Receptionist - Durban North - Remote, Remote

Answer all incoming calls promptly and professionally — clear greeting, warm tone, accurate understanding of the caller's needs Transfer calls to the correct person or department efficiently — know who handles what across the firm so callers are never bounced between wrong extensions Take accurate, complete messages when the intended recipient is unavailable — caller name, contact number, time of call and the nature of the query — and deliver the message immediately Manage the reception email i…