Operations Manager: Customer Experience Centre

Cape Town Digital

Johannesburg, Gauteng

Salary not listedFull-time · Posted 1 weeks ago

Job description (preview)

Reference: CTD000488-PKN-1 A leading, international customer-focused organisation is seeking an experienced Operations Manager to lead and optimise a high-performing service team. Duties & Responsibilities Job Description: Inspire, guide, and develop a multi-functional team to achieve performance targets Foster a positive, accountable, and high-energy team culture Manage the day-to-day performance of the contact centre to ensure seamless operations Monitor workflows, staffing levels, and schedu…

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Found on Adzuna · Posted 1 weeks ago