Medical Receptionist

West Med Medical Centre, a multidisciplinary medical and aesthetic clinic based in Die Boord, Stellenbosch. The services we provide include dermatology, gynaecology and general health.

We’re looking for a professional, well-organised, and patient-focused individual to join our team in a front-line reception and coordination role.

Key Responsibilities:

• Managing patient bookings and scheduling appointments across multiple departments
• Handling all incoming communications (calls, emails, WhatsApp, and text messages) with professionalism
• Assisting with billing, medical invoicing, and ICD-10 code capturing
• Maintaining high accuracy in data entry and patient records
• Supporting day-to-day operational tasks in a busy clinic
• Ensuring patient confidentiality at all times

Requirements:

• Experience in a medical or clinical setting
• Knowledge of MEDEDI practice management system
• Fluent in English and Afrikaans (spoken & written)
• Excellent communication, interpersonal, and organisational skills
• Ability to multitask in a fast-paced environment
• Willingness to work weekends on a scheduled basis

Job Type: Full-time

Pay: R8 000,00 - R16 000,00 per month

Experience:

• Mededi: 1 year (Required)
• Practice perfect: 1 year (Required)

Language:

• Afrikaans (Preferred)

Work Location: In person