Reception Intern
SFI Group (Pty) Ltd
Cape Town, Western Cape
Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Job description
We are seeking a professional, friendly, and organized Reception Intern to support the day-to-day operations of our corporate office. The successful candidate will be the first point of contact for visitors and callers, while providing general administrative support to ensure the reception area operates efficiently.
Key Responsibilities
- Welcome and assist visitors in a professional manner.
- Answer, screen, and direct incoming telephone calls.
- Manage the reception area to ensure it remains clean and presentable.
- Receive, record, and distribute incoming mail and courier deliveries.
- Schedule meeting rooms and assist with meeting preparations.
- Perform filing, data capturing, scanning, and other general administrative tasks.
- Support office staff with administrative duties as assigned.
- Maintain confidentiality of company information and records.
- Timesheet management
- Office supplies and inventory management
- Daily circulation of birthday messages and notices
Minimum Requirements
- Matric/Grade 12 certificate.
- Diploma / Btec in Business Administration / Finance field
- 1 – 3 years Administration experience
- Good verbal and written communication skills.
- Basic proficiency in Microsoft Office (Word, Excel, Outlook).
- Professional appearance and positive attitude.
- Strong organizational skills and attention to detail.
- Willingness to learn and work in a team environment.
Key Competencies
- Excellent customer service skills.
- Professional communication and telephone etiquette.
- Time management and organizational skills.
- Reliability and punctuality.
- Ability to multitask and work under pressure.
- Initiative and eagerness to learn.
Learning Opportunities
The internship offers practical exposure to corporate reception and office administration, helping the successful candidate develop administrative, communication, customer service, and professional workplace skills.
Good to know
What does this customer service job pay?
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Do I need experience for customer service jobs in Cape Town?
Many customer service roles in Cape Town are open to candidates with little or no experience. Read the listing for its exact requirements.
How do I apply for this job?
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Found on Indeed · Posted 2 weeks ago
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