Team Manager: Face-to-Face (Based in Johannesburg)

Job Advert Summary

The National Sea Rescue Institute is seeking to appoint an experienced Team Manager to lead the face-to-face fundraising team in Johannesburg, working in shopping centres, malls and at various venues and events nationwide.

The NSRI has 50+ stations, satellite stations and Lifeguard premises across a volunteer network spanning 1500+ volunteers.

Minimum Requirements

• Matric / Grade 12
• Tertiary qualification (3 years or more) in Management/Business or equivalent.
• Demonstrated experience (5+ years) in a sales management role.
• Intermediate level MS Office Suite skills.
• Proficient in English (written and verbal).
• Persistent, with sales and results driven.
• Ability to work independent and be self-motivated.
• Demonstrated ability to manage competing priorities and stressful situations.
• Be process driven and accurate in reporting.
• Face-to-Face marketing and/or fundraising experience is advantageous.
• Own reliable vehicle and ability to travel regularly

Duties and Responsibilities

• Manage all activities within the team
• Effectively train and monitor the quality of team performance.
• Demonstrate a positive, professional and approachable attitude at all times.
• Actively manage and coach fundraisers in the field.
• Maintain appropriate measures to ensure the security of donor information.
• Handle complaints to safeguard the NSRI’s reputation.
• Keep track of and structure various tasks, employees and documents.
• Drive team performance and achieve team targets.
• Position and uphold the NSRI brand and reputation.
• Manage relationships and logistics with venues.
• Recruit, train, coach, motivate and retain high performing Face-to-Face Fundraisers.