Reservations Agent

Confidential

Cape Town, Western Cape

Salary not listedFull-time · Posted 2 weeks ago

Job description (preview)

Duties: Process reservations, modifications, and cancellations received via phone, email, or online travel agencies (OTAs). Address guest inquiries regarding availability, room types, rates, amenities, and local attractions with exceptional telephone etiquette. Convert inquiries into confirmed bookings and proactively upsell premium rooms, packages, and special services to maximize hotel revenue. Maintain accurate and up-to-date room inventory, rates, and guest profiles within the hotel's reser…

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Found on Adzuna · Posted 2 weeks ago