Supply Chain Manager

Overview

Effective, cost-effective, efficient and compliant shipping, transport and 3rd party warehouse related activities within Protea Chemicals, inclusive of all dry chemicals, bulk liquids and exports. This includes air, road and sea transport.

Qualifications

• Logistics/Supply chain Degree
• Post graduate qualification - Advantageous

Experience

• 5 years’ experience in Supply Chain

• ERP Systems

• Work experience in Supply Chain

• Experience in International Sourcing - Advantageous

Duties

Cost-effective and lowest risk transport solutions

• Deliver on the material movement plan in the most cost effective and lowest Risk execution plan
• Set logistics objectives and quality standards for areas of control
• Ensure Transport Costs are within the budgeted parameters
• Optimised and drive continuous improvement culture within the Supply Chain teams
• Through set up programmes and systems ensure the HSE aspect and impacts are continuously improved on
• Continuously support and work in improving the specific Bulk Powder Supply chain
• Support all internal Stake holders in delivering and improving on the Operational efficiency of the Supply Chain execution

Prevented/mitigated operational delivery risk

• Enable safe and conducive work environments in the delivery and execution of the Operational plan in the Supply chain teams
• Manage compliance to all relevant policies, legislation and underwritten codes of practice
• Manage transport related risks to company considering that hazardous chemicals including chlorine are being transported

Customer and internal Stake holder satisfaction

• Support and deliver on the business OTIF targets through monitoring and improving on own agreed upon support targets
• Set and embed customer focused service standards to enable informed and optimally serviced clients
• Investigate and resolve customer issues
• The employee shall be required to perform any other reasonable tasks/services from time to time as required by the business

Enabled supply chain logistics operations

• Clearly defined delivery and performance objectives
• Availability of appropriate finances, technologies, systems, tools and means of delivery
• Processes to enable performance and delivery
• Work climate supporting performance and service excellence
• Skilled and motivated people

Logistics Governance

• Ensure third-party logistics compliance in terms of the contractor management system (safety files, fatigue management, vehicle compatibility and quality of services received)
• Perform the necessary auditing including SQAS audits internally and externally
• Audit the compliance of the internal distribution fleet, and serve as the subject matter expert guiding the team on responsible practices
• Lead incident investigations and corrective actions
• Serve as the first responder where possible, or as the emergency coordinator for incidents

Imports/Exports coordination

• Continuous Responsibilities (Exports & Imports)
  • Maintain clear, timely communication with Internal (Sales, Operations, Procurement, Finance) and external (Forwarders/Carriers)
  • Ensure records are complete and accurate (BOL, CI, PL, COA, MSDS, LOA, clearing instructions), matching Incoterms and regulatory standards
  • Proactively escalate delays (space constraints, port congestion, customs holds) and propose alternatives (rerouting, mode changes)
  • Maintain tracking for bookings, departures/arrivals, clearance milestones, and document dispatch; provide regular status reports
  • Identify bottlenecks (e.g., BOL cycle time, clearance delays) and lead small improvements with forwarders or internal teams

Job Competencies

Duties Continued:

• EXPORTS (Outbound)

• Manage the process through the various gates of:

  • Shipping or freight quotations in line with the incoterms
  • Insurance
  • Carrier/forwarding
  • Stacking requirements
  • Tracking of shipments
  • Internal communications
  • BOL approval and documentation
  • Internal and external planning
  • Ensuring all requirements are captured in the ERP system

• IMPORTS (Inbound)

• Manage the process through the various gates of:

  • Costing
  • Pre-shipment coordination
  • Ordering and planning, together with the various stakeholders
  • Insurance
  • Shipping compliance
  • Ensuring all requirements are captured in the ERP system
  • Shipping tracking and clearing and forwarding

• Merchanting

  • Place the order with the supplier - Confirm Incoterms and contract structure with the supplier. Ensure that the customer order aligns with the supplier terms
  • Ensure the supplier received the order and payment terms are pre-agreed with sales (e.g., prepayment, 30 days, L/C, etc.)
  • If prepayment or L/C is required, engage finance to provide the L/C
  • Obtain the ETD from the supplier, and inform sales
  • Obtain the stacking dates and documents (drafts from the supplier - Commercial Invoice, Packing List, Certificates of Analysis, Certificate of Conformity, SGS certificates, Tracking Certificate, MSDS, draft shipping document (Bill of Lading)
  • Manage and check the document accuracy - names/addresses, Port of Discharge, Customer Clearing agents, Demurrage Free days, Product Final Destination. (triangulation – Sales, supplier & customer)
  • Correct consignee details and destination import requirement (HS codes, declared values, import permits/licenses if any)
  • Monitor arrival notifications, customs clearance progress, and final delivery to the customer—capture POD (BoL, etc).
  • Provide customers with timely document packs and supporting statements required by their agent to clear the shipment
  • Load supplier documentation into D365 Finance for
  • Finance to invoice the customer
  • Foreign payments: provide SWIFT confirmations where required
  • Share ETA changes and status throughout the movement until delivery

General

Business Acumen - Strong Focus

Conflict Management - Essential

Customer Focus - Essential

Timely Decision Making - Essential

Developing Direct Reports and Others - Strong Focus

Functional Technical Skills - Mastery

Innovation Management - Essential

Integrity and Trust - Essential

Motivating Others - Strong Focus

Problem Solving - Essential

Drive for Results - Essential

Strategic Agility - Essential

Managing Vision and Purpose - Essential