ONSITE SUPPORT TECHNICIAN – CAPE TOWN

Colibri Recruitment

Cape Town, Western Cape

Salary not listedFull-time · Posted 2 weeks ago

IT roles span help desk, support, networking and software development, and remain one of SA's most in-demand and best-paid skill areas.

This listing does not state a salary. As a guide, it roles in South Africa typically pay R18 000 to R65 000 a month (indicative).

Job description

The Role

We are looking for an Onsite Support Technician to provide hands-on IT support at our client's site in CAPE TOWN.

What you'll be doing

Provide first-line and onsite technical support to business users
Troubleshoot and resolve hardware and software incidents
Support Windows desktop environments
Assist with hardware/software installations and upgrades
Support network points, wireless access points and desktop systems
Manage incidents and service requests within agreed SLAs
Escalate complex issues and follow up to ensure resolution
Keep users updated on outstanding incidents
Document troubleshooting and resolutions
Assist with ICT projects and onsite operations
Monitor hardware and infrastructure alerts

Skills and Experience

What you need

Matric with Maths or N3 including Maths
IT Certificate or Diploma
Microsoft Windows Desktop Support experience
Minimum 2 years prior working experience
Minimum 1 year Desktop Support experience
Experience supporting Windows-based thin and fat clients in a domain environment
Microsoft Office proficiency
Good English and Afrikaans communication skills
Valid driver's licence and own reliable vehicle
Ability to work onsite and participate in standby when required

Advantageous: Active Directory, ITIL, MCSE/MCP or CCNA.

Other Location: CAPE TOWN

Contract: 12 months

Salary: R18,000 per month + R 500 standby

Work arrangement: Fully onsite

Own vehicle and driver's licence required

Job Reference: COR00056

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Good to know

What does this it job pay?

This listing does not state a salary. As a guide, it roles in South Africa typically pay R18 000 to R65 000 a month (indicative).

Do I need experience for it jobs in Cape Town?

This it role may ask for some experience or a relevant qualification. Read the listing for the specifics before you apply.

How do I apply for this job?

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Found on Indeed · Posted 2 weeks ago