwriters
* Generate new business opportunities through networking and prospecting
* Diary Management and general office duites

**Coverage for clients**

* Manage and maintain accurate client records and ensure all policies are up to date
* Provide excellent customer service and follow up with clients on a regular basis
* Keep up to date with industry trends, changes in legislation, and new products and services

**Minimum Requirements**:

* A Grade 12 certificate or equivalent NQF\-4 qualification
* At least 1\-2 years of experience in the insurance industry, will serve as a recommendation
* Knowledge of insurance products, underwriting principles, and risk management practices
* Strong analytical and problem\-solving skills
* Excellent communication and interpersonal skills
* Must have a valid driver's license and own transport

**Skills:**

* Customer\-focused with a passion for delivering excellent customer service
* Detail\-oriented with the ability to manage and maintain accurate client records
* Positive attitude with a willingness to learn and develop new skills
* Team player with the ability to work collaboratively and support the Insurance Brokers
* Proactive with the ability to identify and generate new business opportunities

Job Type: Full\-time

Pay: R7 000,00 \- R10 000,00 per month

Work Location: In person

Broker Assistant

**FLOWPATH HAS A VACANCY FOR A**

**ADVERT REF:** 2026/06/CO

**JOB TITLE:** DRIVER OFFICER : JOHANNESBURG

**JOB GRADE:**

**CLOSING DATE:** 2026/06/30

**POSITION AVAILABLE FROM:** Immediate

**AREA:** Johannesburg\- Randburg

**DEPARTMENT:** Logistics

**ACTUAL PLACE OF WORK:** Randburg

**POSITION TYPE:** Permanent

**Purpose of Position:**

* To provide the relevant depot with an effective administrative support service and to perform logging and route reporting and printing related tasks.To collect and deliver reports; specimens and parcels sufficiently and timeously to and from the wards, hospitals, Dr’ rooms, factories and relevant clients by means of a motorbike or vehicle.

**Requirements:**

* Grade 12
* Drivers License
* 1 Year Driving Experience
* Communication skills
* Computer skills
* Numerical skills
* Must be prepared to work overtime , weekends , public holidays as required

**Advantageous:**

* Grade 12 with Biology and typing as subjects
* 1 \- 2 years administration related experience within a medical environment
* Knowledge of the Computer system
* Knowledge of medical terminology
* Typing skills

**Key Responsibilities:**

* Performing logging related tasks in order to ensure that accurate records and documentation are maintained.
* Perform general administrative tasks to ensure in order to ensure that the relevant documentation is accurate and accessible.
* Maintain good client relations to promote the image of Flowpath.

**Behavioral Competencies:**

* Customer Focus: The ability to handle clients in an effective and professional manner.
* Action orientation: The ability to take prompt action to accomplish objectives and being pro\-active.
* Problem solving: The ability to quickly grasp the core of a problem, attend to relevant detail when analyzing the problem and to determine possible causes for a problem.
* Quality orientation: The ability to meet quality and productivity standards.
* Flexibility: The ability to adapt work methods, ideas and habits to align to the changing environment.
* Teamwork: The ability to act as part of a team and to contribute to the overall effectiveness of the team.
* Attention to detail: The ability to identify errors and correct mistakes.
* Task structuring: Plan, prioritize and structure own work to achieve objectives.
* Technical knowledge: The ability to understand the technical aspects of own work and continually maintain technical knowledge.

Job Types: Full\-time, Permanent

Pay: R6 000,00 \- R7 000,00 per month

Work Location: In person

Courier

**Job Description**
===================


Hello Future System Engineer – Mainframe Storage
  

  

Welcome to FNB, the home of the \#changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
  

  

As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.**Job summary:**


A Mainframe Storage Systems Engineer is an expert in managing and optimizing mainframe storage systems, often focusing on technical solutions and advanced problem\-solving. This role requires deep technical knowledge and the ability to handle complex storage challenges.

