Receptionist

We are looking for:

A professional, proactive, and customer-focused Receptionist to manage our front-of-house operations. The successful candidate will ensure exceptional client service, efficient call handling, and accurate administrative support while maintaining effective control over documentation, office supplies, and internal coordination.

Knowledge, Skills & Abilities

• Ability to multitask and effectively prioritise competing tasks.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• High level of professionalism, integrity, and confidentiality.
• Excellent listening and interpersonal skills.
• Professional telephone and email etiquette.
• Excellent organisational and administrative skills.
• Strong attention to detail and accuracy.

Key Responsibilities:

• Professionally manage the reception area and provide exceptional customer service to visitors and callers.
• Handle incoming calls, messages, appointments, and general enquiries efficiently.
• Coordinate courier services, mail, deliveries, and collections.
• Maintain visitor access controls and ensure compliance with company security procedures.
• Perform general administrative duties, including data capturing, filing, scanning, and document management.
• Manage and maintain Proof of Delivery (POD), invoice, waybill, and credit note records.
• Source supplier quotations and follow up on outstanding orders and deliveries.
• Monitor and coordinate office supplies, groceries, cleaning materials, and other consumables.
• Maintain company records, including telephone extension lists and administrative registers.
• Ensure the reception and office areas remain organised, professional, and well-maintained.

Boxes to tick:

• National Senior Certificate or equivalent to NQF 4
• At least 4 years’ experience in Reception.
• Computer literacy with proficiency in Microsoft Office.
• Previous experience in a customer-facing environment will be advantageous.