On-site Building Claims Assessor Short Term Insurance

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

3-5 years' experience in building assessments, property claims, loss adjusting, construction, or short-term insurance claims. Experience assessing building damage and repair costs. Knowledge of construction methods, building regulations, and materials. Experience handling insurance claims relating to fire, storm, flood, and break-in damagesTo conduct on-site assessments of building and property damage arising from insured events including fire, storms, floods, impact damage, break-ins, burglary, vandalism, and related incidents. The assessor will investigate claims, determine the extent of damage, validate losses, and provide recommendations in line with policy conditions.Job Description

Purpose of the Role

To conduct on-site assessments of building and property damage arising from insured events including fire, storms, floods, impact damage, break-ins, burglary, vandalism, and related incidents. The assessor will investigate claims, determine the extent of damage, validate losses, and provide recommendations in line with policy conditions.

Minimum Qualifications

• Grade 12 / Matric
• National Diploma or Degree in Building, Construction Management, Quantity Surveying, Civil Engineering, or related field
• Short-Term Insurance qualification (advantageous)
• FAIS compliant (advantageous)
• Valid driver's licence

Experience Required

• 3-5 years' experience in building assessments, property claims, loss adjusting, construction, or short-term insurance claims
• Experience assessing building damage and repair costs
• Knowledge of construction methods, building regulations, and materials
• Experience handling insurance claims relating to fire, storm, flood, and break-in damages

Key Responsibilities

• Conduct on-site inspections and damage assessments.
• Investigate claims relating to building and property damage.
• Assess repair and reinstatement costs.
• Compile detailed assessment reports.
• Identify potential fraud indicators.
• Liaise with policyholders, contractors, brokers, and service providers.
• Ensure claims are assessed within SLA requirements.
• Provide recommendations regarding claim settlement.

Skills and Competencies

• Strong investigation and analytical skills
• Excellent report-writing skills
• Attention to detail
• Customer service orientation
• Negotiation skills
• Ability to work independently
• Sound knowledge of property insurance claims

Additional Requirements

• Willingness to travel extensively within assigned regions.
• Comfortable working both in the field and office environment.
• Ability to inspect damaged properties in varying conditions.

Education

Higher Diplomas: Business, Commerce and Management Studies (Required)Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised