IT Support Engineer

Remote Recruitment

Other,

Salary not listedFull-time · Posted Yesterday

IT roles span help desk, support, networking and software development, and remain one of SA's most in-demand and best-paid skill areas.

This listing does not state a salary. As a guide, it roles in South Africa typically pay R18 000 to R65 000 a month (indicative).

Job description

Remote Recruitment is hiring an IT Support Engineer to provide second-line technical support to a UK-based business and its users. You'll work fully remotely, diagnosing and resolving hardware, software, and network issues with a focus on fast, professional service.

Key Responsibilities

Provide second-line IT support via ticketing system, phone, and remote desktop tools
Diagnose and resolve hardware, software, and connectivity issues
Manage user accounts and permissions in Active Directory and Microsoft 365
Maintain and update IT documentation and asset registers
Escalate complex issues to senior engineers when appropriate

What You'll Need

2+ years of IT support experience at 1st or 2nd line level
Solid knowledge of Windows environments and Microsoft 365
Familiarity with networking fundamentals (DNS, DHCP, VPN)
Strong communication skills and a customer-first attitude
Reliable fibre internet and a dedicated home workspace

What's on Offer

Salary: R26,000 per month
Full-time, permanent remote position
Working hours: 09:00-17:00 UK time (11:00-19:00 SAST)
Equipment provided | 20 days paid leave

We welcome applications from all backgrounds. If you're a problem-solver who takes pride in great IT support, apply today.

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Good to know

What does this it job pay?

This listing does not state a salary. As a guide, it roles in South Africa typically pay R18 000 to R65 000 a month (indicative).

Do I need experience for it jobs in Other?

This it role may ask for some experience or a relevant qualification. Read the listing for the specifics before you apply.

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Found on Linkedin · Posted Yesterday