Workshop Manager

We are looking for a Workshop Manager for our fitment centre.

Responsibilities:

* Oversee daily operations of the fitment center, including tyre services, vehicle maintenance and services, and customer service.

* Manage and train staff, ensuring high performance and adherence to safety standards.

* Maintain and improve service quality, customer satisfaction, and operational efficiency.

* Handle inventory management, ordering supplies, and ensuring proper stock levels.

* Develop and implement sales strategies to achieve revenue targets.

* Resolve customer complaints and ensure high levels of customer service.

* Maintain accurate records, including customer details, service history, and financial transactions.

Requirements:

* Minimum 5 years of experience in a similar role within the automotive industry.

* Valid driver's license.

* Certified in relevant mechanical qualifications.

* Excellent communication and interpersonal skills.

* Strong leadership and team management abilities.

* Ability to work under pressure and handle challenging situations.

* Contactable references from previous employers.

Job Type: Full-time

Experience:

• previous: 5 years (Preferred)

License/Certification:

• drivers license (Required)
• mechanical qualifications (Required)

Work Location: In person