Retail Floor Assistant

We are seeking an enthusiastic and customer-focused Retail Floor Assistant to join our team. The ideal candidate will assist customers on the floor, ensure the store is well-maintained, and support the overall operations of the retail environment. This role requires excellent communication skills, a proactive attitude, and a passion for delivering exceptional customer service.

Key Responsibilities:

• Customer Assistance
• Greet and assist customers in a friendly and professional manner.
• Provide product information and guidance to customers to help them make informed purchasing decisions.
• Handle customer inquiries and resolve any issues promptly.
• Sales Support Support the sales team in achieving store targets and goals.
• Assist in setting up product displays and ensuring they are visually appealing.
• Keep the sales floor organized, clean, and stocked with products.
• Inventory Management Assist with receiving, unpacking, and organizing inventory.
• Conduct regular stock checks and report discrepancies to the management.
• Ensure products are correctly priced and labeled.
• Store Maintenance Maintain the cleanliness and tidiness of the store, including shelves, counters, and displays.
• Ensure that health and safety standards are adhered to within the store environment

Computer Literate

Attention to detail

• Exceptional Customer Service
• Matric/ Grade 12 (NSC)
• Tertiary Qualification is advantageous
• A minimum of 2 – 4 years’ experience