Manager: Used Vehicle Sales - Multi Garsfontein

Multifranchise Garsfontein has an opportunity available for a USED VEHICLE SALES MANAGER.

The Used Vehicles Sales Manager is fully responsible for managing and leading the Used Cars sales team, maximizing sales and profitability to achieve dealer sales targets and sales forecast commitments, and ensuring customer satisfaction and retention through the execution of the sales process.

Position Overview

The Sales Manager is fully responsible for managing and leading the Used Cars sales team, maximizing sales and profitability to achieve dealer sales targets and sales forecast commitments, and ensuring customer satisfaction and retention through the execution of the sales process.

Key Duties and Responsibilities:

• Meet sales targets
• Maximise sales and profitability through satisfaction and retention of customers to meet sales forecast.
• Developing the necessary sales organization to meet sales and profitability objectives.
• Ensuring optimum stock of vehicles on premises.
• Ensuring cost control to budget within the department.
• Ensure adequate product display material is available.
• Review all pricing policies, discounts and “trade-in” dealing to maintain Dealership profitability.
• Monitor financial performance of sales department weekly.
• Ensure that customer complaints are dealt with timeously and effectively.
• Ensure that vehicle is delivered according to OEM quality and safety standards.
• Ensure that departmental customer satisfaction/ expectation targets are met.
• Ensure direct and indirect costs remain within Company prescribed parameters.
• Ensure that Sales Executives receive new model launch training.
• Establish the staffing levels and the training required to achieve sales objectives.
• Ensure that all floorplan activities are monitored.
• Ensure stock level is kept within company policy requirements.
• Maximize sale of back-end products.
• Knowledge & understanding of OEM target management and variable margin programmes is an advantage.

Qualifications Required:

• Senior Certificate (Grade 12)
• A relevant tertiary qualification NQF6+ (e.g. sales/ marketing/ business management) qualification - an added advantage.