Browse live customer service jobs in East London, Eastern Cape. Salaries, top employers and how to apply. Updated regularly.

**Employment Type:** Full\-time  
**Working Hours:** Approximately **11:00 to 23:00, six days per week**. Hours may vary depending on operational requirements. Overtime, weekend work and public\-holiday work may be required.

**Job Summary**

Fresh Bake is looking for a **strong, disciplined and hands\-on Dispatch \& Distribution Manager** to take full operational control of our dispatch department.

This is not a desk\-based management position. The successful candidate must be present on the dispatch floor, actively managing staff, stock, drivers, orders, loading, crates, damages and system transactions.

The role requires someone who can work long and demanding hours, remain focused under pressure and hold employees accountable. You will be responsible for making sure that the correct stock leaves the bakery, the correct quantities are loaded, drivers depart on time, stock records remain accurate and operational problems are resolved before they affect customers.

We are not looking for a passive supervisor who merely observes problems and reports them afterwards. We need a manager who takes ownership, investigates discrepancies and drives the operation until the work is completed properly.

The original offer letter places particular emphasis on daily stock control, ERP accuracy, FIFO, crate accountability, driver management, same\-day dispatch, damaged\-product handling and maintaining an organised dispatch area.

Key Responsibilities

**1\. Dispatch Operations**

* Take full responsibility for the daily operation of the dispatch department.
* Plan, coordinate and supervise the picking, sorting, counting, staging and loading of customer orders.
* Make sure all outgoing orders are prepared accurately and dispatched within the required deadlines.
* Drive same\-day order fulfilment wherever operationally possible.
* Confirm that the correct products, quantities and delivery documentation are allocated to each route.
* Prevent incorrect products, shortages, overages or damaged products from being loaded.
* Ensure delivery vehicles leave on schedule and avoid unnecessary dispatch delays.
* Monitor outstanding orders and take immediate corrective action where orders are falling behind.
* Coordinate closely with production, slicing, sales, administration and transport teams.
* Conduct final dispatch checks before vehicles leave the premises.
* Maintain clear shift handovers and ensure unresolved matters are formally communicated.

**2\. Stock Control and Inventory Accuracy**

* Take full accountability for stock held within all dispatch\-related locations.
* Accurately count and record stock moving between production, dispatch, route, damage, return and other internal locations.
* Conduct and supervise daily stock counts and scheduled full stock takes.
* Compare physical stock against ERP system balances and investigate every material variance.
* Identify the root cause of shortages, overages, incorrect transfers and unrecorded stock movements.
* Prepare written discrepancy reports showing the cause, responsible process and corrective action taken.
* Ensure no stock is moved without the required physical and ERP documentation.
* Maintain accurate records of stock issued to drivers and stock returned by drivers.
* Control stock adjustments and prevent unauthorised changes.
* Enforce FIFO stock rotation to maintain product freshness and reduce waste.
* Identify slow\-moving, ageing or at\-risk stock and escalate it before it becomes unsellable.
* Monitor stock losses, damages, shortages and returns against agreed operational targets.

**3\. ERP and Administrative Control**

* Become fully competent in the company’s ERP system.
* Ensure stock transfers, route allocations, dispatch movements, returns and damages are processed correctly and on time.
* Match physical movements to system movements throughout the shift.
* Prevent transactions from being postponed until the following day.
* Review open, incomplete or incorrect ERP transactions before the shift ends.
* Produce daily dispatch, stock\-variance, damage, return and crate\-control reports.
* Maintain accurate supporting records for internal audits and management review.
* Train relevant dispatch employees to use the ERP system correctly.
* Escalate recurring system or process failures to management.

