Team Leader

International Call Group

Other,

Salary not listedFull-time · Posted 2 days ago

Call centre and BPO work is a major employer of young South Africans, with inbound, outbound and international campaigns hiring matriculants for full training.

This listing does not state a salary. As a guide, call centre roles in South Africa typically pay R6 000 to R14 000 a month (indicative).

Job description

WE ARE HIRING!

CAR TRACK TEAM LEADER

International Call Group is looking for a motivated and results-driven Car Track Team Leader to lead, coach, and support a team of tracking agents while ensuring exceptional customer service and operational performance.

Key Responsibilities:

Lead and manage a team of Car Track Agents.
Monitor daily performance and productivity.
Coach and develop team members to achieve targets.
Handle escalated customer queries and complaints.
Ensure compliance with company policies and procedures.
Prepare performance reports and provide feedback.
Drive team motivation and continuous improvement.

Requirements:

Previous Team Leader
Strong leadership and communication skills.
Excellent problem-solving abilities.
Computer literacy and reporting skills.
Ability to work under pressure and meet deadlines.
Tracking, call centre, or fleet management experience will be advantageous.

Apply Now!

WhatsApp: 063 153 8097
Email: recruitment@icallgroup.com

INTERNATIONAL CALL GROUP
Lead the Team. Drive Performance. Deliver Results.

Work Location: In person

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Good to know

What does this call centre job pay?

This listing does not state a salary. As a guide, call centre roles in South Africa typically pay R6 000 to R14 000 a month (indicative).

Do I need experience for call centre jobs in Other?

Many call centre roles in Other are open to candidates with little or no experience. Read the listing for its exact requirements.

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Found on Indeed · Posted 2 days ago