Security Awareness & Enablement Coordinator

Description

At Sabio Group, security is a business enabler — not a back-office function. As we scale our AI, contact centre and managed services business across global enterprise customers, the way our people think, talk and behave around security matters as much as the controls we deploy. Strong technical defences only work when they sit on top of a workforce that knows what good looks like.

We're hiring a Security Awareness & Enablement Coordinator to join our Information Security & Cyber Security team in South Africa. Our team today has deep technical and domain expertise — what we're adding is someone who can embed secure behaviours across the organisation, run the operational rhythm of the team, and act as a connector between Info Sec and the rest of the business.

This is a junior, hands-on role for someone who is organised, communicative, curious about cyber security, and excited to build a career in the field. You won't be expected to be a deep technical specialist on day one — but you will be expected to learn fast, take ownership, and make the people around you more effective.### Key Responsibilities

Security Awareness & Behaviour Change* Design, schedule and deliver the security awareness programme — onboarding training, refresher modules, role-specific content and ad-hoc campaigns.

• Run regular phishing simulations: plan scenarios, execute campaigns, analyse results, and report on trends and high-risk areas.
• Develop engaging communications — intranet posts, newsletters, posters, short-form video, Teams updates — that turn policy into something people actually read and remember.
• Champion a "security is everyone's job" culture and act as a visible, approachable point of contact for security questions across the business.

Policy, Guidance & Business Advisory* Communicate Info Sec & Cyber policies, standards and guidance in plain language to non-technical audiences.

• Act as a first-line security advisor to business teams — triaging questions, signposting the right specialist, and handling simple queries yourself.
• Work with HR, IT, Legal and business unit leads to make sure new joiners, leavers and movers are handled securely.

Project Coordination & Operational Delivery* Coordinate projects and initiatives on behalf of the Info Sec team — build and maintain project plans, track actions, chase owners, and keep momentum.

• Run the operational rhythm of the team: stand-ups, status reports, RAID logs, steering pack preparation.
• Produce regular operational reporting and dashboards — KPIs, training completion, phishing results, audit actions, risk register movement.
• Deliver simple items end-to-end yourself (e.g. policy refresh comms, training rollouts, audit evidence gathering) so the wider team is freed up for deeper technical work.

Cross-Team Enablement* Brief other teams (Delivery, Sales, Product, Managed Services, Customer Success) on Info Sec & Cyber updates so they can position security confidently with customers and within their own work.

• Drive training and enablement activities for cyber security across the business — owning the schedule, logistics and engagement, while subject matter experts contribute content and delivery.
• Support customer-facing security activities where needed — questionnaires, due diligence responses, audit evidence — coordinating inputs from the right specialists.

Skills Knowledge and Expertise

Required* 1–3 years' experience in a coordination, project support, communications, learning & development, or junior security/IT/compliance role.

• Strong organisational skills — comfortable running multiple workstreams, chasing actions, and keeping plans, trackers and reports up to date without being asked.
• Excellent written and verbal communication in English — able to translate technical concepts into clear, engaging messages for non-technical audiences.
• Confident working with stakeholders at all levels, from new joiners through to senior leaders.
• A genuine interest in cyber security and a desire to build a career in the field — and the curiosity and self-discipline to learn the domain quickly.
• Solid working knowledge of everyday productivity tools — Microsoft 365 (Outlook, Teams, SharePoint, PowerPoint, Excel), and comfort picking up new platforms.
• A delivery mindset: you finish things, you follow up, and you sweat the operational detail.
• Based in South Africa with the right to work locally, and comfortable working with colleagues across UK, Europe and other Sabio regions.

Desirable* Exposure to security awareness platforms and phishing simulation tools (e.g. KnowBe4, Proofpoint Security Awareness, Hoxhunt, Mimecast Awareness Training, Microsoft Defender Attack Simulation Training).

• Familiarity with common security frameworks and standards (ISO 27001, NIST CSF, Cyber Essentials, SOC 2, PCI-DSS, POPIA / GDPR) at an awareness level — you don't need to be an auditor, but you should know what they're for.
• Experience running internal communications or learning campaigns — newsletters, intranet content, training rollouts.
• Project coordination experience using tools such as Jira, Azure DevOps, Asana, Monday, MS Planner or similar.
• Basic data and reporting skills — pulling together dashboards or status packs from multiple sources (Excel, Power BI or similar).
• Experience working in a regulated, customer-facing or managed services environment.

Nice to Have* Foundation-level security certification (e.g. ISC2 Certified in Cybersecurity (CC), CompTIA Security+, ISO 27001 Foundation) — or active progress toward one.

• Exposure to GRC tooling, risk registers or audit evidence management.
• Experience supporting customer security questionnaires, due diligence requests or RFP security responses.
• Background in adult learning, instructional design or behaviour-change communications.

Benefits

This is your chance to join and friendly and passionate team that will motivate you to learn and develop your career in the company.

Benefits may include:

• Remote/Flexible work
• Discovery Medical Aid
• Connectivity Allowance
• 15 days paid holiday a year- (this includes three Sabio days)
• Momentum EAP

The Small Print

Strictly No Agencies; any submission of resumes without prior request from Sabio Group will not be deemed as an introduction and therefore will not warrant an introduction fee. All applicants must have the right to work in the territory to which the role relates (UK & EU). Sabio Group are unable to offer sponsorship on any roles advertised.### About Sabio Group

THE DIGITAL CX TRANSFORMATION COMPANY

Why Sabio?

We bring together expertise in cloud migration, cutting-edge CX technologies and powerful customer insight to deliver exceptional end-to-end customer experiences.

At Sabio, we are devoted to creating a community of inclusion, and an environment free from discrimination, harassment, and retaliation.

We are committed to being an equal opportunity employer that not only values but celebrates diversity and inclusion. We firmly stand against discrimination based on factors such as race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, and disability status.

If you need accommodations, additional support and/or have any specific requirements, we invite you to reach out to our talent team directly: Talent@sabiogroup.com