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Podcast Guest Coordinator (Inbound SDR) - 63433929832

Somewhere

Other,

Salary not listedFull-time · Posted 1 weeks ago

Call centre and BPO work is a major employer of young South Africans, with inbound, outbound and international campaigns hiring matriculants for full training.

This listing does not state a salary. As a guide, call centre roles in South Africa typically pay R6 000 to R14 000 a month (indicative).

Job description

Podcast Guest Coordinator (Inbound SDR)

Location: Fully remote Employment Type: Full-time IC Working Hours: Full U.S. business-hours with overlap Compensation: USD base + performance bonus tied to guest show-up rate (target 80%+) Reports to: Founder / CEO Scope: Approximately 10 client accounts under management

About The Company We are a rapidly growing U.S.-based B2B outbound and demand-generation company. We build and run done-for-you client-acquisition systems for B2B companies selling high-ticket offers.

Our model is built around a podcast. Instead of pitching cold buyers, we invite them onto a podcast as guests — a "recognition-first" approach that turns people who ignore cold outreach into warm, engaged conversations. Acquisition runs on a simple three-step flow: a triage / screening call, the podcast recording, and then a sales conversation. This system has generated over $200M in qualified pipeline across 50+ B2B clients.

We are founder-led, fast-moving, and obsessive about execution. The podcast is the engine — and this role keeps that engine running.

About The Role This role exists because a booked guest who never shows up is lost revenue — for us and for our clients. You own the guest experience from the moment someone is booked through the moment they show up to record.

You will manage the front end of our acquisition flow across roughly 10 client accounts. That means running the first-touch triage / screening call, confirming and preparing guests, and doing whatever it takes to keep show-up rates high. This is not a back-office scheduling job. You are often the first live human a prospect speaks with, so warmth, professionalism, and clear spoken English are essential. You will own a real number — guest show-up rate — and you'll be rewarded when you keep it above target.

Key Responsibilities

Guest Booking & Coordination

  • Coordinate podcast guest scheduling across roughly 10 client accounts
  • Manage multiple calendars, time zones, and recording slots without dropping details
  • Serve as the reliable point of contact for booked guests from confirmation to recording

Triage / Screening Calls

  • Run the first call in the acquisition flow: confirm fit, set expectations, and prepare guests for the podcast
  • Represent each client professionally and make guests feel valued and at ease
  • Capture and pass along the context needed for a smooth recording and follow-up

Show-Rate Management

  • Own guest show-up rate and keep it above the 80% target
  • Run confirmation and reminder sequences, and proactively rescue at-risk bookings
  • Handle reschedules and no-show recovery quickly and gracefully

Client Account Management

  • Keep each of your ~10 accounts organized, on-track, and up to date
  • Track booking status, show rates, and outcomes per account
  • Surface risks or patterns early so nothing slips through the cracks

Reporting & Communication

  • Maintain accurate records in the CRM and scheduling tools
  • Report show-rate and booking metrics per account
  • Communicate clearly and consistently with the team and with clients

Required Qualifications

  • 2+ years in appointment setting, inbound SDR, sales coordination, scheduling/EA, or customer success for U.S. B2B companies
  • Outstanding spoken English with a neutral accent and strong phone/video presence — you will run live calls with U.S. prospects
  • Exceptional organization; proven ability to juggle many calendars and accounts at once
  • Hands-on experience with a CRM and scheduling tools (Calendly, HubSpot, or similar)
  • Reliable remote setup and consistent availability during U.S. business hours

Preferred Qualifications

  • Experience in podcast guest booking, webinar/event coordination, or similar high-touch scheduling
  • A track record of owning and improving a show-rate or no-show-reduction metric
  • Experience managing multiple client accounts in an agency environment
  • Comfort representing several brands professionally and switching context cleanly

Ideal Candidate Profile

You Are

  • Proactive and reliable — you chase down confirmations before they become problems
  • Calm and organized under volume, even with 10 accounts moving at once
  • Warm, polished, and professional on live calls with senior buyers
  • Obsessive about follow-through; details do not slip past you
  • Comfortable owning a number and motivated by hitting it
  • A clear communicator who makes people feel looked after

Why Join Us

  • Own a meaningful KPI with real bonus upside tied to your performance
  • A client-facing role with visible impact on revenue, not back-office busywork
  • Direct access to a hands-on founder and a fast-growing company
  • Variety and pace — you'll work across multiple brands and conversations every day

Good to know

What does this call centre job pay?

This listing does not state a salary. As a guide, call centre roles in South Africa typically pay R6 000 to R14 000 a month (indicative).

Do I need experience for call centre jobs in Other?

Many call centre roles in Other are open to candidates with little or no experience. Read the listing for its exact requirements.

How do I apply for this job?

Tap "Apply on Linkedin" to open the original listing, where you can read the full description and apply directly. JobsZA never charges you to apply, and you should never pay money to get a job.

Found on Linkedin · Posted 1 weeks ago

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