**4\. Driver and Route Management**

* Manage drivers and dispatch assistants firmly and professionally.
* Allocate drivers and vehicles according to route requirements and operational priorities.
* Confirm that drivers receive the correct orders, paperwork, crates and route instructions.
* Ensure drivers understand their delivery responsibilities before departure.
* Monitor driver readiness, punctuality and adherence to departure deadlines.
* Coordinate replacement or spare drivers when employees are absent or unavailable.
* Manage route changes, urgent deliveries and operational disruptions.
* Review returned stock, damaged stock, rejected deliveries and customer discrepancies when vehicles return.
* Hold drivers accountable for unexplained shortages, excess stock, missing crates and incomplete documentation.
* Escalate misconduct, repeated errors or poor performance through the appropriate disciplinary process.
* Support investigations involving delivery disputes, shortages or customer complaints.

**5\. Crate and Equipment Control**

* Implement and maintain a reliable crate\-accountability system.
* Record crates issued to and returned by each vehicle, route, driver and customer where applicable.
* Investigate missing, damaged or incorrectly allocated crates.
* Maintain sufficient crate availability for production and dispatch requirements.
* Ensure crates, wheels, trolleys and other dispatch equipment are stacked safely and stored in designated areas.
* Prevent unauthorised removal or misuse of company property.
* Report damaged equipment and arrange for repair or replacement.

**6\. Product Quality and Damage Control**

* Inspect bread and other bakery products before loading.
* Identify crushed, damaged, incorrectly sliced, incorrectly packed or otherwise unsuitable products.
* Remove damaged products from saleable stock immediately.
* Ensure damaged products are classified and transferred to the correct damage location.
* Prevent damaged stock from being mixed with saleable stock.
* Record damage quantities accurately and investigate unusual levels of waste.
* Coordinate the slicing sequence with production and loading requirements.
* Ensure products are handled carefully to avoid unnecessary damage during sorting and loading.
* Escalate recurring product\-quality or packaging problems to production management.

**7\. Team Leadership and Performance Management**

* Lead dispatch staff with clear instructions, firm supervision and consistent standards.
* Allocate duties at the beginning of each shift and monitor completion throughout the shift.
* Ensure adequate staffing is available for picking, sorting, counting and loading.
* Train employees on stock control, hygiene, loading procedures and system requirements.
* Conduct performance discussions where standards are not being met.
* Address poor timekeeping, absenteeism, negligence and failure to follow procedures.
* Build a culture of accountability in which every stock movement has an identified responsible person.
* Maintain discipline during busy and high\-pressure periods.
* Ensure staff do not leave until their allocated work, stock counts and handovers are complete.
* Report serious employee or operational issues to senior management promptly.

**8\. Food Safety, Hygiene and Housekeeping**

* Maintain a clean, organised and safe dispatch department.
* Enforce company hygiene, food\-safety and product\-handling procedures.
* Ensure crates, floors, loading areas, equipment and workstations are kept clean.
* Keep walkways, loading areas and emergency access points unobstructed.
* Prevent products from being placed directly on dirty floors 

Dispatch Manager

Opportunities in Cape Town, Port Elizabeth and East London with a Healthcare IT Company to promote and sell software solutions to Healthcare practices and facilities in the private sector.

The successful candidates will use their business development skills to generate leads, build a pipeline of opportunities, demonstrate software solutions and manange the entire sales cycles to achieve monthly revenue and unit targets in an allocated territory. They will also use their relationship building skills to retain and upsell to existing practices in the territory.

**Responsibilities include:**

* Develop and execute a territory go\-to market plan
* Generate leads via cold\-calling and other contact initiators
* Build a pipeline of opportunities that is sufficient to cover the target
* Achieve monthly revenue and unit targets
* Manage the entire sales cycle including: demand generation, presentation and demonstration of the products and services, concluding the sale and overseeing the contractual process
* Ongoing customer contact to retain existing customers and to explore opportunities for upselling
* Carry out the sales and retention administration processses and reporting
* Provide market, customer and competitive feedback
* Keep up to date with progam changes, sales stratgies and presentations
* Post\-installation customer contact to ensure quality and user satisfaction

