Internship / Fixed-term contract

About Scale Shore

Scale Shore Consulting supports businesses with recruitment, employer-of-record services, operational support and scalable team solutions.

We are looking for a motivated and detail-oriented Recruitment Administration Intern to support our recruitment function and help maintain accurate candidate and vacancy information in iRecruit, our internally developed recruitment CRM and workflow platform.

This role is suited to someone who wants practical exposure to recruitment administration, candidate management, screening support, workflow systems and business operations.

Role purpose

The purpose of this role is to support the recruitment team by maintaining accurate records, processing applications, updating candidate stages, assisting with screening and ensuring recruitment activity is properly tracked in iRecruit.

The intern will also help clear the current application backlog and support the development of Scale Shore’s internal candidate database.

Key responsibilities

• Review and organise incoming candidate applications.
• Create and maintain candidate profiles in iRecruit.
• Upload CVs and supporting documentation accurately.
• Update candidate stages, notes, interview outcomes and next actions.
• Support the recruitment team with screening administration.
• Assist with candidate follow-ups by email and telephone.
• Schedule interviews and maintain interview records.
• Track open vacancies and outstanding recruitment actions.
• Ensure candidate records are complete, current and stored correctly.
• Support the maintenance of Scale Shore’s internal candidate database.
• Assist with preparing basic recruitment reports and status updates.
• Escalate missing information, overdue actions or system issues.
• Identify workflow or usability issues and report them to the internal development team.
• Support general recruitment and operations administration where required.
• Handle candidate and company information confidentially and responsibly.

Minimum requirements

• Matric / Grade 12.
• Good written and verbal communication skills.
• Strong attention to detail.
• Good organisational and administrative ability.
• Comfortable using online systems and digital tools.
• Basic working knowledge of Microsoft Outlook, Teams, Word and Excel.
• Able to follow defined processes and meet deadlines.
• Comfortable working with CVs, candidate information and confidential records.
• Willing to learn recruitment systems and processes.
• Able to work independently while asking for clarification when required.
• Available to work from the Cape Town office as required.

Advantageous qualifications and experience

• A diploma, degree or current studies in:
• Human Resources;
• Business Administration;
• Industrial Psychology;
• Recruitment;
• Office Administration; or
• A related field.
• Previous internship, administration, HR or recruitment experience.
• Experience using an applicant tracking system, CRM or workflow platform.
• Experience handling candidate or customer information.
• Confidence making professional follow-up calls.
• Familiarity with Microsoft Excel and Outlook.

Personal attributes

The successful candidate should be:

• Organised and dependable;
• Accurate and detail-focused;
• Proactive and willing to learn;
• Comfortable working with structured processes;
• Professional when dealing with candidates and colleagues;
• Able to manage repetitive administrative work consistently;
• Comfortable working in a changing and growing business;
• Willing to take ownership of assigned tasks;
• Able to communicate blockers early.

What you will gain

• Practical recruitment administration experience.
• Exposure to candidate screening and recruitment workflows.
• Hands-on experience using an internally developed recruitment CRM.
• Experience maintaining candidate and vacancy records.
• Exposure to process improvement and system development.
• Experience working with recruitment, operations and leadership teams.
• An understanding of how recruitment activity is tracked and reported.
• The opportunity to build practical workplace experience in a growing business.
• The possibility of contract renewal or further development based on performance and business needs.

Performance expectations

The intern will be expected to:

• Maintain accurate and complete candidate records.
• Process applications within agreed timeframes.
• Update iRecruit after each recruitment action.
• Complete assigned administrative tasks by the agreed deadline.
• Escalate problems or missing information promptly.
• Maintain confidentiality at all times.
• Demonstrate reliability, professionalism and willingness to learn.

Pay: R7 000,00 per month

Application Question(s):

• Do you have previous recruitment, HR or administrative experience?
• Are you available to work from the office when required?

Location:

• Cape Town, Western Cape (Required)

Work Location: Hybrid remote in Cape Town, Western Cape