Restaurant Manager

Restaurant Manager

Location: Bluff
Salary: Negotiable based on experience

We are seeking an experienced, hands-on Restaurant Manager to lead and oversee the daily operations of our restaurant. This is a management position requiring a highly motivated individual with proven restaurant management experience, strong leadership skills, and a passion for delivering exceptional customer service.

The successful candidate will be responsible for the overall performance, profitability, and smooth operation of the restaurant.

Key Responsibilities

• Manage all day-to-day restaurant operations.
• Lead, supervise, and motivate restaurant staff, including waiters, kitchen staff, supervisors, and cashiers.
• Prepare and manage staff work schedules and rosters.
• Recruit, train, mentor, and develop employees to maintain high service standards.
• Conduct regular staff performance reviews and disciplinary procedures where necessary.
• Monitor customer service standards and ensure an outstanding guest experience.
• Handle customer complaints professionally and efficiently.
• Manage stock control, stock counts, stock ordering, and inventory management.
• Control food and beverage costs and minimize wastage.
• Develop and implement promotions, marketing initiatives, and customer loyalty programs.
• Ensure compliance with food safety, health, hygiene, and occupational health regulations.
• Monitor cash handling procedures, daily reconciliations, and financial controls.
• Manage supplier relationships and negotiate where appropriate.
• Analyze sales performance and implement strategies to increase revenue and profitability.
• Ensure restaurant presentation, cleanliness, and maintenance standards are consistently maintained.
• Prepare operational reports and provide feedback to senior management.
• Drive a culture of teamwork, accountability, and excellent customer service.

Minimum Requirements

• Minimum 3–5 years' proven experience managing a restaurant.
• Strong knowledge of restaurant operations, stock control, and food service management.
• Experience with staff scheduling, training, and performance management.
• Strong leadership and people management skills.
• Excellent communication and interpersonal abilities.
• Ability to work under pressure and solve problems effectively.
• Financial acumen with experience managing budgets, costs, and profitability.
• Computer literacy and experience with restaurant POS systems.
• Reliable, trustworthy, and results-driven.

Preferred Qualifications

• Hospitality Management qualification or similar.
• Experience in high-volume restaurant operations.
• Knowledge of food safety and health regulations.

What We Offer

• Competitive salary (negotiable based on experience).
• Opportunity to lead and grow a successful restaurant operation.
• Supportive management environment.
• Career growth opportunities for high performers.

If you have a proven track record of successfully running a restaurant and are passionate about customer service, team leadership, and operational excellence, we would like to hear from you. Apply today!

Work Location: In person