Legal Assistant
nan
Other,
Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Job description
DETAILS OF THE VACANCY
Job Title
Legal Assistant
Location
Durban Contact Centre
Salary Grade
PASS1
Reporting to
Branch Manager
Reporting staff
None
Type of Position
Permanent
Working hours
Mondays to Fridays from 08h00 – 16h30
Alternate Saturdays from 09h00 – 12h30
PURPOSE OF THE POSITION AND KEY RESPONSIBILITIES
The purpose of this position is to provide paralegal assistance by contacting clients to take instructions and service them at Contact Centre level. To assist members with legal advice and paralegal solutions to common problems, within the Company’s set parameters and Membership Agreement.
Key Responsibilities include, but are not limited to:
Instruction Taking
Consulting members to take instructions via telephone.
Correspondence Management
Despatch incoming and outgoing correspondence from members
General Administration
Attend to general administrative tasks associated with legal and non-legal matters.
Providing Feedback to clients
Ensuring that clients receive accurate updates and feedback on their existing matters.
MINIMUM CRITERIA AND PRE-REQUISITE COMPETENCIES
Education
Matric and National Cert/Diploma in Paralegal Studies / MENU 1(internal applicants)
Experience
At least 1 year experience in a legal environment.
Legal Interns: Must have completed a minimum of 6 months internship, coupled with a signed off POE, and must have completed all core legal trainings
Personal Attributes
Integrity
Customer Service Orientation.
Attention to Detail
Planning and Organising Skills
Time Management Skills
PRE-REQUISITE COMPETENCIES
Knowledge Competencies
Professional knowledge
Product knowledge
Skill Competencies
Accuracy
Administrative skills
Analytical thinking ability
Computer literacy
Verbal communication
Written Communication
Behavioural Competencies
Administrative orientation
Computer systems orientation
Customer service orientation
Persistence
Personal growth orientation
APPLICATION AND CONTACT DETAILS
To apply for this position, send in your updated cv.
Contact Person
Thembi Tambani on Email: recruitment@scorpion.biz
Internal candidates
Internal candidates are encouraged to submit a completed application form when applying for this opportunity.
Reference Number
When submitting your application, please quote reference number: SLP 040/26
Closing Date
Friday 21, August 2026
EMPLOYMENT EQUITY
The company’s intention is to promote equity through filling of all numeric targets as contained in the Employment Equity Plan. To facilitate this process successfully, an indication of race, gender and disability status is required on your application. Please note that the employment of family relatives is strictly prohibited.
In the event of no internal applications having been received, external applications will be considered. If you have not been contacted within 2 weeks of the closing date, please consider your application to have been unsuccessful.
PROTECTION OF PRIVACY
Scorpion Legal Protection is committed to protecting your privacy. Your information will be used properly, lawfully, securely and transparently for the purpose of recruitment processes. Scorpion Legal Protection has implemented appropriate technical and organisational information security measures to help keep your information secure, accurate and current.
Good to know
What does this customer service job pay?
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Do I need experience for customer service jobs in Other?
Many customer service roles in Other are open to candidates with little or no experience. Read the listing for its exact requirements.
How do I apply for this job?
Tap "Apply on Indeed" to open the original listing, where you can read the full description and apply directly. JobsZA never charges you to apply, and you should never pay money to get a job.
Found on Indeed · Posted Yesterday