**Requirements to apply for the position include:**

* Matric with a tertiary qualification is preferred
* Valid drivers licence with own reliable vehicle
* Sales in\-field experience in the Healthcare or IT sectors
* Face\-to\-Face cold calling experience
* Competency at demonstrating software solutions
* Effective at building a pipeline and closing sales
* Excellent communication and relationship building skills at all levels
* Customer focused, resilient, target driven and action oriented
* A good understanding of the SA Private Healthcare Industry is advantageous

**Apply if you meet the requirments for the position !**

*If you don't hear from us within 5 days of applying, then you have unfortunately not made the short\-list ....*

Pay: From R35 000,00 per month

Work Location: On the road

Healthcare Software Sales Consultant

"
   

  

**About Us**
 TalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world\-class service and making a meaningful impact with every interaction.
   

  

**Perks \& Benefits**
* Annual performance\-based increases
* Paid time off
* Health and dental insurance or a monthly health stipend
* Holiday bonuses
* Permanent work\-from\-home setup
* Opportunities for career advancement as we continue to grow


**Responsibilities**
* Address Customer Inquiries: Handle customer inquiries through email, phone, live chat, and/or social media.
* Assist Customers: Support customers with orders, shipping, product details, and returns.
* Quality\-Based Responses: Provide thoughtful, high\-quality responses that reflect our service standards.


**Requirements**
* Proficiency in English (both written and verbal).
* At least 1 year of online/remote customer service experience.
* Experience with tools like Gorgias, Zendesk, or Shopify is a plus or an advantage.
* Excellent problem\-solving and communication skills.
* Adaptable and solutions\-oriented mindset.


**Technical Requirements**
* Personally owned PC or laptop with an i5 processor or equivalent.
* Minimum of 25 Mbps for both upload and download internet speed.


 APPLICATION INSTRUCTIONS
   

  

 To ensure your application is processed correctly, please follow these steps:
   

  

* When selecting the position, please choose ""Customer Service"" from the list.
* When prompted for an application code, use: CS


 Excited to grow your career with TalentPop App? Join our collaborative and supportive remote team where your skills are valued, your growth is supported, and your contributions truly make a difference. Apply now and start your journey with us!
   

  

 "

Customer Service Representative

### **Responsibilities:**

* Assist customers with inquiries and provide excellent customer service
* Manage sales transactions and process payments accurately
* Maintain product knowledge to assist customers in making informed decisions
* Handle customer complaints and provide appropriate solutions
* Collaborate with team members to achieve sales targets goals
* Participate in promotional activities and merchandising efforts
* Maintain a clean and safe working environment

### **Requirements:**

* High school diploma or equivalent
* Previous experience in a retail or sales environment preferred
* Strong communication and interpersonal skills
* Ability to work flexible hours, including weekends and holidays
* Basic math skills and ability to handle cash transactions
* Customer\-focused with a positive attitude
* Team player with a proactive approach to problem\-solving

General Sales Assistants

Are you a hands\-on IT professional who enjoys solving technical challenges and delivering excellent customer service? We are looking for **Field Service Technicians** to join a dynamic technical support team providing onsite installation, maintenance, and support for technology and payment solutions across South Africa.

This is an exciting opportunity for someone who enjoys working in the field, troubleshooting hardware and network issues, and building strong relationships with customers.

**Key Responsibilities**

Onsite Technical Support

* Conduct site inspections and assess installation readiness.
* Install, configure, and commission hardware and technology solutions.
* Perform preventative and corrective maintenance on customer sites.
* Diagnose and resolve hardware, software, and connectivity issues within agreed service levels.
* Train customers on the use of installed solutions.
* Escalate complex technical issues where required.
* Identify recurring faults and provide feedback to improve service delivery.

Service Delivery

* Meet agreed Service Level Agreements (SLAs).
* Prioritise and manage multiple service requests effectively.
* Provide professional, customer\-focused technical support.

Administration

* Complete accurate service reports and job documentation.
* Update service requests and job statuses using mobile service applications.
* Attend meetings and complete required operational reporting.

Stock \& Asset Management

* Maintain accurate vehicle stock levels.
* Conduct regular stock counts.
* Manage faulty equipment returns in line with company procedures.