**Overview of the role and requirements:**

* Extensive experience in **Mainframe storage systems, handling both routine and complex tasks.**
* **Proven track record of managing and executing technical projects** related to storage systems.
* **Advanced Mainframe Knowledge**: Deep understanding of mainframe systems and storage architectures.
* Performance Tuning: Expertise in monitoring and optimizing storage performance.
* **Scripting and Automation**: Proficiency in scripting languages (e.g., REXX, JCL) to automate technical tasks.
* **Security Protocols**: Knowledge of advanced security measures to protect data integrity.

**You will be responsible for:**

* Technical Expertise: Providing advanced technical support and solutions for mainframe storage systems.
* System Optimization: Implementing and managing techniques to optimize storage performance and efficiency.
* Problem Resolution: Troubleshooting and resolving complex storage issues that require specialized knowledge.
* System Upgrades: Planning and executing upgrades to storage hardware and software to ensure systems remain current and efficient.
* Security Management: Implementing advanced security measures to protect data integrity and prevent unauthorized access.
* Documentation: Creating detailed technical documentation for storage configurations, procedures, and changes.
* Collaboration: Working closely with other IT teams to ensure storage solutions meet organizational needs.
* Drive business profitability in the context of cost management through Information technology solutions Increase operational efficiency and suggest solutions to enhance cost effectiveness
* Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions by resolving queries fast end effective
* Cultivate and manage objective working relationships with a variety of stakeholders, including end\-users, SME’s, project managers and senior staff members by providing input to business requirements
* Provide secondly level standby and complex problem resolution by interfacing with vendor support to resolve complex application and system configurations Work with management to develop database strategies to support company need in effective database performance.
* Monitor changes in legislation, regulations, initiatives and relevant industry practices.
* Ensure drafting and implementation of appropriate interventions.
* Ensure compliance with audit requirements
* Explore ways to constantly improve quality of existing services, processes and systems to be more efficient
* Advise management on effective applications with regards to Maintenance, Support, Man machine interfaces and Data management.
* Manage system enhancements by implementations and changes after testing.
* Draft system definition documentation to ensure effective implementation
* Define host software products and ensure availability of Host Software
* Explore ways to constantly improve quality of existing services, processes and systems to be more efficient
* Manage own development to increase own competencies In\-depth system / application knowledge obtains and sustain to maximise contribution to the role

**What you will need:**

* Advanced problem\-solving experience in **troubleshooting and resolving complex storage issues**
* 9\+ years of experience **working with mainframe storage systems, handling both routine and complex tasks.**
* IT Degree or IT Diploma
* **IBM Certified Specialist \- z/OS System Programmer**: Demonstrates advanced knowledge of IBM z/OS systems.
* **IBM Certified Specialist \- Storage Technical V2**: Focuses on advanced storage management and optimization.
* CompTIA Storage\+ Powered by SNIA: Provides a comprehensive understanding of storage networking concepts.
* Certified Information Systems Security Professional (CISSP): Valuable for understanding and implementing advanced security protocols.

**We can be a match if you can:**

* Strong analytical skills to troubleshoot and resolve complex storage\-related issues.
* Effective communication skills to collaborate with other IT teams and explain technical concepts.
* Ability to work effectively in a team environment
* Stakeholder management
* Ability to learn and adapt quickly to new technologies and processes

**You will have access to:**

* Opportunities to network and collaborate.
* Challenging Work.
* Opportunities to innovate.


