Jupidex: Admin and Warranty Clerk

Jupidex (Pty) Ltd, which forms part of the Plennegy Group, is a market leader in Southern Africa regarding the distribution and service of high-quality equipment for Soil Preparation, Seeding, Spreading, Hay & Forage and Spraying. Founded in 1999, originally trading as Kverneland South Africa, the Head Office remains in Pietermaritzburg in the heart of the KwaZulu-Natal Midlands. With world renowned brands such as Kverneland, McHale, Andreoli, Toscano, Kayhan Ertugrul, Izelmak and Carrarospray it emphasizes the passion Jupidex has for distributing the best Agricultural products in Southern Africa. With extremely knowledgeable Sales Specialists and Product Managers supported by Jupidex branches and our extensive dealer networks, Jupidex makes it their goal to provide a professional service to the farmers in Southern Africa.

The following position has become available at Jupidex in Pietermaritzburg: Administrative and Warranty Clerk

RESPONSIBILITIES:

Warranty Registrations

• Warranty registrations captured accurately on Sage and supplier portals.
• Registrations processed within agreed timeframes.
• Outstanding or incomplete dealer submissions followed up promptly.

Warranty Claims

• Warranty claims processed accurately and submitted to suppliers within agreed timelines.
• Supporting documentation, photos and approvals obtained and attached correctly.
• Claims followed through to final resolution and credit processing.

Inventory & ERP Administration

• Product codes created accurately and timeously.
• Bin locations maintained accurately and timeously.
• Customer and supplier returns processed accurately.
• Consumable inventory monitored and replenishment communicated.

Reception & Admin

• Incoming calls answered professionally and directed correctly.
• OHS reminders and administrative activities completed.
• Records readily available for audit and operational purposes.

Teamwork & Continuous Improvement

• Provides effective backup support to team members, assisting with workload balancing during peak time periods.
• Demonstrates flexibility across departmental functions.
• Participates in JupiTURE activities and departmental initiatives.
• Contributes positively to team culture and continuous improvement.

REQUIREMENTS:

Education:

• Post-matric qualification in Administration, Office Management, Business Administration or a related field.

Experience:

• 5 years administrative experience.
• High level of Microsoft Office Programs experience (Excel, PowerPoint, Word).

Skills:

• Strong attention to detail.
• Excellent organisation, record-keeping and time management.
• Ability to manage multiple tasks simultaneously.
• Good verbal and written communication.
• Ability to meet deadlines and work under pressure.