Healthcare Customer Service Agents

EXL Service

Cape Town, Western Cape

Salary not listedFull-time · Posted 4 days ago

Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

Job description (preview)

Handle inbound and/or outbound calls from Healthcare insurance members in a professional and empathetic manner Assist members with benefit inquiries, claims status, eligibility, and plan information Resolve customer queries accurately and efficiently while maintaining compliance standards Navigate multiple systems to access and update member information Ensure all interactions meet quality assurance and regulatory requirements Maintain confidentiality and adhere to HIPAA guidelines and company …

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Good to know

What does this customer service job pay?

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

Do I need experience for customer service jobs in Cape Town?

Many customer service roles in Cape Town are open to candidates with little or no experience. Read the listing for its exact requirements.

How do I apply for this job?

Tap "Apply on Adzuna" to open the original listing, where you can read the full description and apply directly. JobsZA never charges you to apply, and you should never pay money to get a job.

Found on Adzuna · Posted 4 days ago