Training Officer: Core Systems - Accounts Controller

Mediclinic Southern Africa is a healthcare provider operating in South Africa and Namibia focused on providing acute care, specialist-orientated, multidisciplinary hospital services and related service offerings. We place science at the heart of our care process by striving to provide evidence-based care of the highest standard. The group currently operates 50 private hospitals (excluding a growing number of day clinics) throughout South Africa and three hospitals in Namibia with more than 8 200 beds in total.

MAIN PURPOSE OF JOB To provide implementation support on systems and processes during the Core Systems Replacement project while ensuring effective knowledge transfer and user competence. Additionally, to develop and assess system and process learning support material and facilitate learning interventions.

KEY RESPONSIBILITY AREAS

• Analyse learning and development needs
• Design and implement learning support material
• Facilitate and assess learning processes
• Provide system and process support

REQUIRED EDUCATION ESSENTIAL EDUCATION:

• Grade 12

DESIRED EDUCATION:

• Certificate in instructional design or training

REQUIRED EXPERIENCE ESSENTIAL EXPERIENCE

• 3 - 5 years’ work experience in a business processes environment within a hospital or healthcare setting, specifically in Accounts Control

DE SIRED EXPERIENCE:

• Work experience in the Patient Administration environment
• Background in the development of training material and facilitation

Required Job Skills And Knowledge

• Relevant business process policies and procedures
• Computer systems and software packages (e.g. Microsoft Office Packages)
• Formatting and styling of learning support material

MAIN PURPOSE OF JOB To provide implementation support on systems and processes during the Core Systems Replacement project while ensuring effective knowledge transfer and user competence. Additionally, to develop and assess system and process learning support material and facilitate learning interventions.

KEY RESPONSIBILITY AREAS

• Analyse learning and development needs
• Design and implement learning support material
• Facilitate and assess learning processes
• Provide system and process support

Required Job Skills And Knowledge

• Relevant business process policies and procedures
• Computer systems and software packages (e.g. Microsoft Office Packages)
• Formatting and styling of learning support material

Mediclinic Southern Africa is a healthcare provider operating in South Africa and Namibia focused on providing acute care, specialist-orientated, multidisciplinary hospital services and related service offerings. We place science at the heart of our care process by striving to provide evidence-based care of the highest standard. The group currently operates 50 private hospitals (excluding a growing number of day clinics) throughout South Africa and three hospitals in Namibia with more than 8 200 beds in total.