Receptionist/Admin

Job Purpose

To provide professional reception and administrative support, ensuring the smooth and efficient running of the office while delivering excellent service to customers, visitors, suppliers and staff.

Key Responsibilities

• Welcome and assist customers, visitors and suppliers in a professional and friendly manner.
• Answer, screen and direct incoming telephone calls.
• Take accurate messages and respond to general enquiries.
• Manage incoming and outgoing emails and correspondence.
• Perform general administrative duties.
• Maintain accurate filing systems and company records.
• Prepare administrative paperwork when required.
• Assist with customer enquiries and follow-ups.
• Provide administrative support to the sales and management teams.
• Schedule appointments and assist with meetings when required.
• Receive and distribute deliveries, documents and mail.
• Maintain a neat, professional and organised reception and office area.
• Assist with data capturing where required.
• Maintain confidentiality of company and customer information.
• Perform any other reasonable administrative duties as requested by management.

Requirements

• Grade 12 / Matric.
• Previous reception, administration or customer service experience.
• Computer literate
• Excellent verbal and written communication skills.
• Professional telephone etiquette.
• Strong organisational and time-management skills.
• Attention to detail and accuracy.
• Ability to work independently and as part of a team.
• Professional, friendly and customer-focused attitude.

Work Location: In person