NOC Agent

Responsibilities

* Monitor network operations and system performance in real time.

* Respond to alerts, troubleshoot issues, and escalate when necessary.

* Perform routine checks to ensure uptime and service reliability.

* Document incidents, resolutions, and maintain accurate logs.

* Support IT teams with proactive maintenance and upgrades.

Candidate Requirements

* Minimum 2 years’ experience in a NOC or IT support role.

* Strong knowledge of networking fundamentals (TCP/IP, DNS, VPN).

* Familiarity with monitoring tools and ticketing systems.

* Excellent problem-solving and communication skills.

* Ability to work shifts, including nights and weekends.

Package & Benefits

* Competitive salary based on experience.

* Training and career growth opportunities.

* Supportive team environment.

Application Needs

Applicants must submit:

* Updated CV.

* Copies of relevant IT/network certifications.

* Contactable references.

* Availability and salary expectations

Work Location: In person