Manager, Client Experience

Jobtailor

Cape Town, Western Cape

R79.2K/moFull-time · Posted 2 weeks ago

This role advertises R79.2K/mo.

Job description (preview)

Maintain and nurture Boldr's client relationships Develop and empower Team Captains Take accountability for client and team success, quality, and operational performance Manage daily client communication, performance reporting, training, and escalations Execute operational performance reviews with client stakeholders and Boldr leadership Collaborate with Implementation, Client Solutions, Finance, IT, People Experience, and Office Operations Resolve basic to complex client inquiries and concerns…

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Found on Adzuna · Posted 2 weeks ago