Technician
BHBW South Africa Proprietary Limited
Durban, KwaZulu-Natal
Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Job description
Purpose of the Role
Perform planned services, repairs and maintenance on Forklifts and components in accordance with supplier standards and customer requirements.
Key Performance Areas
- Understand and implement preventative maintenance
- Identify and target opportunity for customer work
- Fault finding
- Assemble IC and Electric machines in accordance with BHBW and Hyster standards
- Fit Telematics black boxes to the machines
- Assist with the loading and unloading of containers
- Partake in new machine stock take as and when required
- Complete the PDI process and sign off new machines
- Understanding of supplier warranty systems, policies & procedures
- Quickly and efficiently diagnose machine systems and carry out repairs, services, and maintenance on forklifts on customer sites or at BHBW site
- Provide mentorship to apprentices assigned to you
- Maintain professional image when representing BHBW
- Control own admin (labour booking, service reports, part returns, expenses etc.)
- Follow through to ensure that quality and productivity standards of own work are consistently and accurately maintained
- Maintain a safe working environment (according to safety policy and procedures)
- Adherence to any reasonable instruction Qualification, Experience and Competencies
Minimum Qualification
- Grade 12
- Qualified in relevant trade (e.g., Diesel Mechanic)
- Driver’s license – Code B
- Valid forklift license
Minimum Experience
- Do you have experience on working of forklifts and earth moving equipment?
- 3-4 Years in the same position
Competencies
- Sound interpersonal and communication skills
- Basic trouble shooting and problem-solving skills
- Machine specific technical knowledge and skills
- Technical report writing
- Basic business and financial understanding
- Applicable product knowledge
- Customer orientation
- Able to work under without supervision
- Good knowledge of hydraulics
- Willingness to work overtime and standby
- Good auto electrical knowledge would be an advantage
- Ability to work on all types of fork trucks including Big Trucks
- Have a good selection of tools
- Teamwork
- Computer literate and basic understanding of forklift software
- Ability to work under pressure and meet deadlines
Good to know
What does this customer service job pay?
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Do I need experience for customer service jobs in Durban?
Many customer service roles in Durban are open to candidates with little or no experience. Read the listing for its exact requirements.
How do I apply for this job?
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Found on Indeed · Posted 1 weeks ago