\#Post


\#FNB


\#LI\-NN2

**Are you interested to take the step? We look forward to engaging with you further. Apply now!**

**Important Closing Date Note**
===============================

**Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.**


03/07/26
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

System Engineer

**Job Description**
 To provide advice, support and/or sales through excellent service and solutions delivery and product knowledge to ensure an excellent banking experience for customers
   

  

* Act responsibly with work related resources in order to contribute to cost containment
* Continuously assess own performance, seek timely and clear feedback and request training where appropriate
* Assist with profit growth for the business through sales and acquisition of new clients
* Support sales through analysis of client portfolio and pro\-active client engagement
* Understand and proactively engage to optimise client in terms of benefits, fees, returns and so forth
* Identify sales opportunities and ensure effective management of the leads pipeline
* Report on transactional and process activities within set guidelines to provide timely information for decision making
* Comply with relevant statutory, legislative, policy and governance requirements
* Provide an efficient administration service through careful and timeous planning, reporting and updating of all relevant information
* Address customer needs in order to meet or exceed customer expectations
* Ensure growth and increase in customer base by ensuring the management of existing clients, generates new leads and grows active customer account base
* Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service
* Achieve expected financial targets and uphold associated service levels


**Minimum Requirement**
* FSCA Recognized NQF level 5
* RE5
* Mandated for intermediary sub\-cats 1\.17, 1\.18 and 1\.22 (not currently under supervision)
* 1 \- 2 years of call center experience


**Thank you for your interest in joining our talent community. Please note that this advertisement is not for an active vacancy, and as such you will not receive a decline notice or status update immediately. We are currently gathering applications to build a talent pool for future opportunities. By submitting your application, you will be considered for similar roles that may become available. We appreciate your interest and look forward to potentially working with you in the future.**
 \#Post
   

  

 \#FNB
   

  

**Important Closing Date Note**
**Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.**
 10/07/26
   

  

 All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Sales Advisor

Job Description

Job Title: Sales Consultant

Location: Ferndale, Randburg

Company: Vision28 Studio

Vision28 Studio is looking for a motivated and results\-driven Sales Consultant to join our team. The successful candidate will be responsible for contacting potential clients, managing bookings, promoting studio packages, following up on leads, and delivering excellent customer service.

Key Responsibilities:

* Handle client inquiries and bookings via phone, email, WhatsApp, and Bulk SMS.
* Promote and sell studio packages and services.
* Follow up on leads and existing clients to secure bookings.
* Maintain accurate client and booking records.
* Achieve sales targets and contribute to the growth of the business.
* Provide professional and exceptional customer service at all times.

Requirements:

* Previous sales and/or customer service experience.
* Strong communication and interpersonal skills.
* Computer literacy and ability to work with online systems.
* Self\-motivated, target\-driven, and able to work independently.
* Sales, Marketing, or Business qualifications will be advantageous.

Job Type:

Full\-time

Salary:

* Basic Salary: From R4,000 per month \+ commission
* 20% Commission on sales generated after achieving monthly target
* Uncapped earning potential based on performance

Performance is rewarded. There is no limit to what a top performing consultant can achieve.

Pay: From R4 000,00 per month

Work Location: In person

Sales Consultant

**JOB PURPOSE**


The Digital Communications Manager is responsible for the strategy, execution, and optimisation of all digital communications supporting collection outcomes. This role ensures that SMS, email, and other approved channels are used effectively, cost\-efficiently, and compliantly, minimising financial loss from failed, undelivered, or redundant communications.


The role includes hands\-on execution of campaigns where automation is not yet implemented, and monitoring of automated campaigns to ensure they run correctly, achieve intended outcomes, and deliver value.

 **QUALIFICATIONS \& EXPERIENCE REQUIRED**

* Matric with relevant tertiary qualification in Digital Communications, Business Management, or related field.
* Minimum 10 years’ experience in collections with at least 5 years’ experience in digital campaign management in a collections or financial services environment.
* Experience managing SMS, email, and automated digital communication platforms.
* Demonstrated experience in performance monitoring, ROI optimisation, and cost management
* Experience working with collections CRM systems and data segmentation
* At least 2\+ years’ MS Office Suite working experience with advanced level in MS Excel.
* Understanding of debt collection regulations and compliance requirements such as the Debt Collection Act (DCA), National Credit Act (NCA), and Protectional of Personal Information Act (POPIA), as well as Debi Check process.

