Network Owner

Octotel is an established and rapidly expanding Open Access Service Provider, specializing in Open Access & GPON connectivity. We are Cape Town’s largest Open Access Network focused on both Fibre To The Home (FTTH) and Business (FTTB). Our fibre network has passed over 370 000 homes and businesses in Cape Town. We offer a choice of services from over 65 of the country’s leading Internet Service Providers.

Role Overview
The Network Owner is a senior field leadership role responsible for overseeing the deployment, maintenance, and performance of Octotel's fibre network. This position requires a hands-on leader who can manage multi-disciplinary field teams, uphold network quality standards, and drive operational excellence across route and access build projects.

Key Responsibilities
Team Leadership & Supervision
Lead, manage, and develop field installation and route teams to ensure readiness and optimal performance.
Ensure all team members are adequately equipped with the tools, vehicles, materials, and resources required to perform their duties effectively.
Manage and develop installation team members through structured training, performance feedback, and skills development initiatives.
Review and approve work orders and deployment plans prior to field execution.
Set clear daily and weekly targets and ensure teams consistently meet their deliverables.

People Management & Attendance
Manage and monitor team leave, ensuring adequate coverage and operational continuity.
Proactively monitor and address absenteeism by enforcing the company's attendance policies, maintaining accurate records, and escalating non-compliance through the appropriate disciplinary channels.
Uphold and maintain disciplinary standards, ensuring consistent application of company policies and procedures across all team members.

Network Build & Maintenance
Oversee the build and maintenance of the fibre network, ensuring all work meets Octotel's quality and technical standards.
Ensure that all joints installed and spliced are of consistently high workmanship quality.
Supervise and evaluate fibre floating and splicing activities across route and access projects.
Manage cable cut-overs and splicing of new joints in new deployment areas.
Attend to network breaks within agreed SLA timeframes (MTTR).
Identify and manage high-density traffic routes and congested hotspots.
Allocate and maintain up-to-date fibre charts and network documentation.
Assist with technical support and new link builds as required.

Performance, Quality & Resource Management
Manage and control all operational resources — including vehicles, tools, equipment, and materials — to ensure optimal utilisation and efficiency.
Conduct regular tool and vehicle checks to ensure compliance with safety and operational standards.
Monitor and continuously improve installation efficiency and service delivery standards.
Ensure accurate and consistent use of operational systems, including Trello card updates, photographic documentation, and workflow management.

Reporting & Communication
Provide timely and accurate updates on network breaks, snags, and building connections to relevant stakeholders.
Submit daily activity reports via email detailing achievements, completed work, and any delays.
Liaise with management on implementation plans, link builds, and project progress — both during build phases and upon completion.
Proactively flag problematic areas (HHs) and coordinate planning and scheduling of cut-overs for route and access builds.
Build and maintain strong relationships with customers and internal stakeholders.

Requirements
Matric certificate (Grade 12) or equivalent.
Qualification in IT/Telecoms or a related field.
Relevant IT/Telecoms certifications (e.g., GPON, fibre networking, or equivalent).
Minimum 5 years of direct, hands-on experience with Fibre/GPON networks.
Minimum 2 years of team management or supervisory experience.
Valid, unendorsed Driver's License.

Benefits
Medical Aid company contribution
Medical Insurance Company Contribution
Corporate Gap Cover rates
Discounted Internet Connectivity
Employee Wellness Programme (Lyra). Providing free 24/7/365 counselling for you and your family in your household, as well as other health and wellbeing resources, provided by registered professionals.
Exposure to latest industry technologies and standards
Lastly, a work environment that rivals the very best!

If you haven’t heard from us within 2 weeks after your application, please consider your application unsuccessful.

Job Type: Full-time

Application Question(s):

• What is your notice period?
• What is your current salary?
• What is your salary expectation?

Experience:

• Fibre: 5 years (Preferred)
• Team Leadership: 2 years (Preferred)

License/Certification:

• Drivers License? (Preferred)

Location:

• Cape Town, Western Cape (Preferred)

Work Location: In person