Retail Sales Assistant

Retail Sales Assistant

About the Role

As a Retail Sales Assistant, you will help customers find the products they need, ensure the store is well presented, and contribute to a welcoming shopping experience. This role is key to creating positive customer interactions and supporting overall store performance.

What You Will Do

• Greet customers and offer friendly, knowledgeable assistance
• Understand customer needs and recommend suitable products
• Maintain clean, organised, and well‑stocked store displays
• Support product merchandising and restocking activities
• Process customer purchases and handle basic point‑of‑sale tasks
• Resolve customer queries or direct them to the appropriate team member
• Contribute to achieving store performance goals
• Help maintain an inclusive, supportive team environment

Required Qualifications

• Experience in a customer‑facing role
• Strong communication and interpersonal skills
• Ability to learn product information and share it confidently with customers
• Comfortable handling transactions and basic cash procedures
• Reliable, approachable, and committed to delivering great service
• Ability to stand for extended periods and perform light manual tasks

Nice to Have

• Previous retail sales experience
• Experience working in a team-oriented environment

Growth and Development

This position offers opportunities to build strong customer service and retail operations skills. High-performing team members can progress into senior sales roles, visual merchandising, or supervisory positions within the store.

Team Culture

You will join a supportive team that values collaboration, clear communication, and creating a welcoming environment for both customers and colleagues.