 **KEY RESPONSIBILITIES**

**DIGITAL COMMUNICATIONS MANAGER**

* Digital Collections Strategy \& Cost Management
* Develop and own the end\-to\-end digital communications strategy for collections, aligning with account lifecycle, segmentation, and collections priorities.
* Ensure that digital campaigns are cost\-effective, optimising spend relative to performance outcomes.
* Identify and prevent financial loss due to failed, undelivered, or mis\-targeted communications.

**Campaign Design, Execution \& Monitoring**

* Manual Execution: Where automation is not implemented, design, configure, and execute digital campaigns (SMS, email, other approved channels) personally.
* Automated Execution Monitoring: Where campaigns are automated, monitor execution daily to ensure they run as planned, data is correctly processed, and outcomes meet targets.
* Implement and monitor controls to prevent duplicate, failed, or non\-compliant messaging.
* Adjust campaigns as needed based on performance, operational priorities, or compliance requirements.
* Maintain accountability for end\-to\-end campaign delivery and associated financial outcomes.

**Performance Optimisation \& Reporting**

* Track key metrics: delivery rates, open/read rates, responses, payments received, and capital collected.
* Analyse failures, delays, or underperformance, and implement corrective actions to reduce wasted spend and improve ROI.
* Provide MIS reporting on cost, performance, and execution outcomes to stakeholders.
* Recommend improvements in strategy, templates, segmentation, and scheduling.

**Compliance, Risk \& Governance**

* Ensure all digital communications comply with the NCA, POPIA, and internal policies.
* Maintain audit\-ready documentation for campaigns, approvals, and performance outcomes.
* Proactively identify and mitigate financial, reputational, and compliance risks.
* Stakeholder \& Vendor Management
* Collaborate with Finance to reconcile digital costs and maximise campaign efficiency.
* Liaise with service providers to ensure delivery success, cost efficiency, and issue resolution.
* Communicate campaign outcomes, risks, and recommendations to Operations, Management, and Compliance.

 **COMPETENCIES AND SKILLS REQUIRED**

* Ability to manage multiple campaigns and deadlines
* Campaign execution, monitoring, and optimisation capability (manual and automated)
* Solid digital channel knowledge (email, SMS, social, web)
* Proficiency in digital analytics and performance reporting
* MS Office proficiency
* Strong analytical, reporting, and problem\-solving skills.
* Excellent communication and stakeholder management skills
* High attention to detail and accuracy
* Strong business and financial acumen
* Strong commercial and customer\-centric mindset
* Strong organisational, planning and time management skills
* Demonstrate strong values of curiosity, collaboration, entrepreneurial spirit, passion for winning and trustworthiness

  

\*\**Thank you for your interest in this opportunity. We really appreciate the time you’ve taken to apply. If you do not hear from us within* ***two (2\) weeks*** *of the advert date, please consider your application unsuccessful. We genuinely value every application and thank you for considering a future with us.*

Digital Communications Manager - June 2026

We are seeking a dedicated and customer-focused individual to join our team as a Customer Care Agent. In this role, you will be responsible for handling incoming calls and assisting customers with Technical and Billing Enquiries. You will ensure a seamless customer experience by providing accurate information, resolving inquiries efficiently, and adhering to company policies and procedures.Requirements Previous customer support or help desk experience in the mobile services industry Attention t…

Customer Service Representative

Kushesh Express is looking for an experienced and professional Customer Service Agent to join our team. The successful candidate must have strong logistics, courier, and distribution experience and be able to manage escalations, customer accounts, shipment tracking, POD requests, and operational follow-ups professionally and efficiently. Minimum Requirements Minimum 3–5 years experience in logistics, courier, or distribution MUST have logistics/distribution experience — candidates without this …

Customer Service Jobs in Randburg - Page 2

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