Sales Engineer - Rustenburg region
Pump and abrasion Technologies
Rustenburg, North West
Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Job description
SALES ENGINEER - VACANCY
RESPONSIBILITIES
The role is to oversee a portfolio of assigned clients and foster long-term, trusting relationships. It is expected of the Sales engineer to comprehensively understand and know the products and services PABT has to offer to industry and build up an in-depth technical knowledge of the product benefits and what it means for the end user.
The main responsibility of the SE is to support the Regional/Area Manager in achieving the respective area's yearly target, ultimately contributing to the company's overall yearly target.
Key responsibilities required for the day-to-day activities include, BUT NOT LIMITED TO:
- Gather relevant value adding information on allocated clients.
- Contact clients to understand their requirements and execute sales plan.
- Provide after-sales support to retain customers.
- Ensure prompt and accurate answers to clients' queries.
- Build strong client relationships, through regular communication.
- Report on the status of accounts
- Suggest company products/services that maximize client satisfaction.
- Communicate product and pricing details clearly where and when required.
- Coordinate with Regional/Area Manager to create customized sales plans for key clients.
- Promote new products/services to existing customers.
- Commissioning of Pumps
- Site visits
- Monitoring pump reliability
- Opening of new sites/clients
Requirements:
- Matric
- BEng Mechanical or Metallurgical Degree or B Tec Mechanical, Chemical, Process Engineering
- Excellent communication skills, both verbal and written.
- Proficiency in Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel and Project management tools.
- Excellent leadership and decision-making skills.
- Ability to multitask and work efficiently under pressure.
- Strong analytical and problem-solving skills.
- Pump experience
- At least 4 years work experience at a mine or within a Slurry Pump Company
- Must have a valid Driver’s license
Good to know
What does this customer service job pay?
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Do I need experience for customer service jobs in Rustenburg?
Many customer service roles in Rustenburg are open to candidates with little or no experience. Read the listing for its exact requirements.
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