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Sales Assistant

nan

Durban, KwaZulu-Natal

Salary not listedFull-time · Posted 1 weeks ago

Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

Job description

Position Overview

We are looking for a driven, articulate, and proactive Sales Assistant to join our growing Business Development team. In this role, your primary focus will be reaching out to potential clients via cold calls, follow-ups, and lead-generation campaigns to introduce our offerings, qualify prospective leads, and secure introductory meetings or direct sales.

If you are energetic, confident on the phone, and passionate about connecting with business prospects, we’d love to hear from you.

Key Responsibilities

  • Outbound Client Outreach: Conduct outbound cold calls and follow-up calls to potential individual and corporate clients using provided lead lists.
  • Lead Qualification: Assess prospective clients’ needs, identify decision-makers, and qualify leads against key business criteria.
  • Appointment Setting: Schedule product demos, consultations, or meetings between qualified prospects and senior Account Executives.
  • Database & CRM Management: Accurately update and maintain client records, call logs, and pipeline status within the company CRM.
  • Relationship Building: Establish rapport with gatekeepers and prospects, delivering standard sales pitches with enthusiasm and professionalism.
  • Follow-Up Communication: Draft and send tailored follow-up emails, sales collateral, and proposals to prospective clients after initial phone contact.
  • Pipeline Monitoring: Meet or exceed daily/weekly call volume targets and monthly lead conversion benchmarks.

Requirements & Qualifications

  • Experience: 1+ years of experience in an outbound sales, telemarketing, customer service, or business development assistant role preferred.
  • Communication Skills: Exceptional verbal and written communication skills with an excellent phone manner and active listening skills.
  • Sales Aptitude: Confident in making outbound calls, handling initial objections gracefully, and persisting with target leads.
  • Technical Proficiency: Experience using CRM software and basic office productivity tools (Microsoft Office Suite, Google Workspace).
  • Attributes: High energy, goal-driven, organized, and capable of managing time effectively in a fast-paced environment.

What We Offer

  • Base Salary: [To be confirmed]
  • Performance Bonuses: Uncapped commission or performance-based incentives for qualified leads and closed sales.

How to Apply

Interested candidates are invited to submit their CV and a brief cover letter outlining their phone sales or outbound calling experience to [Rabind@ionicinnovate.com].

NB: roles required in 3 locations ie. Durban, Johannesburg and Cape Town

Pay: R5 000,00 - R8 000,00 per month

Work Location: Remote

Good to know

What does this customer service job pay?

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

Do I need experience for customer service jobs in Durban?

Many customer service roles in Durban are open to candidates with little or no experience. Read the listing for its exact requirements.

How do I apply for this job?

Tap "Apply on Indeed" to open the original listing, where you can read the full description and apply directly. JobsZA never charges you to apply, and you should never pay money to get a job.

Found on Indeed · Posted 1 weeks ago

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