Senior Human Capital Practitioner Global Grade 10
Barloworld Equipment
Other, Northern Cape
Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Job description
Key Outputs
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Ensure that all key Human Resources operational processes are delivered successfully to the business including payroll input.
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Advising on basic Human Resources policies, ethical and legal requirements.
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Assisting employees in relation to new and existing Human Resources policies and procedures.
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Providing policy interpretation as required.
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Developing and maintaining strong working relationships with employees
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Maintaining all data and administration and ensuring that this is in line with government requirements.
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Collating and managing data for the document submissions for work permits and Visa's.
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Preparation of data for statutory reporting.
Qualification, Experience and Competencies
Minimum required qualification:
- B-degree in Psychology and / or Human Resources or equivalent.
- Minimum required experience:
- Sound working knowledge of labour legislation and internal policies and procedures.
- Demonstrated ability to coach and develop strong, positive working relationships with organisational leaders.
- Experience in interpreting and advising on complex employee relations matters, particularly performance management.
- Ability to manage conflicting priorities, deal with a sense of urgency and develop pragmatic solutions.
- A strong commitment to service delivery within a Human Resources setting.
- A commitment and genuine desire to build and maintain positive working relationships both internally and externally.
- Knowledge of current employee relations legislation and contemporary human resources practices.
- Desirable: - Experience in the management of projects and drive human resource initiatives. Experience in managing organisational change initiatives. Ability to operate independently with minimal supervision.
Minimum Required Competencies:
- Verbal Communication and Written communication. Attention to detail
Drive, energy and initiative (results-focus). Organisational Awareness. Customer Responsiveness. EQ and interpersonal sensitivity. Systems and Technology Use. Schedule adherence. Active Listening. Rule Orientation. Self-Management. Developing people
Good to know
What does this customer service job pay?
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Do I need experience for customer service jobs in Other?
Many customer service roles in Other are open to candidates with little or no experience. Read the listing for its exact requirements.
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Found on Indeed · Posted 2 weeks ago