Sales Consultant

Job Advert Summary

Join Woolworths as a Sales Consultant with Country Road Group, where your passion for fashion and customer service drives success. Located in a dynamic retail environment, you will play a key role in achieving store sales targets by delivering exceptional service and expert product knowledge. You will help customers make confident buying decisions by understanding their needs and current fashion trends, while upholding brand values and maintaining store presentation standards.

This role requires flexibility, technological proficiency, and retail experience, offering opportunities to grow your career in a supportive, innovative company known for quality and customer loyalty. If you are motivated, customer-focused, and ready to contribute to a leading retail brand, Woolworths welcomes you to join our team and be part of our commitment to excellence.

Minimum Requirements

• Minimum Grade 12 or equivalent National Qualifications Framework (NQF) Level certification.
• Relevant retail sales experience, demonstrating a strong track record of achieving sales targets.
• Proven ability to deliver exceptional customer service and build lasting customer loyalty.
• Excellent knowledge of current fashion trends and ability to advise customers accordingly.
• Strong product knowledge, including features, benefits, and product care information.
• Technological proficiency to utilize retail systems and tools effectively.
• Flexible availability to work various shifts and the capability to work across multiple store locations.
• Adherence to company presentation and hygiene standards as per Visual Merchandising guidelines.
• Commitment to following Woolworths and Country Road Group policies and procedures diligently.
• Effective communication skills and the ability to maintain a visible, approachable presence on the sales floor.

Duties and Responsibilities

• Deliver exceptional customer service to build lasting customer loyalty by understanding individual customer needs and profiles.
• Achieve and exceed in-store sales targets through effective selling techniques and maximizing sales opportunities.
• Provide expert product knowledge, including features, benefits, and care instructions to assist customers in making informed purchasing decisions.
• Stay informed on current fashion trends to offer relevant and timely advice to customers.
• Maintain strict adherence to Woolworths and Country Road Group policies, procedures, and presentation standards.
• Ensure store presentation and hygiene standards are upheld in line with Visual Merchandising guidelines.
• Handle all products and resources carefully to minimize wastage and reduce costs.
• Be visibly present on the sales floor to engage customers, offer assistance, and enhance the shopping experience.
• Utilize retail technology and systems proficiently to support sales and customer service processes.
• Demonstrate flexibility by working various shifts and across multiple store locations as required.