Health \& Safety

* Adhere to all health and safety policies and procedures.
* Ensure PPE is maintained and used correctly.
* Complete required safety inspections and reporting.

Vehicle Management

* Conduct daily vehicle safety inspections.
* Maintain company vehicles in accordance with company policies and road regulations.
* Plan travel efficiently to support customer requirements.

**Minimum Requirements**

Qualifications

* Grade 12 (Matric)
* IT\-related Diploma or Degree (preferred)
* A\+ and N\+ Certifications or other relevant technical certifications will be advantageous.

Experience

* 1–3 years' experience in an IT technical support or field service environment.
* Experience with POS systems, payment solutions, networking, or related technologies is advantageous.
* Valid driver's licence with the ability to travel extensively.

**Skills \& Competencies**

* Strong technical troubleshooting and diagnostic skills.
* Excellent customer service and communication skills.
* Ability to work independently and manage multiple priorities.
* Strong organisational and administrative skills.
* Ability to work under pressure while meeting SLA targets.
* Attention to detail and commitment to quality.
* Team player with a proactive approach to problem\-solving.

**What We're Looking For**

We're seeking motivated individuals who are passionate about technology, enjoy working in the field, and take pride in delivering outstanding customer service. If you thrive in a fast\-paced environment and enjoy solving technical challenges, we'd love to hear from you.

**Apply today and become part of a team dedicated to delivering exceptional technical support and customer service across South Africa.**

Pay: R8 322,61 \- R18 000,00 per month

Work Location: On the road

Field Service Technician - East London

**Requirements**

* Valid **Code A driver’s licence** (motorcycle licence).
* Clear driving record and strong knowledge of road safety.
* Ability to work shifts, weekends, and public holidays.
* Good communication skills and customer service orientation.
* Reliability and punctuality are essential.

**Responsibilities**

* Deliver SPAR2U orders safely and on time to customers.
* Ensure parcels are handled with care and accuracy.
* Maintain delivery bike in good working condition and report any faults.
* Uphold company standards for customer service and professionalism.
* Follow all traffic laws and company safety procedures.

Work Location: In person

SPAR2U Driver

A vacancy exists at Medilogistics for a Light Motor Vehicle Driver. The Driver will be responsible to assist all with the daily driver activities relating to specific deliveries of medication and/or goods, area or function.

**Qualifications:**

* Grade 12

**Licensing \& Accreditation:**

* Code 8/10

**Experience:**

* 2\- 3 years Driver experience related to Delivering of goods.
* 2\- 3 years Courier experience
* 2\-3 years Customer Service experience

**Competencies:**

* Verbal and written communication skills
* listening skills
* Promotion of good customer service orientation
* Route planning and Driver manifest
* Debriefing
* Freight ware system

**No Criminal Record**

**Closing date: 15 July 2026**

Pay: R9 000,00 \- R11 000,00 per month

Education:

* High School (matric) (Required)

Experience:

* being in a Driver position: 2 years (Required)

License/Certification:

* C8/10 driver's license (Required)

Location:

* East London, Eastern Cape (Preferred)

Work Location: In person

Light Motor Vehicle Driver

**Truck Driver (Code EC) \- East London**


MSC is the trusted transportation partner and shipping company for numerous companies the world over. We pride ourselves on being a global container shipping company that delivers tailored solutions designed to meet the specific needs of each of our customers, regardless of cargo type, or destination, we offer versatile solutions that cover air, land, and sea. When we combine this with our global port coverage and extensive equipment availability means, we can deliver a professional, efficient shipping service, tailored to the specific needs of your business.

**WHO WE ARE**


Our values are the beating heart of our business, they are the cornerstone of our Company, supporting our vision, shaping our culture, and establishing our future direction.

* We are a Family Company
* We have Passion
* We are in Continuous Evolution
* We Care for People
* We believe in Equal Opportunities


These values are our guiding light. They set a clear path for us to follow; they help us grow together and they provide us all with the spirit of success.

