Sales Manager
Swiss Build
Durban, KwaZulu-Natal
Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Job description
Job Description:
About the Company
We are a dynamic and growing hardware and DIY company supplying products across South Africa and neighbouring regions. Our focus is on building strong customer relationships, expanding market presence, and driving consistent sales growth.
We are seeking an energetic and results-driven Sales Manager based in Durban to lead our sales team, expand our customer base, and drive growth both locally and into cross-border markets.
Role Overview
The Sales Manager will be responsible for leading and managing sales representatives across multiple regions, while actively developing new business opportunities, opening key accounts, and identifying growth niches in the hardware and DIY sector.
Key Responsibilities
Sales Leadership
- Manage and oversee sales representatives operating across multiple regions
- Motivate, mentor and develop the sales team to achieve targets
- Set and monitor sales targets, KPIs and performance objectives
Business Development
- Identify and develop new market opportunities
- Open new key accounts and strategic customers
- Expand the company’s footprint in both local and cross-border markets
- Build long-term partnerships with major customers
Sales Growth & Performance
- Drive national sales growth
- Achieve both team targets and personal sales targets
- Monitor sales performance across regions and implement growth strategies
- Identify new sales niches and market opportunities
Customer Relationship Management
- Engage regularly with customers to strengthen relationships
- Resolve key customer issues and ensure high service levels
- Develop strong partnerships with major accounts
Reporting & Analysis
- Analyse customer buying patterns and sales trends
- Identify opportunities to increase customer spend
- Prepare regular sales performance reports and strategic insights for the CEO
- Track regional and product performance
Requirements
- Proven experience in sales management or senior sales roles
- Experience in hardware, DIY, building materials, or related industries is highly advantageous
- Strong leadership and team management skills
- Demonstrated ability to open new accounts and grow sales
- Strong business development and negotiation skills
- Excellent analytical and reporting capabilities
- Based in Durban
- Proficient in Microsoft and Excel
Pay: R20 000,00 - R25 000,00 per month
Work Location: In person
Good to know
What does this customer service job pay?
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Do I need experience for customer service jobs in Durban?
Many customer service roles in Durban are open to candidates with little or no experience. Read the listing for its exact requirements.
How do I apply for this job?
Tap "Apply on Indeed" to open the original listing, where you can read the full description and apply directly. JobsZA never charges you to apply, and you should never pay money to get a job.
Found on Indeed · Posted 2 weeks ago
More customer service and similar jobs in Durban
Confidential
R20.8K - R20.8K/mo