GAAP Database Administrator

Join Race Coast Kwa Zulu Natal as a GAAP Database Administrator - Be Part of Our Exciting Journey!

Race Coast is seeking a GAAP Database Administrator who will be responsible for maintaining and supporting the GAAP Point of Sale (POS) system and related databases for Race Coast KZN. The role ensures the accuracy and integrity of pricing, recipes, menu items, reporting, and system configurations across all Race Coast KZN Food & Beverage operations.

The incumbent serves as the primary liaison between Race Coast KZN, the IT Department, Hollywoodbets GAAP support and GAAP support teams to resolve system-related issues, coordinate upgrades and installations, maintain contracts and billing records, and provide ongoing support and training to branch teams. The role will also assist management through the preparation of reports and analysis to support operational efficiency and stock control.

Location : Hollywoodbets Greyville

Type : Full – Time

Role Level : Middle Management

Experience : 2–4 years' experience in administration, stock control, hospitality, or operational support environments.

About Race Coast

From the Western Cape to KwaZulu-Natal, we bring people together for legendary races, vibrant festivals, and unforgettable celebrations. Beyond the thrill of the track, Race Coast is about live music, fashion, food, and experiences that spark connection and keep the energy alive all year round.

At Race Coast, we don’t just host race days. We curate elevated experiences that blend sport, style, and sophistication. With our footprint across some of South Africa’s most iconic venues, including Hollywoodbets Kenilworth and Hollywoodbets Durbanville in the Western Cape, and Hollywoodbets Greyville and Hollywoodbets Scottsville in KwaZulu-Natal, we are redefining the modern race day for a discerning audience. Each event is an exhilarating hub of heart-pounding action, lifestyle, and entertainment.

What You'll Do:

Database Administration and System Support

· Maintain the Race Coast KZN GAAP database, including prices, recipes, menu items, promotions, specials, and daily specials.

· Provide first-line support to Race Coast KZN F&B branches for GAAP-related system queries, errors, upgrades, updates, and testing.

· Liaise with the IT Department, Hollywoodbets GAAP support and GAAP technical support teams to resolve system issues and improve database functionality.

· Assist branches with troubleshooting.

· Monitor database integrity and ensure information captured within the system is accurate and up to date.

Pricing and Menu Management

· Coordinate and implement approved pricing updates across Race Coast KZN branches.

· Ensure pricing, menu structures, and recipe information are accurately maintained within the GAAP system.

· Test and validate all database changes prior to implementation.

Reporting and Administration

· Complete month-end reporting requirements to support management accounts.

· Prepare ad hoc operational and analytical reports for management.

· Assist in the development and enhancement of automated reports in collaboration with GAAP representatives.

· Monitor and follow up on food and beverage server reports.

· Maintain daily system status reports and issue logs.

Vendor and Contract Management

· Coordinate the installation of GAAP equipment for new Race Coast KZN sites and ensure systems are correctly configured before implementation.

· Prepare and maintain GAAP-related contracts and supporting documentation.

· Monitor contract expiry dates and coordinate renewals where required.

· Conduct regular meetings with GAAP representatives regarding support, service delivery, system improvements, and commercial matters.

· Reconcile GAAP-related invoices, call-out charges, travel claims, and monthly billing.

Training and Operational Support

· Train branch staff on new GAAP procedures and system enhancements prior to implementation.

· Conduct branch visits within KwaZulu-Natal to assess system condition, functionality, and compliance.

· Ensure all Race Coast KZN F&B operations effectively utilise the GAAP system and adhere to established procedures.

Audit and Stock Control Support

· Assist with the resolution of Internal Audit findings related to GAAP and F&B operations.

· Support branch, regional, and operational management in investigating stock shortages, variances, wastage, and related issues.

· Provide system-based analysis and reporting to support operational decision-making.

General

· Maintain effective relationships with support departments and external service providers.

· Ensure compliance with company policies, procedures, and system controls.

· Perform any other duties reasonably assigned within the scope of the role.

What You’ll Need:

· Relevant qualification in Information Systems, Information Technology, Business Administration, or a related field.

· Computer Literacy (Microsoft Office Suite)

· Valid Driver's Licence

· 2–4 years' experience in administration, stock control, hospitality, or operational support environments.

· Proven experience in cash handling, banking procedures, reconciliations, and maintaining accurate records.

· Experience supporting POS systems, preferably GAAP.

· Experience within the Food & Beverage, Hospitality, Gaming, or Retail environment will be advantageous.

What We’re Looking For

· Attention to Detail: High level of accuracy and attention to detail in the completion of tasks, with excellent organisational and time management skills. Showing concern for all aspects of the job; accurately checking and following processes and tasks; maintaining responsibility over tasks and ability to identify irregularities.

· Collaborative: Works seamlessly with management and other team members with the ability to coordinate projects and work teams.

· Adaptable: Handles multiple tasks with fast turnarounds with professionalism. Ability to work under pressure and adapt to changing demands.

· Communication: Strong interpersonal and communication skills.

· Deadline Driven: A professional who consistently meets deadlines.

· Business Acumen: Understanding main business drivers to impact on decision making; demonstrating financial awareness; controlling costs and thinking in terms of profit, loss and added value.

· Communication Skills: Ability to communicate effectively in the English language, both verbally and in writing with team members and management. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Ability to read and understand information and ideas presented in writing.

· Proactive: Should be proactive in all aspects. Goal and deadline driven with the ability to see out tasks until completion.

· Problem Solving: Identify, analyses, organize and solve problems and issues in a timely and effective manner. Anticipate problems, identify root causes and take corrective action. A proactive problem-solver who thrives under pressure and takes initiative.

· Accountability: Follows through and delivers results despite obstacles. Admits errors and takes corrective action to avoid repetition. Approaches own work with dedication and a high sense of responsibility.

· Service Excellence: Primary focus of one’s actions. Follows up on requests timeously to ensure that the final product or service meets expectations.

Why You'll Love Working Here

· Dynamic Environment: Be part of a vibrant team at one of Kwa Zulu Natal’s most iconic venues.

· Innovation at the Forefront: Work with the latest technology in a fast-paced, exciting environment.

· Career Growth: We believe in nurturing talent and offering opportunities for growth and development.

Ready to Join the Adventure

If you’re passionate about Food and Beverage and want to be part of a vibrant, ever-growing team, we