**Duties \& Responsibilities**

  

The responsibilities of such position are *inter alia*:


* Operate a truck and trailer combination as instructed by the Cartage Controller, in full compliance with road traffic legislation, company policies


* Collect and deliver full and empty containers to and from ports, depots, and client premises, ensuring adherence to booking times, port rules, and customer site safety procedures.


* Execute all deliveries and collections strictly as per instruction, approved routes, and journey management plans, reporting any deviations immediately.


* Conduct and accurately complete daily pre\-trip, en\-route, and post\-trip vehicle inspection checklists for the allocated truck and trailer in line with RTMS requirements, and report any defects, damages, or safety concerns to management without delay.


* Ensure the daily roadworthiness, cleanliness, and basic maintenance of the truck and trailer, including tyres, lights, brakes, load securing equipment, and reefer units where applicable.


* Verify that all loads comply with legal mass, axle limits, and load securing standards, and refuse to move any vehicle or load that is unsafe, overloaded, or non\-compliant.


* Maintain accurate logbooks, trip sheets, weighbridge slips, delivery documentation, and PODs, ensuring all records are completed honestly and timeously.


* Comply with driving hours, rest periods, and fatigue management controls as prescribed under RTMS and company policy.


* Wear prescribed Personal Protective Equipment (PPE) at all times and comply with all SHEQ / SQAS safety procedures at ports, depots, and client sites.


* Immediately report all incidents, accidents, near misses, unsafe acts, vehicle defects, and cargo irregularities in accordance with company procedures.


* Participate in training, toolbox talks, audits, inspections, and safety initiatives, including Behaviour\-Based Safety (BBS) programmes.


* Perform any reasonable and lawful task assigned by the Cartage Controller or Management, provided such tasks comply with safety, legal, RTMS, and SQAS requirements.

**Desired Experience \& Qualification**

  

* **MINIMUM REQUIREMENTS**


	+ Heavy duty truck driver’s license code EC with minimum of 5 years’ experience;
	+ Must have previous experience in the transporting of containerized cargo;
	+ Able to work shifts and including weekends and public holidays;
	+ Meet occupational health and safety and medical requirements and is required to work under all weather conditions.

  

  

Our company provides equal employment opportunities **(EEO)**,taking into account local equity laws, to all employees and applicants for employment and prohibits unfair discrimination with regards to race, color, religion, sex, national origin, age, disability, or genetics.

Truck Driver (Code EC) - East London

Company Rep and salesperson.

The employee will be responsible for communicating and assisting customers with all aspects of products and services offered by the company. This includes providing customers with information of fabrics, styles and options. Creating quotes based on updated pricing from our suppliers. Creating of worksheets for production and overseeing the final product and installation. Managing the end\-to\-end operations of each order from quote through to after sales.

Pay: R10 000,00 \- R16 000,00 per month

Work Location: In person

Company Representative

We are seeking a suitably qualified Trainee Manager to be trained to oversee branch operations and ensure alignment to the organisational business goals.

The ideal candidate needs to take ownership for their development and have a passion for retail, and leading a team. Ideal candidates should have a formal qualification, drivers license and some retail and management experience.

**Requirements:**

* A valid driver’s license.
* A Matric/Grade 12 educational qualification.
* Business related tertiary qualification would be an advantage.
* Minimum 1\-2 years Retail Management Experience
* Computer Literate.
* Strong Leadership abilities
* Management abilities – Manage, lead, motivate, develop and empower branch staff

**The role will**

* Manage, lead, motivate, develop and empower branch employees – thereby retaining a stable team delivering on business goals.
* Effectively implement the organization business model, manage the targets and operations in order to maintain a healthy, profitable business.
* Be responsible for excellent customer service in the Branch, by playing an active part during customer contact situations – thereby ensuring and maintain healthy customer relationship.
* Manage and control financial areas of responsibility to stay within the company accepted norms and manage risk to the business in this regard.
* **Increase** **sales** by ensuring good customer service, and stock management
* **Ensure Stock loss** is minimized through compliance with security measures, stock and cash handling procedures.
* Drive a low\-cost business according to company standard by controlling and managing the financial areas of responsibility.
* Ensure **administrative** duties within the store are in accordance with company guidelines. (NCA \& FAIS)
* Guide, manage and verify operations within the Branch to ensure compliance with relevant regulatory legalisations.
* **People Management** – training, mentoring, coaching and management of team members.

