Workforce Engagement Specialist

Workforce Engagement Specialist

Xyla Community Services

Woodstock, Cape Town

Permanent | Full-Time

R17,100 per month + R1900 Night Shift Allowance

Unlock your potential:

Are you passionate about providing outstanding customer support? Do you thrive in a fast-paced, team-oriented environment?

We’re offering an exciting opportunity to join our Workforce Engagement Team, where you’ll support our nurses and social workers who deliver vital care in the community. Your role will help drive engagement, retention, and professional growth—making a direct impact on the well-being of our clinical teams.

If you're a friendly, service-driven individual who enjoys helping others, this could be the perfect fit for you!

As part of the Acacium Group, Xyla Community Services delivers complex care in community settings. Our mission is to be a world-class provider of highly personalised care, empowering individuals to live safe, fulfilling lives at home and in their communities. We pride ourselves on a collaborative culture where every team works together with a shared purpose—putting our clients at the heart of everything we do.

Every day you will:

Supporting our workforce through key life moments. Handling payroll-related queries and resolving issues efficiently. Gathering and managing availability data for scheduling. Assisting with benefit queries and enrolment processes. Resolving customer queries effectively on first contact. Responding to general HR questions, guiding employees to resources and ensuring follow-ups. Supporting candidate attraction through lead generation. Organising and coordinating team meetings. Participating in performance reviews, offering feedback and collaborating with nursing specialists as needed.

What’s in it for you?

A strong commitment to your personal and professional development. Opportunities to grow and gain experience across our global organisation.

• Regular team events
• Opportunities for career growth and development
• Exposure to an international healthcare organisation
• Performance incentives and team engagement initiatives
• Wellbeing Benefits - Employee Assistance Programme. Digital Health & Wellbeing App. Mental, Social, Physical & Financial Workshops
• Employer contributions towards medical aid (After 3 months)
• Provident Fund (after 6 months)
• Group Life Benefits
• Recognition Benefits. Long Service awards, Exceptional performance awards & Increasing holiday allowance
• Subsidised transport options
• A structured and supportive working environment Be part of something meaningful:

If you're looking to join a global, market-leading organisation that values the human side of business, your search ends here. Acacium Group is a global healthcare solutions partner offering staffing, managed services, and innovative delivery models to health and social care systems and the life sciences sector. With scale, digital innovation, and financial strength, our vision is to become the leading global healthcare solutions partner.

We’re driven by exceptional people and a wide range of capabilities, all grounded in our core values: Putting People First, Always by Your Side, Driven by Excellence.

Join us and help shape a better future—making a real difference in people’s lives.

To succeed in this role, you’ll need to:

Demonstrate excellent written and verbal communication skills. Be highly organised and able to manage multiple priorities. Show strong analytical and problem-solving abilities. Be passionate about people and healthcare.

Employment Equity:

We are committed to Employment Equity and will consider our approved plan and targets during the recruitment process. As an Equal Opportunities employer, we actively welcome applications from individuals with disabilities.