Gaming Technical & Floor Assistant

Main Purpose of the Job

Responsible to service and clean the components on gaming related equipment to required standards to prevent failures

Duties and Responsibilities include

Maintained Gaming Product

• Cleaning, servicing, replacing and testing of minor components of EGMS, Gaming Kiosks,
• Displays, card reader, keypads, IView screen, note acceptor, EGM bases, Gaming Table
• Equipment, Signage, cashiering equipment, marketing and promotional equipment (Refer
• to the work output task register)
• Record all job cards
• Move and place EGMs
• Clean-up move location
• Ensures RGP information is displayed

Gaming Technical Standards

• Clean-up move location
• Keep workshop tidy and safe
• Clean, store and secure equipment

Customer Service

• Provides accurate guest information including promotional information
• Greets guests with a friendly smile, eye contact on arrival, friendly goodbye and treated with respect at all times
• Be available and interact with guests to assist with queries

Minimum requirements (Education and Experience)

• Grade 12 academic (with at least a C symbol in Natural Science and Mathematics) or
• Grade 12 technical (with at least a C symbol in Maths and Electronics/ Electrical) or
• N3 - Electric/ Electronic

Work conditions and special requirements

• Ability to work shifts that meet operational requirements
• Physically able to work and stand for long periods of time
• Physically able to move machines and handle and work with tools applicable to the job

Skills and competencies

Core & personal behavioural competencies

• Analytical skills
• Problem Solving
• Collecting Information (listening; asking questions)
• Dealing with Customers
• Checking
• Following Instructions
• Emotional resilience

Technical proficiency competencies

• Gaming Component Knowledge
• Gaming Component Servicing & repairs
• System auditing& investigations
• English verbal communication skills
• Proficient Gaming Technical Standards 30% computer skills

Equity

Preference will be given to employees from the designated groups in line with the provisions of the Employment Equity Act, No. 55 of 1998, SISA internal recruitment policy as well as units employment equity plans.

POPI Statement

Please note that when applying for any position, reference checks will be completed and personal information as defined in the Protection of Personal Information Act 4 of 2013 will be processed. In applying for this position, applicants will be deemed to have consented to such processing as defined in the included Privacy Statement.

Please also note that if you have not been contacted within 14 days after the closing date of this advertisement, please accept that your application has been unsuccessful.