Job Type: Full\-time

Ability to commute/relocate:

* Mdantsane, Eastern Cape: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

* Do you have a valid driver license?
* What is your salary expectation?
* Do you have an criminal convictions or offenses?

Education:

* High School (matric) (Required)

Work Location: In person

Trainee Branch Manager

The position is for a part\-time Sales Assistant or Cashier that would largely work over weekends, public holidays or school holidays.

**Key Requirements:**  
\- In pursue or a completed Matric (or equivalent qualification \- N3 or NQF4\)  
\- Excellent verbal communication skills  
\- Affinity for outdoor or leisure related products/services advantageous  
\- Affinity for sales generation and frontline customer service/engagement

**Key Responsibilities Include \-** Sales generation, customer care, protection of company assets and administration.

* Administration
* Customer Service
* Merchandising

This position will mostly be used for Weekends and Public Holidays.

**The Holdsport Group** ***(or other Group company)*** **is committed to the principles of the Employment Equity Act, and to achieving an equitably representative and diverse workforce**.

Job Type: Part\-time

Work Location: In person

Flexi Sales Assistant

We are looking for an enthusiastic Sales Assistant to join our team and provide support to our sales department. The Sales Assistant's responsibilities include generating leads, making sales, and assisting the sales team with their daily tasks.

**Responsibilities:**

* Generating leads and researching potential clients.
* Making outbound calls to prospective customers to generate sales.
* Assisting the sales team with targets.
* Maintaining and updating customer databases.
* Providing excellent customer service to clients.
* Preparing sales reports and analyzing sales data.

**Requirements:**

* Proven experience as a Sales Assistant or in a similar role.
* Excellent communication and interpersonal skills.
* Ability to work independently and as part of a team.
* Proficient in Microsoft Office.
* Strong organizational skills and attention to detail.
* Ability to multitask and prioritize tasks effectively.
* Knowledge of sales principles and practices.


If you meet the above requirements and are passionate about sales, please submit your CV and cover letter for consideration.

Entry Level Sales Assistants ( Matriculants )

### **Job Title: General Sales Assistant**

**Location:**East London, South Africa

**Remote Working:**Remote working not available

### **Responsibilities:**

* Assist customers with inquiries and provide excellent customer service
* Manage sales transactions and process payments accurately
* Maintain product knowledge to assist customers in making informed decisions
* Handle customer complaints and provide appropriate solutions
* Collaborate with team members to achieve sales targets goals
* Participate in promotional activities and merchandising efforts
* Maintain a clean and safe working environment

### **Requirements:**

* High school diploma or equivalent
* Previous experience in a retail or sales environment preferred
* Strong communication and interpersonal skills
* Ability to work flexible hours, including weekends and holidays
* Basic math skills and ability to handle cash transactions
* Customer\-focused with a positive attitude
* Team player with a proactive approach to problem\-solving

General Sales Assistant

Tätigkeitsbereich:IT/Telekommunikation
Fachabteilung:IT Hub
Gesellschaft:Mercedes\-Benz South Africa Ltd
Standort:Mercedes\-Benz South Africa Ltd Manufacturing, East London
Startdatum:sofort
Veröffentlichungsdatum:24\.06\.2026
Stellennummer:MER00044UQ
Arbeitszeit:Vollzeit
Aufgaben
Description


The Senior SAP Technical architect should have expertise in SAP full stack development, integration, SAP architecture and SAP BTP. The Senior SAP Technical architect will need to develop a deep understanding of product requirements and needs. This role requires strong leadership skills and the ability to effectively manage a team of technical professionals with strong coordination and capacity management skills to ensure successful delivery, overseeing a team engaged in SAP programming, design, testing and debugging while personally performing the most complex system analysis and programming tasks. The Senior SAP Technical architect will be responsible for building and maintaining relationships with Business Unit Leads and respective IT counterparts. Activities to be performed in compliance to the Company’s Integrity \& Anti Bribery codes, Conflict of interest policy \& S.H.E.Q. requirement and is to perform delegated S.H.E.Q. tasks and duties and to is to report deviations.


