Receptionist

Receptionist – Dental & Medical Aesthetics Practice

Location: Mamelodi, Pretoria, Gauteng

About the Role

We are looking for a warm, professional, and highly organised Receptionist to be the first point of contact for our patients. This role is ideal for someone who enjoys working with people, thrives in a fast-paced environment, and takes pride in delivering exceptional customer service.

The successful candidate will play a key role in creating an outstanding patient experience while ensuring the smooth day-to-day running of the reception area.

Key Responsibilities

• Welcome patients with a friendly and professional attitude.
• Answer incoming calls, WhatsApp messages, emails, and online enquiries.
• Schedule, confirm, and manage patient appointments.
• Register new patients and maintain accurate patient records.
• Process payments and issue receipts.
• Submit and follow up on medical aid claims where applicable.
• Explain treatment estimates and payment options to patients.
• Follow up with patients regarding appointments and treatment plans.
• Keep the reception area clean, organised, and welcoming.
• Coordinate with the clinical team to ensure an efficient patient flow.
• Manage daily administrative tasks and filing.
• Assist with stock ordering and basic office administration.
• Promote practice services, treatment specials, and patient loyalty initiatives.

Requirements

• Previous experience as a receptionist or front desk administrator (healthcare experience is advantageous but not requirement as this is an internship post
• Excellent communication and interpersonal skills.
• Strong organisational and time management abilities.
• Computer literate with experience using Microsoft Office.
• Comfortable learning practice management software.
• Professional appearance and positive attitude.
• Ability to multitask and work under pressure.
• High level of accuracy and attention to detail.
• Reliable, trustworthy, and punctual.

Preferred Qualifications:

• Certificate or diploma in Office Administration, Customer Service, or a related field is an advantage.
• Experience in a dental, medical, or aesthetics practice will be beneficial.

What We’re Looking For

• A people person who genuinely enjoys helping others.
• Someone who takes initiative and solves problems independently.
• A team player with a positive, can-do attitude.
• Someone who values professionalism, compassion, and excellent service.

Benefits

• Competitive salary based on experience.
• Ongoing training and professional development.
• Supportive and positive working environment.
• Opportunity to grow within a modern healthcare practice.

Email CV and cover letter why you want to be employed at Dental Day Spa to;

jobs@dentaldayspa.co.za

Fill in the mandatory form: https://www.dentaldayspa.co.za/employment-opportunities/

Applications close: 04 August 2026 16h00

Pay: R4 301,20 - R6 240,78 per month

Education:

• Certificate (Preferred)

Location:

• Mamelodi, Gauteng 0122 (Required)

Work Location: In person