The Job Requirements

* Strong personal responsibility, willingness to perform, independence and results orientation
* Knowledge of the Agile SAFe framework and openness to new working models
* Identify innovation, technological trends in the SAP market and opportunities that would support business unit/IT transformation objectives
* Experience with cross\-functional teams and agile working using DevOps methodologies
* Experience in leadership and in international, cross\-functional/matrix and distributed project teams
* Knowledge of modern system “AR, AI, IoT, RPA, Mobile, and API” and working with Enterprise \& Solution Architects
* Advanced Knowledge of SAP modules within the Maintenance space (MM and PM)
* Knowledge in SAP BTP, SAP full stack development, integration frameworks and SAP S/4HANA with an added advantage on RISE


Outputs

* Technical team Supervision: Plan, assign and supervise the work of an SAP technical team to meet project needs, priorities, and deadlines.
* Work Review: Review work products for completeness, accuracy, functionality across modules, and adherence to project requirements.
* Business Integration: Collaborate with management and functional teams to integrate business processes with SAP solutions and identify innovative customer outcomes.
* Advisory Role: Advise management on cost, efficiency and resource considerations for SAP\-based solutions.
* Solution Architecture: Formulate plans and specifications detailing workflow, manpower distribution, documentation systems, and management controls.
* Problem Resolution: Consult with SAP IT staff to resolve unique technical challenges and ensure effective integration among modules.
* Technical Requirements: Define complex technical requirements for system maintenance and future functionality.
* Documentation: Coordinate and maintain comprehensive technical program documentation.
* Hands\-on Development: Personally perform advanced system analysis, design, and programming tasks.
* Incident Monitoring and resolution: Responsible for quality of service by ensuring effective ticket handling and incident management. Monitoring the readiness of critical/major incidents feedback in respective forum(s); decision on what is a critical/major incident.
* Self\-development: Take personal responsibility for Learning \& Development through a process of assessment, reflection \& action, including on and/or off the job training, and sharing learnings with team.
* Peoples Principles as per LEAD

Qualifikationen* NQF 7 \- Bachelor's Degree/Advanced Diploma, Information Technology, Information Systems, Computer Science, Business Informatics, Business Administration, Industrial/Mechanical Engineering or similar qualifications within the automotive industry.


Knowledge \& Experience

* Minimum 5 years practical experience working in complex software engineering or full product lifecycle environments; working in international, cross\-functional/matrix and distributed project teams
* 2 \- 3years technical product leadership in cross functional or international project teams; covering multiple products in a specific business unit domain
* Experience with up‐to‐date software development languages, platforms, tools and methodologies in order to develop new modern stacked based IT solutions, services, and products.
* Knowledge of various manufacturing business processes will be beneficial.


Closing date: 08 July 2026


 Email: mbsaelvacancies@mercedes\-benz.com


EMAIL ADDRESS PROVIDED IS FOR QUERY PURPOSES ONLY. Applications sent by email will not be considered.


 Late and incomplete applications will not be considered.


 IMPORTANT: For an optimal selection process, please attach all relevant documents.

  

Benefits
Mitarbeiterhandy möglich
Gesundheitsmaßnahmen
Mitarbeiterrabatte möglich
Mitarbeiter Events
KontaktMercedes\-Benz South Africa Ltd
7 Settlers Way Gately Industrial Township5200 East LondonDetails zum Standort
Sheneera Rehana Chantal Renga E\-Mail: sheneera.renga@mercedes\-benz.com

Customer Service Jobs in East London - Page 2

Vacancies (page 2 of 2)